Akoya Hotel & Spa
6 Impasse les Goélands, La Saline les Bains 97434 Reunion Island
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$459
Free cancellation until 17/02/23
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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
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About
#5 of 5 hotels in La Saline les Bains
Location
Cleanliness
Service
Value
Situated on the West coast of Reunion Island, only 50km away from Roland Garros Airport, the brand new five star establishment Akoya Hotel & Spa is located next to a safe and beautiful lagoon, offering an immersion into a universal crossroad of exotic luxury and serenity. Situated 2 min walk from the Trou d'Eau lagoon.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Entertainment staff
Board games / puzzles
Babysitting
Secured parking
Wifi
Hot bath
Pool / beach towels
Infinity pool
Pool with view
Outdoor pool
Private pool
Shallow end in pool
Fitness / spa changing rooms
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary tea
Complimentary welcome drink
Kid-friendly buffet
Kids' meals
Outdoor dining area
Snack bar
Special diet menus
Wine / champagne
Poolside bar
Children's playground
Children's television networks
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids pool
Highchairs available
Airport transportation
Shuttle bus service
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Body wrap
Couples massage
Facial treatments
Foot massage
Full body massage
Hammam
Hand massage
Head massage
Light therapy
Makeup services
Manicure
Massage
Neck massage
Pedicure
Steam room
Waxing services
24-hour security
Baggage storage
Concierge
Gift shop
Outdoor furniture
Sun deck
Sun loungers / beach chairs
First aid kit
24-hour check-in
24-hour front desk
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Coffee / tea maker
Cable / satellite TV
Extra long beds
Walk-in shower
Soundproof rooms
Bathrobes
Housekeeping
Private balcony
Room service
Safe
Sofa
Telephone
Wardrobe / wardrobe
Clothes rack
Iron
Tile / marble floor
Wake-up service / alarm clock
Minibar
Refrigerator
Flatscreen TV
Radio
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Mountain view
Ocean view
Pool view
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Ocean View
Languages Spoken
English, French, Spanish, German
Location
51Somewhat walkable
Grade: 51 out of 100
236Restaurantswithin 10 km
59Attractionswithin 10 km
Contact
6 Impasse les Goélands, La Saline les Bains 97434 Reunion Island
Getting there
See all nearby hotels
1432Reviews16Q+A10Room tips
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let’s start of with the rooms, they are okay but don’t offer maximum comfort, the pillows are super uncomfortable the showers don’t close, and the outdoor furniture is made out of plastic and are very ugly. Second of all let’s talk about the pool: they are literal rows of mattresses but clients change the spots, kids splash and run around screaming and not taken care of by the parents. The pool side also offers a bar but we ordered a coca cola zero and ended up with a fake and cheap cola. the poolside also has seating places where clients bring chips, smoke, and mess up everything. Let’s move on to the breakfast: WORST BUFFET EVER!!! you’ve got to get your drinks yourself, the food is premade and bought, the quality of the food is horrible and the service is bad. we spoke to a server who told us it was his first day and that the hotel was getting inexperienced workers. After having a horrible breakfast we decided not to try lunch or dinner at the hotel. The fitness center is dirty, small and doesn’t have AC. And finally the hotel in general is just bad and mediocre. …
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Date of stay: October 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
3 Helpful votes
Helpful
Nice enough hotel with friendly staff, but nowhere near 5 star. Rooms were on small side but clean and tidy, most staff spoke very little English, and when your bear in mind this masquerades as a 5 star hotel it really isn't good enough. There's nothing you can say is poor about the hotel, but it reminded us of the 2 star Ibis chain in Europe ... it's just like a glorified Ibis. Not knowing local prices we opted for half board, a BIG mistake. Breakfast was ok quantity was good, but I couldn't face anything cooked, just the usual Continental breakfast. Now the evening meal was a different matter... at 45 euro's each it was it was tuna or chicken, and the following night, chicken or tuna, and that was it ! Salad, pasta etc was nice enough but the chicken was miniscule. There was no buffet and the menu so limited. We complained at reception and asked to downgrade to B&B. A manager later found us by the pool and before we could say anything, apologised saying they were aware of the issues and a new menu was starting the following Monday. He said the chef would prepare us a special meal that night and offered a full refund ( for the evening meals) for the 4 days we spent at the hotel. We declined the meal and asked he provide proof of the refund by e-mail. That night we had a really nice 2 course meal in a beach bar just in front of the hotel, water, several beers and a bottle of wine, food included half a lobster and giant prawns, .. total 70 euros as compared to the rubbish in the hotel at 90. We left the next day, bumped into the manager as we were leaving and reminded him about the e-mail he promised to send. About 2 weeks later I mailed him. About 2 weeks after that I complained to the Travel Agent and in early November finally received the refund, although it was much less than the 90 Euros per night, plus drinks, they were charging... and still no mail from the manager. Just to position things on the food, my partner doesn't like fish and is a bit of a fussy eater , but I'll eat most things. I wouldn't go back here if they paid me !…
