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Chanalai Flora Resort

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Chanalai Flora Resort
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476 Reviews from our TripAdvisor Community

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Showing 275: English reviews
Hobart, Australia
Reviewed 3 days ago NEW

We Stayed for 7 nights - And would go back as a family. Good points, location was spot on and close to the beach/shops etc - Room we had with ocean outlook was roomy and clean with a nice out door area to sit and enjoy the ocean. The two swimming pools were very clean and maintained. Breakfast was fine...

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Helpful?
Thank Snoop1968
Reviewed 1 week ago

Absolutely mesmerizing experience, staff were so good and helpful. I am purely vegetarian and as soon as one of the manager came to knew she went out of her way and organized vegetarian dish for me in breakfast which was so delightful and an absolute surprising element.Rooms are fabulous and very well designed.Must stay ...Excellent place ..keep up the good...

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Helpful?
Thank Nisha A
Nana J, Manager at Chanalai Flora Resort, responded to this review

Dear Nisha A, Greetings from Chanalai Flora Resort – Kata,Phuket! Thank you for your positive review, I am glad to read your comments, especially that the staff and hotel was pleasant. We are very grateful to receive such a clear and sincere feedbacks from you. We hope we can serve you for our True Chanalai Experience again. We are always...

Umea, Sweden
Reviewed 1 week ago via mobile

We payed aprox 120 Euro/night and stayed 8 night. The hotel staf was kind but shy and did not speak good english. It felt like an hostel, not an hotel. And the standard of the hotel and the rooms was acceptible, not more than that. The elevator was broken, so we had to carry heavy bags many floors. The internet...

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Helpful?
Thank 684fredrik
Nana J, Manager at Chanalai Flora Resort, responded to this review

Dear 684fredrik, Greetings from Chanalai Hotels and Resorts! Thank you for taking the time to write a review on TripAdvisor. We truly appreciate your candid feedback regarding your stay with us at ‘Chanalai Flora Resort, Kata Beach - Phuket’. Please accept our apology for the other inconveniences cause to you during your stay with us with regard to the elevator....

Singapore, Singapore
Reviewed 1 week ago via mobile

The resort is reasonably nice to look at, with two simple pools and ample sun beds around each. Breakfast selection is large, if unvaried, and the poor staff struggle to cope with the demand at busy periods. The rooms are basic but nice enough, although they do the common Asian hotel trick of pushing two smaller beds together to claim...

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2Thank FKSG
Melbourne, Australia
Reviewed 2 weeks ago

Lovely resort. Jeab - Assistant manager was particularly friendly & helpful. Front desk staff member Nam also very easy to deal. Would highly commend these two staff as I would most of the 'front of house' staff as I would al the front of house staff. There was one older lady (didn't get her name) who ran the morning breakfast...

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1Thank Rebeccaplus2
Nana J, Manager at Chanalai Flora Resort, responded to this review

Dear Rebeccaplus2, Greetings from Chanalai Hotels and Resorts!!! Thank you for your candid feedback regarding your visit to ‘Chanalai Flora Resort, Kata Beach'. I am delighted to hear that you had a memorable stay with us. When you plan to visit us next, please email me at hm@chanalaifloraresort.com and I will be happy to handle the arrangements personally. We look...

Mission Beach, Australia
Reviewed 2 weeks ago via mobile

Well we booked our stay on the internet and requested a sea view room and what did we get , a concrete wall , not happy Jan. My wife went done to sort it out and low and behold they were awesome,they moved us to the best room in the resort 5th floor and what a view. The pools are...

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1Thank Michael P
Nana J, Manager at Chanalai Flora Resort, responded to this review

Dear Michael P, Greetings from Chanalai Hotels and Resorts!!! Thank you for your candid feedback regarding your visit to ‘Chanalai Flora Resort, Kata Beach'. I am delighted to hear that you had a memorable stay with us. When you plan to visit us next, please email me at hm@chanalaifloraresort.com and I will be happy to handle the arrangements personally. We...

Greenford, United Kingdom
Reviewed 2 weeks ago via mobile

Big clean tidy rooms, tv, separate toilet, shower & bath which was handy. Connecting rooms for the families which we found handy. Pool towels provided & lifts if needed only let down was a view of a wall! Personal opinion maids ready to clean rooms at 8.30am didn't always return if not up & out!

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1Thank Vinno2000
Nana J, Manager at Chanalai Flora Resort, responded to this review

Dear Vinno2000, Greetings from Chanalai Hotels and Resorts!!! Thank you for your candid feedback regarding your visit to ‘Chanalai Flora Resort, Kata Beach'. I am delighted to hear that you had a memorable stay with us. When you plan to visit us next, please email me at hm@chanalaifloraresort.com and I will be happy to handle the arrangements personally. We look...

