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Centara Grand Beach Resort Phuket

Expedia.comUS$ 121*
View Deal
#15 of 132 Hotels in Karon
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$ 148*
US$ 121*
US$ 148*
US$ 121*
US$ 148*
US$ 121*
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Centara Grand Beach Resort Phuket
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2,548 Reviews from our TripAdvisor Community

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There are newer reviews for Centara Grand Beach Resort Phuket
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Showing 2,115: English reviews
Adelaide, Australia
Reviewed 26 October 2015

Recently returned from here, stayed 5th Oct to 14th October for our first visit. Very hard to fault. Room #236 perfect view. Anyway for a family holiday 2 adults, 2 kids 8 & 11 this is the place to stay. Pool, slides, rock jumping and life guards were all fantastic, beach was good, a little bit of rubbish here and...

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Helpful?
3Thank Kevin H
CPBR-QualityManager, Manager at Centara Grand Beach Resort Phuket, responded to this review

Dear Kevin H, Greetings from Centara Grand Beach Resort Phuket. Thank you for choosing our resort as your holiday destination and for taking the time to share a review here on TripAdvisor. We are delighted that breakfast was excellent, that you enjoyed the pool facilities and that our staff looked well after you. Hopefully we can welcome you back again...

Shiraz, Iran
Reviewed 25 October 2015 via mobile

The hotel is located at one of the best beaches in phaauket, karon beach with a nice pleasant view of jungles and the sea. As for the hotel rooms, they are carefully designed and furnished. Some rooms have swimming pools, and you must pay alittle more. Our room had no pool, but the room was good enough. Hotel had three...

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Helpful?
3Thank mehdi d
CPBR-QualityManager, Manager at Centara Grand Beach Resort Phuket, responded to this review

Dear mehdi d, Thank you for sharing a review of your stay here on TripAdvisor. We are delighted that you enjoyed the pool facilities and that housekeeping was good. I note your feedback on the breakfast and will pass it on to our food and beverage team for their follow up to further improve the experience. Hopefully we can welcome...

Sydney, Australia
Reviewed 25 October 2015 via mobile

Couldn't fault the service, rooms and pools. Clean, comfortable. Good air conditioning. Kids were always having fun. Beach less than 20 m away. We had a beach view room with plunge pool. Prices in the hotel are what you would expect. Of course outside the hotel significantly cheaper. Staff were very helpful. There is also an adults pool so you...

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Helpful?
2Thank SteveDWS
CPBR-QualityManager, Manager at Centara Grand Beach Resort Phuket, responded to this review

Dear SteveDWS, Greetings from Centara Grand Beach Resort Phuket. Thank you for sharing a review. I am pleased to hear that your stay at our resort was enjoyable and that our staff took good care of you and your family. We look forward to welcoming you back when you are next in Phuket. Safe travels, Martin

Canberra, Australia
Reviewed 23 October 2015 via mobile

We have just returned from 2 weeks at this resort with our 2 children. We loved our stay and would definitely return here when in Phuket again. It is in a beautiful location at the end of karon beach surrounded by lush tropical vegetation and the tropical gardens around the resort and the buildings look beautiful. The pools, slides and...

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Helpful?
3Thank MumMauro
CPBR-QualityManager, Manager at Centara Grand Beach Resort Phuket, responded to this review

Dear MumMauro, Thank you for sharing your holiday experience here on TripAdvisor. We are delighted that you loved your stay. Your kind comments about Penny, Oh, Mathieu and Tamara are very much appreciated. We will be looking forward to welcoming you back when your are next in Phuket. Kind regards, Martin

Nairobi, Kenya
Reviewed 22 October 2015 via mobile

My family had a four day stay in the Premium Deluxe Ocean View rooms (so many superlatives!). The view from our room was less than premium and far from deluxe. We actually looked out over the flat rooftop of the events center with a pretty bit of blue water (no beach) in the distance. Felt a bit disappointed. If you...

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Helpful?
4Thank DaveMom
CPBR-QualityManager, Manager at Centara Grand Beach Resort Phuket, responded to this review

Dear DaveMom, Thank you for providing feedback on your stay. I am glad you had a nice time and found our hotel suitable for you and your family. Hopefully we will be able to welcome you back in the future. Kind regards, Martin

Goodyear, Arizona, United States
Reviewed 21 October 2015 via mobile

We've just returned from an 8 night stay at this resort. I will be detailed and some parts may sound like a lot of complaining, but I had high expectations for this place. THE ROOM: We booked a deluxe pool suite because we were traveling with small children and wanted the option of our own private pool. We checked in...

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Helpful?
Thank Jessica M
CPBR-QualityManager, Manager at Centara Grand Beach Resort Phuket, responded to this review

Dear Jessica M, Thank you for providing feedback on your stay. It is good to know that our front desk staff managed to move you to a room that suited your needs. However, it is sad to note that overall we did not manage to meet your expectations and we will work to further improve the experience at our hotel....

Reviewed 16 October 2015 via mobile

When we arrived and were shown to our room, the information provided by staff was limited and they seemed very uninterested dealing with us. The rooms are large and reasonable, but showing signs of wear and tear. Loose tiles in the toilet area, a towel rail falling off, a shower head bracket that falls off the wall, room lights that...

