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Eastin Hotel Penang

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Eastin Hotel Penang
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562 Reviews from our TripAdvisor Community

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There are newer reviews for Eastin Hotel Penang
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Showing 522: English reviews
Bingen am Rhein, Germany
Reviewed 22 November 2016

Perfect starting point for all activities on the island and the mainland. Close to the next mall and some bars and restaurants. Nice service, clean rooms, complete offers for food and recreation. My recommendation

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Helpful?
Thank Stromburg
JustinChew, General Manager at Eastin Hotel Penang, responded to this review

Dear Stromburg Thank you for choosing Eastin Hotel Penang and for taking the time to share your experience on Trip Advisor. We are glad to hear that you had a pleasant stay with us. We value your comments and will be more than happy to be of service to you again in the near future. Regards Justin Chew General Manager...

Singapore, Singapore
Reviewed 22 November 2016

I've stayed at least 10 times in the past year and think that the hotel is pretty basic with good wifi, a decent gym and pretty good location (being near a huge shopping mall). The breakfast that comes with the room is not something I look forward to, most of the spread isn't appetizing but it's edible. Service quality can...

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Helpful?
Thank Joel L
JustinChew, General Manager at Eastin Hotel Penang, responded to this review

Dear Joel L Thank you for your valued continuous support and for taking the time to review us on Trip Advisor. We appreciate your positive ratings of the hotel and our facilities. However, please accept our sincere apology for the quality of services you received upon check in. We regret the inconveniences and frustration this caused you and rest assured...

Singapore, Singapore
Reviewed 18 November 2016

Eastin Hotel Penang is located next to Queensbay Mall for shopping and eateries. There are also many restaurants at shop houses around the area. The hotel is less than 30 minutes drive to the airport. Our room face the sea view and can see Penang Bridge and also the new 2nd bridge. The room air-con is cold and comfortable. Comments...

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Helpful?
Thank alantkm
JustinChew, General Manager at Eastin Hotel Penang, responded to this review

Dear Alantkm Thank you for taking the time to share your experience on Trip Advisor. Your positive ratings of the hotel is very much appreciated. We have taken note of your comments over the ceiling light in the toilet shower area and basement carpark. We wish to inform you that there is a progressive refurbishment program in place for our...

Bangalore
Reviewed 10 November 2016

IT was an official visit for me in Penang. Eastin Hotel is a good choice if you want to stay close to some of the offices (like Intel/Altera, etc). It is also close to the airport . It takes around half an hour to reach the hotel. Queensbay mall is walking distance and you get plenty option to dine. Georgetown...

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Helpful?
Thank NEELSONA
JustinChew, General Manager at Eastin Hotel Penang, responded to this review

Dear NEELSONA Thank you for staying with us during your recent visit to Penang and for rating us 5/5 on Trip Advisor. We appreciate your positive review of our room, amenities and breakfast served. We strive to do our best in providing the highest quality of products and services to meet our guest needs. It was a pleasure to have...

Subang Jaya
Reviewed 4 November 2016

The hotel is just across the road from Queensbay mall. The rooms are comfortable. Do note that there are no Smoking Sea View rooms which is not stated on their website. The staff are very friendly and helpful.

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Helpful?
Thank AmyDillon
JustinChew, General Manager at Eastin Hotel Penang, responded to this review

Dear AmyDillon Thank you for your review on Trip Advisor. We are happy to note that you had an enjoyable stay here. We wish to inform you that smoking room is available upon request. Please also be informed that all our guestrooms will be converted to non-smoking effective January 2017 to comply with the requirement by the government. We value...

Singapore, Singapore
Reviewed 4 November 2016

The hotel location is less than 30 minutes from the airport and very near to the industrial area in Bayan Lepas. It is perfect for travelers who stay for one night and have early morning meeting with customers in the Bayan Lepas area. The hotel lobby is quite nice but the rooms were disappointing. They definitely need better maintenance or...

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Helpful?
1Thank nightcrawler66
JustinChew, General Manager at Eastin Hotel Penang, responded to this review

Dear Nightcrawler66 Thank you for staying with us and for taking the time to share your experience on Trip Advisor. Your positive ratings of the hotel is very much appreciated. Please accept our sincere apologies for the issues you encountered during your stay. We regret the inconveniences and frustration this caused you and rest assured that we have taken immediate...

Kuala Lumpur, Malaysia
Reviewed 25 October 2016 via mobile

I've stayed in this hotel several times this year. The hotel rooms are just decent. But the location is good as it's adjacent to Queensbay Mall if you need to be in this part of Penang, usually for business. Restaurant is expectedly quiet as the mall is around the corner. But what surprised me was two visit ago when I...

