Allita Hotels & Resorts

Allita Hotels & Resorts

The White Orchid Resort & Spa
Traveller (535)
Heritage Deluxe Room
Room & Suite (67)
Allita Hotel & Resorts, Kurseong - Review & Pictures by Review Wala - #reviewwala
Dining (36)
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About

4.5
#4 of 8 hotels in Kurseong
4.5 of 5 bubbles
Location
4.6 of 5 bubbles
Cleanliness
4.7 of 5 bubbles
Service
4.4 of 5 bubbles
Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Located on the foothills of the Himalayas in the land of the White Orchids, Allita Hotels & Resorts is the a Deluxe Resort in Darjeeling region, offering world class service standards. As part of the first phase the hotel is offering 35 rooms in a combination of Deluxe, Executive and Suites. All rooms are designed and appointed in a blend of modern and local influences. Rooms offers breathtaking views of the Himalayan Mountain Range and the lush endless woodlands. Experience indulgence in various activities such as trekking to Eagles Crag, White river rafting at Teesta, Holy visit to the Ambootia Shiv Mandir and the Gidhapahar Mandir, trip to Salamander Lake & Sonada Monastery, Tea Tour at Makaibari & Ambootia two of the oldest tea Gardens producing the Champagne of Teas (Darjeeling Tea) and joy ride in the famous UNESCO World Heritage Toy Train. Facilities include Multi Cuisine All Day Dining Restaurant “ The Tree House”. Specialty Vegetarian Restaurant
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Free breakfast
Game room
Evening entertainment
Indoor play area for children
Children Activities (Kid / Family Friendly)
Parking
Wifi
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Kids club
Airport transportation
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
24-hour security
Baggage storage
Concierge
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Room features
Air conditioning
Room service
Safe
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
4.0 of 5 stars
HOTEL STYLE
Luxury
Trendy
Languages Spoken
Hindi
278Reviews2Q+A43Room tips
Traveller rating
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Detailed Reviews
Jayant Palan wrote a review Oct 2021
1 contribution
5.0 of 5 bubbles
Had been to Allita, Kurseong last week with my wife and kid and were pleasantly surprised at every step from the moment we walked into front desk reception. The reception staff specially Aditi made us feel at home as we completed the check-in process and even went on to show the available rooms for us to pick and choose from. The room interiors were absolutely amazing with a modern touch and have great view both from the bedroom and living area. The rooms were very spacious, neat and tidy to say the least. There were plenty of amenities including play area for kids (which was super useful for us), play areas for adults, provision for bonfire, musical nights, nature walk, game sessions etc. The play area had plenty of options both for kids and adults. The hotel staff Aditi was very friendly even with the kid and spend time to play and teach different games and activities to my kid. Overall experience was fantastic, specially loved the fact that they have kept all rooms and amenities very spacious and clean and tidy, and the modern touch just makes it all the more worth it. Would say the property coupled with the staff hospitality made it an extremely luxurious experience at a reasonable price. The location of the property is just apt..just about 80-90 mins from the Bagdogra airport and the temperature there is just as cold as one would enjoy.
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Date of stay: October 2021
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Room Tip: Don't miss the musical nights
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Debapriya Saha, Marketing at Allita Hotels & Resorts
Responded 5 Oct 2021
Dear Guest, Greetings from Allita Hotels & Resorts, Thank you for choosing to stay with us and for sharing your views about the property. We feel very happy to have met your expectations here at Allita. It is our constant endeavor to provide our guests with the highest level of comfort and to make their stay truly memorable. We are grateful for your recommendation. The entire team joins me in thanking you for the appreciation of the services. We eagerly look forward to hosting you soon. Warm Regards, Team Allita
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Poojabhi2001 wrote a review Nov 2021
Kolkata (Calcutta), India67 contributions15 helpful votes
+1
5.0 of 5 bubbles
This was by far one of the best experiences we have had at any boutique hotel ( not part of any major chain) in India.
Our journey started with a call to their reservation office in Kolkata: I was attended by a wonderful lady Sadhana who took care of every small detail for us. What impressed me the most was her awesome attitude, efficient work, and thoughtful follow up in every step. She helped us book great rooms, suggested us activities, made special arrangements for my sons birthday celebrations, and connected us with the team in Allita.
We travelled in a group as family of 8 during October and had booked 3 rooms. The property is not only gorgeous in its location amidst nature, green foliage, and the chirping of birds everywhere; but it is the people who work here who make it special.
We stayed for 5 nights and never had an average meal - each and every meal was outstanding. Kudos to Chef and his team, the Indian food is outstanding from the aloo parathas at breakfast, sandwiches and fries for lunch, to the dal makhni, butter chicken ,and naan at dinner. Food is such an integral part of a vacation, and good food takes the entire experience a notch above.
Everyone at the property were awesome from - Aditi, Anirban at reception, Gurcharan and his team who took care of the restaurant, to Rupam the General Manager who was always there with his team to assist with a smile.
Thank you team Allita for making our stay so special, we cant wait to come back again.
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Date of stay: October 2021
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesService
Room Tip: Book the deluxe rooms, the suites are also great too. Call their reservations and ask for a MAP...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Allita Hotels Resorts, Revenue Management at Allita Hotels & Resorts
Responded 18 Nov 2021
Dear Guest, Greetings from Allita Hotels & Resorts, Thank you for choosing to stay with us and for sharing your views about the property. We feel very happy to have met your expectations here at Allita. It is our constant endeavor to provide our guests with the highest level of comfort and to make their stay truly memorable. We are grateful for your recommendation. The entire team joins me in thanking you for the appreciation of the services. We eagerly look forward to hosting you soon. Warm Regards, Team Allita
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
geomorphology wrote a review Sept 2021
kolkata3 contributions
5.0 of 5 bubbles
Recently I have been to Allita, Kurseong for a short break after the COVID situation got better. We found the resort to be very neat and clean and very aesthetically decorated with a fantastic view of the Kurseong- Siliguri valley. The staffs starting from the darwan to the person who used to serve us food were very cordial.
The musical evenings every day with four budding singers deserve special mention.
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Date of stay: September 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Debapriya Saha, Marketing at Allita Hotels & Resorts
Responded 30 Sept 2021
Dear Guest, Greetings from Allita Hotels & Resorts, Thank you for choosing to stay with us and for sharing your views about the property. We feel very happy to have met your expectations here at Allita. It is our constant endeavor to provide our guests with the highest level of comfort and to make their stay truly memorable. We are grateful for your recommendation. The entire team joins me in thanking you for the appreciation of the services. We eagerly look forward to hosting you soon. Warm Regards, Team Allita
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Siddhartha K wrote a review Jan 2020
1 contribution2 helpful votes
1.0 of 5 bubbles
the service is very very bad, also a must avoid in new years , they are not capable to Handel more than 50 heads .

