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HSM Lago Park

Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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HSM Lago Park
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519 Reviews from our TripAdvisor Community

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Showing 334: English reviews
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Reviewed 2 weeks ago via mobile

Excellent location next to the beautiful Playa de Muro. Ideal for cycling with bike garage and close to routes both on the flat and to the Tramuntana Mountains. Thanks Roly, Iga and the rest of the staff for a perfect cycling week. I will be back for the sun and buffé:-)

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Helpful?
Thank Peder E
4409, Guest Relations Manager at HSM Lago Park, responded to this review

Dear Peder, Thank you very much for your time sharing your opinion. We will congratulate the team for the good service provided, especially to Roly and Iga. We would like to thank you for having chosen HSM Lago Park and we will be very pleased to welcome you back again at our hotel. Best wishes from the sunny Mallorca! HSM...

Plymouth, United Kingdom
Reviewed 2 weeks ago

Stayed here for 10 days and had a great time. Hotel is in an excellent position just back from the main coastal road with plenty of parking around it. The staff are very welcoming and friendly and will assist you in directions if required. There is a pool with bar and entertainment area, an internal bar with TV and although...

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Helpful?
Thank Lister T
4409, Guest Relations Manager at HSM Lago Park, responded to this review

Dear Lister, We would like to thank you for having chosen HSM Lago Park to spend your holidays in Mallorca. We are delighted that you liked the location, the entire hotel and the staff. We will congratulate the team for the good service provided. Once again we would like to thank you for your feedback as it gives us the...

Essex, United Kingdom
Reviewed 17 December 2016

This hotel has two buildings, Lago park l which is the main building where the reception, bar and pool area are and Lago park ll, which has a smaller pool and a small gym room. I went with a friend and had booked a studio room which was in Lago park l. Upon checking in and going to our room...

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Helpful?
Thank TashaH89
Reviewed 13 November 2016

went here in march 16 the apartment was nice and clean staff very pleasant and helpful chance to upgrade to different board type pool a nice size for the hotel pool bar with entertainment or music most of the day beach a short walk away, bus stop outside if you want to go to porto or alcudia

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Helpful?
Thank Rockket178
Derby, United Kingdom
Reviewed 29 October 2016

Myself & daughter went on how own to hsm lago park playa de muro oct 22nd to 27th 2016. staff were so friendly & pleasant very welcoming. The room was very clean on arrival, my room was cleaned every day. Rooms are not cleaned wed/ sat. nice clean towels even shampoo soaps left for u. there also is extra bedding...

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Helpful?
1Thank Coleen A
Reviewed 26 October 2016

When I booked this holiday I read a lot of negative reviews that caused me to be very apprehensive but I was pleasantly surprised when I arrived. I visited with my partner & we'd been to Mallorca before so knew we loved the area. Previously staying in Alcudia, Playa De Muro is a lot quieter but still a decent amount...

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Helpful?
Thank AmandaLouise_90x
4409, Director de Relaciones con Clientes at HSM Lago Park, responded to this review

Dear AmandaLouise_90x, Thank you for sharing your experience at the HSM Lago Park through TripAdvisor. We appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride exceeding your expectations. Thank you very much again for your nice review, all the team is waiting you again. Best wishes...

Bristol, United Kingdom
Reviewed 24 October 2016

Just returned from my second visit this year ! Lovely hotel with good facilities in a great location near a lovely beach. Staff very friendly. Great for children. Excellent value. Plans to upgrade the older part for next year.

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Helpful?
1Thank roy_jacobs
4409, Director de Relaciones con Clientes at HSM Lago Park, responded to this review

Dear roy_jacobs, Thank you very much for your wonderful description of your holidays. We are very happy to know that you had a great stay with us, it is our main satisfaction. We will be very pleased to welcome you back again in HSM Lago Park. Best wishes from the sunny Mallorca! HSM Customer Service

Reviewed 23 October 2016 via mobile

I wasn't expecting much from the hotel and that's fine, it's only 3 stars and it's pretty cheap. When we arrived we were told about premium rooms and we were intrigued so we upgraded and the state of the rooms were appalling. We found wrappers, receipts and sweets from previous guests and it was as if the floor had never...

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Helpful?
1Thank Adam H
4409, Director de Relaciones con Clientes at HSM Lago Park, responded to this review

Dear Adam H, We regret didn't achieve your expectations during your stay because our main goal is your satisfaction. We would like to clarify that our Premium apartments are in perfect conditions because they were refurbished last year. It is true that on your arrival day were some wrappers on the floor, it was our mistake and we apologize about...

Sunderland, United Kingdom
Reviewed 17 October 2016

The staff were lovely & knowledgable. Took up the offer of an upgrade, we were not disappointed. We asked for a sea view, were told sorry none of our rooms have a sea view! We were given a top floor apartment with a sea view! The facilities were good for our needs, a great base to access all local amenities...

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Helpful?
1Thank philwalton2009
London, United Kingdom
Reviewed 9 October 2016

We really enjoyed our stay at Lago Park in one of their self catering apartments. The staff were really helpful and friendly, from the receptionists to the bar staff to the cleaners they were all brilliant. I was pleasantly surprised at the modern apartment we stayed in. It was spacious and much more modern than a lot of Spanish hotels....

