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Novotel Phuket Surin Beach Resort.

02/04/2017 03/04/2017
1 room 2 adults 0 children
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Novotel Phuket Surin Beach Resort.
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1,125 Reviews from our TripAdvisor Community

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There are newer reviews for Novotel Phuket Surin Beach Resort.
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Showing 846: English reviews
Reviewed 14 October 2015

We had a 2 room suite for a family of four for 10 nights and it was great, very spacious with a separate lounge area. The only minor negative was that the rooms were a little tired. The staff were generally very welcoming and helpful. Drinks were a little expensive but happy hour options helped. Overall, we had a great...

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Helpful?
Thank David L
Stefano C, Public Relations Manager at Novotel Phuket Surin Beach Resort., responded to this review

Dear David L, Hope you're doing fine... Thank you for your time recently reviewing our property on TripAdvisor. We are glad to hear that you enjoyed your stay with us. Indeed, the resort offers different styles of Happy Hours starting from 1:00 pm all the way to 7:00pm at Boardwalk and Champions Bar & Grill! We hope to see you...

Reviewed 12 October 2015

Thank you for the warm welcome, the staffs were really nice and friendly and the cookie was awesome! Thank you K'Tum Concierge team for room and hotel orientation! The room itself is really nice and I really like the bathroom amenities. Sadly, there was no slippers in the room but that is alright. The Champions Lounge was great, the food...

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Helpful?
Thank Shirley C
Stefano C, Public Relations Manager at Novotel Phuket Surin Beach Resort., responded to this review

Dear Shirley C,, Hope you're doing fine... Thank you for your time recently reviewing our property on TripAdvisor. We are delighted to hear that you thoroughly enjoyed your stay with us, and thank you so much for mentioning our Team Member into your comment. Please be assured that I will pass the compliment personally. We hope to see you soon...

Reviewed 10 October 2015

We had a great time. Although the rooms could have done with a make-over the facilities, mainly the pool and water slides proved to be a real winner, especially for the kids. It was wonderful to be able to relax and have the kids enjoying themselves.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank suemM6179WW
Stefano C, Public Relations Manager at Novotel Phuket Surin Beach Resort., responded to this review

Dear suemM6179WW, Hope you're doing fine... Thank you for your time recently posting a review on our TripAdvisor's page. We are glad to hear that you and your family enjoyed your stay at our resort. Indeed, the swimming pools and water slides are always a winner with children of all ages! We hope to see you soon in a near...

Chandigarh
Reviewed 9 October 2015

I along with my family stayed here for 5 days. we all loved the resort. Excellent location on surin beach. Loved the family rooms. Neat swimming pool and fitness centre.Kids loved the slides in the swimming pool.staff was always very friendly and helpful. Wifi connection in room worked fine, although a little slow. The resort even have a Kids world,...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
2Thank EliteMariner
Stefano C, Public Relations Manager at Novotel Phuket Surin Beach Resort., responded to this review

Dear EliteMariner, Hope you're doing fine... Thank you for your time recently reviewing our property on TripAdvisor. We are glad to hear that you and your family had a great stay with us! Indeed, there are always plenty of activities organized for children (and adults, too!). As for the WiFi, we are in process to upgrade the connection to the...

Phuket, Thailand
Reviewed 3 October 2015

We were very impressed with the stay at Double Tree Resort and we strongly recommend this resort to everyone. Close to the beach and night life on the beach and the ammeneties within the resort are excellent...... Highly recommended place of stay, job well done to all management and staff

Review collected in partnership with DoubleTree by Hilton
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Helpful?
1Thank Robert M
Stefano C, Public Relations Manager at Novotel Phuket Surin Beach Resort., responded to this review

Dear Robert M, Hope you're doing fine... Thank you for your time recently posting a comment on our TripAdvisor's page. We are delighted to hear that you had a great time during your stay! Please rest assured that I have shared your positive comments with the rest of the Team who is looking forward to welcoming you again in a...

Abu Dhabi, United Arab Emirates
Reviewed 3 October 2015

I had an excellent vacation in Double tree Hotel by Hilton at Thailand. It is well arranged, very nice and calm people, friendly and helpful. All leisure facilities are existing and I recommend all people to have a good time and relax over there.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Ahmed H
Stefano C, Public Relations Manager at Novotel Phuket Surin Beach Resort., responded to this review

Dear Ahmed H, Hope you're doing fine... Thank you for your time recently posting a comment on our TripAdvisor's page. We are glad to hear that you thoroughly enjoyed our facilities, accommodation and service! I have shared your kind words of encouragement with the rest of the Team. We hope to see you soon in a near future and wish...

Bangkok, Thailand
Reviewed 30 September 2015

I really enjoy my stay with this hotel, for the first impression with welcome drink and specialty cookies. My room is very nice view with the pool access. I really love the pool which make me very relax. However, it seem to be bad as the period that I stay it not that much guest stayed however they assign the...

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Helpful?
Thank 3ossz
Stefano C, Public Relations Manager at Novotel Phuket Surin Beach Resort., responded to this review

Dear 3ossz, Hope you're doing fine... Thank you for your time recently reviewing our property on TripAdvisor. We are delighted to hear that you had a great stay with us! I have passed on your comment regarding room distribution to our Reservations and Front Office Team who will work on improvement in this area. We hope to see you soon...

