Enotel Golf Santo da Serra
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Estrada Fonte de Santo Antonio 67, Santo Antonio da Serra Machico, Madeira 9200-152 Portugal
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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
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Room & Suite (87)
Dining (45)
About
Location
Cleanliness
Service
Value
Travellers' Choice
Enotel Golf Santo da Serra is a 4-star hotel built on an area of 18,000 m², built in an old manor house that portrays the traditional Madeiran style. With 68 comfortable rooms and a beautiful view of nature, it offers a modern, quiet and elegant environment, located 10 minutes from the airport and 25 minutes from the center of Funchal. Here at Enotel Golf Santo da Serra, we are always committed to ensuring that you feel completely relaxed and cared for, as you would be staying at a friend's country house. Experience the natural serenity of the region of Santo da Serra, you will fall in love!
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Property amenities
Free parking
Free internet
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Golf course
Hiking
Car hire
Internet
Indoor pool
Heated pool
Bar / lounge
Restaurant
Breakfast buffet
Horseback riding
Billiards
Banquet room
Meeting rooms
Hammam
Massage
Baggage storage
Concierge
Non-smoking hotel
Sun terrace
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Housekeeping
Private balcony
Safe
Flatscreen TV
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
Languages Spoken
English, French, Spanish, German and 1 more
Location
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Contact
Estrada Fonte de Santo Antonio 67, Santo António da Serra Machico, Madeira 9200-152 Portugal
Name/address in local language
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480Reviews14Q+A33Room tips
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+1
The hotel from the outside looks really beautifull even stunning i must say that i love that, the backyard is really green everywhere you look. But the hotel inside is a totally different story. I must say that this is the worst bed i have slept in. I had to sleep at the floor literally. I can't remember a bed that bad. The room itself wasn't inviting at all. Too dated the furniture with scratch all over. The bathroom is more inviting than the room. The pool area, is an inside pool by the way, has its flaws too. Now the breakfast, it has a very poor variety of cheeses as well the hams. Very poor choices, the pancakes were a joke and no omelette station, only a ham omelette and it was very dry to my taste. The only thing remarkable on this breakfast is the way they serve the yogurt. The rest is better to forget. At the checkout they didn't ask me about our stay or how was our night, only, it's all paid we hope to see you soon. Take your guess... i fairly give this hotel 3 stars, and they need to improve to get there, but not more than that...…
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Date of stay: October 2019Trip type: Travelled as a couple
Helpful
Response from EnotelHandR, Diretor-Geral at Enotel Golf Santo da Serra
Responded 7 Oct 2019
Dear guest, Firstly we would like to thank you for taking your time to share your opinion about our hotel. It is very important to us and can always help us to improve. We feel sorry to read that the Enotel Golf - Santo da Serra did not meet your expectations. We always make all our efforts to make sure that our guests have a great time with us. We take this opportunity to send you our best wishes for both your private and professional life. Kind regards, Maria Freitas
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This hotel is located about 15/20 mins drive from the airport, way up on the island (you may feel your ears pop with the altitude, on the drive up). It is quite isolated, even though there is a tiny village near it (5 mins walk, it has an ATM, a church and a few shops). There is also a bus stop very near, with regular buses to/from Funchal. As for the hotel, it has good facilities and a nice decor. The indoor pool looked inviting but did not get a chance to try it. The room was nice, fairly small but very clean. Good bathroom with a large shower and strong water pressure. Reception staff was friendly and helpful. It has a restaurant that serves a nightly buffet, for €18 plus drinks, per person. It finishes at 2130 so if you are planning to eat after that, it s best to make other arrangements. Breakfast was busy, with plenty to choose from.…
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Date of stay: September 2019Trip type: Travelled on business
Value
Location
Service
2 Helpful votes
Helpful
Response from EnotelHandR, Diretor-Geral at Enotel Golf Santo da Serra
Responded 9 Sep 2019
Dear Guest, It was our pleasure having you at the Enotel Golf - Santo da Serra and on behalf of everyone here, thank you for your preference, We cannot thank you enough for sharing your holiday experience with fellow TripAdvisor users and we are tremendously pleased to read how much you thoroughly enjoyed your stay with us and we all hope to see you again in the near future. Best wishes and Muito Obrigado. Maria Freitas
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Very good and large choice of food, buffet style for dinner and breakfast as well. Clean and large rooms. Wifi was fast. Possibility to have an early breakfast; gluten-free option also available. Several bars in the vicinity to taste local poncha.
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Date of stay: June 2019Trip type: Travelled with friends
Value
Service
Sleep Quality
1 Helpful vote
Helpful
Response from EnotelHandR, Diretor-Geral at Enotel Golf Santo da Serra
Responded 11 Jun 2019
Dear guest, We would like to thank you for your kind review following your recent stay with us. We are really pleased to hear that you had a wonderful stay and we appreciate your excellent rating on our hotel and services. Maria Freitas
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Nice hotel in a little village. Very fine employees in the hotel who wants to help you with everything. When I became ill (appendix) they arranged a room in another hotel next to the hospital for my family without extra costs. Splendid action!.
