We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

JW Marriott Phuket Resort & Spa

Travellers' Choice award winner
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
JW Marriott Phuket Resort & Spa
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
JPMiles / PAYBACK
50

3,682 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for JW Marriott Phuket Resort & Spa
See the most recent reviews
Showing 2,902: English reviews
Chicago, IL
Reviewed 30 November 2015

We absolutely loved this resort and the staff here. We got off early from a cruise in Patong. The hotel arranged for a car to be waiting for us when the cruise ship arrived to take us to the JW Marriott. Atthe time we went, we were Marriott Gold and service was this good. Currently a Platinum member...can't wait to...

 Report
Helpful?
Thank RealFrequentTraveler
Singapore, Singapore
Reviewed 29 November 2015 via mobile

Pros : - Nice big rooms, with attached bathrooms - Excellent staff - Good facilities - Well maintained - Kids club just so-so - Well stocked buffet breakfast Cons : - Food in hotel is expensive - Kids club relies too much video games - Beach is far away - Breakfast does not change day-to-day

 Report
Helpful?
1Thank KittyCattyCat
Singapore, Singapore
Reviewed 29 November 2015 via mobile

I would like to thank the hotel for being a great host and very accommodating to our requests ! We stayed for two nights. The resort is very relaxing and we really enjoyed the pool which had a kind of lagoon feel. All staff were very polite and helpful and especially the front office people! We will come back again...

 Report
Helpful?
Thank MihalisIg
janine_gerlich, Manager at JW Marriott Phuket Resort & Spa, responded to this review

Dear MihalisIg, Thank you very much for staying at the JW Marriott Phuket and for taking the time to provide us with your excellent feedback about your Resort experience. It is a pleasure to read your kind comments especially that you highlighted our wonderful Customer service and the lovely front office team members. I hope we will be able to...

Reviewed 29 November 2015 via mobile

Recently spent a week at the JW Phuket. Words cannot begin to describe how amazing this hotel and staff were. From the moment we walked in to the gorgeous lobby and saw the views to the infinity pool and beach, we knew we were in for a good week. We arrived at 8am and were able to check in right...

 Report
Helpful?
Thank StaceyWalsh
Salt Lake City, Utah
Reviewed 28 November 2015

Stayed five nights in early November, 2015. Service and accommodations were outstanding. Included breakfast buffet featured a wide selection of tasty items. Resort grounds were well maintained and beautiful. Highly recommended.

 Report
Helpful?
Thank Iskinaked
janine_gerlich, Manager at JW Marriott Phuket Resort & Spa, responded to this review

Dear Iskinaked, Thank you very much for taking the time to provide us with your outstanding feedback about your Resort experience. It is great to read that you had a wonderful time and enjoyed the breakfast buffet, beautiful grounds, service and accommodations, thank you for your kind recommendations and we hope to welcome you soon again. Thank you Greetings Janine...

Melbourne, Australia
Reviewed 26 November 2015 via mobile

This property is gorgeous, the minute you step into the lobby right up till the beach! I have never met such a happy bunch of employees either. If you're staying in one of the adjacent properties do visit the Marriott cafe or grab a coffee and go sit on one of the huge swings overlooking the beach. Minor complaint would...

 Report
Helpful?
Thank Treehuggersk
Ashley L, Resident Manager at JW Marriott Phuket Resort & Spa, responded to this review

Dear treehuggersk, Thank you for taking the time to write. Sitting on the swing overlooking the beach with a cup of coffee or cocktail in hand is a great tip! We hope to be able to welcome you back soon. Best regards, Ashley

Phuket Town, Thailand
Reviewed 26 November 2015

I travel more than 120 days per year for work and am fortunate to stay in some great hotels. JW Marriot was nothing but excellent service from the day we arrived. The concierge and reception staff are professional and welcoming. The waiters in all the restaurants are professional and accommodating -they remember your orders preferences and names after one visit...

 Report
Helpful?
Thank Anne R
janine_gerlich, Manager at JW Marriott Phuket Resort & Spa, responded to this review

Dear Anne R, Thank you very much for staying at the JW Marriott Phuket and for taking the time to provide us with your amazing feedback about your Resort experience. Wow, It is not easy to impress an experienced traveler, therefor this is a very nice comment for us and we are very happy that we were able to make...

Reviewed 26 November 2015 via mobile

Relaxing hotel with the best service from filipino staff always helpful and always accommodating Kay, Abby of Marriot Cafe April, Clean of Andaman grill Sha of Ginsa Taste and Jia at the reception A business trip that turned into a Great vacation because of them

 Report
Helpful?
Thank Allen S
Ashley L, Resident Manager at JW Marriott Phuket Resort & Spa, responded to this review

Dear Allen S, Thank you for taking the time to remember the names of those who took extra care of you. It is always a proud moment for the team when they know that our guests acknowledge their passion for service. We look forward to welcoming you back soon for a proper vacation! Best regards, Ashley

Reviewed 26 November 2015 via mobile

This is the 8th time I have stayed here, I love the place. Basically it's my second home.. The people are so friendly, the hotel and villas are fantastic.. You have to come and experience it for yourself. You won't regret it. The pools are fantastic plus you have the added advantage of the beach. You have restaurants here, I...