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Helpful?
4Thank Lee S
CPBR-QualityManager, Manager at Centara Grand Beach Resort Phuket, responded to this review

Dear Lee S, Thank you for your opinion about our hotel. It is sad to note that your time with us was not a positive experience. I am sorry to hear that the staff at breakfast did not meet your expectations, although I would also like to mention that several staff in this particular restaurant are often commended for their...

Reviewed 16 October 2015 via mobile

It's ditto what is shown on the site.Booked the place on our own and loved it.The beach was good quite clean and right there.View from the room so beautiful.Good gym and other activities for all age group. The family pool facing ocean ,amazing site. Breakfast 8/10 ....good. Pool bar too good.Restraunts fairly priced. Patong not far,so after spending most of...

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Helpful?
4Thank Gitanjali Mehra m
CPBR-QualityManager, Manager at Centara Grand Beach Resort Phuket, responded to this review

Dear Adam6750, Thank you for staying at Centara Grand Beach Resort Phuket and for taking the time to share a review here on TripAdvisor. It is a great pleasure to note your kind comments about your time with us and I will be sure to share your experience with the team. Hopefully we can welcome you back soon. Kind regards,...

Reviewed 13 October 2015 via mobile

We specifically requested a non smoking room but was given a room that stank of cigarettes. I rang reception and was told we will send someone to spray the room. It took a lot of time & persistent requests before the staff allocated us to another room which did not smell of cigarettes. After 2 nights staying in our new...

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Helpful?
6Thank Isamubb
GMCPBR, General Manager at Centara Grand Beach Resort Phuket, responded to this review

Dear Isamubb, Thank you for your feedback and I am sorry to read of your dis-satisfaction. It is disappointing that you found our 5 year resort old in need of a revamp and our managers have a terrible attitude. The two managers you mention usually recieve wonderful feedback. Speaking to them, I understand they introduced three rooms to you and...

Wellington, New Zealand
Reviewed 13 October 2015

I spent 7 days at the Centara Grand in Karon and absolutely loved it. Checkin was seamless and I was escorted to my room (which is required as its a very large resort) after checkin. I had a few problems with my wifi when arriving at my room, for some reason it would not work - both using 2 iPhones...

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Helpful?
2Thank Adam6750
CPBR-QualityManager, Manager at Centara Grand Beach Resort Phuket, responded to this review

Dear Adam6750, Greetings from Centara Grand Beach Resort Phuket. Many thanks for providing thorough feedback on your stay. We are delighted that your time at our resort was enjoyable and hope we can welcome you back again in the future. Kind regards, Martin

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Beachfront
  • Restaurant
  • Spa
  • Bar/Lounge
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Public Wifi
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Drawing its design theme from the classic Sino-Portuguese architecture that characterises Phuket Town, Centara Grand Beach Resort Phuket is set directly on the sands at Karon Beach, backed by a green hill, and grouped around its own water park. The resort offers a memorable holiday experience for everyone: couples and families will love the exhilarating leisure activities, the water sports, and of course the water park, and corporate and incentive groups have fine meeting facilities. The accommodation offers a comforting and relaxing ambience for all, and for guests preferring seclusion, the villas provide exclusivity along with great views, and come with the Club category benefits. The award-winning spa, SPA Cenvaree, is a luxurious treat that everyone will enjoy, and has suites for singles and couples. The drive to and from Phuket International Airport is easy and convenient, and takes less than one hour by road. ... more   less 

Additional Information about Centara Grand Beach Resort Phuket

Address: 683 Patak Road, Karon Beach | Muang, Phuket, Karon, Phuket 83100, Thailand
Region: Thailand > Phuket > Karon
Price Range: ₹ 3,823 - ₹ 20,478 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Centara Grand Beach Resort Phuket 5*
Number of rooms: 262
Reservation Options:
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Also Known As:
Centara Grand Beach Resort Phuket Hotel Karon
Centara Grand Beach Resort Phuket Karon
Hotel Style:
#4 Business Hotel in Karon
#7 On the Beach Hotel in Karon
#8 Spa Hotel in Karon
#14 Luxury Hotel in Karon
#22 Family Hotel in Karon
#29 Romantic Hotel in Karon
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Questions & Answers

Here's what travellers have asked, with answers from Centara Grand Beach Resort Phuket staff and other travellers.
223 questions
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Questions? Get answers from Centara Grand Beach Resort Phuket staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Top floors have good views. Ground-floor rooms have a semi private pools. Building 9 is the only one with full beach front.”
warrenegger, 22 May 2017 | Read review
“Stipulate your room/location preference. We had requested sea facing and near the reception”
MartineI_13, 17 May 2017 | Read review
“Book the third and fourth block specially if you are with kids”
Alsammak, 17 May 2017 | Read review
“Corner rooms are more visible/less private from walkways. Ground floor rooms have big shades for privacy.”
notymrealname, 14 May 2017 | Read review
“Rooms and lifts are a bit of a rabbit-warren. I would suggest lower levels if possible.”
brianfQ946UD, 9 May 2017 | Read review
5 of 5
Expedia.com
US$ 121* /night
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Prices are for 1 room, 2 adults
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