Vila Galé Collection Palácio dos Arcos

Vila Galé Collection Palácio dos Arcos

Largo Conde das Alcáçovas, 3, Paco de Arcos, Oeiras 2770-031 Portugal
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Room & Suite (232)
Bar at the Vila Galé Collection Palácio dos Arcos
Dining (81)

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About

4.5
#1 of 2 hotels in Paco de Arcos
4.5 of 5 bubbles
Location
4.8 of 5 bubbles
Cleanliness
4.7 of 5 bubbles
Service
4.4 of 5 bubbles
Value
This hotel located in the historical town of Paco de Arcos right by the Tagus River on Lisbon Coast. The nearest link to the transportation network is only a 2 minutes away and you can get to Lisbon Historical Centre in only 15 minutes or to Cascais in about the same time. The nearest beach is only 1km away. The nearest airport is 25 km away. This hotel marks the Vila Gale Group's debut with a unit in Portugal. With a poetic inspiration and decoration and a privileged location by the Tagus River on the Lisbon Coast, it has 76 bedrooms that are fully integrated in the surrounding environment. The hotel offers 24 hour reception, wheelchair access, hotel safe, and luggage room, free Wi-Fi Internet connection in public areas, a library, the restaurant Inevitavel, Satsanga Spa, an outdoor pool and a surrounding garden. This unit turned out to be renewed and boosting landmark for the historical centre of the town of Paco de Arcos. The luxurious rooms are well equipped with air conditioning, electronic safety door look, direct telephone, safe, LCD TV with Cable and Pay TV, Wi-Fi Connection (for and additional cost), Minibar and 24 hour room service, private bathroom with telephone and hair dryer. Vila Gale Collection Palacio dos Arcos has 1 restaurant and 2 bars available for its customers, open not only to hotel guests, but also to the general public all year long. The Satsanga label is present at the hotel and is composed of a set of facilities that provide well-being to all its customers. Here, you will find a heated indoor pool, sauna, Turkish bath, Vichy shower, gym and rooms for massages and treatments (all for an additional cost). Guests may choose their breakfast, lunch or dinner meals from a wide buffets. At lunch and dinner guests may also select dishes from the set menu, or take the a la carte option. In addition, the hotel caters for guests with special dietary requirements or take away meals.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Business Centre with Internet Access
Conference facilities
Spa
Parking
Wifi
Hot bath
Pool / beach towels
Indoor pool
Outdoor pool
Heated pool
Fitness / spa changing rooms
Sauna
Bar / lounge
Restaurant
Breakfast buffet
Breakfast in the room
Poolside bar
Banquet room
Meeting rooms
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Neck massage
24-hour security
Baggage storage
Chapel / shrine
Concierge
Non-smoking hotel
Sun loungers / beach chairs
Sun umbrellas
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Room features
Soundproof rooms
Air conditioning
Housekeeping
Private balcony
Room service
Safe
Minibar
Flatscreen TV
Laptop safe
Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
5.0 of 5 stars
HOTEL STYLE
Classic
Languages Spoken
English, Spanish, Portuguese

Location

Largo Conde das Alcáçovas, 3, Paco de Arcos, Oeiras 2770-031 Portugal
Name/address in local language
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 66 out of 100
66
Lisboa Airport
16.2 km
See all flights
491Reviews15Q+A46Room tips
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Detailed Reviews
Sandy S wrote a review Jul 2022
Albuquerque, New Mexico1,012 contribution494 helpful votes
5.0 of 5 bubbles
The hotel lobby, restaurant, bar and other public spaces occupied a 15th Century mansion. The lovely chapel featured different kinds of marble and was sunny yellow stucco with white trim. The tempting-looking outdoor pool wasn’t open yet. Nearby were a playground and, inside, a spa with an indoor soaking pool and a weight room, reservations required.
Situated in a modern addition, the guest rooms were poet-themed, with verses and caricatures painted on the walls. I had the Pablo Neruda Room. Right across the road from the hotel was the malécon beyond which stretched a nice tan sand beach popular for surfing. The lavish breakfast buffet included those typical Portuguese custard tarts – yum!
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Date of stay: March 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Vila Galé Hotéis, Proprietário at Vila Galé Collection Palácio dos Arcos
Responded 30 Jul 2022
Dear Mrs. Sandy, We appreciate your kind review about our hotel. We hope to see you again soon. Best regards, José Louzã Henriques Hotel Manager
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Gary F wrote a review Aug 2023
Croydon, United Kingdom396 contributions215 helpful votes
5.0 of 5 bubbles
I always pick this hotel when I travel to Lisbon for work. It’s about a 5 taxi drive to the office and close enough to Lisbon by taxi or train if you want to be in the City centre.

