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Me and my wife went to this hotel sept /oct 2017 for two weeks it's the first time we would have booked a flight home early the staff were great some of them the hot food was mostly cold the cakes were fantastic the COOK...More
I stayed here with my wife at the end of September into October for two weeks all inclusive.
The hotel is immaculately clean and well kept, including the pool. The restaurant has a choice of eating outside viewing the ocean, or inside, depending on weather....More
1 Thank Timetraveller-2007UK
Response from reception r, Υπεύθυνος Σχέσεων με Πελάτες at Rethymno PalaceResponded 13 October 2017
We cannot thank you enough for your nice words!
We would like to thank you for your positive comments about our team members who provided you with excellent service.
The aim of the entire team has always been to provide the best possible...More
Such a very strange hotel. I just don’t understand why it’s being sold as a 5* hotel when everything is 3*. I would not recommend staying here if you looking for a luxury 5* hotel like we were.
The rooms were clean, the reception staff...More
Response from reception r, Υπεύθυνος Σχέσεων με Πελάτες at Rethymno PalaceResponded 15 October 2017
Thank you very much for taking time to write about your experience at the Rethymno Palace Hotel.
We are deeply sorry to hear that not everything during your stay was to your fullest satisfaction.
We also regret that you did not express your...More
My partner and I stayed at the Rethymnon Palace hotel in September.
It did not get off to the best of starts as we were given one of the older and more uncomfortable rooms on the 4th floor.
When I went to reception to ask...More
1 Thank pandaman_8
Response from reception r, Υπεύθυνος Δημοσίων Σχέσεων at Rethymno PalaceResponded 30 September 2017
We really appreciate you taking the time to write your comments about your stay in our hotel Rethymno Palace, and highlight your concerns on Tripadvisor.
We are greatfull about your praises regarding the cleanliness of our Hotel as well as the friendliness and...More
Really nice hotel and staff, it was a relaxing vacation. This hotel is a great choice if you are looking for a place to relax or to be well located to visit the island. I traveled there with my mother and it was a perfect...More