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JW Marriott Phuket Resort & Spa

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3,503 Reviews from our TripAdvisor Community

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There are newer reviews for JW Marriott Phuket Resort & Spa
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Showing 2,771: English reviews
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 1 September 2015 via mobile

This hotel is amazing it has so many facility's like a kids club turtle feeding and 3 pools 1 for just adults 2 for both and the hotel room are outstanding it it has a private beach and amazing room service and restaurants and the staff are really nice overall this one of the best hotels ever

Helpful?
Thank Victoria G
Ashley L, Resident Manager at JW Marriott Phuket Resort & Spa, responded to this review

Dear Victoria G, So you met Tommy and Jerry the turtles? We are thrilled to have them as our guests. We are very happy to hear about what an amazing vacation you had and look forward to your return soon. Best regards, Ashley More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 1 September 2015 via mobile

We went there my entire family and I (baby, toddler, parents and seniors). We all loved it. From the amenities to the food selection to the room service to the added services we really thoroughly enjoyed ourselves. Beachside massage, daycare, excursions and cookin classes are some of the items that made the stay unforgettable. The staff was exquisite. Can't wait... More 

Helpful?
Thank F&S Y
janine_gerlich, Manager at JW Marriott Phuket Resort & Spa, responded to this review

Dear F&S Y, Thank you very much for staying at JW Marriott Phuket Resort and Spa and for taking the time to provide us with your wonderful feedback about your overall Resort experience. I can see that your entire Family had a really great Time enjoying the beachside massages, daycare offers, our tasty and fun Cooking Classes and outside excursions.... More 

San Jose, California
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 1 September 2015

This resort deserves a 10 Star Rating! We are Platinum Elite Marriott members, and our experience at this resort is second to none! The resort grounds are beautiful and immaculate, the staff is very friendly and attentive, their service is superb, and their restaurants cater to the diverse cultures of their guests. We were celebrating our 30th wedding anniversary, and... More 

Helpful?
Thank Deb K
janine_gerlich, Manager at JW Marriott Phuket Resort & Spa, responded to this review

Dear Mrs Deb K. Thank you very much for staying at JW Marriott Phuket Resort and Spa and for taking the time to provide us with your fantastic feedback about your overall Resort experience. First of all the JW Team would like to congratulate you and your Husband to your 30th Wedding Anniversary, what a wonderful occasion, i’m glad we... More 

Melbourne, Australia
Level Contributor
22 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 1 September 2015

Unfortunately it was for business purposes that I visited JW Marriot Resort and Spa. The facilities and grounds are excellent. There are numerous family and adult pools to laze around, many bars and cafes to visit and I must say the staff are excellent without exception. I hope to be back there for a holiday some time soon.

Helpful?
Thank Ken A
janine_gerlich, Manager at JW Marriott Phuket Resort & Spa, responded to this review

Dear Mr Ken A. Thank you very much for staying at JW Marriott Phuket Resort and Spa and for taking the time to provide us feedback about your overall Resort experience even though you were attending a business function I’m glad you a chance to see our wonderful Facilities. Thank you for mentioning our excellent Team members and we hope... More 

Jakarta, Indonesia
Level Contributor
18 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 31 August 2015 via mobile

Being a wedding planner that specializes in Indian weddings, we recently planned an Indian wedding here and we would highly recommend the JW Marriott Mai Khao for any of you planning a wedding. This beautiful resort has provided excellent services towards the guests and the planner. Both Minelli De Kretser and Koy Tidarat was extremely helpful and did their best... More 

Helpful?
Thank vanessahutter
janine_gerlich, Manager at JW Marriott Phuket Resort & Spa, responded to this review

Dear Mrs. Vanessahutter, Thank you very much for staying at JW Marriott Phuket Resort and Spa and for taking the time to provide us feedback about your overall Resort experience. This is a very nice gesture, Khun Minelli and Khun Koy are feeling very well recognized and much appreciated that you have mentioned them and the Team in this wonderful... More 

Oklahoma City, Oklahoma
Level Contributor
70 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 30 August 2015

My wife and I just returned from a 5 night stay. We travel a fair amount, all over the world, and this was one of (if not THE) most remarkable experiences we've ever had at a resort. The service was perfect. Not one single slip. In fact, they exceeded our expectations nearly every step. It started with a PERFECT arrival,... More 

Helpful?
1 Thank Jimtravels4fun
Ashley L, Resident Manager at JW Marriott Phuket Resort & Spa, responded to this review

Dear Jim, Thank you for taking the time to write such a wonderful review. We are so proud to hear about how much you and your wife enjoyed yourselves in every aspect from your arrival, to your room, to the food at our restaurants. The team works very hard to provide our guests with experiences they will never forget and... More 

Jakarta, Indonesia
Level Contributor
87 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 28 August 2015 via mobile

The apartment have 2 rooms and living room,balcony and amenities are really superb.you can feel just like at home.the bed really nice...at morning in the balcony you can hear birds singing...just like in the forest.. the restaurant also superb...like everything in this serviced facilities.the minus just far from city...so you have to rent car if you want to go around... More 

Helpful?
1 Thank mathilda305
janine_gerlich, Manager at JW Marriott Phuket Resort & Spa, responded to this review

Dear Mrs. Mathilda305, Thank you very much for staying at JW Marriott Phuket Resort and Spa and for taking the time to provide us your feedback about your great Hotel experience. Indeed the apartments are very spacious and beautiful, the many different kind of bird sounds and our large tropical gardens are one of our highlights. I’m glad you enjoyed... More 

Level Contributor
21 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 28 August 2015

Wonderful hotel & service one can only hope & wish for. My only regret was that we didn't stay long enough to enjoy the hotel facilities & that the sea was rough due to the moonson season. Would definitely recommend this hotel for those who want to stay far from the maddening crowd.