The location of the hotel is lovely, on the ocean front and in a small village with nice restaurants and shops but nice and quiet.

Vila Galé have managed to find a perfect balance of sophistication and luxury without being pompous. The staff are really lovely and so helpful.

This hotel has a lovely pool and serves nice cocktails and drinks while relaxing in the sun.

The rooms are a good size and have everything you need.

The hotel has a lovely selection for breakfast including fruit, yogurt and hot food and juices.

My only minor criticism of the hotel is that whoever designed the rooms didn’t think that you need to put some mirrors by the power sockets. It made it a nightmare to dry your hair.

If you want a lovely hotel near Lisbon but in a quieter more relaxing location then give this hotel a try, you won’t regret it.
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Date of stay: July 2023Trip type: Travelled as a couple
Room Tip: Ask for a room overlooking the pool.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Vila Galé Hotéis, Proprietário at Vila Galé Collection Palácio dos Arcos
Responded 10 Jan 2024
Dear Guest, Thank you for visiting the Vila Galé Collection Palácio dos Arcos, and for taking the time to share your opinions and views about the hotel. We were all very happy to learn that the hotels services and facilities met your expectations once again, and that you enjoyed the hotel’s atmosphere and staff courtesy the most. Your kind comments were shared with all the staff members, who were extremely happy to know of your satisfaction. It´s through guest feedback such as yours, that we are able to confirm our strong points, as well as identify any area that may require improvement. Therefore your participation has been extremely important and gratifying to us. We sincerely hope you welcome you “home”again, in a near future. Best Regards Alexandre Castro Manager
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AppMyHome wrote a review Nov 2021
El Dorado Hills, California484 contributions138 helpful votes
5.0 of 5 bubbles
This is a beautiful boutique hotel in the small town of Paco de Arcos, about a 20 minute train ride from Lisbon. It's a peaceful respite from busy Lisbon with several nice restaurants within walking distance. You can catch the train a short walk up the hill and they come pretty regularly. It's a great location to explore Belem, Estorial and Cascais since they are all pretty close on the train line.

