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Grand West Sands Resort & Villas Phuket

Ctrip.comUS$ 80*
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07/05/2017 08/05/2017
1 room 2 adults 0 children
US$ 92*
US$ 80*
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US$ 92*
US$ 92*
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Grand West Sands Resort & Villas Phuket
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1,035 Reviews from our TripAdvisor Community

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There are newer reviews for Grand West Sands Resort & Villas Phuket
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Showing 709: English reviews
Hong Kong, China
Reviewed 26 August 2016 via mobile

We are a family of 5 staying 4 nights there. The upside staying here was..... you've just need swimsuit, don't bother to put on others any dress :) Without leaving the hotels, you can have big pool near the beach or smaller one near the garden, or if you want chilled out you can have a visit at the Splash...

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Helpful?
Thank Ben Y
Denis T, General Manager at Grand West Sands Resort & Villas Phuket, responded to this review

Dear Ben, We're thrilled to learn that we have another Centara fan and that you enjoyed the service, facilities and location of the hotel! Thank you for the recognition given to Ree and Yui at the Club. I am sure they were happy to be of assistance and to know that you enjoyed their recommendations. We are equally delighted to...

Hong Kong, China
Reviewed 26 August 2016

We moved to this hotel for 2 nights in Phuket for two reasons, firstly we can use the waterpark for free and great for our kids. Moreover. the location It was only 15 minutes from the airport. The waterpark was great and the kids have fun too. The room was huge and clean. The hotel served us a birthday cake....

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Helpful?
1Thank i2011972great C
Denis T, General Manager at Grand West Sands Resort & Villas Phuket, responded to this review

Dear Valued Guest, Thank you for taking the time to share your feedback about stay at Centara Grand West Sands Resort & Villas Phuket. Unfortunately, there was an issue with the water supply and for this we apologize. We do hope that this was promptly addressed by the team so that you did not have any reoccurrences following. Despite this,...

Keith, United Kingdom
Reviewed 24 August 2016

We moved to this hotel for our final night in Phuket for two reasons, firstly it was cheaper to stay here and use the waterpark for free than it was to access the waterpark. It was only 15 minutes from the airport. We booked a family room for around £70 a night. The hotel is made up of around 9...

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Helpful?
Thank CHUNKYJACOBITE
Denis T, General Manager at Grand West Sands Resort & Villas Phuket, responded to this review

Dear CHUNKYJACOBITE, We regret to learn that your recent experience at Centara Grand West Sands Resort & Villas fell short of expectations. While most of the facilities itself continue to be enjoyed a few incidents left a negative impression this visit and for this we apologize. In regards to lack of attention or promptness from our Housekeeping team, we have...

Melbourne, Australia
Reviewed 24 August 2016

Even though this resort has many rooms you still felt on your own.Loved the quietness and the great from the doorman whose name was Batman.Our room was fine with a porch so you could sit out and watch the fish swim in front of you as there was a lagoon which follows the building around.

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Helpful?
Thank morrekay
Denis T, General Manager at Grand West Sands Resort & Villas Phuket, responded to this review

Dear Morrekay, Thank you for choosing Centara Grand West Sands Resort & Villas Phuket on your recent trip to the island. We're glad to learn you enjoyed the comforts of your room and view. It sounds like you enjoyed your stay all around and found the service to be attentive. Thank you for the recognition given to Batman at Front...

Hong Kong, China
Reviewed 23 August 2016

The hotel is quite close to the Phuket Airport making it a great location as the first stop / last stop while travelling to Phuket. The water park is full of fun especially for kids. Room is really large. The overall hotel environment is well constructed, maintained, clean and safe to stay. Staff are attentive, polite and responsive.

Review collected in partnership with this hotel
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Helpful?
Thank shawnhui1982
Denis T, General Manager at Grand West Sands Resort & Villas Phuket, responded to this review

Dear Shawnhui1982, Thank you for taking the time to share your feedback about recent stay at Centara Grand West Sands Resort & Villas Phuket. We're happy to learn that you enjoyed the room and the ultimate comfort of a five-star resort in particular! We're also glad you enjoyed the outdoor tropical lifestyle with the attractions at Splash Jungle Water Park...

Tel Aviv, Israel
Reviewed 21 August 2016

dear Travelers , we had a very nice stay with family in this hotel , i would like to say special thank u to Miss Erika from front desk , she was very helpfull and profesional to my family , thank u so much for her nice and professional servise . nice day

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Helpful?
Thank hezi e
Denis T, General Manager at Grand West Sands Resort & Villas Phuket, responded to this review

Dear Hezi, We're thrilled that you loved your stay and our facilities. Thank you for the positive and encouraging comment given to Erika at Front desk. I am sure she has enjoyed the recognition and she will be rewarded accordingly. We thank you for staying with Centara Hotels and Resorts and at Centara Grand West Sands Resort & Villas Phuket...

