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Novotel Phuket Surin Beach Resort.

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Novotel Phuket Surin Beach Resort.
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1,099 Reviews from our TripAdvisor Community

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There are newer reviews for Novotel Phuket Surin Beach Resort.
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Showing 831: English reviews
Lethbridge, Australia
Reviewed 5 August 2015

Extremely helpful and respectful staff. We were always acknowledges by any staff member who saw us. Decor of hotel is very tasteful. All facilities were very clean and in very good repair. Hotel grounds very neat and tidy and well established. We thoroughly enjoyed our entire stay here and highly recommend it to others wishing to visit this area.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank David Aaron Joh... K
Stefano C, Public Relations Manager at Novotel Phuket Surin Beach Resort., responded to this review

Dear David Aaron Joh... K, Hope you're doing fine... Thank you very much for your time recently reviewing our property on TripAdvisor. We are thrilled that you enjoyed your stay with us and the Team at DoubleTree Phuket is looking forward to welcoming you back in a near future. Wishing you a very nice day, Best regards, Stefano C., Marcom...

Bundoora, Australia
Reviewed 5 August 2015

5 Days of relaxation in a resort that started your day off with a sumptuous buffet breakfast and a quieter environment than crowded Patong. Very friendly & helpful staff and reasonable prices with a warm welcome & gourmet cookie to start off. Building maintenance (awnings) will help to ensure heavy rain does not beat into corridors or walk paths

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Helpful?
Thank cliff j
Stefano C, Public Relations Manager at Novotel Phuket Surin Beach Resort., responded to this review

Dear cliff j, Hope you're doing fine... Thank you for your time recently posting a comment on our property on TripAdvisor. We are glad to hear that you enjoyed your stay with us, as well as our buffet breakfast selection. Our Team Members indeed will always go the extra miles to ensure that you holidays are the best memories you...

albany
Reviewed 30 July 2015

Clean resort. Friendly staff . Reasonable prices .loved the cool refreshments and warm choc cinnamon cookie on arrival. Great spa and massage staff. Atm in Lobbie To far out of Patong for night life or change of restaurant. Great beaches. Pricey to get to other areas not much shopping around but we did find a greate little shop that sold...

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Helpful?
1Thank lynn p
Stefano C, Public Relations Manager at Novotel Phuket Surin Beach Resort., responded to this review

Dear lynn p, Hope you're doing fine... Thank you for your time recently reviewing our property on TripAdvisor. We are glad to hear that you enjoyed your stay with us! Indeed, the chocolate chip cookie, DoubleTree signature check-in, is always a hit with travelers. We are happy to hear that you had a relaxing time at our spa, too. We...

Melbourne, Australia
Reviewed 30 July 2015

My husband & I stayed here for 5 nights recently, the resort itself is quite nice although the rooms do need updating. The bed in our room (3501) was very hard & the room was probably the furthest one from the pool & restaurant etc. Breakfast was good, plenty of variety. This resort was more suitable for families with children,...

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Helpful?
1Thank Sharon C
Stefano C, Public Relations Manager at Novotel Phuket Surin Beach Resort., responded to this review

Dear Sharon C, Hope you're doing fine... Thank you for your time recently reviewing our property on TripAdvisor. From my reading, it appears that your stay, despite not being perfect, was appreciated by you and your husband. Indeed, our resort offers a lot of activities for children, but we also have amenities and service for couples and grown-ups. A separated...

Taree, Australia
Reviewed 29 July 2015

My husband and I enjoyed our stay here very much. The staff were very helpful and any concerns we may have had were addressed very quickly. We had a poolside room which was very convenient but quite noisy as there were many children about. There is a pool swim up bar, but we didn't use it as it was located...

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Helpful?
Thank tanda328
Stefano C, Public Relations Manager at Novotel Phuket Surin Beach Resort., responded to this review

Dear tanda328, Hope you're doing fine... Thank you for your time recently reviewing our property on TripAdvisor. We are delighted that you enjoyed your stay with us. Indeed, our resort is a great place for families with children as we offer daily activities for them. We hope to see you soon in a near future and wish you, in the...

Kunming, China
Reviewed 24 July 2015

Our family has traveled extensively in Thailand over the past decade. Generally, we avoid hotel chains as they lack the personal touch However, the Double Tree at Surin Beach is the exception. From the start, the Double Tree management remembered our family from a previous visit. The staff went above and beyond with upgrades, perks, and personal touches. Ann at...

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Helpful?
1Thank 68eggs
Stefano C, Public Relations Manager at Novotel Phuket Surin Beach Resort., responded to this review

Dear 68eggs, Hope you're doing fine... Thank you for your time recently reviewing our property on TripAdvisor. We are glad to hear that you enjoyed your stay with us one more time! Thank you for sharing with us the names of the Team Members who went beyond your expectations; I will make sure they receive the compliment. We hope to...

Melbourne, Victoria, Australia
Reviewed 22 July 2015

1.Location - Great place, I love Surin so are biased. It is conveniently located to restaurants, minimarts, 7-11 and tesco. Beach is across the field, literally 2 minutes. 500baht for 5 of us to patong, 20 min 2.Hotel - perfect for families. Kids loved the waterslides. They had a good happy hour by the pool eachday, sports bar also had...

