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Gamboa Rainforest Resort

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1,480 Reviews from our TripAdvisor Community

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There are newer reviews for Gamboa Rainforest Resort
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Showing 1,167: English reviews
Eaton, Colorado
Reviewed 12 February 2014

This resort is quiet and peaceful. A good place to rest. We worked with the tour desk on three different tours and here is what happened. Their night tour that was offered with our package went without a hitch. We booked a tour for the next day that started at 1:00. So, we didn't make any other plans. At 12:15...

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Helpful?
1Thank Craig C
Jetzel M, Director de Relaciones con Clientes at Gamboa Rainforest Resort, responded to this review

Thank you very much for your time to write your comments, are very helpful to improve the service of our hotel. We hope to see you again in Panama. Regards

Fabius, New York
Reviewed 11 February 2014

The pictures this hotel has on their website is totally misleading. RCI and travel agent recommend hotel so never checked review. When we arrive told us we had an free upgrade. No one took us to our room we had to did it ourselves. When asked about information about hotel was never given anything. When we arrived in our room...

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Helpful?
5Thank ILoveVacations252
Jetzel M, Guest Relations Manager at Gamboa Rainforest Resort, responded to this review

We are very sorry to hear that your experience with us at Gamboa Rainforest Resort did not meet your expectations and I would like to thank you for taking the time to leave your comment. Please be assured that your comment is extremely valuable to us and help us to improve our service and property on a daily basis. We...

Panama city, Panama
Reviewed 8 February 2014

Was thinking about a lower rating but the site and surroundings are simply wonderful. The problem with the service is that it's simply inconsistent, heading downwards. I see some staff make an effort but others were downright rude to me. Try waiting for 15 minutes to get a drink at the bar and having to negotiate your way through the...

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Helpful?
1Thank Bill C
Jetzel M, Guest Relations Manager at Gamboa Rainforest Resort, responded to this review

Thank you for your comments, and our apologies. We will review this situation and take corrective actions to avoid from happening again. We are continuously working to ensure our guests receive the service they deserve. Sincerely

Colts Neck, New Jersey
Reviewed 7 February 2014

Although we have similar comments about this property, we experienced something that doesn't fall under the resort's location, condition of the rooms or the quality of the food. During our two night stay while on a Caravan Tour, a member of my family placed an "emergency" message with the resort at approximately 930PM Wednesday. It wasn't until the following morning...

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Helpful?
2Thank jjflan
Jetzel M, Guest Relations Manager at Gamboa Rainforest Resort, responded to this review

On behalf of the Gamboa Rainforest Resort, please accept our most sincere apologies for all inconveniences occurred during your vacations. Hope to have an opportunity in welcoming you again and be able to replace the bad experience with a good and enjoyable one. Sincerely,

Montreal, Canada
Reviewed 7 February 2014

This was our third visit to the Gamboa Rainforest Resort but this vacation was differnent. My wife had injured her foot before arrival and we needed the use of a wheelchair. We found the building to be wheelchair friendly and experienced no difficulties. The roads around the resort are passable with some rough spots and we actually wheel chaired portions...

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Helpful?
4Thank Tanager2014
Jetzel M, Guest Relations Manager at Gamboa Rainforest Resort, responded to this review

I appreciate your comments and we are glad to have met your expectations when visiting our hotel. I personally congratulate my colleagues for their hard work. I hope to see you again in Panama. Regards

Albuquerque, New Mexico
Reviewed 7 February 2014

We did not stay in this hotel but were at the bar for a sundowner when we first arrived in Gamboa. It truly was a beautiful place to enjoy the view. The hotel must be very comfortable, but we did not check all that out. There was a gorgeous pool down below. We enjoyed a couple hours on the balcony...

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Helpful?
1Thank SunnyW358
Jetzel M, Guest Relations Manager at Gamboa Rainforest Resort, responded to this review

From the entire hotel staff we appreciate your comment is a great motivation for each of us. We hope to see you again in Panama.

waterloo, ontario
Reviewed 6 February 2014

This huge resort is located on the Chagres river.,very close to the Panama canal where it is possible both to watch large ships transit the canal and to hike in the rainforest nearby. The hotel is absolutely beautiful with a huge pool, spa and fitness centre and several restaurants, all very tastefully landscaped and decorated. Service was great. But the...