 Report
Helpful?
Thank Corsa16
Ashley L, Resident Manager at JW Marriott Phuket Resort & Spa, responded to this review

Dear Corsa16, We love welcoming you home. Our Executive Chef is delighted to hear about how much you enjoy the food at Andaman Grill and the Thai cuisine in Ginja Taste. We will see you again real soon. Best regards, Ashley

Reviewed 25 November 2015 via mobile

Great room service. Very friendly staff. Thanks to Kay Daa (part of the staff in the breakfast buffet) for her tips. The location is wonderful, very quiet, the building is well integrated in the nature. Not good if you look for a "busy" town nearby. Wonderful sea, but be careful with the current.

 Report
Helpful?
Thank Paolo S
Ashley L, Resident Manager at JW Marriott Phuket Resort & Spa, responded to this review

Dear Paolo S, Kay Daa will be thrilled to hear that she was recognized by you thanking her for her travel tips. We are glad you enjoyed being on this beautiful, serene side of Phuket. Best regards, Ashley

4,419 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (3638)
Viewed
Room/Suite (286)
Viewed
Pool/Beach Area (499)
Viewed
Hotel & Grounds (748)
Viewed
Family/Play Areas (20)
Viewed
Bathroom (63)
Viewed
Dining (165)
Viewed
View from Room (92)
Viewed
Business Centre/Function Rooms (5)
Viewed
Other (1760)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (456)
Viewed
Amenities (86)
Viewed
Beach (12)
Viewed
Deluxe Room with Garden View (63)
Viewed
Main Pool (25)
Viewed
North Pool (20)
Viewed
Ocean Front One Bedroom Suite (81)
Viewed
Dining (97)
Viewed
South Pool (23)
Viewed
The Hotel (49)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (325)
Viewed
Business Centre/Function Rooms (8)
Viewed
Pool/Beach Area (56)
Viewed
Room/Suite (60)
Viewed
Hotel & Grounds (53)
Viewed
View from Room (8)
Viewed
Dining (18)
Viewed
Family/Play Areas (9)
Viewed
Other (113)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Mai Khao
1.2 km away
Renaissance Phuket Resort & Spa
21.0 km away
The Chava Resort
The Chava Resort
#1 of 34 in Choeng Thale
439 reviews
24.5 km away
COMO Point Yamu
COMO Point Yamu
#1 of 1 in Pa Khlok
813 reviews
Show Prices
Show Prices
Show Prices
31.1 km away
Amari Phuket
Amari Phuket
#2 of 316 in Patong
4,873 reviews
9.4 km away
Phuket Marriott Resort and Spa, Nai Yang Beach
14.7 km away
Trisara Phuket
Trisara Phuket
#2 of 93 in Thalang District
735 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Room Service
  • Spa
  • Restaurant
  • Free Parking
  • Bar/Lounge
About the property
  • Beachfront
Food & drink at the hotel
Siam Deli
Siam Deli
Cuisines: Cafe, Asian, Thai, Delicatessen
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
JW Marriott Phuket Resort & Spa is set in lush tropical gardens, with 17 kms of natural beachfront. Fifteen minutes north of the airport, the resort comprises 265 spacious rooms including 13 suites, all facing towards the Andaman Sea. Facilities include eleven restaurants and bars, Thai cooking school, three magnificent pools, full-service Mandara Spa, on-site turtle shelter, shopping arcade, activities-packed kids club including on-site turtle shelter. The fitness center includes two tennis courts, yoga sala. Golf available nearby. ... more   less 

Additional Information about JW Marriott Phuket Resort & Spa

Address: 231 Moo 3 | Mai Khao Beach, Mai Khao, Phuket 83110, Thailand
Region: Thailand > Phuket > Thalang District > Mai Khao
Price Range: ₹ 8,116 - ₹ 21,935 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — JW Marriott Phuket Resort & Spa 5*
Number of rooms: 265
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Booking.com, Agoda, Travelocity, Hotels.com and Jetsetter so you can book your JW Marriott Phuket Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Jw Marriott Phuket Hotel Mai Khao
Jw Marriott Phuket Resort And Spa
Jw Marriott Mai Khao
Marriott Phuket
Phuket Marriott
JW Marriott Phuket Resort & Spa Mai Khao
Hotel Style:
#1 Business Hotel in Mai Khao
#2 Top resorts Hotel in Mai Khao
#3 On the Beach Hotel in Mai Khao
#3 Spa Hotel in Mai Khao
#3 Luxury Hotel in Mai Khao
#4 Family Hotel in Mai Khao
#5 Romantic Hotel in Mai Khao
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from JW Marriott Phuket Resort & Spa staff and other travellers.
180 questions
Ask a question

See all questions (180)

Questions? Get answers from JW Marriott Phuket Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay at another hotel”
 of 5 bubbles dis-spirited, 13 Feb 2017 | Read review
“All rooms have great views of garden ,pool or ocean .”
 of 5 bubbles AnneWestLancs, 4 Feb 2017 | Read review
“almost every room is near one of the pools with great views.”
 of 5 bubbles billdA7795IF, 1 Feb 2017 | Read review
“This is a restful place, don't come here for nightlife.”
 of 5 bubbles stevef597, 18 Jan 2017 | Read review
“you certainly need transport to go to all popular location in Phuket”
 of 5 bubbles 890yww, 17 Jan 2017 | Read review
5 of 5