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Royal Nick Hotel

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Royal Nick Hotel
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74 Reviews from our TripAdvisor Community

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Showing 66: English reviews
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Tema, Ghana
Reviewed 3 weeks ago

I stayed for 60 days. Terrible Room Service, you have to ask for sugar and coffee. there is lizard in room. Sometime they provide 1 towel, sometime 2 and sometimes you have to ask. Kitchen serviced is Horrible- any order will take min 60 mins to deliver if you start asking else they will deliver next day. They wont update...

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Helpful?
Thank sonurakesh
Emile R, General Manager at Royal Nick Hotel, responded to this review

Dear Mr. Rakesh, Thank you for making the time to meet with me this morning. Although I am saddened to hear of your poor experience at our hotel, your criticism is an important measure of how we perform as a team and subsequently how we improve and strive to achieve our goal of making certain that our guests are 100%...

Reviewed 3 weeks ago

Arrived at 1:30 am, staff were friendly and very efficent. I found the room neat and comfortable. although the menu is a bit limited the food is well prepared and tasty. all in all it was a very enjoyable stay.

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Helpful?
Thank Hamish K
Emile R, General Manager at Royal Nick Hotel, responded to this review

Dear Hamish K, Thank you so much for your encouraging words and appreciation on your post. It is always music to my ears to hear that our team is achieving what we set out to do; making our guests happy. I will personally praise staff members for his outstanding service. It was wonderful to have you stay at Royal Nick...

Lagos State, Nigeria
Reviewed 4 weeks ago via mobile

I remember sending them an email the night (11pm)before my arrival that I will be landing at 9am the following day if they could arrange a pick up. Guess what, the driver was waiting when I landed. My first visit was in March 2015. I am back again. They seems to have maintained their good standard, rooms are clean, free...

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Helpful?
Thank Asake-OKin
Emile R, General Manager at Royal Nick Hotel, responded to this review

Dear Asake-OKin Your opinion is important to us. Most of what we do at Royal Nick Hotel is measured by you, via these guest feedback platforms and comment cards. In fact our Management team reads these comments every day in order to keep up to date with the goings on at our hotels. So, thank you for taking the time...

Reviewed 24 February 2017

I and my guests got there at 1pm and ordered our food. We were served bread and were told that the food would be out shortly. At 1.45 the food was still not out so we called the wait staff to check and they promised us it would be out in 10 mins. at 2.10 it still was not out....

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Helpful?
Thank John K
Emile R, General Manager at Royal Nick Hotel, responded to this review

Dear John K, A big thank-you to you for your feedback and for letting us know that we have let you down. Guest feedback is very important to us and although we love to be complimented, we take negative feedback graciously and extremely seriously. This is our yard-stick; how we measure our performance and how we continually strive to improve....

Accra, Ghana
Reviewed 20 December 2016

Arguably the best hotel in that range in Tema. Nice and neat facilities very friendly staff I like rooftop sitting area with nice aerial view of Tema.Service is prompt and fast too. In all it is a nice place to be

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Helpful?
Thank Barima A
Emile R, General Manager at Royal Nick Hotel, responded to this review

Dear Barima A, Thank you for the positive review, and great to hear that you enjoy the facilities and the services offer by the hotel. GUEST feedback is imperative for us to ensure that we are meeting and exceeding our GUESTS’ expectations. Your comments are therefore much appreciated, and we hope to have the privilege of welcoming you to Royal...

Reviewed 17 November 2016 via mobile

I spent almost 2 months in this hotel. The crew is excellent friendly and the rooms are renovated clean and tidy. Swimming pool above average and this only for the mosquitos that floating on the surface. All good? Well not exactly. The kitchen is terrible. You order lazania and after 1 hour they tell you sorry we don't have. You...

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Helpful?
1Thank Yannis S
Emile R, General Manager at Royal Nick Hotel, responded to this review

Dear Yannis, Firstly, please allow me to offer you my most sincere apologies for the fact that the the kitchen at Royal Nick Hotel Tema did not meet your expectations. You are an extremely important client to Royal Nick and I assure you that your experience in no way represents the standard we're trying to achieve. We are as committed...

