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We had a terrible experience, went down for Happy Hour and were told it was cancelled. The waitress took our order on a scrap bit of paper. One main course arrived 10 minutes after serving everyone else at the table. The waiter was extremely rude...More
Booked a superior room and ended up with air conditioning unit just outside the door. unable to keep patio doors open and woken up at 7am. Staff would not respond to my feedback and did not reply to my calls. overall a disappointing stay.
We stayed at the Old Mill overnight and were extremely pleased with everything about it. Very convenient for Bath City Centre (an £8 taxi or a lovely 30min boat ride into the centre for £5 each). We were met by Chloe, a lovely recetionist who...More
The reason why I still gave this place 2 stars is the location, just near a pretty bridge and also the restaurant has beautiful views on the river and the old mill. However, the rooms are horrible, very small, hot and the bed has been...More
We were disappointed with The Old Mill hotel. The first room we were placed it didn't have a door that locked to the outside! We were moved to another room but it wasn't the cleanest and the bed was quite uncomfortable. We did have a...More
Response from Shirley-anne H | Reviewed this property |
We have just left there thank goodness we are now in a clean comfortable place the work is ongoing and you have to be an expert driver in the car park, the lodge is terrible and not covered by the 3 stars for the hotel, it... More
We have just left there thank goodness we are now in a clean comfortable place the work is ongoing and you have to be an expert driver in the car park, the lodge is terrible and not covered by the 3 stars for the hotel, it is below basic and pointless complaining, I carnt say what the hotel is like but the management are not helpful. good luck, by the way 24 hour parking in bath is £14:00 at long stay city car parks.