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Grand West Sands Resort & Villas Phuket

PricelineUS$ 73*
View Deal
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$ 89*
US$ 73*
Great Deal
US$ 77*
US$ 74*
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Grand West Sands Resort & Villas Phuket
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1,060 Reviews from our TripAdvisor Community

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There are newer reviews for Grand West Sands Resort & Villas Phuket
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Showing 721: English reviews
Hong Kong
Reviewed 27 September 2016

Pros Excellent service and very helpful staff Luxury pool villa was very big and spacious Very close to airport Good for families with young children Free entry to the onsite water park Cons Resort is showing it's age

Review collected in partnership with this hotel
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Helpful?
Thank mickan17
Denis T, General Manager at Grand West Sands Resort & Villas Phuket, responded to this review

Dear mickan17, Warm greetings from Centara Grand West Sands Resort & Villas Phuket. Thank you for taking the time to leave a review of your recent stay with us. I am very pleased to learn that you had an enjoyable holiday and that you had found the luxury pool villa comfortable for your family. Please feel free to contact me...

Melbourne, Australia
Reviewed 24 September 2016

Very pleasant, clean and helpful staff. The water park is AMAZING and great for all ages... I think I loved it more than my kids. It would have been nice if they had a few more restaurants and noise level was distracting with the airport so close.

Review collected in partnership with this hotel
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Helpful?
Thank a_polimeni
Denis T, General Manager at Grand West Sands Resort & Villas Phuket, responded to this review

Dear a_polimeni, Warm greetings from Centara Grand West Sands Resort & Villas Phuket. Thank you for taking the time to leave a review of your recent stay with us. Splash Jungle waterpark is a fantastic oasis for people of all ages to have fun and cool off in the tropical climate of Phuket. The airport is quite close to the...

Reviewed 20 September 2016 via mobile

Bad service, loud disturbing noise, dirty toilet, bad smell in the toilet, food horrible Bad organization totally unacceptable. Waiting for more than 30 min for buggy service in front of restaurants, nobody inform of scheduled buggy service time, ask to wait at the front,called reception the answer is hotel can do nothing only have to wait for scheduled service! What's...

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Helpful?
2Thank Jirey S
Denis T, General Manager at Grand West Sands Resort & Villas Phuket, responded to this review

Dear Jirey S, Warm greetings from Centara Grand West Sands Resort & Villas Phuket. Thank you for taking the time to leave a review of your recent stay with us. I am very sorry to learn of your experience during your visit, our buggy schedules are displayed around the resort along with maps illustrating walking time to key locations. It...

Kuala Lumpur, Malaysia
Reviewed 19 September 2016

This is our 2nd times staying at Centara Grand West Sands and we opt to stayed in Villa this trip. Their service are so far the best I've experienced when traveling with my family as their staffs are very attentive and courteous.All of us can't wait to be back again soon. Thank you for making out stay a pleasant one...

Review collected in partnership with this hotel
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Helpful?
Thank 171prisz
Denis T, Executive Assistant Manager at Grand West Sands Resort & Villas Phuket, responded to this review

Dear 171prisz, Warm greetings from Centara Grand West Sands Resort & Villas Phuket. Thank you for taking the time to leave a review of your recent stay with us. I am delighted that you have chosen to return to us for a second visit and on behalf of the team we look forward to seeing you return again soon. Please...

Reviewed 19 September 2016 via mobile

If you are looking for somewhere away from the busyness of Patong and a few nice cheap Thai places to eat then you are in the right place. We hired a driver Lek who took us to Patong/Phuket town for the day.... The visit was great , the peace and quiet even better to return to. Lots to see and...

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Helpful?
Thank Daggalini
Denis T, Executive Assistant Manager at Grand West Sands Resort & Villas Phuket, responded to this review

Dear Daggalini, Warm greetings from Centara Grand West Sands Resort & Villas Phuket. Thank you for taking the time to leave a review of your recent stay with us. I am pleased that you had enjoyed the peaceful location of the resort in Mai Khao with close proximity to the airport and a short journey away from Phuket Town and...

sydney, Australia
Reviewed 19 September 2016

Used our Luxury Escapes voucher in this resort and was not disappointed. Excellent value for money. Yes, the resort is away from the action places in Phuket of Patong, Karon or Kata, but we relaxed and let the holiday mode set in before we moved to Centara Grand Karon Beach for 3 days. The resort is large and yes -...

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Helpful?
Thank Matthew & Aimie C
Denis T, Executive Assistant Manager at Grand West Sands Resort & Villas Phuket, responded to this review

Dear Matthew & Aimie C, Warm greetings from Centara Grand West Sands Resort & Villas Phuket. Thank you for taking the time to leave a review of your recent stay with us. Our team take great pride in looking after our guests and I am delighted that Khun Tor, Khun Riki and Khun Fernanda had stood out to you during...