Our room was large with a nice view of the pool, and the daily breakfast was generous with a pretty view. The service everywhere was wonderful and we felt very safe, which was great as this was our first European trip post COVID.
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Date of stay: October 2021
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Vila Galé Hotéis, Proprietário at Vila Galé Collection Palácio dos Arcos
Responded 11 May 2022
Dear AppMyHome, We appreciate your kind words. We have a privileged location by the sea, near Cascais, Sintra or Lisbon. We hope to see you again soon. Best regards, José Louzã Henriques
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Ana wrote a review Dec 2023
Singapore, Singapore34 contributions23 helpful votes
2.0 of 5 bubbles
Poor upkeep. Nasty ants in room, no refill of bath towels on my second night and front office did not even apologise when I called at close to 9pm to say no clean bath towels were replaced. Level 3 corridors reek of chlorine from the pool water. For a business hotel, this was poor.
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Date of stay: December 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Vila Galé Hotéis, Proprietário at Vila Galé Collection Palácio dos Arcos
Responded 10 Jan 2024
Dear Guest, Thank you for choosing Vila Galé Collection Palácio dos Arcos and I appreciate that you took the time and effort to share your experience with us and sincerely apologize that we did not meet your expectations in certain areas. I am sorry to read what didn’t please you. I have shared your constructive feedback with my team as we continue to strive to not only meet but exceed our guests’ expectations. When your travels bring you back to Lisbon, I look forward to welcoming you back to stay with us again, to introduce you to our high standards of service and to make your next stay more enjoyable and memorable. Best Regards Alexandre Castro Manager
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pcfialho wrote a review Oct 2021
Lisbon, Portugal927 contributions174 helpful votes
+1
5.0 of 5 bubbles
I stayed at this Hotel during a very hot weekend (although windy) in July, and spent hours by the outdoor Pool, that was simply perfect. Had a very nice bedroom by the pool, on the ground floor. The palace is beautiful, and very close by you will find great restaurants. The gardens are worth a visit, and you can stroll by the many beaches that surround the Hotel. We also visited the Sunday flea market nearby. Cannot fault anything regarding the Hotel and services provided. Breakfast was surprisingly good, and you can have it outside on one of their exterior terraces. I asked for a late check-out, that was granted, so we enjoyed a couple of hours by the pool on our departure day, which was a very nice gesture.
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Date of stay: July 2021
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Vila Galé Hotéis, Proprietário at Vila Galé Collection Palácio dos Arcos
Responded 11 May 2022
Dear Mr. pcfialho, We appreciate your kind words about our hotel. Our team works hard daily to satisfy all of our clients needs. We hope to see you again soon. Best regards, José Louzã Henriques Hotel Manager
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Mateja B wrote a review Nov 2022
168 contributions46 helpful votes
+1
4.0 of 5 bubbles
The hotel is made out of two parts, one is historical part with the real inside chapel, the other part are big, spacious rooms, with huge balconies. I was in the room 231, which meant I had Direct access to the outside Pool from my room.....magnificent.
Also massage in the inside SPA area was great.
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Date of stay: November 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Vila Galé Hotéis, Proprietário at Vila Galé Collection Palácio dos Arcos
Responded 7 Feb 2023
Dear Mr. Matejab, Thank your for your wonderful review about our hotel. We are glad that you enjoyed our rooms and spa. We hope to see you again soon. Best regards, José Louzã Henriques Hotel Manager
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Christian P wrote a review May 2024
Lisbon District, Portugal14 contributions
+1
5.0 of 5 bubbles
A perfect stay for a couple or for a family with cozy quality and luxury service . Special mention for the special dishes and chef and spa services . Not to forget the beautiful theme of poetry with poems along each place and walls. There is an ancient little capella and an antique part of the hotel connected to the modern side with rooms spa and sauna Turkish bath and indoor swimming pool
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Date of stay: May 2024
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
linskitours wrote a review Oct 2023
Harpenden, United Kingdom571 contributions438 helpful votes
5.0 of 5 bubbles
Great room, great pool, very good underground parking. Easy train ride to Lisbon. Easy drive to Sintra. Yes there is road noise but not in rooms which have very quiet air con. Really helpful staff. Breakfast was good. We would strongly recommend it. A great place to return to after sightseeing. Nearby garden is a great walk and the local area is very chic…. Affluent suburb of Lisbon. Finally good views out to sea.
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Date of stay: September 2023Trip type: Travelled as a couple
Room Tip: Excellent underground parking in the price. Very good range of local eateries.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Vila Galé Hotéis, Proprietário at Vila Galé Collection Palácio dos Arcos
Responded 10 Jan 2024
Dear Guest, Thank you for sharing your excellent experience with fellow travellers, we offer you our gratitude and I hope you have managed to bring home special memories of your stay with us.. We are extremely delighted to hear that your stay with us was beyond expectations, from the dedicated staff, to the stunning location that we have the pleasure to have. We certainly cannot wait to welcome you back soon. Best Regards Alexandre Castro Manager
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maria manuela G wrote a review Sept 2023
Oeiras, Portugal66 contributions67 helpful votes
1.0 of 5 bubbles
Worse! The noise from the parties late into the night was the worst!
The staff, despite their apparent cordiality, are rude with their words. The decor is pretentious but casual. The best thing is the location, which is not the hotel's merit. Ordinary food. It's not worth what you pay!
To forget!