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Helpful?
3Thank Peake1

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Kitchenette
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Multilingual Staff
  • Laundry Service
Official Description (provided by the hotel)
IN GENERAL: The 3 key complex HSM Lago Park offers fully equipped studios and apartments, it is a perfect choice for couples and families with children looking for comfort and good service at a reasonable price. Family and customer oriented atmosphere, as well as its location in Playa de Muro very close o the beach, makes the complex even more popular among tourists. The hotel opens from May to October. LOCATION: The hotel HSM Lago Park is situated in Playa de Muro, only 150 m away from a beautiful and sandy beach, the longest one in Majorca. Playa de Muro is part of Alcudia Bay, 8,5 km long, that begins in C'an Picafort and ends in Puerto de Alcudia. It is situated in the north east of the island, 52 km from Palma de Mallorca and 58 km from the airport. It is one of the most attractive resorts of Majorca, with its extensive and calm beaches, a perfect place for families with small children. It offers idyllic naturals spots, such as Natural Park of Albufera. Being one of the most important resorts, Alcudia Bay offers uncountable attractions: shops, bars, restaurants, water park "Hidropark", possibility to practice sports outdoors, where water sports and cycling stand out among others. Many cyclists choose this area thanks to its incredibly attractive cycling routes that offer different levels and also spectacular views. Golf lovers can also enjoy their favourite sport, the golf course Golf Aucanada is situated only 8 km away and it is one of the most modern and impressive golf courses of Majorca. The hotel offers good connections with the most interesting attractions and the bus stop is only 50 m away. ROOMS: The hotel offers comfortable studios and apartments, decorated in a traditional majorcan way. All rooms (both studios and apartments) with bathroom, air conditioning or heating, safety deposit box (extra charge), telephone, WIFI (extra charge), satellite TV and balcony. Roomy apartments consist of a bedroom and a living room with equipped kitchen. Studios offer a living room combined with a kitchen, equally equipped as apartments, but without a separate bedroom and with a sofa bed. NEW 2014: Refurbished PREMIUM APARTMENTS, following the latest tendencies in decoration, offer fresher & modern look, as well as more comfort and quality to be able to make the most of the apartments. They offer microwave and flat screen TV. Bathroom, also refurbished, with a shower and hairdryer. GASTRONOMY: The hotel offers self catering, bed & breakfast or half board (breakfast & dinner). The restaurant with a wide selection of hot and cold dishes, big variety of desserts and fruit, all served in buffet. Thematic buffets. Drinks in half board are not included in the price (dinner). FACILITIES: The complex consists of 2 buildings, there is the reception and restaurant in the main one. In each building there is a swimming pool for adults, with a separate area for children, terrace with sunbeds and sunshades. Bar service at the pool.Indoor bar. Spacious and comfortable common areas, games room. CHILDREN: The hotel offers for children: swimming pool, playground and mini club. Also available baby cots and high chairs in the restaurant, at no extra cost. ADITIONAL SERVICES: 24/7 reception. WIFI in common areas (no extra charge), WIFI in hotel rooms (extra charge), Internet corner (extra charge). Rent a car and rent a bike. We accept the following credit cards: Master Card, Visa. SPORT AND ENTERTAINMENT: Daytime and evening entertainment, shows or live music various times per week. Billiards (extra cost) and table tennis in the complex. Possibility to practice sports in the area. From 2014 the hotel HSM Lago Park also offers services specialised in cycling tourism with a room for storage, maintenance and cleaning of bicycles, as well as the information of the cycling routes, rent a bike, etc. ... more   less 

Additional Information about HSM Lago Park

Address: Carrer Lola s/n, 07458 Playa de Muro, Majorca, Spain
Region: Spain > Balearic Islands > Majorca > Playa de Muro
Price Range: ₹ 3,888 - ₹ 11,859 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — HSM Lago Park 3*
Number of rooms: 135
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Also Known As:
Apartamentos Hsm Lago Park Hotel Playa De Muro
HSM Lago Park Playa De Muro, Majorca
Hotel Style:
#1 Best Value Hotel in Playa de Muro
#11 On the Beach Hotel in Playa de Muro
#13 Family Hotel in Playa de Muro
#14 Romantic Hotel in Playa de Muro
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Questions & Answers

Here's what travellers have asked, with answers from HSM Lago Park staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a room in Lago park ll”
  • Lago park ll
  • View from room in Lago park l
  • Lago park ll
  • View from room in Lago park ll
TashaH89, 17 Dec 2016 | Read review
“Most rooms look directly on to pool area.”
roy_jacobs, 24 Oct 2016 | Read review
“We had a refurbed premium apartment"”
Peake1, 9 Oct 2016 | Read review
“we´ve been in room 302 and it had a good view. Sunny in the morning and afetrnoon, with 2 terraces.”
LauraGigi, 22 Sep 2016 | Read review
“request Lago park 2 as I believe this has been refurbed and ask for more pillows”
millypods, 15 Sep 2016 | Read review
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