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Cinnamon Bey Beruwala

09/04/2017 10/04/2017
1 room 2 adults 0 children
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1,510 Reviews from our TripAdvisor Community

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There are newer reviews for Cinnamon Bey Beruwala
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Showing 1,254: English reviews
Reviewed 9 January 2017

We stayed 2 nights at this hotel, the design of the hotel is quite good, with the pool and dinning area being the best. The rooms are a bit old, and can definitely use a bit of an upgrade. Staff are friendly and helpful. Beach outside the hotel is a public beach with locals standing outside the exit to the...

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Helpful?
Thank Younis M
BEYGM, General Manager at Cinnamon Bey Beruwala, responded to this review

Dear Guest, Thank you for reviewing in such a detail your recent stay at the Cinnamon Bey Beruwala. It is a pleasure to note your satisfaction with your experience at our hotel; we appreciate your kind words of praise on our pool,dining area & our helpful staff. Thank you for your constructive feedback that will be invaluable for the continuous...

Reviewed 5 January 2017

As we enter the sprawling lobby with a view of the pool and the sea ,you are transported to a different world .Check in was a breeze .The reception staff very friendly and cooperative.The rooms are not very large but have individual balconies. There are plenty of choices for food .The food quality wasn't very great and could have been...

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Helpful?
Thank Subodh V
BEYGM, General Manager at Cinnamon Bey Beruwala, responded to this review

Dear Guest, Thank you for posting a review on Trip Advisor regarding your stay at the Cinnamon Bey. It is a pleasure to note your satisfaction with your experience at our hotel; we appreciate your kind words of praise on our rooms, restaurant as well as our friendly & helpful staff. Thank you for your constructive feedback that will be...

Reviewed 5 January 2017 via mobile

We have spent 2 weeks touring Sri Lanka, visiting Kandy, Cultural triangle, Nuwara Eliya, Adams Peak, Galle and finally here at Cinnamon Bey. We booked this location as after two weeks of backpacking, trecking up mountains and adventures a relaxing 5 star location seemed just up our street! Unfortunately whilst everywhere else we stayed was one star (at best) Cinnamon...

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2Thank Guyvenables
BEYGM, General Manager at Cinnamon Bey Beruwala, responded to this review

Dear Guest, Thank you for the feedback about your stay at Cinnamon Bey recently. We are disappointed to find that we did not entirely met your expectations and we would like to apologise most sincerely for this. We have taken into consideration your comments which will be invaluable to our continuous improvement processes. With the assurance of a better experience...

Colombo, Sri Lanka
Reviewed 4 January 2017

It is ideal for a joyful and relaxing vacation. We could enjoy the sunny beach, pleasing surroundings and tranquility to its best and were delighted with delicious local & foreign cuisines. Hotel architect was elegant and would thankful to the staff for enduring guests comfort and great service.

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Helpful?
Thank Umayangani1985
BEYGM, General Manager at Cinnamon Bey Beruwala, responded to this review

Dear Guest, Thank you for your five-star review and your loyalty towards Cinnamon Bey Beruwala. We value your feedback as a long standing guest and are glad that you enjoy your visits to the hotel. It is always a pleasure to read reviews of satisfied guests.We are delighted that you and your delegates had a pleasant experience with us.We were...

Northern Ostrobothnia, Finland
Reviewed 3 January 2017

Cinnamon Bey Beruwala was our last destination during our visit to Sri Lanka and unfortunately this hotel was the most disappointing. The hotel was fully booked and first we were given a ground floor room with big humidity and mold problem: awful smell and visible mold dotting the whole ceiling and growing on the walls as well. We were then...

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Helpful?
Thank TravelForFun2017
BEYGM, General Manager at Cinnamon Bey Beruwala, responded to this review

Dear Guest, Thank you for the feedback about your stay at Cinnamon Bey recently. We are disappointed to find that we did not entirely met your expectations and we would like to apologize most sincerely for this. We have taken into consideration your comments which will be invaluable to our continuous improvement processes. With the assurance of a better experience...

Reviewed 3 January 2017 via mobile

This hotel is lovely. Nice building, great pool area, large choice of dining, buffet is excellent and very tasty, wifi good throughout, rooms clean and comfortable. I would have given it full marks if not for the terrible service. We found it desperate throughout whenever we were relying on the waiting staff in the resteraunts or bars and complained several...

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Helpful?
Thank JohnKenna
BEYGM, General Manager at Cinnamon Bey Beruwala, responded to this review

Dear Guest, Thank you for your review of Cinnamon Bey Beruwala. We are concerned to note from your review that your stay with us has not been to your expectation, eventhough you are happy with some of the facilities on offer. We have taken due note of your observations and thank you for bringing them up to our attention. We...

Dubai, United Arab Emirates
Reviewed 2 January 2017

This is a beach side property with resort facilities. We had a few issues at check in and in the room which were resolved professionally by the staff. A special mention for the housekeeping manager Arushan who was extremely helpful when we had an issue with the room. The resort pool is lovely and relaxing. The only downside is that...