further more the toiletries were not provided except 1st day. the next two days we had to literally beg for it and even wait 1 hour to get a towel

food is good but you have to wait at least 1 hour after order both during lunch time and dinner

on new year they charged us 5000 + taxes.
in a big ground 3 small bonfire was set which were not effective and also did not burn after 11 pm.

the live singers got down the stage at 9.30 citing that it was cold and they can't sing.
the DJ was the worst ...infact a layman playing music on YouTube would have been better. the worst part he announced a new year at 11.30 pm

please do check the bills properly even dispute our Map plan food bill was added
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Date of stay: December 2019Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Adventure20805884644, Manager at Allita Hotels & Resorts
Responded 20 Jan 2020
Hi sidkarnany, Thank you for writing to us. We're extremely sorry that your experience at Rosa Allita Hotels & Resorts, Kurseong was not as you had expected. We have noted your feedback and our team is working towards resolving your observations and concerns. We hope you give us the chance to have you over again. We already miss you.
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VinayLohia wrote a review Jun 2022
Kolkata (Calcutta), India43 contributions41 helpful votes
2.0 of 5 bubbles
To start with we booked this property looking at the nice reviews online. But the reality is quite different from what is portrayed in those reviews.
First and foremost the location is quite far from the main town Kurseong. Takes around 20 mins of a steep climb on top of a dangerous hilly road to reach there .
After reaching there the front office was not at all cooperative in getting Done the check in formalities. Took another half an hour to check in and reach the rooms. Now to the room, the executive rooms are very small and the washroom even smaller. Seems like the property is not well planned while building it.
In the name of activities they have a game room having 3-4 games . There is also a kids play room which is not at all maintained and has just toys spread here and there.
The place has only 1 resturant which is used for buffet breakfast and day long dining as well.
The food is really not even average, breads are not fresh ,fruits not fresh, bakery items are stale. In the name of live items they have Dosa and omelette , which takes 15-20 mins to come after you ask for it.
The only good part and the saving grace for this property is the amazing view around the area. A hill lover will surely love the calm and relaxed environment for a short holiday.
The best part is the room charges for around 10k ( we went in summer vacation) . Put the facilities are no more than a 2 * property.
I would definitely not recommend anyone to try this property.