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Helpful?
1Thank laurWaterloo_Ontario
Jetzel M, Guest Relations Manager at Gamboa Rainforest Resort, responded to this review

Thanks for your time to write your remarks, is very nice to read your comments all of them show positive and negative aspects of our hotel. We are continuously working to ensure our guests receive the service they deserve. Thank you very much and hope to see you again in Panama

East Lansing, Michigan
Reviewed 4 February 2014

Stayed here for two nights as part of a Caravan tour. Room was very large and overlooked the grounds. Well functioning dehumidifier kept the room cool and the musty smell so many others complain about was not evident in our room. We did have to empty the dehumidifier about 2x daily though. Shower is a rainforest spray, very nice. Plenty...

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Helpful?
2Thank srainone
Jetzel M, Guest Relations Manager at Gamboa Rainforest Resort, responded to this review

I appreciate your comments and we are glad to have met your expectations when visiting our hotel. I personally congratulate my colleagues for their hard work. We are continuously working to ensure our guests receive the service they deserve. I hope to see you again in Panama.

Brampton
Reviewed 3 February 2014

Jetzel as promised here's our review. Location, Location, Location. This was a girls vacation. Gamboa was recommended by family and friends....and what a great recommendation it was. There are many reasons we loved this location. First, it's small (198 rooms) so it gives you the opportunity to get to know staff and meet others staying in the resort. It's close...

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Helpful?
1Thank Cibm6423
Jetzel M, Guest Relations Manager at Gamboa Rainforest Resort, responded to this review

Thank you for your wonderful remarks, which I have shared with staff, gives us a pleasure to know that you loved the visit to our hotel and enjoy all the nature. I personally congratulate my colleagues for their hard work. We hope to see you again in Panama.

Boonton
Reviewed 3 February 2014

I agree with everything that SuziSouthwestFL said immediately preceding. (In fact, we were on a Caravan trip at nearly the same time.) Overall, the accommodations were spacious, view from our window lovely, food good for a foreign country (very American-like and the desserts are fabulous), and a generally good experience. Being in the rain forest, there are issues with mold....

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Helpful?
1Thank Sharon P
Jetzel M, Guest Relations Manager at Gamboa Rainforest Resort, responded to this review

Thanks for your comments, are very helpful to improve the service of our hotel; we will continue working hard to provide the best service and product to each of our guests.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Spa
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Spa
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Conference Facilities
Official Description (provided by the hotel)
Deep in the heart of the Panamanian rainforest lies the completely unique Gamboa Rainforest Resort. This magnificent destination rests where the scenic Chagres River meets the Panama Canal and is the only resort property in the area. Few places on earth offer such an amazing natural experience while providing an unsurpassed level of luxury. Escape the noise and hectic pace of everyday life and surround yourself with the tranquility of the mystical Soberania National Forest. Here, just a short 30-minute ride from Panama City, on 340 acres overlooking the stunning Panama Canal, you can commune with nature in a pristine environment where explorers and pirates once tread. Our Panama Tours offer an exhilarating variety of jungle adventures such as an aerial tram, guided boat tours, fishing expeditions, and much more. Our tours are designed to show you wildlife in its natural setting amidst the colorful splendor of the jungle flora. ... more   less 

Additional Information about Gamboa Rainforest Resort

Address: Goethals Blvd. | Soberania National Park, Gamboa 7338, Panama
Region: Panama > Colon Province > Gamboa
Price Range: ₹ 8,350 - ₹ 20,094 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Gamboa Rainforest Resort 3.5*
Number of rooms: 166
Reservation Options:
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Also Known As:
Gamboa Rainforest Hotel Gamboa
Gamboa Rain Forest Resort
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Questions & Answers

Here's what travellers have asked, with answers from Gamboa Rainforest Resort staff and other travellers.
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Questions? Get answers from Gamboa Rainforest Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“higher rooms have a better view. "tower" rooms require a bit of a walk, which we enjoyed.”
 of 5 bubbles SunzOut, 10 Nov 2016 | Read review
“Upper floors get even better view.”
 of 5 bubbles LuisRiverART, 7 Nov 2016 | Read review
“did not stay at the resort but visited it.”
 of 5 bubbles 228edwardt, 30 Oct 2016 | Read review
“rooms toward the garden”
 of 5 bubbles Natluvskay, 30 Oct 2016 | Read review
“All rooms have a excellent views.”
 of 5 bubbles 1julin, 4 Oct 2016 | Read review
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