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BEST WESTERN Phuket Ocean Resort

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#41 of 130 Hotels in Karon
Certificate of Excellence
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1 room 2 adults 0 children
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BEST WESTERN Phuket Ocean Resort
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676 Reviews from our TripAdvisor Community

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Showing 432: English reviews
Manchester, United Kingdom
Reviewed 1 week ago via mobile

It is what it is. Close to everything you would want and yet that little distance away so you can get a good nights sleep. Some may say a little basic but remember you did not book the the ritz and you get what you pay for. My only criticism would not be with the hotel but the local area...

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Helpful?
Thank watcher52
Hotel_Spokesperson, Guest Relations Manager at BEST WESTERN Phuket Ocean Resort, responded to this review

Dear watcher52, Thank you for your review and for choosing our hotel. We are happy that you enjoyed your stay and we hope to welcome you back to our Resort in the near future! Until then we wishing you all the best, Kind regards, Manuela Fornasier Guest Relations Manager

Melbourne, Australia
Reviewed 1 week ago via mobile

Very disappointing after reading many excellent reviews of this hotel and the area of Karon. This hotel is very basic. It's got 4 levels so unless you are on the 1st level you have to climb quite a lot of steep stairs all the time. The rooms are big and fairly comfortable, however there are holes in the door seals...

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Helpful?
Thank reg2585
Hotel_Spokesperson, Guest Relations Manager at BEST WESTERN Phuket Ocean Resort, responded to this review

Dear reg2585, Thank you very much for your review and for staying at Best Western Phuket Ocean Resort. We are truly sorry to read the stay was not up to the standard you've come to expect from us. We appreciate your valuable feedback as it helps us identify the areas we can improve the guest experience. We have addressed your...

Reviewed 1 week ago

Hotel is very comfortable, beach is not far away, food was great. Our room was on the 4th floor an we had a brilliant view onto the sea. The only bad thing was: The hotel is full with russian tourists!!! Karon especially is overrun with russians! We saw that a russian guy blocked 8 sunbeds at the pool with his...

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Helpful?
Thank Cenk S
Hotel_Spokesperson, Guest Relations Manager at BEST WESTERN Phuket Ocean Resort, responded to this review

Dear Cenk S., Thank you very much for your feedback and we are happy to read you found the stay nice and cozy! We would like to thank you for your overall compliments and we have noted your comment. Once again thank you for staying with us and we do hope to welcome you back here in near future! Until...

White River, South Africa
Reviewed 2 weeks ago

Stayed in a standard room for 3 nights overlooking the pool. Perfect location, within walking distance to town and beach with a short drive to Patong. Karon town has several restaurant choices as well as a lovely market. Rooms were simple but very clean and spacious and had wi-fi access. Staff are welcoming and accommodating with requests. Pool and surroundings...

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Helpful?
Thank Venessa M
Hotel_Spokesperson, Guest Relations Manager at BEST WESTERN Phuket Ocean Resort, responded to this review

Dear Vanessa M., Thank you very much for your lovely review and for staying with us! We are happy that we could make your short stay a memorable one and we would like to thank you very much for your kind words! Once again thank you very much and we hope that we will be able to welcome you back...

Coimbatore, India
Reviewed 4 weeks ago

The towels,linen and curtains were DIRTY... the A.C was very noisy and we could hear a lot of commotion throughout the night, the pool toilets were dirty and stinky and we had to cross that every time we had to go to the room and the restaurant...food was super bad, the worst of all was the room air quality... heavy...

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Helpful?
1Thank sunithabala2016
Hotel_Spokesperson, Guest Relations Manager at BEST WESTERN Phuket Ocean Resort, responded to this review

Dear sunithabala2016, Thank you very much for your review about your short stay in Best Western Phuket Ocean Resort! We are truly sorry for the inconvenience occurred and we apologize deeply for it! As per our information upon receiving your notification, the housekeeping has changed items mentioned immediately. Regarding the public toilet & pools, our public toilets are deep cleaned...

Mangalore, India
Reviewed 4 weeks ago

excellent affordable place to stay vey close to the best beach in phuket. The beach is 5mts away and a doctor close by- needed one for my son who feel sick. Helpful staff and good food. remember this is not a luxury resort

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Helpful?
1Thank gunnubab
Hotel_Spokesperson, Guest Relations Manager at BEST WESTERN Phuket Ocean Resort, responded to this review

Dear gunnubab, Thank you very much for your kind review about your recent stay in Best Western Phuket Ocean Resort! Very first, we are wishing your son a speedy recovery! Thank you very much for the praise towards our employees and restaurant! It was a pleasure to host you and to share your comments with our teams! We are looking...

Reviewed 4 weeks ago via mobile

Saturday night , from 5 am screaming banging shouting from next door until 7.30 screams down the corridor Not sure if I should have called the police! Complained in the morning , seems regular from Chinese/ Korean visitor, From the duty manager Duty manager told me they are leaving today and she promised to vet the next occupants ??!! Offered...

