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Hilton Phuket Arcadia Resort & Spa

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#32 of 132 Hotels in Karon
Certificate of Excellence
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1 room 2 adults 0 children
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Hilton Phuket Arcadia Resort & Spa
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2,937 Reviews from our TripAdvisor Community

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Showing 1,981: English reviews
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Shanghai, China
Reviewed yesterday NEW

My friend and I stayed at this Hilton property for three nights. We started our trip in Rawai, but changed to the Hilton for the second part of our trip in order to be in a more central location. First, the positive aspects - The Hilton’s location is great – right on Karon beach and walking distance to other properties,...

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Helpful?
Thank Vik M
Irvine, California
HOTEL’S FAVOURITE REVIEW
Reviewed 16 January 2017

The stay at Hilton Phuket was close to a perfect vacation. Yes, the furniture in the room had a bit of wear and tear but was quite well maintained. My children were quite happy to see the room and extremely happy with the stay and the pools. They really had a wonderful time. The room had a small hot pot...

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Helpful?
1Thank fscholar
About Hotel's Favourite Review
HiltonPhuketArcadia, General Manager at Hilton Phuket Arcadia Resort & Spa, responded to this review

Dear fscholar, Thank you very much for taking the time to write your detailed and gracious review about the experience you had while recently staying with your children at the Hilton Phuket Arcadia Resort & Spa. I was delighted to read about your recent stay with a positive impression that you found ‘The stay at Hilton Phuket was close to...

Sydney, Australia
Reviewed yesterday NEW

I stayed here for 3 nights, In a sea view suite. What was fab? * Check In - The staff were absolutely amazing, a huge shout out to Lucky * Amazing suite with stunning views * Having breakfast in the suite for just a small extra charge * Housekeeping and Turn down service, thanks so much to Tam who looked...

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Helpful?
Thank Philby_79Sydney
Reviewed 5 days ago NEW

I must be getting old. I recently wrote that I had not yet experienced a 5-star hotel. Oops..I forgot about this past Christmas when we stayed at the Hilton Phuket. Truly a remarkable hotel. Hilton has always warmed my heart world-wide for their warm hospitality and grand locations (like the Hilton Molino Stucky Venice- amazing). The Hilton Phuket did not...

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Helpful?
Thank Joe F
Newcastle
Reviewed 6 days ago NEWvia mobile

We spent 7 nights at this hotel. We were initially given a deluxe room on a high floor, as requested. However when we walked into the room there was a strange smell. The room was dated with tired fixture and fittings. We went to shower on the first evening to find the sink and surrounding work surfaces were infested with...

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Helpful?
Thank MrandMrsGNewcastle
HiltonPhuketArcadia, General Manager at Hilton Phuket Arcadia Resort & Spa, responded to this review

Dear MrandMrsGNewcastle, Thank you very much for taking the time to write your detailed about the experience you had while recently staying at the Hilton Phuket Arcadia Resort & Spa. We will always strive to offer the highest levels of personalized service and it would appear that on this occasion we regrettably failed to meet with your expectations. Please accept...

Corpus Christi, Texas
Reviewed 6 days ago NEW

Enjoyed the location it is near a beach, near the town's night mkt. Great facility and quite atmosphere. The lunch was good and not expensive. Enjoyed the live band, and the drink specials. The lunch in Sails restaurant was good. I would recommend this property.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank vdulip
HiltonPhuketArcadia, General Manager at Hilton Phuket Arcadia Resort & Spa, responded to this review

Dear vdulip, Thank you very much for taking the time to write your detailed and gracious review about “A great property’ experience you had while recently staying at the Hilton Phuket Arcadia Resort & Spa. I am very pleased to read your comments about your recent stay and glad that you found the location to be convenient, near the beach,...

Valletta, Malta
Reviewed 6 days ago NEW

Best grounds of all hotels in Phuket, immaculately kept. Wonderful pools. Very close to all facilities in the town. Excellent members lounge. Charming staff in all departments. The only downside is the total lack of supervision in the pool areas.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank mhwbadger
HiltonPhuketArcadia, General Manager at Hilton Phuket Arcadia Resort & Spa, responded to this review

Dear mhwbadger, Thank you very much for taking the time to write your detailed and gracious review about the “Quality” experience you had while recently staying at the Hilton Phuket Arcadia Resort & Spa. I was very pleased to hear a positive feedback, clearly expressing what it is that we were able to deliver, as you found “Best grounds of...