Reviewed 2 weeks ago via mobile

Bed was uncomfortable. Room was big but very poorly maintained. Bathroom was especially pathetic. Bathtub had bad rust. Room was supposed to be with a pool view but that was a misleading room specification and management was uncooperatI've, pretending not to understand English. Avoid if you can. The worst among the 4 hotels we stayed in Thailand.

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1Thank Sid B
seoul
Reviewed 2 weeks ago

I have stayed for 5nights during newyear holiday. The location is perfect to walk to the beach & whenever kindly & supportable staff & cozy room is well organized. As it was super peak season of the year, it was fully packed with people but the staff were well serviced and kept checking for the service if everything is ok...

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1Thank noisyjessie
Nana J, Manager at Chanalai Flora Resort, responded to this review

Dear Noisyjessie, Greetings from Chanalai Hotels and Resorts!!! Thank you for your candid feedback regarding your visit to ‘Chanalai Flora Resort, Kata Beach'. I am delighted to hear that you had a memorable stay with us. When you plan to visit us next, please email me at hm@chanalaifloraresort.com and I will be happy to handle the arrangements personally. We look...

Reviewed 2 weeks ago via mobile

Positives: location to the beach, pool and price Negatives: beds far far too hard, air conditioning not consistently working, mice in the dining room, staff not accomodating or able to keep track of bills, mouldy bathrooms and service overall not great even when problems were addressed with management :( Unfortunately I would recommend staying somewhere else!

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1Thank Ashleigh P
Nana J, Manager at Chanalai Flora Resort, responded to this review

Dear Ashleigh P., Greetings from Chanalai Hotels and Resorts!!! Thank you very much for sharing your comments about your stay with us. Kindly accept my sincere apologies about the inconvenience caused to you. Your valuable suggestions will help us better our services and improve our standards. I have shared your comments with our team members and we understand your disappointment....

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Breakfast included
  • Beachfront
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Business Centre with Internet Access
  • Concierge
  • Multilingual Staff
  • Breakfast Available
  • Dry Cleaning
  • Laundry Service
  • Babysitting
Official Description (provided by the hotel)
If you are looking for comfortable accommodation in an impressively beautiful province like Phuket, the Tropical Serene Resort is the perfect choice.Ideally located in the area adjacent to idyllic Kata Beach, the resort is in a distinctive setting in the heart of popular tourist venues and beautiful beaches.From the moment you step into our resort, you will receive a warm and friendly welcome from our hospitable staff. Elegantly designed for a superb vacation with your family members amid the natural beauty, the resort offers a wide array of facilities that will make your stay relaxing as much as possible. During the day you can relax in our two outdoor swimming pools and let the water soothe and refresh you.Whatever your purpose of visit is, the Tropical Serene Resort will definitely be the excellent alternative for your next vacation. ... more   less 

Additional Information about Chanalai Flora Resort

Address: 175 Koktanode Road, Kata Beach, Karon, Phuket 83100, Thailand (Formerly Serene Resort)
Region: Thailand > Phuket > Karon > Kata Beach
Price Range: ₹ 2,383 - ₹ 10,960 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Chanalai Flora Resort 4*
Number of rooms: 144
Reservation Options:
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Also Known As:
Serene Hotel Kata Beach
Serene Resort Kata
Chanalai Flora Resort Phuket/Kata Beach
Hotel Style:
#5 Top resorts Hotel in Kata Beach
#6 On the Beach Hotel in Kata Beach
#13 Luxury Hotel in Kata Beach
#13 Family Hotel in Kata Beach
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Questions & Answers

Here's what travellers have asked, with answers from Chanalai Flora Resort staff and other travellers.
12 questions
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Questions? Get answers from Chanalai Flora Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go for larger room with ocean views”
 of 5 bubbles Snoop1968, 16 Jan 2017 | Read review
“choose the room on 3rd floor facing pool.”
 of 5 bubbles , 9 Jan 2017 | Read review
“Make sure you ask for seaview 5th floor stunning.”
 of 5 bubbles denisew857, 19 Dec 2016 | Read review
“Ask for a room which does not have a connecting room as it can be a bit annoying if your neighbours are noisy.”
 of 5 bubbles louisewQ788OV, 15 Dec 2016 | Read review
“Average, but definitely ask room on the first floor or close to elevator.”
 of 5 bubbles 417inget, 1 Dec 2016 | Read review
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