Adelaide, Australia
Reviewed 21 August 2016

We were stuck in Phuket for an extra night when our flight was delayed, and we had already checked out of our previous accommodation. With an early morning flight we wanted something close to the airport, and hence chose the Centara. It's certainly a very large complex, and the water park looked amazing, although we didn't get a chance to...

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Helpful?
Thank Familytravellers22
Denis T, General Manager at Grand West Sands Resort & Villas Phuket, responded to this review

Dear Familytravellers22, Thank you for your honest feedback. We are sorry to learn that your stay at Centara Grand West Sands Resort & Villas was only average and failed to better impress. I can certainly empathize with your frustrations after a night flight delay getting you here exhausted with your family. The team should have been much more proactive to...

Melbourne, Australia
Reviewed 18 August 2016

Booked online direct with this hotel they have taken payment but have not confirmed the booking and will not respond to any communication. Don't stay here and save yourself a fight the staff don't care.

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Helpful?
Thank samguuu
Sydney
Reviewed 18 August 2016 via mobile

Stayed in a Deluxe Room with breakfast, 2 adults and 2 kids. Room was purchased from Agoda for $185aud. Our flight did not arrive till 10.30pm and we wanted to stay somewhere close to the airport for our first night and it was the perfect thing to do as the Jungle Splash was the best thing for the kids! Cost...

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Helpful?
3Thank Sabbylicious
Denis T, General Manager at Grand West Sands Resort & Villas Phuket, responded to this review

Dear Sabbylicious, Thank you for taking the time to write a review about your 1-night stay at Centara Grand West Sands Resort & Villas Phuket. I am sure readers will get a lot from your detailed experience summary and it is very impressive to see that you recalled so many. We're glad you had a fantastic experience and received warm...

Kuala Lumpur, Malaysia
Reviewed 17 August 2016

Great family vacation for the family. Stayed nearer to the water park which was great for the kids, but when walking to the restaurant for breakfast, to the infinity pool (which was a huge size) or to the beach, it will probably take a good 5 - 10 min walk. The resort is huge but walkable. We were lucky to...

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Helpful?
Thank Ed B
Denis T, General Manager at Grand West Sands Resort & Villas Phuket, responded to this review

Dear Ed, We're thrilled to learn that we have another Centara fan and that you enjoyed the service, facilities and location of the hotel! The main highlight of the resort, Splash Jungle Water Park, is undeniably Phuket’s largest water park with 12 attractions including 5 waterslides, the exhilarating Boomerango and the Super Bowl slide, a wave pool and 335 meters...

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Free Parking
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
West Sands Resort & Villas Phuket is located on the west coast of Phuket and set in 47 acres of land with 500 metres of pristine beach frontage on Mai Khao Beach, the longest and quietest stretch of beach on this side of the island. The resort has been designed to blend in with its ecologically sensitive environment, and has its own green systems that ensure the natural resources of the area are conserved.The design focus of the resort is an extensive water park with swimming pools, a lazy river and waterslides, including a huge Super Bowl slide. All rooms, suites and villas are of modern design and are carefully sited to take advantage of the stunning views of the Andaman Sea and Phuket's dramatic hinterland.Although this part of Phuket is renowned for its extensive areas of natural and undisturbed beauty, the resort is only 15 minutes away from Phuket International Airport. ... more   less 

Additional Information about Grand West Sands Resort & Villas Phuket

Address: 65 Moo 4, Mai Khao Soi 4, Mai Khao, Phuket 83110, Thailand (Formerly Centara Grand West Sands Resort & Villas Phuket)
Region: Thailand > Phuket > Thalang District > Mai Khao
Price Range: ₹ 4,495 - ₹ 15,924 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Grand West Sands Resort & Villas Phuket 5*
Number of rooms: 558
Reservation Options:
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Also Known As:
West Sands Hotel Phuket
Grand West Sands Resort & Villas Phuket Mai Khao
Hotel Style:
#5 Top resorts Hotel in Mai Khao
#7 Spa Hotel in Mai Khao
#7 On the Beach Hotel in Mai Khao
#9 Luxury Hotel in Mai Khao
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Questions & Answers

Here's what travellers have asked, with answers from Grand West Sands Resort & Villas Phuket staff and other travellers.
93 questions
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Questions? Get answers from Grand West Sands Resort & Villas Phuket staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Be prepared to have a see through glass wall toilet/Shower room!”
799abdulkadirt, 13 Apr 2017 | Read review
“The south side is closer to the airport, so choose north if you could.”
ShelMelb, 6 Apr 2017 | Read review
“None appeared to have a sea view but you can look out over the lake which was really nice.”
59clairep, 26 Mar 2017 | Read review
“villa is really good”
siennao246, 2 Mar 2017 | Read review
“The resort is closed to airport and the noise is one of the concern. But if you close the windows, it's not much affected.”
egow, 14 Feb 2017 | Read review
5 of 5
Ctrip.com
US$ 80* /night
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Expedia.comUS$ 92
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Prices are for 1 room, 2 adults
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