Reflects recent average nightly prices reported by our partners, and may not include estimated taxes or fees. Price at checkout may differ.
Cheaper
Average
Higher
About
4.5
#2 of 27 hotels in Maldonado
Location
Rooms
Value
Cleanliness
Service
Sleep Quality
Exclusivo adultos Design hotel · Deck con pérgolas y camastros sobre la arena Piscina exterior ·Piscina interior calefaccionada · Lobby · SPA - MEDISPÁ - MANSA Beach Club
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Serena is the perfect place to mix the best relax in an exclusive but informal ambiance just on the beach, few miles from the center of Punta del Este. The location is perfect, everything is simple, minimal and chic, with some East Asian echoes, a delicious pool on the beach, white ultra comfortable mattresses spread around, an only adult policy, a stunning restaurant always dominating the beach and serving a very good breakfast and delicious lunch and dinner, always with classic or jazz music as background. What else ? The standard rooms, enough expensive anyway, are not big but comfortable, bright and functional. The service is absolutely excellent. Serena gives serenity and a real sense to stay some days at Punta del Est.
Read more
Date of stay: January 2020
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
A lovely, low-key setting on a wide sandy beach along Rio de la Plata west of downtown. Rooms are bright and cheery, bar fully stocked, full-on breakfast buffet with hot breakfast items prepared to order. Staff couldn’t be nicer. Be prepared for about a $200 taxi to/from the Montevideo international airport. I suspect bus service might be available, but I did not explore that option.
Read more
Date of stay: May 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Serena Ventas, Sales at Serena Hotel Punta Del Este
Responded 17 May 2022
Dear, thank you very much for taking the time to write about your experience at Serena Hotel. We are glad to know that you had an excellent stay. Regarding the means of transportation from Carrasco airport, there is indeed a bus that is comfortable and more accessible than the remise/taxi option. In high season there are also direct flights to Punta del Este airport.
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The restaurant Al Mar was really fantastic! A beautiful setting. The tables are on a deck over the beach. You dine to the sound of the waves. The food was excellent . The servings were large and I suggest sharing. The octopus tentacle was sublime and so were the scallops. The carpaccio and the salmon tartar very good too. Our friends had the lamb cutlets and the filet mignon with pepper sauce and were very happy with them! We did not make it to the pudding! The service was good, although the drinks we had ordered to accompany the sunset took rather a long time to arrive The best meal we have had in Punta del Este
Read more
Date of stay: March 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Serena Ventas, Sales at Serena Hotel Punta Del Este
Responded 7 Mar 2022
Thanks for your comments, we are glad you enjoyed Serena Hotel and the restaurant. We are taking note of your comment regarding the delay of the drinks to improve in that aspect.
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I should be writing a glowing review of this hotel, but unfortunately some very sharp practice by the hotel management spoiled what would have been an enjoyable stay. Firstly the good stuff. The setting is beautiful, right on the beach and yards from a bus stop which enables you to get to the heart of Punta del Este. The staff are very helpful especially the lovely Carolina on the front Desk and the superb Housekeeping team. The Pool is well kept and provides some super-comfortable mattresses for sunbathing. The Restaurant is, however, a different story. The first thing we were told when we arrived at the hotel was to visit their restaurant, as guests receive a 10% discount (which, by the way, is immediately wiped out by a 10% Service Charge which is factored into the bill) and that if you use a credit card, you receive a further 22% discount, as a result of not paying VAT. In all other restaurants in Punta del Este that we visited, the VAT was indeed taken off the bill. But not at Hotel Serena. After complaining at the restaurant itself, we were told to complain to the Front Desk, which we did. They admitted that the VAT had not been subtracted (it was clearly stated on the bill), but said they could do nothing about it. They said the money would be refunded on our credit card bill on our return to the UK. We felt we were being fobbed off. And we were, because when we received our credit card bill at home, the money had not been refunded. We spoke to Santander and they said the tax should have been deducted by the hotel and they, Santander, could do nothing about it. We felt we had been cheated by Hotel Serena and their response to our complaint was wholly unsatisfactory. The meal by the way was OK, but not spectacular, although the price was very high. Our advise would be, if you choose to stay at the Hotel, do NOT eat at their restaurant as you will find much better value in restaurants in Punta del Este, and will stand less chance of being ripped off.
Read more
Date of stay: January 2020
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
These reviews are machine translated from their original language. Show machine translations?
