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The Westin Siray Bay Resort & Spa Phuket

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The Westin Siray Bay Resort & Spa Phuket
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1,835 Reviews from our TripAdvisor Community

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There are newer reviews for The Westin Siray Bay Resort & Spa Phuket
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Showing 1,486: English reviews
Perth, Australia
Reviewed 6 July 2014

We just spent 6 nights with our 8 month old daughter in a One-Bedroom Sala Pool Villa. The Villa layout suited us perfectly! Features which were particularly helpful given we were travelling with our baby: kitchenette (including sink, kettle & decent sized fridge); private plunge pool (we could take our baby monitor outside & have a swim whilst baby was...

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Helpful?
1Thank Skye C
Hong Kong, China
Reviewed 1 July 2014

Pros: - Nice pool - Helpful staff, but not nice enough; some staff just have a long face all the time. Staff at concierge is nicer and more cheerful. - Comfortable bed and pillow - Clean room - Good wifi connection - Built around hills so the view can be scenic. Cons: - During our stay, there is only one...

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Helpful?
2Thank aaashley
Chicago, Illinois
Reviewed 28 June 2014

This hotel falls far below the standard of other hotels in Phuket, and other SPG hotels in Thailand. The main reason for my disappointment is the hotel's terrible location. 99% of Phuket's attractions are at least a 30 minute drive away - this distance is reflected in the fact that most tour companies will charge you extra to be picked...

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Helpful?
4Thank Alissa D
StarwoodPhuket, General Manager at The Westin Siray Bay Resort & Spa Phuket, responded to this review

Dear Alissa D, Thank you for providing a review about your recent stay. I am sorry to hear that you were not satisfied with your stay experience and disappointed with our location. Our resort is 30-40 minutes away by car from Patong where the majority of pubs and nightlife are. However, we are only a short 10-minute ride to the...

Reviewed 27 June 2014

Had a great stay at the Westin Siray Bay resort, Phuket. The rooms are clean and spacious. The view from the rooms are breath taking. A really great place to relax and enjoy some peace and quiet time. The staffs are attentive and friendly. All in all a really good resort. Will definitely come back again.

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Helpful?
Thank Francesca N
Hong Kong, China
Reviewed 26 June 2014

I booked Usunsuri hotel Phuket from 22 to 26 June via Expedia.com. I and roommate felt very uncomfortable after entering to the room. I don't know why. May be the room design. Anyway, we requested for room change but the situation was same. In fact, we have no choice due to midnight, we should stay for one night at Usunsuri....

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Helpful?
1Thank jy914
StarwoodPhuket, General Manager at The Westin Siray Bay Resort & Spa Phuket, responded to this review

Dear JY714, Thank you for choosing The Westin Siray Bay Resort & Spa Phuket and sharing your stay experience. It is wonderful to read your reviews and hear the time you enjoyed while staying with us. I am delighted that your stay was enjoyable and thank you especially for highlighting the services you enjoyed including the rooms, breakfast, and hospitality...

Geelong
Reviewed 26 June 2014

We are into our 4th night out of 7 at The Westin and it is beautiful! The beds are like sleeping on clouds, room is very clean, staff are exceptional and very friendly. Highly recommend the daily activities as the hotel is around 45 minutes from the centre of Phuket. So far we have done stand up paddle boarding, kayaking,...

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Helpful?
Thank Dawkell
StarwoodPhuket, General Manager at The Westin Siray Bay Resort & Spa Phuket, responded to this review

Dear Dawkell, I appreciate your kind feedback and am delighted to hear how much you are enjoying your holiday at The Westin Siray Bay Resort & Spa Phuket. Thank you for sharing with other travelers on TripAdvisor of your experience. It is rewarding for our team to read and know that you enjoy our services, facilities and resort activities we...

