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The Palms Hotel

889 reviews
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Traveller (819)
Room & Suite (232)
Pool & Beach (203)
Overview
  • Excellent44%
  • Very good29%
  • Average15%
  • Poor7%
  • Terrible5%
Travellers talk about
“sri lanka”(146 reviews)
Free Internet
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4.0 Star Hotel
All hotel details
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Reviews (889)Write a Review
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All reviewssri lankaseafood restaurantfisherman's wharfspecial meallobby areasea viewrelaxing holidayindian oceanlive bandnice poolsuperb locationbuffet stylebreakfast and dinnerevery eveningbeach boystuk tukroom boy
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1 - 5 of 715 reviews
Reviewed 4 days ago

This is 3.5 star hotel with beautifully laid gardens and buildings with scenic pathways. The ponds and canals filled with colorful fish lining the walkways, adds to the serene atmosphere. Checkin was very smooth. It was a nice gesture of them to provide a wheelchair...More

Thank Roshan R
Reviewed 6 days ago

We visited this hotel for a family outing and it was a very disappointed experience. First, we wanted to have buffet lunch for 4 people and wanted to use the pool. But they said they would charge separately for the pool which is really high...More

Thank Prasad223
Reviewed 2 weeks ago via mobile

The rooms are small and the blankets & curtains were old & tattered. The price we paid was ridiculous Food was good to very good. Ample sitting area in the lounges and the evening musicians were good. The beach in front of the hotel is...More

Thank eksaath2016
Response from Management_CFH, Assistant Manager at The Palms HotelResponded 1 week ago

Dear Guest We regret any inconvenience that may have been caused to you during your stay with us. We thank you for the constructive feedback which is truly invaluable to us and we will certainly take the highlighted areas in to consideration for areas of...More

Reviewed 4 weeks ago

The sand was so soft and you could actually walk pretty far into it as well as enjoy body boarding and some beginner surfing. The hotel too was very nice. We had read a number of bad reviews right before we arrived so were very...More

Thank VivaBella
Response from Management_CFH, Assistant Manager at The Palms HotelResponded 1 week ago

Dear Guest, Thank you for taking the time to share such a positive feedback with us. We are delighted to read that you enjoyed your stay at our hotel and that you especially appreciated the hotel’s location and atmosphere, as well as the pool and...More

Reviewed 4 weeks ago

this was our choice of destination to spend a short weekend getaway celebrating our birth and anniversary month. we had a special offer for the rooms and since we are celebrating our anniversary we had an free room upgrade. considerably an average type of hotel...More

Thank Esh_MEMORIES
Response from Management_CFH, Assistant Manager at The Palms HotelResponded 1 week ago

Dear Guest, Thank you for taking the time to post your comments on Tripadvisor following your recent stay with us. It is with much pleasure that I read your kind acknowledgment of our warm hospitality, facilities and the culinary experience. We strive to make sure...More

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123456143
About
Amenities
Top amenities
Pool
Room Service
Free Parking
Fitness Centre with Gym / Workout Room
Beachfront
Restaurant
Free Internet
Bar/Lounge
Spa
Hotel Amenities
Room Service
Free Parking
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Outdoor pool
Details
Price range
US$ 86 - US$ 225 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Luxury Hotel in Beruwala
#7 On the Beach Hotel in Beruwala
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 86 - US$ 225 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Luxury Hotel in Beruwala
#7 On the Beach Hotel in Beruwala
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (819)
Room & Suite (232)
Pool & Beach (203)
Dining (127)
Amenities (23)
Family and Play Areas (11)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
davesX616MA
19 October 2017|
AnswerShow all 5 answers
Response from Rupali B | Reviewed this property |
Yes it is.
1
Vote
Madss1
2 August 2017|
AnswerShow all 5 answers
Response from carinaTabbah | Reviewed this property |
Clean enough. The bathroom was a bit run down. And I asked for fresh towels upon arrival. But the sheets were clean.
1
Vote
Graham F
1 June 2017|
AnswerShow all 7 answers
Response from Deb V | Reviewed this property |
There is a elephant orfanage (sorry if spelling is wrong)and you can go on a safari and you see elephants and other animals hope this helps😀
0
Votes
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12345616
Room Tips
"201 very close to the elevator on the south wing on the first floor."
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"I loved having a ground floor room as we had a great view of the ocean and we could walk right out to the..."
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"Pool View / ground floor"
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"There are many other options around"
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