Kuala Lumpur, Malaysia
Reviewed 28 September 2015 via mobile

We had a higher expectation prior to arriving. The manager in charge was quick to fix our problems and it made things much better. We didn't went back unhappy but there's nothing great to shout about. At the same rate we have seen better hotels/resorts

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Helpful?
Thank chuiyin22
Stefano C, Public Relations Manager at Novotel Phuket Surin Beach Resort., responded to this review

Dear chuiyin22, Hope you're doing fine... We are so sorry to hear that the resort didn't meet your expectations. Many upcoming changes are in the pipeline and we hope to see you again in the future to exceed your expectations this time. Glad that the Management Team was able to help you throughout your stay. Wishing you a very nice...

Reviewed 21 September 2015 via mobile

Friendly staff, Good food&cocktails! Rooms are grate. Only wifi in the room seems to be difficult. But who needs it when you are in Phuket. Very nice swimming Pool for the childern! A lot of happy hour on the Pool and the bar.

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Helpful?
Thank David F
Stefano C, Public Relations Manager at Novotel Phuket Surin Beach Resort., responded to this review

Dear David F, Hope you're doing fine... Thank you for your time recently reviewing our property on TripAdvisor. We are glad to hear that you enjoyed your stay with us! Indeed, who needs wifi when in Phuket? Well, for those who do, we are currently upgrading our wifi network capabilities so that wifi can be easily accessed from all the...

Kuala Lumpur, Malaysia
Reviewed 19 September 2015 via mobile

I loved the cookie and welcome drink. Hotel staffs were friendly and helpful. I stayed 3 nights with my parents in the hotel with the room on the first floor next to the elevator and stairs, which was perfect for easy access. Only a glimpse of pool view from my room but not a major issue. The bed and pillows...

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Helpful?
Thank Globetrekker5925
Stefano C, Public Relations Manager at Novotel Phuket Surin Beach Resort., responded to this review

Dear Globetrekker5925, Hope you're doing fine... Thank you for your time recently posting a comment on our TripAdvisor's page. We are delighted that you and your family enjoyed your stay with us. Indeed, Surin Beach is a relaxing area to stay to spend some quality and well-deserved vacations. Regarding your trip to Patong, you will be happy to know that...

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02/04/2017 03/04/2017
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Beachfront
  • Spa
About the property
  • Wheelchair Access
  • Beachfront
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Babysitting
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Just steps from the crystal waters and white sands of Surin Beach, the Novotel Phuket Surin Beach Resort offers the perfect retreat. Contemporary comfort, a warm welcome and a cool welcome drink on arrival helps make your stay stress-free. Located just 30 minutes drive from Phuket International Airport and 25 minutes from the nightlife and shopping of Patong, you can really make the most of your time in one of Thailand's premier beach resorts. Stay connected from your deluxe room or suite at this resort-style hotel in Phuket thanks to high-speed internet access. Relax in front of the flat-screen TV as you watch a movie, or unwind on your private balcony or terrace. The white sands of Surin Beach are just a short stroll away as is the popular Catch Beach Club. ... more   less 

Additional Information about Novotel Phuket Surin Beach Resort.

Address: 106/27 Moo 3 | Surin Beach, Choeng Thale, Phuket 83110, Thailand (Formerly DoubleTree Resort by Hilton, Phuket-Surin Beach)
Region: Thailand > Phuket > Thalang District > Choeng Thale
Price Range: ₹ 3,275 - ₹ 11,005 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Phuket Surin Beach Resort. 4*
Number of rooms: 254
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Agoda and Hotels.com so you can book your Novotel Phuket Surin Beach Resort. reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Courtyard Phuket At Surin Beach Hotel 1234587
Courtyard Hotel Cherngtalay
Phuket Courtyard
Courtyard Surin Beach
Novotel Phuket Surin Beach Resort. Choeng Thale
Hotel Style:
#11 Spa Hotel in Choeng Thale
#13 On the Beach Hotel in Choeng Thale
#14 Romantic Hotel in Choeng Thale
#15 Family Hotel in Choeng Thale
#15 Luxury Hotel in Choeng Thale
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Phuket Surin Beach Resort. staff and other travellers.
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Questions? Get answers from Novotel Phuket Surin Beach Resort. staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Suite is worth the extra money if you stay with 2 adults + 2 kids.”
 of 5 bubbles SeldomFlyer, 20 Dec 2016 | Read review
“if possible, try to get a room in the ground floor with terrace and pool access!!”
 of 5 bubbles counter50, 8 Dec 2016 | Read review
“Ground floor rooms have much better balconies and you can walk into the pool.”
 of 5 bubbles michielb760, 6 Sep 2016 | Read review
“If you want to be right at the swimming pool without any steps, ask for a ground floor unit.”
 of 5 bubbles ashleymG9693GJ, 13 Aug 2016 | Read review
“ground suites are large and sunny”
 of 5 bubbles 810saleha, 10 Jul 2016 | Read review
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