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JW Marriott Phuket Resort & Spa

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JW Marriott Phuket Resort & Spa
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3,675 Reviews from our TripAdvisor Community

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There are newer reviews for JW Marriott Phuket Resort & Spa
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Showing 2,896: English reviews
Dubai, United Arab Emirates
Reviewed 25 December 2015 via mobile

It is probably the best hotel in the world for families and couples as well. Great location. Excellent property. Outstanding service and some really good food. Staff is exceptionally friendly and helpful. The hotel is close to the airport. Has a nice beach. Everything is accessible.

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Helpful?
1Thank Beekayzai
Ashley L, Resident Manager at JW Marriott Phuket Resort & Spa, responded to this review

Dear Beekayzai, Thank you for your comments. It's true there is something for everyone, whether families or couples. We are lucky to be close to the airport. Just means vacation gets to start sooner! We look forward to seeing you again. Best regards, Ashley

Singapore, Singapore
Reviewed 25 December 2015

My husband and I love to travel to new places and stay in new hotels, with one exception: JW Marriott in Phuket. We love it there and return year after year. Charming staff, wonderful views, so much to do and see there on the premises, and on and on. Fabulous.

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Helpful?
Thank BrendaB247365
Reviewed 24 December 2015 via mobile

The resort is a great place to take your family to. The resort has many restaurants, each equipped with kids menu, a kids club, a turtle feeding house, and a very clean beach. The service level was extremely high, and prices were very friendly as well. The all small complaint was the fact that it was hard to spot an...

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Helpful?
Thank marcow474
Preston, United Kingdom
Reviewed 24 December 2015

Excellent service especially H-wan, it always makes a visit memorable when the staff are friendly and helpful, I have stayed in over 12 Marriott Hotels this past year in Dubai, England, Amsterdam, Bangkok & Phuket and always experience good service

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Helpful?
Thank Andrew L
Shanghai
Reviewed 24 December 2015 via mobile

We've been coming every year since 2005 and the magic of this place is as strong as ever! Our kids, now teens, refuse to vacation anywhere else for Christmas. Great service with sincere smiles, great beach, pools and restaurants. Truly a magical family paradise! We love Marriott! Lyndon Chao and Lillian and Leo and Ruby

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Helpful?
Thank Lyndon C
Ashley L, Resident Manager at JW Marriott Phuket Resort & Spa, responded to this review

Dear Lyndon, Lilian, Leo & Ruby, Merry Christmas! We are delighted to hear how much you enjoy yourselves here year after year. We aim to continue to recreate magic and memories for our guests and look forward to see you next year! Best regards, Ashley

Ottawa, Canada
Reviewed 23 December 2015

We stayed at the JW Marriott Phucket Resort & Spa recently and had a wonderful time. We spent an evening relaxing in the lobby bar listening to the Take 3 Lobby Bar band and they were excellent!!! Very friendly, very talented, and they take requests! We really had a nice time

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Helpful?
Thank Chris H
Brooklyn, New York
Reviewed 23 December 2015

Most committed and appealing staff we have encountered at any of the many international luxury and ultra-luxury resorts we have stayed at. Very attractive resort with refined and beautifully designed spaces and building materials. At the same time significantly less expensive than many of the Asian resorts we have stayed at. Expansive, beautiful beach, quiet location and easy access to...

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Helpful?
Thank Wanderlust1115
Ashley L, Resident Manager at JW Marriott Phuket Resort & Spa, responded to this review

Dear Wanderlust1115, Thank you very much for taking the time to write such a great review. We are very proud of the resort and even prouder to hear that you had an amazing time and enjoyed every aspect of the resort. We will give special recognition to Jang, Napa and Nam for taking such great care of you. Best regards,...

UK
Reviewed 23 December 2015 via mobile

Visiting this resort for the first time after having stayed in many other Marriott Hotels and other resorts across the world. The resort has fantastic facilities, great selection of restaurants but most of all lovely staff who got out of their way to help. I have been particularly impressed by Yao who leads the teams in the lobby bar and...