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Date of stay: August 2019
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
3 Helpful votes
Helpful
Response from Dharma K, Gérant at Akoya Hotel & Spa
Responded 24 Nov 2019
Dear Sir , I am very well surprised for your comment , just after your departure I have personnally made necessary arrangement with your agency for the refund and if it took so long , it was more a matter with the administratives processes which has to be done. I would not go through all your summary of your experience , I would like only to bring to your attention that I have asked you about the meals you would like to eat and our chef will personalize your meal every day following your envy and humour so as to spend a good stay with us. I cannot let you talk about "rubbish" , this is just irrespectful and impolite towards my staff , anyway what I can understand from you is : once refund done you have taken the right to be impolite! I hope you are sincere about the talk we had together with your wife and I have arranged some couple of drinks free of charge which you have forgotten to write in your experience!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed at the hotel for 3 days during October, last weekend. The staff was friendly and most spoke sufficient English which is rare on the island. The rooms were modern and clean, the hotel seems new, there was a large variety of food during breakfast. There are enough restaurants around the hotel if one wants to eat outside.
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Date of stay: October 2019
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from AKSeverine, Responsable réception at Akoya Hotel & Spa
Responded 20 Oct 2019
Dear Boryana, Thank you for taking the time to share your comments about your recent stay with us. We are glad to hear that you had a nice time and that you enjoy the facilities. We do hope to have the pleasure to welcome again. Kind regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This hotel was nice. The room was comfortable however there were no windows, which we knew about going into it. It was the perfect place to just sleep in between a busy tour schedule. The coffee was great. Breakfast was limited but was sufficient. The staff was wonderful.
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Date of stay: September 2019Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from AKSeverine, Responsable Hébergement at Akoya Hotel & Spa
Responded 26 Sep 2019
Dear Barbara, Thank you for your comments. However, I am afraid that your are talking about the wrong Akoya Hotel. Ours is located in Reunion Island. After seeing your profile, I can see that you were in ho chi minh. We do hope to have the pleasure to welcome you in our beautifull Hotel in Reunion Island. Kind regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
A wonderful place to stay in the Reunion Islands,a French administered territory in the Indian Ocean.Comfortable rooms,good ambience with a lot of greenery it was a great choice.Extremely courteous staff make you feel at home.The pool,spa and sports facilities gave us time to relax. Overall if we revisit the island we would definitely stay here.
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Date of stay: April 2019Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Repost
Helpful
Response from servicecom, Responsable relations clients at Akoya Hotel & Spa
Responded 17 Apr 2019
Dear Lakshmi Narayanan, Thank you for taking the time to share your experience and for your kind compliments for the quality of our services and facilities. We are truly glad that you had a most enjoyable stay among us. At Akoya Hotel & Spa, we are committed to consistently providing warm and efficient service to our guests and their appreciation is always our greatest reward. We are indeed fortunate to have such a passionate team who do their utmost to ensure the day-to-day maintenance of the hotel gardens and grounds. Our vegetable products are carefully selected from our organic “Akoya Farm” and are grown without the use of pesticides in order to deliver, not only tasty, but also healthy food. We do hope to have the pleasure of welcoming you again for another wonderful holiday at Akoya Hotel & Spa. With Kind Regards, Akoya Hotel & Spa
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I have been in this hotel just a night during a business trip. I had the time in the evening to have dinner in the restaurant and see the swimming pool activity and management. This is large hotel with basic activity: Food at resaturant was ordinary-mediocre, no buffet. Breakfast poor selection. Standard rooms. I had two rooms because the first was with low Wi-Fi signal and they moved me to a second room where a professional manager comes in my room to add an extra Wi-Fi repeater (great service! ). Great sunset view from the swimming pool. But the swimming pool decoration is, again, mediocre as a standard holiday area.