Helpful?
Thank Celia M
Ashley L, Resident Manager at JW Marriott Phuket Resort & Spa, responded to this review

Dear Celia M, We are glad you enjoyed your vacation. You must come back and explore all of the hotel and see a different side of the resort during the summer season when the ocean is calm and the sail boats are out! Best regards, Ashley More 

London, United Kingdom
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 26 August 2015

We have had two stays at this wonderful hotel. For our most recent stay we spent an incredible week here in November, ending with an amazing wedding day, and we look forward to returning again in the near future. The hotel itself is stunning, with beautiful architecture in traditional Thai style, spacious and luxurious rooms and bathrooms, along with terrific... More 

Helpful?
Thank Meli808
janine_gerlich, Manager at JW Marriott Phuket Resort & Spa, responded to this review

Dear Mrs. Meli808, Thank you very much for staying at JW Marriott Phuket Resort and Spa and for taking the time to provide us your feedback about your fantastic Hotel experience. It is a real pleasure reading your review about your perfect stay and I cannot find a better description as you have just described our place and facilities. I’m... More 

Estepona, Spain
Level Contributor
19 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 26 August 2015

everything about this hotel is perfect. The ambience, service and location are all perfect. With three pools and lots of extra things laid on to do, you can be very active or just lay back and totally relax. I have made a friend with the gentleman who welcomes us at the entrance every time we enter and in fact, he... More 

Helpful?
Thank K4317OCwendyc
Ashley L, Resident Manager at JW Marriott Phuket Resort & Spa, responded to this review

Dear K4317OCwendyc, Thank you for taking the time to write a review. Soleiman the doorman, loves his job and loves photo opportunities with our guests! I will be sure to pass on the special mention to him. We are glad you had a wonderful time and look forward to seeing you again soon. Best regards, Ashley More 

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Room Service
  • Spa
  • Restaurant
  • Free Parking
  • Bar/Lounge
About the property
  • Beachfront
Food & drink at the hotel
Siam Deli
Siam Deli
Cuisines: Cafe, Asian, Thai, Delicatessen
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
JW Marriott Phuket Resort & Spa is set in lush tropical gardens, with 17 kms of natural beachfront. Fifteen minutes north of the airport, the resort comprises 265 spacious rooms including 13 suites, all facing towards the Andaman Sea. Facilities include eleven restaurants and bars, Thai cooking school, three magnificent pools, full-service Mandara Spa, on-site turtle shelter, shopping arcade, activities-packed kids club including on-site turtle shelter. The fitness center includes two tennis courts, yoga sala. Golf available nearby. ... more   less 

Additional Information about JW Marriott Phuket Resort & Spa

Address: 231 Moo 3 | Mai Khao Beach, Mai Khao, Phuket 83110, Thailand
Region: Thailand > Phuket > Thalang District > Mai Khao
Price Range: ₹ 10,601 - ₹ 41,174 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — JW Marriott Phuket Resort & Spa 5*
Number of rooms: 265
Reservation Options:
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Also Known As:
Jw Marriott Phuket Hotel Mai Khao
Jw Marriott Phuket Resort And Spa
Jw Marriott Mai Khao
Marriott Phuket
Phuket Marriott
JW Marriott Phuket Resort & Spa Mai Khao
Hotel Style:
#1 Luxury Hotel in Mai Khao
#1 On the Beach Hotel in Mai Khao
#1 Top resorts Hotel in Mai Khao
#1 Business Hotel in Mai Khao
#1 Spa Hotel in Mai Khao
#4 Family Hotel in Mai Khao
#5 Romantic Hotel in Mai Khao
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Questions & Answers

Here's what travellers have asked, with answers from JW Marriott Phuket Resort & Spa staff and other travellers.
155 questions
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Questions? Get answers from JW Marriott Phuket Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for a high floor with a nice view, that way you won't have anyone above you making noise”
 of 5 bubbles O3675VGcindyh, 30 Nov 2016 | Read review
“Rooms near the North Pool are best for travellers without children (kid free pool)”
 of 5 bubbles Admin44, 28 Nov 2016 | Read review
“Suggest a room on the ground floor close to one of the many pools”
  • View from terrace to bathroom
  • Private terrace and straight walk to pool
 of 5 bubbles johnjH5991RP, 27 Nov 2016 | Read review
“great facilities and educative center for Kids for turtles.”
 of 5 bubbles abueli7, 15 Nov 2016 | Read review
“Rooms on the first floor have a bigger terrace, but rooms on 2nd and 3rd floor have a better view.”
 of 5 bubbles Klaus_und_Elke, 15 Nov 2016 | Read review
5 of 5
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