Perth, Australia
Reviewed 1 week ago

The Hilton Phuket is a vast property but an excellent place to stay for the perfect vacation. The furniture in some areas and rooms was needing some 'T L C' but overall a fine place to stay. The rooms with a sea view are breathtaking. The food was very good but like most hotels of this size and rating a...

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Helpful?
Thank Ellen Q
HiltonPhuketArcadia, General Manager at Hilton Phuket Arcadia Resort & Spa, responded to this review

Dear Ellen Q, Thank you very much for taking the time to write your detailed and gracious review about the experience you had while recently staying at the Hilton Phuket Arcadia Resort & Spa. I really enjoyed reading through your detailed description of our property & the surrounding activities to be enjoyed, as that you found ‘… The Hilton Phuket...

Greenwich, Connecticut
Reviewed 1 week ago via mobile

Good location close to but not actually on Karon Beach. Hotel itself is bit of a concrete jungle and needs some modernization as does the room which was fine but you wouldn't think was Hilton brand. Beach view advertised was technically true but a large concrete hotel wing in front blocked most of the view. Hotel staff friendly and helpful...

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Helpful?
Thank JPDMAC
HiltonPhuketArcadia, General Manager at Hilton Phuket Arcadia Resort & Spa, responded to this review

Dear JPDMAC, Thank you very much for taking the time to write your detailed about the experience you had while recently staying at the Hilton Phuket Arcadia Resort & Spa. I was delighted to read your review and that you found our hotel is ‘Good location’ close to Karon beach. As you outlined, our resort is located in front of...

Reviewed 1 week ago

We have just come back from Phuket, Karon was beautiful, but we were very disappointed with the hotel, my hubby and I are British Born Indians, but we were always over looked or sometimes ignored...this was extremely up setting, therefore we decided not to eat at the Hotel at all, and spent most of the day out and about. I...

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2Thank Tina P
HiltonPhuketArcadia, General Manager at Hilton Phuket Arcadia Resort & Spa, responded to this review

Dear Tina P, Thank you very much for taking the time to write your detailed about the experience you had while recently staying at the Hilton Phuket Arcadia Resort & Spa. While I was happy to note that you generally had a positive impression of ‘Phuket’, and that you found amazing Phuket…great weather, great public. Please accept my sincere apologies...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Spa
  • Beachfront
  • Bar/Lounge
  • Free Internet
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Tennis Court
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Free Parking
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The resort is located on the island’s west coast and offers a range of fun and relaxation options for parents and children alike. The resort sprawls over 75-acres landscaped gardens, right on the golden sands of Karon Beach. The resort is conveniently located to four world-class golf courses, elephant riding, scuba diving, ancient golden temples and an abundance of shopping areas. It is the place that you’d rather be with your family for next holiday. ... more   less 

Additional Information about Hilton Phuket Arcadia Resort & Spa

Address: 333 Patak Road, Karon, Phuket 83100, Thailand
Region: Thailand > Phuket > Karon
Price Range: ₹ 5,367 - ₹ 14,138 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hilton Phuket Arcadia Resort & Spa 5*
Number of rooms: 665
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Hilton EMEA, Despegar.com, Booking.com, Agoda, Expedia and Hotels.com so you can book your Hilton Phuket Arcadia Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Phuket Arcadia Resort And Spa
Hilton Phuket Arcadia Hotel Karon
Phuket Hilton
Hilton Phuket Arcadia Resort & Spa Karon
Hotel Style:
#7 Business Hotel in Karon
#14 Top resorts Hotel in Karon
#16 On the Beach Hotel in Karon
#18 Family Hotel in Karon
#21 Spa Hotel in Karon
#25 Romantic Hotel in Karon
#29 Luxury Hotel in Karon
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Phuket Arcadia Resort & Spa staff and other travellers.
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Questions? Get answers from Hilton Phuket Arcadia Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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