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TUI Family Life Orquidea

Certificate of Excellence
GreenLeadersPlatinum level
11/06/2017 12/06/2017
1 room 2 adults 0 children
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TUI Family Life Orquidea
TUI Family Life Orquidea
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1,649 Reviews from our TripAdvisor Community

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There are newer reviews for TUI Family Life Orquidea
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Showing 1,328: English reviews
Reviewed 15 August 2016 via mobile

I have just returned from a 2 weeks all Inclusive trip with my Husband and 2 children aged 13 and 10. Having been to the Orquidea before in 2012 the children were very excited as they had the best time here and we're looking forward to making more memories in this beautiful Hotel. The Hotel rooms have been refurbished and...

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Helpful?
5Thank Karen F
JAVIER M, Gerente at TUI Family Life Orquidea, responded to this review

Dear Karen, Thank you for having chosen to return to the Hotel Orquídea and for taking the time to post your review online. We are most thankful for your lovely comments regarding our service and staff at the hotel and also very pleased to hear that you found the food in the buffet fantastic and The Taverna fabulous. The Family...

Reviewed 14 August 2016 via mobile

I have just returned from a week staying at the las pitas apartments part of the family life complex and they were fantastic. As a family of 3 adults we wanted more space and to be together but still wishing to have the entertainment of a hotel and we really did have the best of both worlds. The apartment had...

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4Thank Angela S
JAVIER M, Gerente at TUI Family Life Orquidea, responded to this review

Dear Angela, Thank you for sharing your experience following your recent stay with us. It is a pleasure to know that you had a faultless experience at the Family Life Las Pitas. I will certainly pass on all of your positive feedback to the staff involved. We look forward to see you again in a short future. Javier Maeso Hotel...

Reviewed 14 August 2016 via mobile

1.BRACELETS. On the arrival we have got no bracelets (which I understand, because we were booked on half board) but some "nicely looking blue pieces of paper" which we were supposed to show every time we had breakfast and dinner. - every day I've got questions from the security guys and staff "Are you living in this hotel?" I don't...

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3Thank Kristina P
Reviewed 14 August 2016 via mobile

This hotel is a true family resort. Fantastic food, yes there are queues but it's summer holidays what do people really expect. Matimas is an amazing bloke with undying enthusiasm. His workouts in the pool are fab and how he manages to continue with that energy until kids disco at night is beyond me. The only two down falls are...

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2Thank Rebecca B
JAVIER M, Gerente at TUI Family Life Orquidea, responded to this review

Dear Rebecca, Thank you very much for sharing your review of the hotel. It’s great to hear that you found our hotel fantastic and that you were pleased with the food in the buffet restaurant. I will forward your comments to Raúl at the live cooking station, who will be very happy to receive them. Mattias is a great entertainer...

London, United Kingdom
Reviewed 14 August 2016

Me and my family stayed at this hotel from the 18th July to 1st August and I can say that this hotel is very pleasant and located in an ideal area. Our first impression of the hotel when we walked in was that It was very clean and that remained a key factor throughout our stay here; from lobby to...

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3Thank Holiday_Man098
JAVIER M, Gerente at TUI Family Life Orquidea, responded to this review

Dear guest, Thank you for your recent visit and for your lovely review of the hotel. It is great to hear that you enjoyed your stay and found our staff polite and helpful. We have recently refurbished the hotel, so we are very glad that the room pleased you. Thank you for recommending our hotel as family friendly. The team...

Reviewed 13 August 2016 via mobile

Having just left this hotel I felt compelled to warn any other poor families who may be planning on visiting this hotel! Absolutely overcrowded, not one sunlounger/parasol in sight unless youre prepared to be up at 6am to reserve. Was told on our first day that new rules were being enforced meaning no towels on loungers before 8am, despite signs...

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3Thank Bonnie L
A TripAdvisor Member
2 reviews
2 helpful votes
Reviewed 13 August 2016 via mobile

Just returned from 2 weeks here. Me, my wife and 4 yr old daughter. Pros and cons below: Pros: Entertainment - fantastic entertainments team who really go all out to put on a good show ( don't think Mathias ever sleeps!!) From kids club (pizza and chocolate parties) to coco and Charlie the clown to download 611 evening show. The...

