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Vistana Penang Bukit Jambul

5.8 km from Bayan Lepas centre
  • Free Wifi
  • Pool
  • Free Parking
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1 room, 2 adults, 0 children
1 room, 2 adults, 0 children
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213 Jalan Bukit Gambir, Bayan Lepas, Penang Island 11900, Malaysia
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35% off room rate
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259 Reviews from our TripAdvisor Community

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Showing 237: English reviews
Kuala Lumpur, Malaysia
Reviewed 13 September 2015 via mobile

I stayed in for a night during September 2015 with family. We booked a three room suite.Size of the room is decent and cleanliness is ok. But we found out they locked the kitchen due to renovation. This is one point that they need to improve in service. None of the staff inform us when we book or check in...

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Helpful?
Thank Tsai C
WayneLeeGM, General Manager at Vistana Penang Bukit Jambul, responded to this review

Greetings from all of us at Vistana Penang Bukit Jambul. Thank you for choosing to stay with us and for taking the time to share your feedback. We value your feedback and strive to continuously improve ourselves. The kitchen has been closed off permanently. I do apologize that this was not communicated to you upon your inquiry. Rest assured that...

Reviewed 10 September 2015

Came here alone for work matter, and only stay 1 one night in this hotel(Executive Room). The security in this hotel quite tight and you need to put access card to use the elevator. But the receptionist that I deal with is not that friendly. So, bad rep for the receptionist. Pros: Room is big,clean and neat and smell nice....

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Helpful?
1Thank MuhdFaris92
WayneLeeGM, General Manager at Vistana Penang Bukit Jambul, responded to this review

Greetings from all of us at Vistana Penang Bukit Jambul. Thank you for choosing to stay with us and for taking the time to share your feedback. We value your feedback; both pros and cons, and strive to continuously improve ourselves. I do apologize for the less than expected experiences with our services, however, rest assured that I will address...

Johor Bahru, Malaysia
Reviewed 9 September 2015 via mobile

I stayed twice on the first trip my room was upgraded to a suite. I was happy, staff at reception was good. however if you enjoy breakfast you will be dissapointed. Not much choice of food compared to other 3 stars hotel. Easy checkout via company LO. Second stay in the same month was a dissapointment. Book taxi one day...

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Helpful?
Thank Shamila T
WayneLeeGM, General Manager at Vistana Penang Bukit Jambul, responded to this review

Greetings from all of us at Vistana Penang Bukit Jambul. Thank you for choosing to stay with us and for taking the time to share your feedback. We value your feedback and strive to continuously improve ourselves. We look forward to welcoming you back in the not too distant future.

Salalah, Oman
Reviewed 21 August 2015 via mobile

The hotel staff are very helpful and polite, and the hotel itself is good, but the location is really poor because most of the attractive places are far away from the hotel. There is Queens bay mall which is near the hotel (5 minutes via taxi). I liked the panorama view from my suite window.

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Helpful?
1Thank Salim_Omar
WayneLeeGM, General Manager at Vistana Penang Bukit Jambul, responded to this review

Greetings from all of us at Vistana Penang Bukit Jambul. Thank you for choosing to stay with us and for taking the time to share your feedback. The attractions in Penang are widespread across the island and easily accessible by road. Do take full advantage of our transport services offering bespoke tours and activities that will ensure a memorable experience...

Kuala Lumpur, Malaysia
Reviewed 14 August 2015

Hotel located at bayan lepas area. Location a bit hard to find as it is not located at the main road. Room is clean and comfortable. Good Bathroom specially the rain shower. Breakfast could be better, not much choices. Check in and check out without a fuss.

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Helpful?
Thank Allan2212
WayneLeeGM, General Manager at Vistana Penang Bukit Jambul, responded to this review

Greetings from all of us at Vistana Penang Bukit Jambul. Thank you for choosing to stay with us and for taking the time to share your feedback. We value your feedback and strive to continuously improve ourselves. We look forward to welcoming you back in the not too distant future.

Bali, Indonesia
Reviewed 12 August 2015

I arrived midnight at hotel due to flight delay from Denpasar to Kuala Lumpur and connect to Penang. Hotel located near airport and also close to the Exhibition Centre (PISA). Stayed for 3 nights, and the first night with no luggage due to not enough time to transfer my luggage from KL to Penang. I have got a report of...

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Helpful?
Thank Ketut Gde P
WayneLeeGM, General Manager at Vistana Penang Bukit Jambul, responded to this review

Greetings from all of us at Vistana Penang Bukit Jambul. Thank you for your recent stay with us and for taking the time to share your feedback. We are sorry to hear about your challenges with your luggage. Nevertheless, we hope that you took some time to enjoy the hotel as well as the sights and sounds of Penang. We...

Manchester, United Kingdom
Reviewed 4 August 2015 via mobile

The 2-room suite was comfortable and clean. Service was excellent, very fast response. The bed is the winner, very cozy and I truly love the pillows. Good spread of breakfast. If possible, a microwave in the pantry would be very useful for the guests.

