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The Westin Siray Bay Resort & Spa Phuket

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The Westin Siray Bay Resort & Spa Phuket
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1,865 Reviews from our TripAdvisor Community

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Showing 1,508: English reviews
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Singapore, Singapore
Reviewed today NEW

This is the perfect hotel to check-in into, if you're looking forward for a peaceful and calm stay. There's a shuttle bus in the hotel that offers to bring you to the city. F&B offerings were great! Friendly and smiley staff throughout.

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Helpful?
Thank Nav1N
Reviewed 2 days ago NEWvia mobile

Check in - although we checked in at about 6pm, what was expected to be a seamless process turned into a long wait as the room allocation were mixed up and then to add to misery, the buggy to take us and the luggage to the room took almost 30 minutes. They could have very well sent us first and...

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Helpful?
Thank Jigar Sagar
Reviewed 6 days ago NEW

Some of the highlights: - Front desk service was incredible. - One of the best, if not the best, breakfast buffet selections I've seen. All the restaurants in the resort in general were great. -The rooms are modern with picturesque views of the beach.

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Thank Samayan K
Reviewed 6 days ago NEWvia mobile

We only booked this place as we were SPG gold members..thinking we would get better service and benefits. However we were really disappointed. As SPG members we thot we would get upgraded to a better room if any were available...was informed we had to pay for any upgrades...clearly there were rooms available. We requested for late checkout as our flight...

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Helpful?
Thank Jackie L
StarwoodPhuket, General Manager at The Westin Siray Bay Resort & Spa Phuket, responded to this review

Dear Jackie L, Thank you for choosing to share your constructive review of your stay with us, we are sorry that we did not meet your expectations. We understand your concerns regarding the service & facilties provided to you and we have taken note of each and every one of your points to bring up with concerned departments for rectification...

Birmingham UK
Reviewed 1 week ago NEWvia mobile

Having read a number of reviews I wasn't too sure about staying here, I have stopped in many Westin's around the world and all been very good and this was to be the same. The hotel is located on the east coast away from everything, it is very much tucked away from everything but ample food choices on site, it's...

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Helpful?
Thank Irfs
Beijing, China
Reviewed 1 week ago

Spent 4 nights with family in this Westin. While I browse the hotels online, the comments here in TA was a little scary to me to make the booking. Eventually I still book this SPG property as: 1. We travelled with family and kids, not that much into the night live.—otherwise, we will go the Patong or any other major...

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Helpful?
Thank sir_wu
PiyorosNaronglith, General Manager at The Westin Siray Bay Resort & Spa Phuket, responded to this review

Dear sir_wu, Thank you for your kind time to share your recent visit with us via TripAdvisor. We have listed your constructive feedback in order to discuss these small shortfalls for our future improvements with the team, and for that we must thank you as well for the intention of assisting us to get better. As you have highlighted that...

Shanghai, China
Reviewed 1 week ago

A perfect stay of my family. a gaint resort with own beach and lots of activities, never get bored. hardware, amenities, service, view... everything is good. spend 3 nights here with my family. received upgrade, staff are friendly. love the beach, my son had a great time here and even made a friend. a little bit far away from down...

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Helpful?
Thank 1,05,322
PiyorosNaronglith, General Manager at The Westin Siray Bay Resort & Spa Phuket, responded to this review

Dear 105322, We are delighted to hear that you and your son have had an enjoyable stay with us. We hope that you have enjoyed your upgrade as well and looking forward to welcome you back again soon. Safe travels, Jean Naronglith | General Manager The Westin Siray Bay Resort & SPA, Phuket

Prasanta45
Reviewed 1 week ago via mobile

Located at a peaceful part of the island,yet close to Phuket city it is a large hotel generally spread on a few well forested slope. Rooms are of very generous size most of which have a superb view of the sea. Rooms can be on sharp slopes but this is not a problem since hotel provides an efficient service of...

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Helpful?
Thank Prasanta45
PiyorosNaronglith, General Manager at The Westin Siray Bay Resort & Spa Phuket, responded to this review

Dear Prasanta45, We are glad that you have enjoyed your recent visit at our property and for that we are thankful for your kind time. You are absolutely right about the location, serene surroundings and yet close to Phuket Town and each of our rooms (99%) are offering the magnificient view over the Siary Bay. We have passed on your...

Reviewed 1 week ago via mobile

It's much suitable for families with children,everything was provided.but there was not much to do at nights,beside it was a bit far from town.the food was fantastic,the hotel has variety of restaurants.the spa wasn't that interesting.

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Helpful?
1Thank Ahoo F
TreBort, General Manager at The Westin Siray Bay Resort & Spa Phuket, responded to this review

Dear Ahoo F, Thank you for your kind time to review your recent visit at the property. We hope you have enjoyed your time with us. If you don't mind to drop me a personal note, I would welcome your feedback in regards to the SPA as I want to determine if the selection of the menu is not up...

Mexico City, Mexico
Reviewed 1 week ago via mobile

Decided to spend a week holiday in Phuket from hectic China. As it was not my first time in Thailand or Phuket, was very excited and looking forward to this trip, as was my girlfriend who was visiting for the first time. Prior to our arrival, we contacted the customer service via email, to request for an early check in...

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Helpful?
5Thank diegogueort

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Spa
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about The Westin Siray Bay Resort & Spa Phuket

Address: 21/4 Moo 1,Rasada, Phuket Town, Phuket 83000, Thailand
Region: Thailand > Phuket > Phuket Town
Price Range: ₹ 6,742 - ₹ 16,691 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Westin Siray Bay Resort & Spa Phuket 5*
Number of rooms: 257
Reservation Options:
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Also Known As:
The Westin Siray Bay Resort And Spa Phuket
The Westin Siray Bay Resort & Spa Phuket Hotel Phuket Town
The Westin Siray Bay Resort & Spa Phuket Phuket Town
Hotel Style:
#2 Luxury Hotel in Phuket Town
#2 Spa Hotel in Phuket Town
#3 Family Hotel in Phuket Town
#3 Romantic Hotel in Phuket Town
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Questions & Answers

Here's what travellers have asked, with answers from The Westin Siray Bay Resort & Spa Phuket staff and other travellers.
39 questions
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Questions? Get answers from The Westin Siray Bay Resort & Spa Phuket staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“rooms facing the sea”
 of 5 bubbles 105322, 16 Mar 2017 | Read review
“Just request room with sea view even though I thing each room has it. Maybe ask for room close to the main pool.”
 of 5 bubbles nataliakX3823OI, 28 Feb 2017 | Read review
“Private pool room was amazing!”
 of 5 bubbles 10H, 24 Feb 2017 | Read review
“Try the suite with private pool”
  • Inspire suite
 of 5 bubbles Global_Citizen_YK, 16 Feb 2017 | Read review
“every room is outstanding”
 of 5 bubbles nucdoclee, 28 Jan 2017 | Read review
5 of 5