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Helpful?
Thank MacD05
Ashley L, Resident Manager at JW Marriott Phuket Resort & Spa, responded to this review

Dear MacD05, Thank you for choosing to stay at the JW Marriott Phuket Resort & Spa and we look forward to welcoming you back more often. The team here delights in taking care of our guests and Yao is indeed a star. Best regards, Ashley

Kiev, Ukraine
Reviewed 22 December 2015 via mobile

One of the best hotels i've been! Perfect place of the hotel,suites,seaside,tasty food ! Rooms are big with a traditional Thai details. The territory is big, perfect pools ,especially to watch a sunset. You can also find how to spend time with kids,they have small pools and yards for kids. Worth to be visited!

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Helpful?
Thank Maryna G
Ashley L, Resident Manager at JW Marriott Phuket Resort & Spa, responded to this review

Dear Maryna, Thank you for your comments. We do have beautiful spots to view the sunset! We are glad your kids enjoyed their time here as well and hope they had time to visit the three disabled turtles living with us. Best regards, Ashley

Palo Alto, California
Reviewed 22 December 2015 via mobile

I've stayed at many marriott's and also previously stayed at Laguna resort (Phuket). Very friendly staff, never had to ask housekeeping for anything twice, and despite the super busy season (week of Christmas), everything was managed perfectly.

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Helpful?
Thank Elise T
Ashley L, Resident Manager at JW Marriott Phuket Resort & Spa, responded to this review

Dear Elise, We are happy to hear how much you enjoyed your time here. Even when it's busy, the team enjoys seeing the smiles of our guests! We hope to be able to welcome you back soon. Best regards, Ashley

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Room Service
  • Spa
  • Restaurant
  • Free Parking
  • Bar/Lounge
About the property
  • Beachfront
Food & drink at the hotel
Siam Deli
Siam Deli
Cuisines: Cafe, Asian, Thai, Delicatessen
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
JW Marriott Phuket Resort & Spa is set in lush tropical gardens, with 17 kms of natural beachfront. Fifteen minutes north of the airport, the resort comprises 265 spacious rooms including 13 suites, all facing towards the Andaman Sea. Facilities include eleven restaurants and bars, Thai cooking school, three magnificent pools, full-service Mandara Spa, on-site turtle shelter, shopping arcade, activities-packed kids club including on-site turtle shelter. The fitness center includes two tennis courts, yoga sala. Golf available nearby. ... more   less 

Additional Information about JW Marriott Phuket Resort & Spa

Address: 231 Moo 3 | Mai Khao Beach, Mai Khao, Phuket 83110, Thailand
Region: Thailand > Phuket > Thalang District > Mai Khao
Price Range: ₹ 7,980 - ₹ 23,136 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — JW Marriott Phuket Resort & Spa 5*
Number of rooms: 265
Reservation Options:
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Also Known As:
Jw Marriott Phuket Hotel Mai Khao
Jw Marriott Phuket Resort And Spa
Jw Marriott Mai Khao
Marriott Phuket
Phuket Marriott
JW Marriott Phuket Resort & Spa Mai Khao
Hotel Style:
#1 Business Hotel in Mai Khao
#2 Top resorts Hotel in Mai Khao
#3 On the Beach Hotel in Mai Khao
#3 Luxury Hotel in Mai Khao
#3 Spa Hotel in Mai Khao
#4 Family Hotel in Mai Khao
#5 Romantic Hotel in Mai Khao
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Questions & Answers

Here's what travellers have asked, with answers from JW Marriott Phuket Resort & Spa staff and other travellers.
180 questions
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Questions? Get answers from JW Marriott Phuket Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay at another hotel”
 of 5 bubbles dis-spirited, 13 Feb 2017 | Read review
“All rooms have great views of garden ,pool or ocean .”
 of 5 bubbles AnneWestLancs, 4 Feb 2017 | Read review
“almost every room is near one of the pools with great views.”
 of 5 bubbles billdA7795IF, 1 Feb 2017 | Read review
“This is a restful place, don't come here for nightlife.”
 of 5 bubbles stevef597, 18 Jan 2017 | Read review
“you certainly need transport to go to all popular location in Phuket”
 of 5 bubbles 890yww, 17 Jan 2017 | Read review
5 of 5