We had a big family group of 15 staying over as a part of a week package. The hotel is clean and services are good. Rooms had great AC in the hot weather were cleaned almost daily (mondays off). I actually had only a few pics of the hotel without family members in them so I have those included, the cleaning staff had nice surprises for the kids in their beds every time, their toys and stuff laying on the bed when they cleaned were used in the cleaning as below. Very memorable! The staff overall is great, very polite and professional. Especially Jimmys who works at the main restaurant/bar is amazing. He genuinely seems to love his work and serve the guests to his best ability. I don't usually like it when on a holiday abroad my native language is spoken to (Finnish) me as a sort of gimmick, but Jimmys really wanted to learn, spoke decently well and did it all very naturally and seemed very genuine in his interactions with me. Also makes great milkshakes! Spotted him surprising a group of special needs kids with small milkshakes once, just an amazing person! - the Finnish milkshake guy…
Thanks you Creta palm staff for making our stay memorable and relaxing. We had great service from the reception, restaurant and the housekeeping. The breakfast as well as the dinner buffet were top. We had great choice and had a great service. The sanitary procedures were respected which made it feel safe. Keep it up. We hope to come back another time.
This man is an excelent The best Drinks ever thank you do much for this amazing week hopefully see you again next year wish xou all The best keep going like that bar with not Jimmy will be empty thank you do much
Lovely hotel and brilliant staff, couldn't do any more for you. Very friendly and 'Jimmys' behind the bar was the life and sole of every evening! Lovely food and a good variety for all nationalities! VERY clean! Everything was spotless and the staff worked so hard to make it a pleasant trip! Many thanks to all of them!!
Couldnt fault anything studio had everthing that we needed. excellent standard of cleanliness house keeepers doing a brilliant job. in good location for beach and local restaurants . Bus stop nearby. Ate in restaurant for breakfast plenty of choice and could always find a table. All hotel staff are brillant and friendly and very helpful . Couldnt fault a thing will be back next year
Best bartender you will ever meet. He is a good friend, makes you laugh and makes awesome cocktails. Would definitely recommend this place. The hotel is in a very good location, it has a private beach and lots of taverns nearby.
The hotel was nice, clean and near the beach. The staff were friendly, especially the bartender Jimmy, who made great cocktails and understood finnish humour well. Both pools were nice, and poolbar food was good. Sirpa&Arto from Finland🇫🇮
We were at rhe Creta palm hotel in june 2022, very clean, good looking hotel, very close to the beach. At the hotel is a very good atmosphere, all the staff is very helpfull, the best ist Jimmy from bar, makes great drinks and he is also great personality, good to talk about everything!!!!! Food delocios, we reccomend this hotel special for the families
Stayed 3 weeks in may 2022 could not fault it rooms cleaned every day fresh bedding and towels every day staff extremely friendly and work so hard Whole complex is so clean Will definitely return Breakfast was plentiful and pretty decent too
Okay, my about tenth time in the hotel since 2006. Been here with kids and family and as solo traveller, as now. Seen how the hotel has changed in 16 years. The hotel is situated at good place in Kato Stalos, one of the best beaches just in a few steps near. Bus stop near - easy to go to Chania or other villages. Overall nice place also for longer walks and the profile of land is really good for exercise. Accommodation - rooms are clean and nice. Breakfast - something for everybody Dinner - those three dinners which I had in hotel it was pretty good. Well, hotel food and for tourist's taste but good. I have got many times all inclusive here, it's a good worth of money but if you want original cretan tastes, visit in some family tavern. There are many of them near and in easy ways from the hotel. Pools ...two and enough big, a lot of sunbeds. Pool bar /main bar open 10.00 - midnight. Nice place to sit and chat, karaoke once a week and live saxophone once a week, the saxophonist was really good. Happy and friendly people make the hospitality, most of the persons have worked in the hotel for many years. Jimmy is the heart of the main bar, Stella in restaurant, Eva and Sofia in reception. All of the people make long hours and they are always friendly. The hotel has a lot of customers who have been there for many times. In my opinion it is clear why it is so.…