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Helpful?
Thank MimiSISP
WayneLeeGM, General Manager at Vistana Penang Bukit Jambul, responded to this review

Greetings from all of us at Vistana Penang Bukit Jambul. Thank you for choosing to stay with us and for taking the time to share your feedback. We value your feedback and strive to continuously improve ourselves. My team and I are delighted to read that you enjoyed your stay in the Two Bedroom Suites and our services have met...

Kuala Lumpur, Malaysia
Reviewed 27 July 2015

I had to suddenly make a trip to Penang. It was an unexpected event. And the location was in the Bayan Baru Teluk Kumbar area. As there were many making the trip, i could not think of anyplace else other than vistana hotel. Booked the 2 bedroom apartment immediately. Arrived late as the event finished late. There were a couple...

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Helpful?
3Thank azrin_zabri
WayneLeeGM, General Manager at Vistana Penang Bukit Jambul, responded to this review

Greetings from all of us at Vistana Penang Bukit Jambul. Thank you for choosing to stay with us and for taking the time to share your feedback. We value your feedback and strive to continuously improve ourselves. We are delighted to read that you enjoyed your stay in the Two Bedroom Suites. My team and I look forward to welcoming...

Singapore, Singapore
Reviewed 26 July 2015

OK hotel. no complains. Good services from staffs. Wifi is satisfactory and parking is always available Hotel provide shuttle from hotel to Queensbay mall and FiZ company I just feel the design is not up to par.

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Helpful?
Thank SKe3
WayneLeeGM, General Manager at Vistana Penang Bukit Jambul, responded to this review

Greetings from all of us at Vistana Penang Bukit Jambul. Thank you for choosing to stay with us and for taking the time to share your feedback. We value your feedback and strive to continuously improve ourselves. We look forward to welcoming you back in the not too distant future.

Reviewed 13 July 2015 via mobile

Good services and very beautifull room. Clean and tidy. Good staffs as well. F&B many choises for buffet. Taste not bad. In the centre of Bayan Baru town. Food stall just walking distance. Do have shuttle from hotel to Queensbay mall and FiZ company. Always be our choise to stay if need to go for business trip.

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Helpful?
Thank iems2015
WayneLeeGM, General Manager at Vistana Penang Bukit Jambul, responded to this review

Greetings from all of us at Vistana Penang Bukit Jambul. Thank you for choosing to stay with us and for taking the time to share your feedback. We value your feedback and strive to continuously improve ourselves. Thank you for making us your choice hotel when in Penang. We look forward to welcoming you back in the not too distant...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Meeting Rooms
  • Dry Cleaning
  • Room Service
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Airport Transportation
  • Concierge
Official Description (provided by the hotel)
This 423-room hotel is located in the vicinity of Bukit Jambul and is approximately 10 minutes from Penang International Airport and 5 minutes to the First Penang Bridge exit point. Business districts located close to the hotel are Bayan Lepas Free Industrial Zone, Seberang Perai and the newly refurbished Subterranean Penang International Convention and Exhibition Centre (SPICE) just seven minutes away by road. The Penang Golf Club and Bukit Jambul Complex are within close proximity, while Georgetown, a UNESCO World Heritage Site is easily accessible. The hotel also provides complimentary shuttle services to Queensbay area as well as the Bayan Lepas Free Industrial Zone. ... more   less 

Additional Information about Vistana Penang Bukit Jambul

Address: 213 Jalan Bukit Gambir, Bayan Lepas, Penang Island 11900, Malaysia
Region: Malaysia > Penang > Penang Island > Bayan Lepas
Price Range: ₹ 2,756 - ₹ 4,772 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Vistana Penang Bukit Jambul 4*
Number of rooms: 423
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Also Known As:
Vistana Penang Bukit Jambul Bayan Lepas
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Questions & Answers

Here's what travellers have asked, with answers from Vistana Penang Bukit Jambul staff and other travellers.
6 questions
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Questions? Get answers from Vistana Penang Bukit Jambul staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Book the serviced apartment if you are traveling with family.”
 of 5 bubbles 876razmanr, 27 Dec 2016 | Read review
“Room 853 offers a great view of the city and Penang bridge especially at night. Very quiet for sleeping too.”
  • Got dining table but no utensils.
  • Clean bathroom
  • Cozy king bed
  • Great view from the living room balcony!
 of 5 bubbles vincents117, 18 Oct 2016 | Read review
“the suites are a bit of a walk away”
 of 5 bubbles vanessakoh, 11 Oct 2016 | Read review
“Ask for a golf course viewing room on higher floor!”
 of 5 bubbles travelbugSurat, 6 Sep 2016 | Read review
“All rooms are I'm sure clean. No good view probably”
 of 5 bubbles jayakaranm, 14 Aug 2016 | Read review
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