Bangkok, Thailand
Reviewed 17 September 2016 via mobile

I found myself here in despair due to a flight delay. I have to say the hotel is not good at all and I doubt anything less than a suite is even cleaned! A reasonable reception and very kind welcome though, despite everything from food to general environment looking "tired". It needs a severe overhaul and refresh... There was a...

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Helpful?
5Thank wtbkk
Denis T, Executive Assistant Manager at Grand West Sands Resort & Villas Phuket, responded to this review

Dear wtbkk, Warm greetings from Centara Grand West Sands Resort & Villas Phuket. Thank you for taking the time to leave a review of your recent stay with us. I am sorry to learn of your disappointment from your visit. The resort does have an established preventative maintenance program that is being followed on a daily basis. I hope that...

Miami
Reviewed 13 September 2016

This facility is quite well located and has a very large extension. However, although the buildings seem not to be too old, many of them already show signs of usage and would need some refurbishing (poor construction quality initially ?).

Review collected in partnership with this hotel
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Helpful?
1Thank U. M. B
Denis T, General Manager at Grand West Sands Resort & Villas Phuket, responded to this review

Dear U.M.B, Warm greetings from Centara Grand West Sands Resort & Villas Phuket. Thank you for taking the time to leave a review of your recent stay with us. Tropical environments close to the ocean do increase the need of regular planned maintenance regardless of the age of the resort and is something that we are very committed to continuing...

Reviewed 12 September 2016 via mobile

It's situated away from the main tourist attractions, so be prepared to pay for taxis or transfers. Airport is very close. The main attraction to this hotel is the adjoining Splash Park, enjoyed by all! Unfortunately the resort itself whilst looks good from a distance is in need of some maintenance and upgrades. Most things in the resort cost more...

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Helpful?
2Thank Shelley K
Denis T, General Manager at Grand West Sands Resort & Villas Phuket, responded to this review

Dear Shelley K, Warm greetings from Centara Grand West Sands Resort & Villas Phuket. Thank you for taking the time to leave a review of your recent stay with us. The resort is located approximately 1 hour from Patong and a daily shuttle service is provided departing at 2pm and returning at 8pm. At this time of year the ocean...

Perth, Australia
Reviewed 8 September 2016 via mobile

We stayed at this hotel for 2.5 weeks. The staff and rooms were lovely. We were drawn here as we thought the kids would love the water park. However it is a long way to Phuket town or Patong which we were doing every second day. Unfortunately the hotel could not do a transfer to another one of their centara...

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Helpful?
Thank kyranatmurphy

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Free Parking
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
  • Refrigerator in room
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
West Sands Resort & Villas Phuket is located on the west coast of Phuket and set in 47 acres of land with 500 metres of pristine beach frontage on Mai Khao Beach, the longest and quietest stretch of beach on this side of the island. The resort has been designed to blend in with its ecologically sensitive environment, and has its own green systems that ensure the natural resources of the area are conserved.The design focus of the resort is an extensive water park with swimming pools, a lazy river and waterslides, including a huge Super Bowl slide. All rooms, suites and villas are of modern design and are carefully sited to take advantage of the stunning views of the Andaman Sea and Phuket's dramatic hinterland.Although this part of Phuket is renowned for its extensive areas of natural and undisturbed beauty, the resort is only 15 minutes away from Phuket International Airport. ... more   less 

Additional Information about Grand West Sands Resort & Villas Phuket

Address: 65 Moo 4, Mai Khao Soi 4, Mai Khao, Phuket 83110, Thailand (Formerly Centara Grand West Sands Resort & Villas Phuket)
Region: Thailand > Phuket > Thalang District > Mai Khao
Price Range: ₹ 4,457 - ₹ 16,020 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Grand West Sands Resort & Villas Phuket 5*
Number of rooms: 558
Reservation Options:
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Also Known As:
West Sands Hotel Phuket
Grand West Sands Resort & Villas Phuket Mai Khao
Hotel Style:
#5 Top resorts Hotel in Mai Khao
#7 On the Beach Hotel in Mai Khao
#7 Spa Hotel in Mai Khao
#9 Luxury Hotel in Mai Khao
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Questions & Answers

Here's what travellers have asked, with answers from Grand West Sands Resort & Villas Phuket staff and other travellers.
96 questions
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Questions? Get answers from Grand West Sands Resort & Villas Phuket staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Read my review.”
AdrianMitchell, 22 May 2017 | Read review
“Be prepared to have a see through glass wall toilet/Shower room!”
799abdulkadirt, 13 Apr 2017 | Read review
“The south side is closer to the airport, so choose north if you could.”
ShelMelb, 6 Apr 2017 | Read review
“None appeared to have a sea view but you can look out over the lake which was really nice.”
59clairep, 26 Mar 2017 | Read review
“villa is really good”
siennao246, 2 Mar 2017 | Read review
5 of 5
Priceline
US$ 73* /night
View Deal
TravelocityUS$ 77
Agoda.comUS$ 74
getaroom.comUS$ 89
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Prices are for 1 room, 2 adults
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