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Chanalai Flora Resort

11/06/2017 12/06/2017
1 room 2 adults 0 children
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531 Reviews from our TripAdvisor Community

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Showing 293: English reviews
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London, United Kingdom
Reviewed 7 April 2017 via mobile

We stayed for 3 days whilst traveling around southern Thailand. The hotel is in a good location with shops and restaurants all around and 5 minute walk to Kata Beach which is lovely. The room itself had a really good view of the grounds and sea. We had a very big room with a huge bathroom- which needs updating. Our...

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Helpful?
Thank jaziweston
Nana J, Manager at Chanalai Flora Resort, responded to this review

Dear jaziweston, Greetings from Chanalai Hotels and Resorts! Thank you for taking the time to write a review on TripAdvisor. We truly appreciate your candid feedback regarding your stay with us at ‘Chanalai Flora Resort, Kata Beach - Phuket’. Please accept our apology for the inconvenience cause to you during your stay with us with regard to the toilet smelly....

Reviewed 6 April 2017 via mobile

We only stayed here for one night as a final goodbye to Phuket. We enjoyed it here, the hotel itself is lovely. The pool is brilliant and open late. The rooms are very big with a great shower and tv, safe in the wardrobe, air con and a balcony. The staff are very helpful, happy to book you transport to...

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Thank Lydia B
Nana J, Manager at Chanalai Flora Resort, responded to this review

Dear Lydia B, Greetings from Chanalai Hotels and Resorts! On behalf of our entire team, thank you for choosing us to be your recent stay, we are delighted to hear that you had a pleasant stay with us. We hope to see you again next time with the longer period stay, Kindly feel free to email me at hm@chanalaifloraresort.com I...

Darwin, Australia
Reviewed 31 March 2017 via mobile

Stayed here with my partner and 2 kids (2 years old and 6 months old). The location is perfect. Short walk to beach, local bus stop, 7/11s and food places. Wifi was so good all throughout the resort. Pools were nice and areas kept clean. We ate at restaurant once for the BBQ and it was great. We ordered room...

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Thank Jadey_from_Oz
Nana J, Manager at Chanalai Flora Resort, responded to this review

Dear Jadey_from_Oz, Greetings from Chanalai Flora Resort – Kata,Phuket! All our colleagues join me in thanking you for your wonderful feedback about your stay at our resort. We are so delighted to learn that you enjoyed the different facilities and services that we offer at the resort, which created memorable experiences that you have taken back home with you. We...

London
Reviewed 29 March 2017

We booked at the last minute to stay at the Chanalai Hillside and unfortunately there was a problem with the scheduling and the room wasn't available. The manager at the Hillside dealt with this very smoothly and arranged for us to have an upgraded room instead at the Chanalai Flora and a complimentary transfer. We were greeted with a warm...

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Helpful?
Thank claret78
Nana J, Manager at Chanalai Flora Resort, responded to this review

Dear claret78, Greetings from Chanalai Flora Resort – Kata,Phuket! Thank you for your positive review, I am glad to read your comments, especially that the staff and hotel was pleasant. Moreover for your understanding regarding the problem as you facing at our sister hotel Chanalai Hillside. Many thanks for your comments, we do appreciate all feedback and always ensure we...

London, United Kingdom
Reviewed 27 March 2017

This hotel is perfect for those wanting to stay in Phuket but do not want to be in the heart of the crazy Patong district. It is quieter but still lots to do. The hotel itself is very clean and located just a few minutes walk to the beach. Surrounding the hotel it is easy to find, convenience stores, clothes...

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Helpful?
Thank Kirby-Lee4
Nana J, Manager at Chanalai Flora Resort, responded to this review

Dear Kirby-Lee4, Greetings from Chanalai Flora Resort – Kata,Phuket! Thank you for sharing your positive review, I am glad to read your comments, especially that the staff and hotel was pleasant. It is our pleasure to serve a best service to our guest, our team will keep doing for this good job as you mentioned. We really hope that you...

Brisbane, Australia
Reviewed 20 March 2017

We stayed with a group of 5 at the resort early March for about a week. We arrived early and were allowed to leave our bags and hang by the pool area until check in which was appreciated. The rooms were released around 1pm and we all checked in and climbed the 4 level staircase to our room. We did...

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1Thank Brisfoodie15
Nana J, Manager at Chanalai Flora Resort, responded to this review

Dear Brisfoodie15, Greetings from Chanalai Flora Resort – Kata,Phuket! It was pleasure having you stayed at Chanalai Flora Resorts, Kata Beach on behalf of my team. We thank you for sharing your views on Trip advisor which gives us opportunity to improve and increase on service efficiency levels to provide complete guest satisfactions. Please accept our apology for the inconvenience...

Andover, Massachusetts
Reviewed 13 March 2017

The staff at this hotel are absolutely incredible. The breakfast each morning is amazing, two wonderful pools. One is a bit louder with music and the other is quieter. Less than 5 minute walk to Kata Beach. Peaceful at night, less than 2 min walk from the town area with the shops and restaurants, etc. Everything you need is right...

