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Grand West Sands Resort & Villas Phuket

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Grand West Sands Resort & Villas Phuket
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1,033 Reviews from our TripAdvisor Community

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There are newer reviews for Grand West Sands Resort & Villas Phuket
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Showing 708: English reviews
Dubai, United Arab Emirates
Reviewed 3 weeks ago

Nice Resort and also Sunset Brezee Restaurant. The service is very good and friendly served by deshi Trainee from Indonesia and all staff. Breakfast food also great and tasty, i love it, everything is complete.

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Helpful?
Thank marlina2017
Plymouth, United Kingdom
Reviewed 3 weeks ago via mobile

This isn't a 5star hotel. We've moved around Phuket quite a bit and we're unimpressed with this place. Check in was terrible. A production line of people trying to get into their rooms. No welcome drink or special touches like we'd had before. We had to leave out suitcases in the doorway, there was no secure holding as we couldn't...

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1Thank treezytrops
Reviewed 3 weeks ago via mobile

The best hotel! Emin is the best manager, he know his work and do it really very well! If you need the help ask Emin! He is very serious and executive person! The food in the hotel is very tasty and various! Every day of the week different menu! The beach is beautiful and clean! I'm happy!

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1Thank Julia S
Melbourne, Australia
Reviewed 3 weeks ago via mobile

We have just stayed at this hotel for 7 nights on a scoopon deal. Hotel rooms are ok beds are a little small. Hotel grounds nice and well maintained. The distance from rooms to pool, breakfast are a bit far especially if you have young kids. There are buggies every 30 mins to take you there. The price of drinks...

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Thank Lisa H
Reviewed 3 weeks ago via mobile

So I really am partial to this resort. I don't think it's well situated for tourists, unless you plan on mainly utilizing the resort facilities and not venturing out much, its about an hour to most attractions.The grounds are very large and well maintained,however the actual room accommodations are not particularly easy on the eye, I definitely think that for...

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Thank Farrah J
Reviewed 4 weeks ago via mobile

The hotel is amazing every thing is perfect, the kids like the aqua park, the room was clean, the restorant was nice with good breakfast and dinner with alot of delicious varities . The staff were friendly and nice with beautiful smiling specially Fthiya , Rosyid , Aldi, Tisya and Srfan who were very helpful polite and with lovely smile.

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Thank radwan e
Gold Coast, Australia
Reviewed 4 weeks ago

I booked this by accident thinking it was the Grand Centara Hotel in Karon, so I was very disappointed to find we were literally next door to the airport, not the other end of the island. However, once we got over that, it was actually quite interesting to be that close to the planes and see them take off. From...

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Thank Claire P
Reviewed 4 weeks ago via mobile

Thanks for training Indonesia Goufur,alfiansyah,ayu,dini, departement kitchen jordy,irsyad,alif f&b service .ari,esa front office and lucky,iman in housekeeping they are now become my friends and i had spend a lot of good time with them, they are very friendly and good people i wish for everyone spend time there with them😉👍 service and hotel are very good👍

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3Thank Марк Н
Haninge, Sweden
Reviewed 21 March 2017

Nice resort with good service and fresh atmosphere. Clean and well planned rooms. Soft and comfortable beds. Only one restaurant open during our stay, but the resort is growing with sevral new buildings (rooms) and an additional restaurant. The Aqua-park is highly recomended. Airport is close with sevral take-offs, but in general not that disturbant.

Review collected in partnership with this hotel
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Thank 713matsl
Hong Kong, China
Reviewed 21 March 2017

In isolation, the amenities, facilities and rooms of this resort meet generic expectations, however every single interaction with resort staff resulted in frustration. The resort is poorly managed and the staff are not well trained. Check in was painfully slow and took nearly 30 minutes. The restaurant staff repeatedly forgot orders, were slow to process simple orders such as beverages,...

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Thank JeCCo87

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Free Parking
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
West Sands Resort & Villas Phuket is located on the west coast of Phuket and set in 47 acres of land with 500 metres of pristine beach frontage on Mai Khao Beach, the longest and quietest stretch of beach on this side of the island. The resort has been designed to blend in with its ecologically sensitive environment, and has its own green systems that ensure the natural resources of the area are conserved.The design focus of the resort is an extensive water park with swimming pools, a lazy river and waterslides, including a huge Super Bowl slide. All rooms, suites and villas are of modern design and are carefully sited to take advantage of the stunning views of the Andaman Sea and Phuket's dramatic hinterland.Although this part of Phuket is renowned for its extensive areas of natural and undisturbed beauty, the resort is only 15 minutes away from Phuket International Airport. ... more   less 

Additional Information about Grand West Sands Resort & Villas Phuket

Address: 65 Moo 4, Mai Khao Soi 4, Mai Khao, Phuket 83110, Thailand (Formerly Centara Grand West Sands Resort & Villas Phuket)
Region: Thailand > Phuket > Thalang District > Mai Khao
Price Range: ₹ 4,603 - ₹ 15,882 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Grand West Sands Resort & Villas Phuket 5*
Number of rooms: 558
Reservation Options:
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Also Known As:
West Sands Hotel Phuket
Grand West Sands Resort & Villas Phuket Mai Khao
Hotel Style:
#5 Top resorts Hotel in Mai Khao
#7 On the Beach Hotel in Mai Khao
#7 Spa Hotel in Mai Khao
#9 Luxury Hotel in Mai Khao
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Questions & Answers

Here's what travellers have asked, with answers from Grand West Sands Resort & Villas Phuket staff and other travellers.
93 questions
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Questions? Get answers from Grand West Sands Resort & Villas Phuket staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Be prepared to have a see through glass wall toilet/Shower room!”
799abdulkadirt, 13 Apr 2017 | Read review
“The south side is closer to the airport, so choose north if you could.”
ShelMelb, 6 Apr 2017 | Read review
“None appeared to have a sea view but you can look out over the lake which was really nice.”
59clairep, 26 Mar 2017 | Read review
“villa is really good”
siennao246, 2 Mar 2017 | Read review
“The resort is closed to airport and the noise is one of the concern. But if you close the windows, it's not much affected.”
egow, 14 Feb 2017 | Read review
5 of 5