Lemoore, California
Reviewed 31 October 2016 via mobile

I've stayed at the Royal Nick twice and both times were great! The pool is well kept, the gym even attracts people who aren't staying at the hotel, the rooms are very pleasant, the food is great and the newly added items are fantastic and the staff is very personable! I strongly recommend staying here if you're in Tema!

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Helpful?
Thank Brett P
Emile R, General Manager at Royal Nick Hotel, responded to this review

Dear Brett P Thank you for your words of appreciation of your recent stay at Royal Nick Hotel Tema. We are delighted to receive your compliments and we will certainly congratulate the STAFF you commended for their exemplary service. It was our pleasure to accommodate you, and your interest and loyalty are truly invaluable to us. Please feel free to...

Cape Town, South Africa
Reviewed 6 October 2016

Hospitality was excellent at the hands of a versatile team of staff. Good food and the skill behind the food was awesome. Please give consideration in spicing-up the vibe by introducing a Saturday evening pool party, invite local Disco Jokey (DJs) to showcase their talent, in supplementing the Friday Karaoke musical style. Nevertheless, you guys really rock Tema!

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Helpful?
Thank happy_mhlongo
Emile R, General Manager at Royal Nick Hotel, responded to this review

Dear happy_mhlongo, I am delighted to hear that the STAFF were so friendly and efficient and your stay with us was a memorable one. Your commendations of Good Service received in particular are highly valued, and I wish to assure you that we have congratulated them for doing such an outstanding job! GUEST feedback is imperative for us to ensure...

Murqquab, United Arab Emirates
Reviewed 5 October 2016

One of best hotel to stay and I love Ghana ;-) the staff very good and the poo was really perfect the location is good and the room is really clean the value good and I like the live band at night I enjoyed really

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Helpful?
Thank juma j
Emile R, General Manager at Royal Nick Hotel, responded to this review

Dear juma j, It makes me very proud.... to read this positive review. We were delighted to receive your commendations about the impressive service offered. Please be assured that I will congratulate our TEAM for doing a great job! Thank you for choosing to stay at Royal Nick Hotel and we look forward to welcoming you back again soon. Please...

Sydney, Australia
Reviewed 3 October 2016

I recently attended this hotel for a bbq and cooking completion in Ghana. I found the service by staff in front office and kitchen excellent. Food standard was also excellent and staff very friendly. Head chef went out of his way to make us welcome.

Review collected in partnership with this hotel
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Helpful?
1Thank Arthur B
Emile R, General Manager at Royal Nick Hotel, responded to this review

Dear 771arthurb, Thank you for taking the time to post a review and write down your additional positive feedback after your recent stay with us at Royal Nick Hotel Tema. I am delighted to hear that the STAFF were so friendly and efficient. Your commendations of the STAFF members in particular are highly valued, and I wish to assure you...

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Management photos: Courtesy of the property manager

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Amenities

Highlights
  • Free Parking
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
Official Description (provided by the hotel)
Brand-new hotel of contemporary design makes international standard accommodation finally available in Tema. Facilities are: Restaurant with international and local cuisine, Pool- and Loungebar, large conference and banqueting facilities. Pool and Gym, Hair-Beauty and Massage Salon. All rooms with safe and Flatsereen-TV with international news- sport and entertainment-channels. Free WLAN ... more   less 

Additional Information about Royal Nick Hotel

Address: 6 Community, Tema 00000, Ghana
Region: Ghana > Greater Accra > Tema
Price Range: ₹ 13,743 - ₹ 16,466 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Royal Nick Hotel 4*
Number of rooms: 72
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Questions & Answers

Questions? Get answers from Royal Nick Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Eat Out and dont say a word here”
sonurakesh, 3 Apr 2017 | Read review
“Great views”
barimaa2016, 19 Dec 2016 | Read review
“Room was great bed was comfortable and pillows made for a comfortable sleep.”
arthurbU5886ZQ, 3 Oct 2016 | Read review
“I stayed in 103 but I'm sure there are more interesting rooms...”
367shinea, 2 Oct 2016 | Read review
“Rooms overlooking the pool area.”
funmihammond, 14 Jul 2016 | Read review
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