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Helpful?
2Thank Shelley J
Stefano C, Public Relations Manager at Novotel Phuket Surin Beach Resort., responded to this review

Dear Shelley J, Hope you're doing fine... Thank you for your time recently reviewing our property on TripAdvisor. We are delighted to hear that you and your family had a great time at our resort. As for the WiFi, we are happy to let you know that we are currently upgrading our system to offer a full spread WiFi throughout...

toronto
Reviewed 22 July 2015

we stayed on points. i had a bunch of hilton points and we decided to use them on our vacation. i honestly would not have stayed here if not for the hhonours points. we also wanted to give our daughter and break from touring later cities and a long flight to asia. the pool area is what i would guess...

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Helpful?
1Thank maw11
Stefano C, Public Relations Manager at Novotel Phuket Surin Beach Resort., responded to this review

Dear maw11, Hope you're doing fine... Thank you for taking time to share your comments about your recently stayed at the Doubletree Resort Surin Beach. Regarding the issues you raised in your room, after carefully reviewing our records, we do not have any documentation of you reporting any concerns. Our team is commented to address any shortfall in our guest's...

Hobart, Australia
Reviewed 22 July 2015

We stayed at DoubleTree Resort for the last night of our stay in Phuket. Positives. We were allowed early check in and late check out. With a toddler who needs to nap this was greatly appreciated. The staff were all very friendly and helpful. The location was great, away from the hustle and bustle of Patong. The pool area is...

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Helpful?
1Thank Jacqueline A
Stefano C, Public Relations Manager at Novotel Phuket Surin Beach Resort., responded to this review

Dear Jacqueline A, Hope you're doing fine... Thank you for your time recently reviewing our property on TripAdvisor. We glad that you enjoyed your stay with us overall. Our apologies that you had to change room once you arrived; our Engineering department do its best to ensure all air conditioning units are working properly, but it may happen that one...

Reviewed 21 July 2015

As working for the company myself I thought I would go somewhere a bit adventurous for a little Englander and make the jump to go to Thailand. After some research I found this property in Surin beach and I had high hopes. On arrival was very humid ( of course) but a warm welcome from the reception staff. It was...

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Helpful?
2Thank Samuel D
Stefano C, Public Relations Manager at Novotel Phuket Surin Beach Resort., responded to this review

Dear Samuel D, Hope you're doing fine... Thank you for your time recently posting a comment on our property on TripAdvisor. We are glad to hear that you enjoyed your stay with us! I have share your kind words of encouragement to our Team Members who are looking forward to welcoming you back in a near future. Wishing you a...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Beachfront
  • Spa
About the property
  • Wheelchair Access
  • Beachfront
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Babysitting
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Just steps from the crystal waters and white sands of Surin Beach, the Novotel Phuket Surin Beach Resort offers the perfect retreat. Contemporary comfort, a warm welcome and a cool welcome drink on arrival helps make your stay stress-free. Located just 30 minutes drive from Phuket International Airport and 25 minutes from the nightlife and shopping of Patong, you can really make the most of your time in one of Thailand's premier beach resorts. Stay connected from your deluxe room or suite at this resort-style hotel in Phuket thanks to high-speed internet access. Relax in front of the flat-screen TV as you watch a movie, or unwind on your private balcony or terrace. The white sands of Surin Beach are just a short stroll away as is the popular Catch Beach Club. ... more   less 

Additional Information about Novotel Phuket Surin Beach Resort.

Address: 106/27 Moo 3 | Surin Beach, Choeng Thale, Phuket 83110, Thailand (Formerly DoubleTree Resort by Hilton, Phuket-Surin Beach)
Region: Thailand > Phuket > Thalang District > Choeng Thale
Price Range: ₹ 3,621 - ₹ 12,071 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Phuket Surin Beach Resort. 4*
Number of rooms: 254
Reservation Options:
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Also Known As:
Courtyard Phuket At Surin Beach Hotel 1234587
Courtyard Hotel Cherngtalay
Phuket Courtyard
Courtyard Surin Beach
Novotel Phuket Surin Beach Resort. Choeng Thale
Hotel Style:
#11 Spa Hotel in Choeng Thale
#13 On the Beach Hotel in Choeng Thale
#14 Romantic Hotel in Choeng Thale
#15 Family Hotel in Choeng Thale
#15 Luxury Hotel in Choeng Thale
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Phuket Surin Beach Resort. staff and other travellers.
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Questions? Get answers from Novotel Phuket Surin Beach Resort. staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Suite is worth the extra money if you stay with 2 adults + 2 kids.”
 of 5 bubbles SeldomFlyer, 20 Dec 2016 | Read review
“if possible, try to get a room in the ground floor with terrace and pool access!!”
 of 5 bubbles counter50, 8 Dec 2016 | Read review
“Ground floor rooms have much better balconies and you can walk into the pool.”
 of 5 bubbles michielb760, 6 Sep 2016 | Read review
“If you want to be right at the swimming pool without any steps, ask for a ground floor unit.”
 of 5 bubbles ashleymG9693GJ, 13 Aug 2016 | Read review
“ground suites are large and sunny”
 of 5 bubbles 810saleha, 10 Jul 2016 | Read review
5 of 5