There are better options around.
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Date of stay: June 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Harshita wrote a review Apr 2021
2 contributions
5.0 of 5 bubbles
Allita is a wonderful resort. The resort is very well maintained and the staffs are courteous, hard working and understanding. Apart from that , the activity department team members (Nika, Nehal, Bhanu and Arohi) also made sure that we enjoyed to the utmost. During the evenings , they planned for piano music, and karaoke night, and the other day was a live band performance. They also have a English style Chia bar, where you can spend all your evening sipping on tea along with munching cookies, and enjoying the breezy weather. Overall, it was a lovely stay. Thankyou to each and everyone of you .
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Date of stay: March 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Debapriya Saha, Marketing at Allita Hotels & Resorts
Responded 15 Aug 2021
Dear Guest, Greetings from Allita Hotels & Resorts, Thank you for choosing to stay with us and for sharing your views about the property. We feel very happy to have met your expectations here at Allita. It is our constant endeavor to provide our guests with the highest level of comfort and to make their stay truly memorable. We are grateful for your recommendation. The entire team joins me in thanking you for the appreciation of the services. We eagerly look forward to hosting you soon. Warm Regards, Team Allita
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
priyankakandoi wrote a review Feb 2021
Siliguri, India637 contributions169 helpful votes
+1
4.0 of 5 bubbles
The property is beautiful but the rooms, not as such. They gave us a room upgrade since it was our anniversary, which was a sweet gesture on their part. The rooms are quite small so if you’re fond of large rooms, then you may probably not like it here.

The WiFi connection was so good and strong that it worked everywhere, which was such a wonderful thing keeping in mind the size of the property.

The musical night held in the lobby was a nice touch. There were 2 singers, both were good but the lady was exceptional. She has such a lovely & melodious voice.

Dinner at the restaurant- Tree House was nice. The buffet breakfast was also decent, just that the service was pretty slow. But the lady who served us, Trishala- was so polite & courteous.

Thank you for a great stay!
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Date of stay: February 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Debapriya Saha, Marketing at Allita Hotels & Resorts
Responded 11 Jan 2022
Dear Guest, Greetings from Allita Hotels & Resorts, Thank you for choosing to stay with us and for sharing your views about the property. We feel very happy to have met your expectations here at Allita. It is our constant endeavor to provide our guests with the highest level of comfort and to make their stay truly memorable. We are grateful for your recommendation. The entire team joins me in thanking you for the appreciation of the services. We eagerly look forward to hosting you soon. Warm Regards, Team Allita
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Tannishtha wrote a review Sept 2022
Kolkata (Calcutta), India9 contributions
+1
4.0 of 5 bubbles
Location and the property itself is awesome. Staff are good always helpful. Toilet (Rm No 1110) is small but rooms are big.

Kitchen service is not up to the mark . Cooked food tasted good but not much options to customisation which should have been as per the other facilities. Like bakery items provided are from market not freshly baked and not much in option. One bowl of rice serves three people ( moderate eating). Food is other wise expensive.

The grilled fish platter tasted good.

Strolling around the buildings and enjoying the cloud and trekking is a good time pass.

Wheelchair entry has to be an assisted one - lift is there but tight for wheelchair person .

Tranquility and serenity is at its best.
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Date of stay: September 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Debapriya Saha, Marketing at Allita Hotels & Resorts
Responded 27 Mar 2023
Greetings from Allita Hotels & Resorts, Thank you for choosing to stay with us and for sharing your views about the property. We feel very happy to have met your expectations here at Allita. It is our constant endeavor to provide our guests with the highest level of comfort and to make their stay truly memorable. We are grateful for your recommendation. The entire team joins me in thanking you for the appreciation of the services. We eagerly look forward to hosting you soon. Warm Regards, Team Allita
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Kothari wrote a review Feb 2020
16 contributions
+1
5.0 of 5 bubbles
An excellent hotel at a great height with an exceptionally courteous, polite and efficient staff. Rooms are very good, neat, clean and complete with all requisites for severe winter. Food is excellent and delicious of a variety to suit all tastes.
Fabulous staff in both front office and restaurant. Front office staff were knowledgeable of the area and helpful with bookings. The restaurant staff made good suggestions and were attentive.The views from the room were breathtaking making the walk up from the town all the more worthwhile.
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Date of stay: January 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Adventure20805884644, Manager at Allita Hotels & Resorts
Responded 7 Feb 2020
Hi Kothari! Thanks for showing love to Rosa Allita Hotels & Resorts, Kurseong! We loved having you over. We already miss you!
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Sudipto979 wrote a review Feb 2021
Kolkata (Calcutta), India36 contributions8 helpful votes
5.0 of 5 bubbles
Have been to several resorts and hotels in the country, but what sets Allita apart from the rest is the warmth extended by the people we encountered during our stay. Right from the booking with Sadhna Mam who was very cooperative and prompt with the reservations. Special mention for Bhanu who could engage my son Vihaan in fun activities every day and was always happy to help. My son is still missing him after coming back to Kolkata. Not to forget his skills with the guitar and singing. A true allrounder. The female vocalist Arohi who mesmerized us with the soulful renditions and we will not be surprised if we see her rocking in a singing reality show in future. The manager Palash was also very helpful and gave us some valuable insights and was always ready to help. Trishala the girl in the restaurant, was very prompt with the services and was always there with a smiling face. The staffs are the real assets of this property.
Now the rest points:

1) It is a fantastic property with great views and the best variety of flowers (their greenhouse nursery is a must visit)
2) The rooms are cosy, the washroom is having all modern amenities.
3) Beautifully decorated lobby for fun evenings with musical arrangements.
4) We had lots of fun in the bonfire arranged with karaoke in the outdoor premises.
4) Activities are planned for everyone throughout the day.
5) My kid had a lot of fun in the games room.
6) Very tastefully decorated restaurant called Treehouse and the tea lounge called Chia bar will only add to your pleasurable stay. If I need to need to be extremely critical, one area of improvement can be adding some Bengali cuisine in their menu.
All in all, it was a memorable stay. My son had a gala time. We would definitely come back soon with a group of friends.

P.S. - The Thalaiva stayed here during the shooting of the movie Petta. There is a nice pic of the Thalaiva in one of the villas & is known as Rajnikanth Villa!!
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Date of stay: February 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Debapriya Saha, Marketing at Allita Hotels & Resorts
Responded 11 Jan 2022
Dear Guest, Greetings from Allita Hotels & Resorts, Thank you for choosing to stay with us and for sharing your views about the property. We feel very happy to have met your expectations here at Allita. It is our constant endeavor to provide our guests with the highest level of comfort and to make their stay truly memorable. We are grateful for your recommendation. The entire team joins me in thanking you for the appreciation of the services. We eagerly look forward to hosting you soon. Warm Regards, Team Allita
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
purabi nayak asked a question Jan 2018
Navi Mumbai, India1 contribution3 helpful votes
pls let me know the contact details of booking.
Answer from manishbhutan
Jaigaon, India4 contributions12 helpful votes
03542332211 suraksha
vikash S wrote a tip Apr 2024
8 contributions
1.0 of 5 bubbles
"Not worth your hard earned money "
Read full review
Climber12795275648 wrote a tip Nov 2023
1 contribution
5.0 of 5 bubbles
"Great going 👏 "
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Yogesh Pant wrote a tip Nov 2023
Bengaluru, India7 contributions
5.0 of 5 bubbles
"If you are a family then go for the suite room. We stayed at 1110 and loved it."
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Priyam K wrote a tip Oct 2023
1 contribution
5.0 of 5 bubbles
"They are so helpful no need of any tips "
Read full review
Escape01463839267 wrote a tip Jun 2023
1 contribution
5.0 of 5 bubbles
"Meet with vanu"
Read full review
Not the right property for you?
There are more places to choose from in the Kurseong area.
PRICE RANGE
₹10,797 - ₹11,794 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Kurseong Darjeeling Hotel
LOCATION
IndiaWest BengalDarjeeling DistrictKurseong
NUMBER OF ROOMS
35
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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ALLITA HOTELS & RESORTS (Kurseong) - Hotel Reviews, Photos, Rate Comparison - Tripadvisor

Frequently Asked Questions about Allita Hotels & Resorts
Which popular attractions are close to Allita Hotels & Resorts?
Nearby attractions include Sitong (1.3 km), Castleton Tea Estate (1.5 km), and Chimney Strawberries Garden (iof) (3.7 km).
What are some of the property amenities at Allita Hotels & Resorts?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
What food & drink options are available at Allita Hotels & Resorts?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Allita Hotels & Resorts?
Yes, free parking is available to guests.
What are some restaurants close to Allita Hotels & Resorts?
Conveniently located restaurants include Margaret's Deck Tea Lounge, 33 Dream Cafe, and Timboor On The Trail.
Are there opportunities to exercise at Allita Hotels & Resorts?
Yes, guests have access to a fitness centre during their stay.
Does Allita Hotels & Resorts have airport transportation?
Yes, Allita Hotels & Resorts offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Allita Hotels & Resorts?
Yes, dry cleaning and laundry service are offered to guests.
Does Allita Hotels & Resorts offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Allita Hotels & Resorts?
Many travellers enjoy visiting Rabindra Bhavan (13.8 km).
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