O pior! O barulho das festas pela noite dentro foi do pior!
O pessoal, apesar da aparente cordialidade, é grosseiro de palavreado. A decoração pretensiosa mas desconchavada. O melhor é a localização, que não é mérito do hotel. A comida vulgar. Não vale o que se paga!
A esquecer!
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Date of stay: July 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Vila Galé Hotéis, Proprietário at Vila Galé Collection Palácio dos Arcos
Responded 10 Jan 2024
Estimada Sra. Manuela, Agradecemos os seus comentários, lamentamos não ter correspondido ás suas expectativas e as nossas desculpas por esse facto. Apesar de reconhecer algumas das nossas falhas, todos os dias trabalhamos arduamente com o único propósito, satisfação de todos os nossos clientes e hóspedes. No entanto temos muitos clientes habituais que nos dão um feedback bastante positivo sobre os nossos serviços. Vamos internamente encontrar mecanismos de forma a eliminarmos algumas falhas apontadas, mas posso assegurar-lhe que o Grupo Vila Galé é uma empresa que respeita os clientes e visa o seu bem-estar. Esperamos futuramente ter a oportunidade de recebê-la uma vez mais na nossa Unidade, para lhe dar a conhecer os nossos elevados padrões de serviço e desfazer uma ideia menos positiva sobre os nossos serviços. Gostaria que, caso assim aconteça, que me contacte para tratar pessoalmente da sua reserva. Muito Obrigado, Cumprimentos Alexandre Castro Director de Hotel
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Matt wrote a review Jun 2023
Warlingham, United Kingdom2 contributions
5.0 of 5 bubbles
I travel frequently to this hotel for business however I travelled with my family in June and the experience and service was exemplary. I knew this hotel prides themselves on customer experience but I left very happy. I have to mention Anna, she is incredible… nothing to small and always willing to help. She is an absolute credit to the hotel and demonstrates a true customer experience. Thank you Anna. M
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Date of stay: June 2023Trip type: Travelled on business
Room Tip: Ask for a ground floor room.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Vila Galé Hotéis, Proprietário at Vila Galé Collection Palácio dos Arcos
Responded 18 Feb 2024
Dear Guest, We are grateful for choosing Vila Galé Collection Palácio dos Arcos and we take this opportunity to thank you for taking the time to comment on your experience. It was a pleasure for us to have your presence. We hope to welcome you back to our hotel or one of our 42 units in Portugal, Brazil and Cuba in the future, on the beach, in the countryside or in the city, always close to you. Best Regards Alexandre Castro Hotel Director
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Not the right property for you?
There are more places to choose from in the Paco de Arcos area.
PRICE RANGE
₹21,394 - ₹26,910 (Based on Average Rates for a Standard Room)
LOCATION
PortugalCentral PortugalLisbon DistrictOeirasPaco de Arcos
NUMBER OF ROOMS
76
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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VILA GALÉ COLLECTION PALÁCIO DOS ARCOS (Paco de Arcos) - Hotel Reviews, Photos, Rate Comparison - Tripadvisor

Frequently Asked Questions about Vila Gale Collection Palacio dos Arcos
Which popular attractions are close to Vila Gale Collection Palacio dos Arcos?
Nearby attractions include Jardins da Quinta Real de Caxias (1.3 km), Monumento ao Hoquei em patins (0.4 km), and Forte da Nossa Senhora de Porto Salvo (0.6 km).
What are some of the property amenities at Vila Gale Collection Palacio dos Arcos?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Vila Gale Collection Palacio dos Arcos?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Vila Gale Collection Palacio dos Arcos?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Vila Gale Collection Palacio dos Arcos?
Yes, paid private parking on-site and paid public parking on-site are available to guests.
What are some restaurants close to Vila Gale Collection Palacio dos Arcos?
Conveniently located restaurants include Borges, Casa da Dizima, and Restaurante Ze Varunca.
Are there opportunities to exercise at Vila Gale Collection Palacio dos Arcos?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Is Vila Gale Collection Palacio dos Arcos located near the city centre?
Yes, it is 0.1 km away from the centre of Paco de Arcos.
Are any cleaning services offered at Vila Gale Collection Palacio dos Arcos?
Yes, dry cleaning and laundry service are offered to guests.
Does Vila Gale Collection Palacio dos Arcos offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Vila Gale Collection Palacio dos Arcos?
The staff speaks multiple languages, including English, Spanish, and Portuguese.
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