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2Thank A TripAdvisor Member
JAVIER M, Gerente at TUI Family Life Orquidea, responded to this review

Dear guest, Thank you very much for taking the time to share your feedback. We are delighted to hear that you enjoyed your stay at Family life hotel Orquidea. We appreciate your comments regarding our entertainment team, our food, pools and recently refurbished rooms and will forward your concern about the room service. Apart from the self-service drink machines we...

Glasgow, United Kingdom
Reviewed 11 August 2016 via mobile

Was out in this fantastic resort, was lucky enough too meet one of the entertainment team called Katie, this young woman is a credit to the company and with out her thomsons would be lost, always professional great with the kids and adults always putting us at the forefront of EVERYTHING she does Cant wait too see you next year....

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Thank Ryan V
JAVIER M, Gerente at TUI Family Life Orquidea, responded to this review

Dear guest, Thank you for your recent visit. It is always a pleasure hearing from guests that enjoyed their stay. I will pass on your lovely comments to Katie! Best regards, Javier Maeso Hotel Manager FAMILY LIFE Hotel Orquídea FAMILY LIFE Tres Vidas FAMILY LIFE Las Pitas

Poulton Le Fylde, United Kingdom
Reviewed 9 August 2016

We have just had a really nice holiday with our grandson in this hotel. Good sea view , good food, very busy staff and great entertainment team. Our grandson loved the mini gym, the evening entertainment, pools etc. The weather was great too. However, Thomson need to rethink what takes priority for this hotel. There are just not enough staff...

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1Thank Breda2010
JAVIER M, Gerente at TUI Family Life Orquidea, responded to this review

Dear guest, Thank you for your recent visit and the time you spent reporting your valuations regarding our service and facilities. We are glad you found the hotel and the food great. Being in the peak season the hotel is very busy, but our staff do all their best to assure our guests a great holiday experience. Your comment regarding...

Oldham, United Kingdom
Reviewed 6 August 2016

Returned on Aug 1st after a two week all inclusive holiday at this clean, modern and well run hotel, everyone was so friendly. Our room had an amazing view of sea and pools. Rooms were cleaned daily and beds were comfy, air con was best we've had! Our two children aged 8 enjoyed the kids club but stopped going once...

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Helpful?
8Thank chrisjacklin2016
JAVIER M, Gerente at TUI Family Life Orquidea, responded to this review

Dear guest, Thank you for taking your time to share your opinion. We are delighted to hear that your stay was satisfactory and can't thank you enough for your kind words regarding our staff and services. It will be a pleasure welcoming you back to our hotel. Greetings from a warm and sunny Bahía Feliz, Javier Maeso Hotel Manager FAMILY...

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Beachfront
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free Internet
GreenLeadersPlatinum level
About the property
  • Beachfront
  • Wheelchair Access
Food & drink at the hotel
Taverna By The Sea
Taverna By The Sea
Cuisines: Spanish
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
Services
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Babysitting

Additional Information about TUI Family Life Orquidea

Address: Viejos Tendereteros s/n, 35107 Bahia Feliz, Gran Canaria, Spain (Formerly Orquidea Hotel)
Region: Spain > Canary Islands > Gran Canaria > Bahia Feliz
Price Range: ₹ 9,115 - ₹ 16,032 (Based on Average Rates for a Standard Room)
Number of rooms: 255
Reservation Options:
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Also Known As:
TUI Family Life Orquidea Bahia Feliz, Gran Canaria
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Questions & Answers

Here's what travellers have asked, with answers from TUI Family Life Orquidea staff and other travellers.
343 questions
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Questions? Get answers from TUI Family Life Orquidea staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floor, spa area €3 a day kid free pool and sun beds”
jeffl718, 23 May 2017 | Read review
“higher floors will have better view”
ShoelacelessShoes, 19 May 2017 | Read review
“High floor for best views and quieter.”
  • View from 9th floor
  • Nice view at night
  • 3 pools
636dannya, 17 May 2017 | Read review
“The higher rooms have the best views and it is worth paying the extra to have a sea view.”
N1197CGsandrac, 9 May 2017 | Read review
“if you want to get to sleep before midnight, choose the adjoining TUI hotel and not this one”
157seanp, 8 May 2017 | Read review
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Prices are for 1 room, 2 adults
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