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The customer service from the manger and the staff was awful!
We booked 2 rooms back in August for October, so in September I rang to confirm booking and to see if it was possible to have early check in on one of the rooms...More
Absolutely beautiful location. Walk into Bath or take ferry which runs between Bathampton Mill and Pultney Weir in Bath. Friendly, helpful staff. Very good restaurant as well as good breakfast service with a lovely view! Two other excellent restaurants within walking distance of the hotel....More
1 Thank MM1957
Response from Oldmillhotel, Duty Manager at Old Mill HotelResponded 31 October 2015
Thank you so much for taking the time to write a review and thank you so much for your kind words. We are so pleased to hear that you enjoyed your stay here with us and we do hope that you enjoyed the rest of...More
Please beware of hidden charges at this hotel! I booked this through booking.com for 2 adults with an additional bed in the room for a child. The price, with breakfast was £105 per night. Upon arrival, I was told I had to pay an extra...More
I have to admit that I was really worried after checking trip advisor reviews following booking a night at The Old Mill. Most reviews talking about the state of the annexe, I actually upgraded my room to a superior double to try and avoid the...More
First of all the setting is great. On the bridge with the river setting its really something. Receptionist was very good efficient etc . I had due to a late booking the misfortune of the annexe . Truly awful , very small, bathroom clean but...More
Response from Shirley-anne H | Reviewed this property |
We have just left there thank goodness we are now in a clean comfortable place the work is ongoing and you have to be an expert driver in the car park, the lodge is terrible and not covered by the 3 stars for the hotel, it... More
We have just left there thank goodness we are now in a clean comfortable place the work is ongoing and you have to be an expert driver in the car park, the lodge is terrible and not covered by the 3 stars for the hotel, it is below basic and pointless complaining, I carnt say what the hotel is like but the management are not helpful. good luck, by the way 24 hour parking in bath is £14:00 at long stay city car parks.