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Date of stay: May 2019Trip type: Travelled with family
Value
Rooms
Service
Helpful
Response from EnotelHandR, Diretor-Geral at Enotel Golf Santo da Serra
Responded 11 Jun 2019
Dear guest, We were so thrilled to read your review about our Enotel Golf - Santo da Serra. Thank you so much for your positive comments following your recent stay with us. We wish you all the best and hope to welcome you back in the near future. Kind regards, Maria Freitas
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All though a place like this is usually way out of budget for people like me, a good offer made two nights here affordable and I absolutely loved IT. Santo da serra is a really nice village in general and the hotel was just a cherry on the cake. All though it's situated up in the mountains, it's still only 10 minutes from the coast. The hotel staff was a delight and the breakfast was Super-duper!
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Date of stay: May 2019Trip type: Travelled as a couple
Helpful
Response from EnotelHandR, General Manager at Enotel Golf Santo da Serra
Responded 28 May 2019
Dear Guest, It was our pleasure having you at the Enotel Golf - Santo da Serra and on behalf of everyone here, thank you for your preference, We cannot thank you enough for sharing your holiday experience with fellow TripAdvisor users and we are tremendously pleased to read how much you thoroughly enjoyed your stay with us and we all hope to see you again in the near future. Best wishes and Muito Obrigado.
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AngeloCostaRosa asked a question Jun 2017
Lisbon, Portugal42 contributions9 helpful votes
Answer from twapee
Jul 2017 |
With our hired car it was relatively easy to reach. Follow the sign Enotel golf hotel. Thera are no activities for kids in the hotel.
Lin R asked a question Nov 2016
Isle of Wight, United Kingdom8 contributions1 helpful vote
WillowLalenia asked a question Sep 2016
Truro, United Kingdom
Answer from PaulLyn
Nov 2016 |
Local SAM bus just around the corner gets you around. Timetable is available on the Web. Somewhat limited at the weekend.
janice w asked a question Jul 2015
Greenock, United Kingdom97 contributions45 helpful votes
Answer from EnotelHandR
Jul 2015 |
Good morning,
Greetings from Madeira!
We are not allowed to send email addresses here so the only way I can manage is this:
sara (dot) correia (at) enotel (dot) (and com at the end). Please contact us direct so that we can send you the car rental price list and give you all the information you need.
Best regards,
Sara Correia
Public Relations
123
Nigel O wrote a tip Dec 2018
Bristol, United Kingdom7 contributions9 helpful votes
"There are just 2 floors and the whole hotel is in a quiet area. We had a south facing ground floor room which was great in December."Read full review
Peter from Essex wrote a tip Dec 2018
London, United Kingdom8 contributions5 helpful votes
"It doesn't look like all rooms have a balcony/terrace, if important to you, ask what your getting."Read full review
swanny01 wrote a tip Nov 2018
zingem belgium59 contributions44 helpful votes
"All rooms are at the basement"Read full review
natalierY8641ZE wrote a tip Mar 2018
Liphook2 contributions2 helpful votes
"There is no lift and not all rooms have a balcony or outside space."Read full review
HeatherKeeling wrote a tip Dec 2017
Bridgnorth, United Kingdom286 contributions168 helpful votes
"Opening out onto the gardens."Read full review
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PRICE RANGE
€ 46 - € 76 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
do santo hotel
LOCATION
PortugalMadeira IslandsMadeiraSanto António da Serra Machico
NUMBER OF ROOMS
68
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Claim Your Listing Frequently Asked Questions about Enotel Golf Santo da Serra
Which popular attractions are close to Enotel Golf Santo da Serra?
Nearby attractions include Quinta do Riacho (1.9 km), Balcoes de Ribeiro Frio (7.1 km), and Museu da Baleia da Madeira (7.2 km).
What are some of the property amenities at Enotel Golf Santo da Serra?
Some of the more popular amenities offered include an indoor pool, free breakfast, and an on-site restaurant.
What food & drink options are available at Enotel Golf Santo da Serra?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Enotel Golf Santo da Serra?
Yes, free parking is available to guests.
What are some restaurants close to Enotel Golf Santo da Serra?
Conveniently located restaurants include Adega Moniz, Restaurante Lily's, and Snack Bar A Pipa.
Are there opportunities to exercise at Enotel Golf Santo da Serra?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Are any cleaning services offered at Enotel Golf Santo da Serra?
Yes, dry cleaning and laundry service are offered to guests.
Does Enotel Golf Santo da Serra offer any business services?
Yes, guests have access to meeting rooms and a banquet room during their stay.
Which languages are spoken by the staff at Enotel Golf Santo da Serra?
The staff speaks multiple languages, including English, Spanish, French, German, and Portuguese.
Are there any historical sites close to Enotel Golf Santo da Serra?
Many travellers enjoy visiting Colégio dos Jesuítas do Funchal (11.9 km), Santa Clara Convent (12.1 km), and Blandy's Wine Lodge (12.2 km).