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Helpful?
Thank Idana k
BEYGM, General Manager at Cinnamon Bey Beruwala, responded to this review

Dear Guest, We appreciate very much your kind review and the five-star rating given for your experience at Cinnamon Bey Beruwala with your family. Thank you for the sentiments expressed and it was indeed heartening to learn of your continued patronage and loyalty towards us. We value your continued patronage and we do hope that this would not deter you...

Sydney, Australia
Reviewed 2 January 2017 via mobile

Our family spent three nights over the NYE period, and we were thoroughly impressed with our stay there. This is the second time we've been to the hotel, and our major feedback from our first stay was that service was friendly but a little slower than desired. They've definitely tightened up on that front - all of our requests were...

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Helpful?
Thank ngin380
BEYGM, General Manager at Cinnamon Bey Beruwala, responded to this review

Dear Guest, Thank you for your five star review and your loyalty towards Cinnamon Bey Beruwala. We are indeed delighted that you enjoyed the atmosphere at the hotel during this festive season. We do appreciate the sincere sentiments expressed regarding our efforts and creativity exhibited having especially our valued guests in mind. Feedback from long standing guests is vital to...

Uxbridge, United Kingdom
Reviewed 2 January 2017

Cinnamon Bey is a fairly nice resort in south Western Sri Lanka: good transport connections and access from Colombo. The resort facilities were good and even at the peak breakfast load the staff managed to retain civility and calmness. Rooms were well apportioned and cleaned well. The views also not bad. The main issue is that sea is very rocky...

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Helpful?
Thank Amr A
BEYGM, General Manager at Cinnamon Bey Beruwala, responded to this review

Dear Guest, We are happy that you had an excellent stay and an overall satisfying experience at Cinnamon Bey Beruwala. Thank you for your positive feedback on the facilities on offer and appreciate your star rating. Having indulged in our true Cinnamon hospitality, we do hope you will decide to stay with us when you next visit Sri Lanka. Yours...

Sharjah, United Arab Emirates
Reviewed 31 December 2016

We arrived on the 20th of December for a week holiday, the hotel looks great, the rooms are nice and spacious, however the humidity in the room was very high, more or less like outside. Shame that we could not use the beach as we were surrounded by local merchants, trying to sell us something or services, tuk tuk, boat...

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Helpful?
Thank Sacco7764
BEYGM, General Manager at Cinnamon Bey Beruwala, responded to this review

Dear Guest, Thank you for your star review. We are delighted that you and your family thoroughly enjoyed your stay at Cinnamon Bey Beruwala indulging in the great offerings during Christmas. We have received loads of appreciative comments on the festivities organized for the season and it is a pleasure to learn that we have made our valued clientele joyful....

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09/04/2017 10/04/2017
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Beachfront
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Laundry Service
  • Concierge
  • Babysitting
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
Official Description (provided by the hotel)
It marks the spot for the first Muslim settlement on the island, established by the Arab traders around the 8th century AD. Strong of this rich heritage, the resort’s design has been influenced to feature a modern Moorish style and décor. Cinnamon Bey is named with reference to this history and is the term used to address provincial nobleman of the Ottoman Empire. With its bright and spacious rooms, all overlooking the garden and the sea, the resort offers superior and deluxe rooms as well as two large suites. The main feature of this fesort is its large food selection with a range of mezze and grills served at the Arabic Mezz2 restaurant. Rock Salt restaurant features a fusion Asian cuisine where guests can enjoy cooking their own food on hot stone, Raw counter offers an array of sushi and sashimi while Fire restaurant features pizzas and grilled seafood and meat. In addition, the Bufe restaurant offers traditional Sri Lankan food as well as international cuisine. ... more   less 

Additional Information about Cinnamon Bey Beruwala

Address: Moragolla, Beruwala 12070, Sri Lanka
Region: Sri Lanka > Western Province > Beruwala > Moragolla
Price Range: ₹ 5,432 - ₹ 16,885 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Cinnamon Bey Beruwala 4.5*
Number of rooms: 200
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Questions & Answers

Here's what travellers have asked, with answers from Cinnamon Bey Beruwala staff and other travellers.
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Questions? Get answers from Cinnamon Bey Beruwala staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Great Pool and beach.”
 of 5 bubbles jaliya11, 19 Mar 2017 | Read review
“Suites are spacious, quiet with an outside plunge pool and separate balcony. Ideal for a special occasion.”
 of 5 bubbles 298susank, 16 Mar 2017 | Read review
“Room 801 a luxury suite that I could not fault!”
  • Luxury Suite
 of 5 bubbles fraserstewart, 11 Mar 2017 | Read review
“Deluxe rooms are provided with a private pool.”
 of 5 bubbles gaminisiriwardena, 9 Mar 2017 | Read review
“This hotel doesn't know what "maintenance service" is all about !”
 of 5 bubbles davidmC5955GB, 5 Mar 2017 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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