Hotel located on the sand of Punta del Este, with two swimming pools (one heated indoor and one cold outdoor) but we couldn't use the outdoor one even going in the summer, as it was cold. There is a hotel restaurant with a great breakfast and a restaurant attached to the hotel that is very beautiful and pleasant, so much so that we had dinner there two nights. The sunset is wonderful. I recommend the hotel.
Read more
Date of stay: February 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We spent our 26th wedding anniversary and my birthday in this paradisiacal place. The entire team is always concerned about ensuring the well-being of guests. The only hotel on the sand in Punta. The Mansa restaurant is also wonderful! We already want to go back.
Read more
Date of stay: January 2024
Value
Location
Service
Trip type: Travelled with family
Room Tip:O hotel dispõe de um Day use para não hóspedes . Isto tira um pouco a privacidade e a...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
So my husband wanted to take me to Punta del Este since it was my first time in Uruguay. It was a beautiful hotel, and only one directly on the beach. The staff went above and beyond. The heated indoor pool was great since it was too cold to get in the ocean or get in the outside pool. They recommended great restaurants downtown. I would truly stay there again if I returned
Read more
Date of stay: October 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
A hotel on the beach that makes it a kind of resort. Good and basic facilities, nothing more is needed. Breakfasts with an a la carte buffet concept that make it rich and sufficient. Very friendly staff. Perhaps to improve the restaurant menu, which is limited and restrictive, and by insisting, changes were made. Otherwise a fabulous experience. I would return without a doubt.
Read more
Date of stay: March 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Stayed for 2 nights (Fri & Sat) for US$240/night including breakfast. This was the 3rd stop on our honeymoon through the area after 7 unbelievable nights at both Four Seasons Buenos Aires and then FS Carmelo. Serena opened about 1 year ago and banks very much on the image of exclusiveity. The room was tiny, queen with a shower (no tub) with a view over the carpark north up the beach...location is great for those who prefer to walk from their room to the beach with mimimal effort..its on the beach (it is an old government culinary school).... Location goodo for the beach but nowhere near the bars/clubs or restaurants of Punta del Este. So a car is a good idea, otherwise taxi is the solution for 10min ride down to the main drag. Bar/Restaurant/Pool area is very good looking and great for festering by the pool all night/day...good analogy is the Hudson Hotel New York...great bar/social scene but the rooms leave a lot to be desired of.....
Read more
Date of stay: February 2006
Value
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I've already been to many hotels in Punta, and this is one that I'll never come back. First it lacks space in the rooms. No room for the luggage, no room to put a computer or even my makeup. The bedrooms are very, very small, with a tiny closet (I had to hang my dresses in the bathroom...). Even though the suites happen to be slightly bigger, still don't worth the price. Although the beach and the sunset are beautiful, the view from the rooms is not nice. And the worst part is that] it is almost impossible to sleep at night, ‘cause there is a lot of clarity going through the doors due to its bad execution. I am also really sorry about the horrible finishing that the constructors gave to the room’s mill work. The location is good to walk to the beach, but far from everything else. The staff is pretentious and the owner of the hotel just doesn’t give a [--] about it. And he is also rude and impolite.
My advice is that you choose among “Posta del Cangrejo” (located by the beach and also an excellent hotel); “Baie des Anges”(same region of Serena but much better service), “Remanso” (very good option on Gorlero street, very central), “Äwa” (boutique hotel next to the mall).
Read more
Date of stay: March 2007
Value
Rooms
Location
Cleanliness
Check-in / front desk
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Novo Hamburgo, RS192 contributions54 helpful votes
Boa tarde. O mar de Punta é sempre gelado, ainda mais fora do alto verão. Como este ano o inverno não foi tão frio, Punta tem feito dias quentes, com temperaturas acima de 20º. Mas à noite sempre fica frio (leve um casaco ou blusão)!
Buenos Aires, Argentina95 contributions64 helpful votes
Mira yo no estuve alojada , pero te puedo decir que a la 18hs, 10 piezas de sushi y dos copas de vino blanco salieron 100 dólares. El lugar y la calidad lo valen. Solo qué hay que ir preparado para no llevarse sustos. Yo llamaría y preguntaría.suerte!
There are more places to choose from in the Maldonado area.
PRICE RANGE
₹19,953 - ₹48,106 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
serena punta del este
LOCATION
UruguayMaldonado DepartmentMaldonado
NUMBER OF ROOMS
32
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
Is This Your Tripadvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