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Helpful?
Thank chriswo
JustinChew, General Manager at Eastin Hotel Penang, responded to this review

Dear Chriswo Thank you for your continued support and for your review on Trip Advisor. Please accept our sincere apology for the unsatisfactory experience you had encountered during your stay with us. There could be some miscommunication or misunderstanding from our associate’s side as we do serve ice water upon request from Room Service. We appreciate that you had brought...

Singapore, Singapore
Reviewed 18 October 2016

I would like to express my thanks to Eastin hotel Penang staffs Mr Zamzuri, Mr Izahar, Mr Afiq & Mr Azri during my stay at Eastin Hotel Penang. Because these guys given me their best attention while I am having sleeping problems due to stress. I look forward to see them again and I wish them all the best and...

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Helpful?
Thank ayub12bfree
JustinChew, General Manager at Eastin Hotel Penang, responded to this review

Dear Ayub12free Thank you for staying with us and for sharing your experience on Trip Advisor. We are delighted to hear that you had a pleasant stay. Your great review is very much appreciated and your message has been conveyed to the staff concerned. We certainly look forward to seeing you again and continue providing you our very best services...

Singapore, Singapore
Reviewed 18 October 2016

Queensbay mall near by (5 minutes walk), near airport (30 minutes). gym room is good open from 5am to 12 am. breakfast is nice, some local food are yummy. good for business trip, near factories. walk 3 minutes to a kopitain (coffee shop) , local food is very nice there, but only open morning to about 3pm

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Helpful?
Thank mandywu1220
JustinChew, General Manager at Eastin Hotel Penang, responded to this review

Dear Mandywu1220 Thank you for sharing your experience on Trip Advisor. We appreciate your positive review on our breakfast spread and the facilities. It was a pleasure to have been of service to you and we look forward to welcoming you back to Eastin Hotel Penang soon. Regards Justin Chew General Manager Eastin Hotel Penang

Reviewed 16 October 2016 via mobile

Although my online booking was a bit of a last minute, the hotel tried their best to make a room available for us. The best part, I booked for a deluxe mountain view as it seemed cheaper just to end up having a nice sea view. Just a little surprised from dripping water from the ceiling at the waiting area....

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Helpful?
Thank Rich L
JustinChew, General Manager at Eastin Hotel Penang, responded to this review

Dear Rich L Thank you for staying with us and for sharing your experience. Your positive ratings of the hotel is very much appreciated. Please accept my sincere apology for the ‘little surprised’ due to condensation of the air conditioning piping that you encountered during your stay. Rest assured that necessary action has been taken to address the matter. We...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Eastin Hotel Penang features 328 meticulously decorated guestrooms and equipped with modern amenities for the comfort and convenience of the discerning business and leisure traveler. Choose from a variety of room types; Deluxe, Club Deluxe, Eastin Deluxe, and Family Suite, facing the verdant green hills or the shimmering blue sea and Pulau Jerejak, home to tropical rainforest that's over 130 million years old or looking out onto an elegant landscaped gardens. After a busy day, you can relax by taking a dip in our sparkling clear pool, work-out in the fully equipped gym, soothe your mind, body and soul at the spa or drop by Queensbay Mall for a shopping spree. Guests who need to be constantly in touch can also log on to our complimentary internet at anytime of the day or just lie down on the plush bed to enjoy your favourite program from our satellite television channels. The warm hospitality, impeccable service and care, is a rich tradition practiced at all levels of our staff to ensure your stay is a pleasant one. Whether for business or leisure, Eastin Hotel Penang is here to provide you a memorable experience you will treasure. ... more   less 

Additional Information about Eastin Hotel Penang

Address: 1 Solok Bayan Indah, Queensbay, Bayan Lepas, Penang Island 11900, Malaysia
Region: Malaysia > Penang > Penang Island > Bayan Lepas
Price Range: ₹ 4,176 - ₹ 15,226 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Eastin Hotel Penang 4*
Number of rooms: 328
Reservation Options:
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Also Known As:
Eastin Hotel Penang Bayan Lepas
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Questions & Answers

Here's what travellers have asked, with answers from Eastin Hotel Penang staff and other travellers.
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Questions? Get answers from Eastin Hotel Penang staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get the seaview rooms!!!”
ykhppc, 5 Apr 2017 | Read review
“Avoid highway-facing rooms, or select a high-level room above the highway traffic noise.”
Bangkok_Steven, 30 Mar 2017 | Read review
“Nearby to a Big Mall and lot's of amenities in the vicinity.”
Hairullah, 18 Mar 2017 | Read review
“Rooms windows facing the east should be much cooler with minimum hot sun.”
DracoLam, 15 Feb 2017 | Read review
“Look for top floor as level middle floors were going through some renovations.”
  • Sunset
  • Window view
sega9778, 12 Feb 2017 | Read review
5 of 5