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Helpful?
1Thank John K
Hotel_Spokesperson, Guest Relations Manager at BEST WESTERN Phuket Ocean Resort, responded to this review

Dear Mr. John K., Thank you very much for your feedback which is highly appreciated! We have shared your comment with our management already and rest assured that we will look further into this matter! We deeply apologizing the inconvenience and disturbing matter referring to behavior of other in-house guests during night/early morning time! This behaviour is not tolerated and...

Cape Town
Reviewed 10 December 2016 via mobile

Some mixed reviews here, but this place has exactly matched my expectations. Fairly basic rooms, but a good view, 3 nice swimming pools and an air-conditioned games room. Great access to the beach - a 5 minute walk. Well done to the cleaning staff, the place is kept really clean.

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Helpful?
1Thank Mike W
Hotel_Spokesperson, Guest Relations Manager at BEST WESTERN Phuket Ocean Resort, responded to this review

Dear Mike W., Thank you very much for staying with us and thank you for the review about your recent stay in Best Western Phuket Ocean Resort! We are glad that your stay was to your expectations and we wish to thank you for your praise about our cleaning staff. It was a pleasure to share it with them! Thank...

Calgary, Canada
Reviewed 29 November 2016 via mobile

We recently spent a week at this resort and were pleased with our choice. It's a busy hotel catering to groups in a nice location in Karon. Other reviewers have covered the the best qualities so we will add that room 1612 was close to the lower pools with a lovely shared balcony and an awesome view - the kind...

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Helpful?
1Thank hereandthere
Hotel_Spokesperson, Guest Relations Manager at BEST WESTERN Phuket Ocean Resort, responded to this review

Dear hereandthere, Thank you very much for your wonderful and inspiring review! How wonderful you wrote to get wake up with the morning bird songs in the beautiful surrounding! Thank you so much for these lovely words! It was a pleasure to share your comment with our teams and front reception desk! We would like to thank you once again...

Reviewed 24 November 2016 via mobile

We stayed here for 4 days ,firstly the location of the hotel is superb its just in front of karon beach means you just have to cross the road and you are on the beach,its a budget hotel but the cleanliness and facilities are the best,the staff is very friendly and the breakfast is amazing.It has three swimming pools with...

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Helpful?
Thank Apoorvaindi
Hotel_Spokesperson, Guest Relations Manager at BEST WESTERN Phuket Ocean Resort, responded to this review

Dear Apoorvaindi, Thank you very much for staying with us and thank you very much for your kind review! We are very glad to read that you enjoyed your stay with us and we wish to thank you for your nice commendation toward our employees, service and resort facilities! It was a pleasure to read that you will visit us...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Bar/Lounge
  • Pool
  • Free Parking
  • Restaurant
  • Spa
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
  • Pool
  • Restaurant
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Concierge
  • Airport Transportation
  • Laundry Service
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Best Western Phuket Ocean Resort is one of the best-valued vacation resorts in Phuket. The resort is situated at Karon beach on the hillside among the coconut groves overlooking Karon beach and Karon lagoon. We offer luxurious accommodations amid a lavish setting. You will truly enjoy seeing the sunset beyond Karon lagoon and walking along the beautiful fine sand beach of Karon beach. Resign yourself to the comfort of an exclusively appointed hillside resort. ... more   less 

Additional Information about BEST WESTERN Phuket Ocean Resort

Address: 562 Patak Road | Karon Beach, Karon, Phuket 83100, Thailand
Region: Thailand > Phuket > Karon
Price Range: ₹ 2,655 - ₹ 8,850 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN Phuket Ocean Resort 3*
Number of rooms: 180
Reservation Options:
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Also Known As:
Best Western Phuket Ocean Hotel Karon
Best Western Karon
Karon Best Western
Phuket Best Western
BEST WESTERN Phuket Ocean Resort Karon
Hotel Style:
#24 Spa Hotel in Karon
#38 Family Hotel in Karon
#43 Romantic Hotel in Karon
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Phuket Ocean Resort staff and other travellers.
31 questions
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Questions? Get answers from BEST WESTERN Phuket Ocean Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“3202 / Good view on to the ocean”
  • Sehr schöner Ausblick
  • Sehr schöner Ausblick
 of 5 bubbles 38cenks, 9 Jan 2017 | Read review
“Request a room close to the pool. There are several levels and be quiet a climb if you are not used to it.”
 of 5 bubbles 169venessam, 1 Jan 2017 | Read review
“twin rooms , book early”
 of 5 bubbles gunnubab, 20 Dec 2016 | Read review
“Lower rooms, close to everything, higher rooms have more stairs, and the views could be hidden by heaps of palm trees”
  • Comfortable sized room
 of 5 bubbles NeilJ47, 9 Nov 2016 | Read review
“Maybe ask for a room that you don't have to climb too many steps”
 of 5 bubbles SmartGregory, 24 Oct 2016 | Read review
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