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Date of stay: February 2019Trip type: Travelled on business
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from servicecom, Responsable relations clients at Akoya Hotel & Spa
Responded 19 Mar 2019
Dear gmz63, I would like to thank you for your stay at Akoya Hotel & Spa. We are glad to hear that you loved the amazing view facing the sea. The location of the hotel is considered as one of the most stunning one of the island offering a wide variety of services. Our spa is made up of various treatments in order to deliver a unique sensory experience and our fitness center is equipped with installations top of the range for cardio training and for muscular strengthening. At Akoya Hotel & Spa, many internal activities are provided such as the padel tennis, game room, bowling and our infinity swimming pool offers a breathtaking view facing the magnificent lagoon of Trou d’eau. We propose a buffet every saturday nights as from 19h30 and every sunday as from 12h30. In addition, a wide assortment of dishes is available from our “A la carte” menu for the convenience of our guests during the week. We wish to point out that our vegetable products are grown without the use of pesticides and are carefully selected from our organic “Akoya Farm”. Furthermore, our continental breakfast includes a large variety of food items: toast, cheese, pastries, fruit, juice, cereals, eggs and meat. We apologise for the shortcoming you experienced about the Wi-Fi signal which is beyond our control, and as such, we assured you that the necessary measures have been taken from the network operator. We truly hope, that you will consider giving us another opportunity, with a view to welcoming you back to Akoya Hotel & Spa. Sincerely, Akoya Hotel & Spa
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed at Akoya resort and spa for 6 nights. Me and my wife were on our honeymoon, we must say that the staff did a great job in making our honeymoon extra special. The staff were extremely helpful and friendly especially Emily and Maxim. We had the opportunity of meeting the owner of the hotel and he took time out of his busy schedule to explain to us about reunion . The view from the hotel is breath taking, the property is located in a very convenient area. We enjoyed every minute in Akoya and we would highly recommend it.
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Date of stay: February 2019Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from servicecom, Responsable relations clients at Akoya Hotel & Spa
Responded 8 Feb 2019
Dear Samuel S, We are delighted that everything went well during your stay and that the team managed to create some golden memories for you on this special occasion. At Akoya Hotel & Spa, we constantly strive to provide our guests with a unique experience and we are glad to learn that we were able to deliver the same to you. We look forward to welcoming you back soon. Best Regards, Akoya Hotel & Spa
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Possibly the worst hotel experience I've ever had. They destroyed some of my property in my room. The manager was incredibly rude about it, and they refused to compensate me for their mistake! I would never stay here again.
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Date of stay: November 2018Trip type: Travelled as a couple
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from servicecom, Responsable relations clients at Akoya Hotel & Spa
Responded 7 Feb 2019
Dear worldwanderer73, We take good note of your dissatisfaction during your stay. Would you mind to share more details about these issues encountered during your stay with us via communication@akoya-hotel.com in order to better understand and clear up any ambiguity? Hoping to hear from you soon. Best Regards, Akoya Hotel & Spa
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Worst hotel for value for money that we have been for some time. Breakfast was poor for a 5 star hotel and every morning we had been looking for plates. Junior staff was hallful but cannot say the same for the overall manageress and the restaurant manageress. Made the mistake to spent New Year's eve there at €250 per person with a very ordinary buffet and without live music. Relatively good location and clean. Overall it is not recommended.
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Date of stay: January 2019Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
We planned a trip in Reunion Island and went to Akoya Hotel and Spa. We had such a wonderful family time. The hotel is very well situated and is cozy. The staff is very friendly and helpful. It is worth coming back. See you soon.
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Date of stay: November 2018Trip type: Travelled with family
Rooms
Location
Service
Room Tip: The view is one of the most amazing
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from christophec2699, Responsable Medias Sociaux at Akoya Hotel & Spa
Responded 19 Nov 2018
Hello, We thank you for the positive feedback in regards to our hotel and staff. We hope to welcome you soon. best Regards, Oma
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$295 - $433 (Based on Average Rates for a Standard Room)
LOCATION
Reunion IslandArrondissement of Saint-PaulLa Saline les Bains
NUMBER OF ROOMS
104
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Frequently Asked Questions about Akoya Hotel & Spa
Which popular attractions are close to Akoya Hotel & Spa?
Nearby attractions include Plage de La Saline les Bains (0.9 km) and Plage de Trou d'Eau (0.1 km).
What are some of the property amenities at Akoya Hotel & Spa?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Akoya Hotel & Spa?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Akoya Hotel & Spa?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Akoya Hotel & Spa?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to Akoya Hotel & Spa?
Conveniently located restaurants include Thai Run, Le Choka Bleu, and La Bonne Marmite.
Are there opportunities to exercise at Akoya Hotel & Spa?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Akoya Hotel & Spa have an airport shuttle?
Yes, Akoya Hotel & Spa offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Akoya Hotel & Spa have airport transportation?
Yes, Akoya Hotel & Spa offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Akoya Hotel & Spa?
Yes, dry cleaning and laundry service are offered to guests.