Chicago, Illinois
Reviewed 25 June 2014 via mobile

We came through here on our honeymoon and had just come from an exhausting week in China, so staying at a beautiful resort was just what we needed. Our room was gorgeous, the views were excellent and the food was very good (a bit overpriced, but certainly not as expensive as it could have been). We weren't feeling very adventurous,...

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Thank Grace G
Los Angeles, California
Reviewed 24 June 2014

Nightmare. Took very long to check in. Room is very dirty. Bathroom/floor/glasses. Called hotel staff and they did not believe us. Manager walked in with room service people and start to vacuum while we are in the room............. Second day, we were at the pool. Ordered a drink and waited 10 minutes for the bartender to make it. I would...

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Helpful?
Thank shashaarthur
StarwoodPhuket, General Manager at The Westin Siray Bay Resort & Spa Phuket, responded to this review

Dear shashaarthur, Thank you for your review. I truly appreciate your feedback as it allows us the opportunity to review and improve our services to enhance experience for our future guests. I am disappointed to hear of your experience. Based on information you have provided, this certainly is not our usual Westin standard. Cleanliness and attention to details are always...

Melbourne, Australia
Reviewed 23 June 2014

Me and my fiancee stayed at Westin for 5 night in pool access room , our check wasn't the best as the access card was not working but it was quickly resolved by hotel staff . Apart of this we had no issues and loved the hotel . The view of the sunrise every morning was sensational and we never...

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Helpful?
Thank garylamba
StarwoodPhuket, General Manager at The Westin Siray Bay Resort & Spa Phuket, responded to this review

Dear garylamba, Thank you for choosing The Westin Siray Bay Resort & Spa Phuket and taking time to post a review. I am sorry to hear about the issue with the key card and glad that it was quickly resolved. I am naturally delighted that you enjoyed services and offerings we provide. Thank you for highlighting the areas that you...

Singapore, Singapore
Reviewed 22 June 2014

Had our pleasant and relaxing stay. This is the best and most reasonable priced sea view Room Resort in Phuket. Resort is quite far from city or busy Patong beach though, if you arrange for island hopping tour, you might have to pay for additional pick up charges where pick up is free at Patong area. Shuttle bus to Phuket...

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Helpful?
1Thank Judy_WinMin

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Spa
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about The Westin Siray Bay Resort & Spa Phuket

Address: 21/4 Moo 1,Rasada, Phuket Town, Phuket 83000, Thailand
Region: Thailand > Phuket > Phuket Town
Price Range: ₹ 6,882 - ₹ 15,968 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Westin Siray Bay Resort & Spa Phuket 5*
Number of rooms: 257
Reservation Options:
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Also Known As:
The Westin Siray Bay Resort And Spa Phuket
The Westin Siray Bay Resort & Spa Phuket Hotel Phuket Town
The Westin Siray Bay Resort & Spa Phuket Phuket Town
Hotel Style:
#2 Spa Hotel in Phuket Town
#2 Luxury Hotel in Phuket Town
#3 Family Hotel in Phuket Town
#3 Romantic Hotel in Phuket Town
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Questions & Answers

Here's what travellers have asked, with answers from The Westin Siray Bay Resort & Spa Phuket staff and other travellers.
37 questions
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Questions? Get answers from The Westin Siray Bay Resort & Spa Phuket staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Just request room with sea view even though I thing each room has it. Maybe ask for room close to the main pool.”
 of 5 bubbles nataliakX3823OI, 28 Feb 2017 | Read review
“Private pool room was amazing!”
 of 5 bubbles 10H, 24 Feb 2017 | Read review
“Try the suite with private pool”
  • Inspire suite
 of 5 bubbles Global_Citizen_YK, 16 Feb 2017 | Read review
“every room is outstanding”
 of 5 bubbles nucdoclee, 28 Jan 2017 | Read review
“Most rooms have very nice view, some even private pools”
 of 5 bubbles davidsI5940NO, 27 Jan 2017 | Read review
5 of 5