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The Krystal Suites

11/06/2017 12/06/2017
1 room 2 adults 0 children
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114 Reviews from our TripAdvisor Community

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There are newer reviews for The Krystal Suites
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Showing 99: English reviews
Reviewed 3 November 2015 via mobile

Spacious and affordable two bedrooms or single bedroom suite which have seen better days. But it still retains its charm with a small kitchenette, a space for writing table and a living room with a separate bedroom. The high speed wifi is a bonus and available in all areas. There is a large terrace swimming pool next to the gym...

Thank Shaari c
Reviewed 13 October 2015

Stayed here for one night and man, what an experience! The rooms were dirty and had a foul smell. When we were told we were given a newly refurbished room, we were super excited, little did we know what would greet us. Upon arrival and seeing the room in the condition it was, with stains on carpets and what not,...

1Thank Millel
Reviewed 2 October 2015 via mobile

This service apartment is very old so do the furniture. It looks like the 80s. The swimming pools are full of miss on the edge. It seems that they didn't maintain it regularly. Good for business stay and family stay due to the size of the unit is big. Can accommodate up to 7-8pax but u need to bring your...

2Thank Sze H
Rawang, Malaysia
Reviewed 11 July 2015

Went with my students as part of the accommodation provided by tour agency. My suite's air-conditioner was not cool. Called the front desk, found that the tour guide's one was faulty too. Technician arrived and stood under the air-cond and said there was wind. But it was not strong enough to cool the room. Forced a new suite and th...

1Thank kingsguard
Auckland Region, New Zealand
Reviewed 6 July 2015

The rooms are very out dated. Air-conditioning did not work - essential in Malaysia. Room changed but took a while. Customer service could have been better. Plenty of room for improvement. Simple procedures could have been instituted which would not have cost anything more to the management. You pay for what you get, I suppose. Apartment could have been cleaner...

Thank wlng3
Kuala Lumpur, Malaysia
Reviewed 22 June 2015

This is my first time staying in this hotel. Booked the 1 bedroom suite. The room is huge and there is a living and dining hall that come with a microwave oven. The room is old and carpet need to be scrubbed. The suite come with 3 air-cond. We could not find the tv remote cntrol and contacted reception and...

Thank Edwin T
Reviewed 29 May 2015

The pictures are very deceiving on their website. The place is really old and it is not wise to stay there alone. The airconds were not functioning well with leaking issues. In short I wouldn't recommend this place to anyone even if it is for a short stay.

1Thank msnair
Kuala Lumpur, Malaysia
Reviewed 10 April 2015

The apartment suite was quite worn out,it seriously need some refurbishment,but it seems like they are working on it. this hotel is good for business trip,but not really for leisure. It is located just 2km away from (SPICE Arena where our program located),which,quite a convenient. and 7km away from the airport. but it is 15km away from Georgetown (which will...

Thank ShidahShah
Shah Alam
Reviewed 23 October 2014

We took the 2 bedroom apartments from 19th - 21st September. Our apartment was situated at the 10th floor. This is an average apartment, a budget apartment which is suitable if you are here with your family and don’t mind the old and worn out furniture. There is a dining table fit for six people and medium sized hall. The...

2Thank atarina80
Kuala Lumpur, Malaysia
Reviewed 1 October 2014

The room is clean. But the old mattress have to change. If you have problem for your back bone then should think twice. It will make you suffer. They also has 2 new mattress but is for single bed only. The toilet is ok for me but the seat cover not alright. Every time, I need to careful because there...

Thank Maviscsc

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All Traveller Photos (62)
Hotel & Grounds (7)
Room/Suite (27)
Dining (9)
Pool/Beach Area (1)
Bathroom (4)
Family/Play Areas (1)
Other (13)
11/06/2017 12/06/2017
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  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Laundry Service

Additional Information about The Krystal Suites

Address: Jalan Tun Dr Awang | Ground Floor Lobby, Krystal Point Corporate Park, Bayan Lepas, Penang Island 11900, Malaysia
Region: Malaysia > Penang > Penang Island > Bayan Lepas
Hotel Class:3 star — The Krystal Suites 3*
Number of rooms: 86
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Also Known As:
The Krystal Hotel Bayan Lepas
The Krystal Suites Penang/Bayan Lepas
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Questions & Answers

Questions? Get answers from The Krystal Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

Hetchu, 2 Dec 2015 | Read review
“Avoid at all cost. Not even the price can justify such condition and troubles.”
kingsguard, 10 Jul 2015 | Read review
“13th floor (if you are not superstitious) has good shower pressure”
  • Living room and working table
aurfei, 19 Sep 2014 | Read review
“None as all of them look same”
AroundTheWorld25yrs, 17 Jun 2014 | Read review
“Avoid this place if you can”
  • torn bed lining
  • water stained
  • chair
  • cracked wall
  • dirty lampshade
  • doorbell
  • counter table
  • worn table
NemoOoi, 28 Sep 2013 | Read review
5 of 5
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