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1Thank wanlessn
Nana J, Manager at Chanalai Flora Resort, responded to this review

Dear wanlessn, Greetings from Chanalai Flora Resort – Kata,Phuket! All our colleagues join me in thanking you for your wonderful feedback about your stay at our resort. We are so delighted to learn that you enjoyed the different facilities and services that we offer at the resort, which created memorable experiences that you have taken back home with you. We...

Zagreb, Croatia
Reviewed 12 March 2017

Lots of bars, restaurants, massages, laundries right "on hotel doorstep". When you walk out of the hotel ground, you just step on the pavement. Beach is 5 min walk. Staff's great, smiling and helpful. WI-FI should be stronger in the room. We chose room on the 5th floor which is strongly recommended as lot of guests situated on the gound...

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Helpful?
Thank andrea n
Nana J, Manager at Chanalai Flora Resort, responded to this review

Dear andrea n, Greetings from Chanalai Flora Resort – Kata,Phuket! On behalf of our entire team, thank you for choosing us to be your recent stay, we are delighted to hear that you had a pleasant stay with us. Thank you very much for your review and for highlighting some of the things that make The Chanalai Flora unique and...

Reviewed 12 March 2017 via mobile

Standard 4 star hotel, could see the sea from my hotel room. Building 3, 5th floor to be precise. Has many swimming pools, with special pool for toddlers. You can view the Big Buddha right from the hotel pool on top of the mountain. Friendly staff and Courteous employees. Food was not that great, but no complain from my side...

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2Thank Baquar I
Nana J, Manager at Chanalai Flora Resort, responded to this review

Dear Baquar I, Greetings from Chanalai Flora Resort – Kata,Phuket! It was pleasure having you stayed at Chanalai Flora Resorts, Kata Beach on behalf of my team. We thank you for sharing your views on Trip advisor which gives us opportunity to improve and increase on service efficiency levels to provide complete guest satisfactions. We look forward to welcoming you...

Ljubljana, Slovenia
Reviewed 8 March 2017

Hotel is very well located close to Kata beach, so if you're choosing a hotel for its location and you're happy with the price then definitely choose this one! However, hotel consists of 2 different room types, superior (read standard) and deluxe (better quality and size). We first stayed in superior room, which is a bit dated and small for...

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3Thank SanjinSonc
Nana J, Manager at Chanalai Flora Resort, responded to this review

Dear SanjinSonc, Greetings from Chanalai Hotels and Resorts! Thank you for taking the time to write a review on TripAdvisor. We truly appreciate your candid feedback regarding your stay with us at ‘Chanalai Flora Resort, Kata Beach - Phuket’. We well noted for your all comments and ensure you that we passed your comments during stay to all concern department...

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Beachfront
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Airport Transportation
  • Concierge
  • Multilingual Staff
  • Room Service
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
If you are looking for comfortable accommodation in an impressively beautiful province like Phuket, the Tropical Serene Resort is the perfect choice.Ideally located in the area adjacent to idyllic Kata Beach, the resort is in a distinctive setting in the heart of popular tourist venues and beautiful beaches.From the moment you step into our resort, you will receive a warm and friendly welcome from our hospitable staff. Elegantly designed for a superb vacation with your family members amid the natural beauty, the resort offers a wide array of facilities that will make your stay relaxing as much as possible. During the day you can relax in our two outdoor swimming pools and let the water soothe and refresh you.Whatever your purpose of visit is, the Tropical Serene Resort will definitely be the excellent alternative for your next vacation. ... more   less 

Additional Information about Chanalai Flora Resort

Address: 175 Koktanode Road, Kata Beach, Karon, Phuket 83100, Thailand (Formerly Serene Resort)
Region: Thailand > Phuket > Karon > Kata Beach
Price Range: ₹ 2,521 - ₹ 20,234 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Chanalai Flora Resort 4*
Number of rooms: 144
Reservation Options:
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Also Known As:
Serene Hotel Kata Beach
Serene Resort Kata
Chanalai Flora Resort Phuket/Kata Beach
Hotel Style:
#5 Top resorts Hotel in Kata Beach
#7 On the Beach Hotel in Kata Beach
#13 Family Hotel in Kata Beach
#15 Luxury Hotel in Kata Beach
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Questions & Answers

Here's what travellers have asked, with answers from Chanalai Flora Resort staff and other travellers.
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Questions? Get answers from Chanalai Flora Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Request ground floor if you have fitness issues or unable to climb stairs”
Brisfoodie15, 19 Mar 2017 | Read review
“Choose a deluxe room if you want good quality room!”
SanjinSonc, 7 Mar 2017 | Read review
“At the time we were there, some guests complained of construction noise but our room on block 3 was ok. Pick rooms with pool view.”
  • happy birthday elephants
  • Birthday setup with cake, and wine
  • big buddha is visible from the pool, dining area and some rooms
  • room with 2 separate beds
HarleysLair, 5 Mar 2017 | Read review
“If view is important, pick a poolside view. Garden view is a dirt bank right next to window”
deertrail, 1 Mar 2017 | Read review
“5th or 6th floor best for views”
221tawnyac, 26 Feb 2017 | Read review
5 of 5
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*Disclaimer
Prices are for 1 room, 2 adults
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