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FAMILY LIFE Orquidea

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FAMILY LIFE Orquidea
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1,518 Reviews from our TripAdvisor Community

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Showing 1,260: English reviews
Caerphilly, Wales, United Kingdom
Reviewed 2 days ago NEWvia mobile

What a brilliant hotel! I was concerned having read some of the reviews but honestly I love this place. Rooms.....we are on the 9th floor and have a beautiful room, cleaned daily and spotless. Food......gorgeous food! Amazing selection, fantastic selection of gluten free food and most allergies covered.....even lactose free milk. If you get chance visit the taverna (you get...

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1Thank Sharon W
London, United Kingdom
Reviewed 4 days ago NEW

Went for cheap week wasn't disappointed at all good food friendly staff especially Pepy at the Lobby bar. Rooms was lovely clean & spacious lovely view from the balcony was excellent . Wi-fi was the best I have ever had in a hotel. There is one thing I would of liked is to have was saucer when getting hot drink...

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Thank london81052
Reviewed 5 days ago NEW

Clean hotel friendly staff good food sadly let down by poor management either the hotel or thomsonholidays when you have to make three visits to reception in first two days of a weeks holiday then we tried to purchase a weeks tv at the machine first with bank card then with 10euro note in full view of reception only to...

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Thank Alasdair S
Falkirk, United Kingdom
Reviewed 1 week ago

We went to be about 3 years ago food entertainment and all staff were fantastic can't believe people are giving bad reviews. My grandkids loved it as there was loads of entertainment for them. There is a local bus service and the bus stop is only over the road from the resort.

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1Thank Joyce B
St Ives, United Kingdom
Reviewed 1 week ago

Arrived at 3pm room was ready and perfectly clean, There was a very good selection of food available in the restaurant to cater for all nationalities, There was a issue with flies but my solution was simple move to a area where they weren't . The staff were all extremely friendly and always happy to help

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1Thank matt m
London, United Kingdom
Reviewed 1 week ago

We booked this hotel because we love Gran Canaria. Previously stayed in Playa de Ingles and fancied a change to quieter location. However, this location should be reviewed it was not it was non-existant. The "Shopping Centre" is nearly all restaurants and the one we were recommended was expensive and really that good. There is nothing absolutely nothing to do...

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Thank MikeandTinaKent
Reviewed 2 weeks ago via mobile

I visited the hotel with my partner and our 5 month old daughter, requested a cot and pushchair to be available on arrival and both were in the room when we arrived. The view from our room was incredible, looking over to the sea. 4 days in to our 7 day holiday I asked for a steriliser (had to buy...

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Thank Rachel W
JAVIER M, Gerente at FAMILY LIFE Orquidea, responded to this review

Dear Rachel W, Thank you for your recent visit and for sharing your experience with us. It is a pleasure for us to know that you had a fantastic stay and that you’ve spent quality time together with your family. Thank you for your highly motivating comments regarding our staff, I will forward and share it with them and with...

Southampton, United Kingdom
Reviewed 2 weeks ago

I have recently been shocked by the lack of caring by Thompson. I paid nearly £5,000 for my wife, 3 yr old and I to holiday for two weeks at the Orquidia Hotel, Bahia Feliz, Gran Canaria in August 2016. Since we returned I have been trying to get Thompson to acknowledge the hotel was not as described in their...

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1Thank Jerry T
JAVIER M, Gerente at FAMILY LIFE Orquidea, responded to this review

Dear guest, First of all, I would like to extend my sincere apologies for the inconvenience experienced during your stay. August is one of the busiest months of the year. We are totally fully-booked, but we do not even then, cater for 2000 all-inclusive guests. By the refurbishment we installed a router in each hotel room and we’ve been improving...

Llansantffraid-ym-Mechain, United Kingdom
Reviewed 2 weeks ago via mobile

Lovely hotel, nice rooms, although as previously mentioned the split level lay out doesn't lend itself well to the 'family life' ethos if you have toddlers. Flies are a HUGE problem. Around the pool they are EVERYWHERE. We resorted to buying a tin of fly spray from the supermarket in an effort to keep them off our towels, pushchair &...

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Thank mlc1979
JAVIER M, Gerente at FAMILY LIFE Orquidea, responded to this review

Dear guest, Thank you for taking the time to leave a review. We are most grateful for your positive comments regarding the hotel and the food and we can assure you that the island is now back to normal referring to the quantity of flies. Thank you for your visit and we hope we'll have the pleasure of hosting you...

Reviewed 2 weeks ago via mobile

Lots (yes, lots) of flies by the pool area and snack bar, also at the outside seating in the restaurant. Some cockroaches spotted by the outdoor restaurant area too. Food is ok but nothing special. We visited during November and the hotel, and in particular the restaurant, is extremely busy, noisy and thus not very cosy at all. Friendly staff...

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Helpful?
Thank Chrillol
JAVIER M, Gerente at FAMILY LIFE Orquidea, responded to this review

Dear guest, Thank you for your recent visit and for taking the time to share your opinions. Unfortunately we had a massive rain fall some weeks ago and after that there were suddenly a lot of flies. This was something extremely rare, but it's got back to normal now. I'm sorry if your holiday didn't meet your expectations, but I...

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Amenities

Highlights
  • Pool
  • Beachfront
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Internet
  • Bar/Lounge
  • Spa
  • Room Service
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
  • Suites
In your room
  • Air Conditioning
Internet
  • Free Internet
Services
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Babysitting
  • Room Service

Additional Information about FAMILY LIFE Orquidea

Address: Viejos Tendereteros s/n, 35107 Bahia Feliz, Gran Canaria, Spain
Region: Spain > Canary Islands > Gran Canaria > Bahia Feliz
Price Range: ₹ 8,010 - ₹ 13,780 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — FAMILY LIFE Orquidea 4*
Number of rooms: 255
Reservation Options:
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Also Known As:
FAMILY LIFE Orquidea Bahia Feliz, Gran Canaria
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Questions & Answers

Here's what travellers have asked, with answers from FAMILY LIFE Orquidea staff and other travellers.
245 questions
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Questions? Get answers from FAMILY LIFE Orquidea staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We had a pool view but any room would do for me at this hotel.”
 of 5 bubbles 302joyceb, 1 Dec 2016 | Read review
“Don't book all inclusive, food ok but boring & alcoholic drinks are VERY week!”
 of 5 bubbles 990jerryt, 22 Nov 2016 | Read review
“Ask for one that is waterproof”
 of 5 bubbles 914kesb, 3 Nov 2016 | Read review
“higher flors , better image of the hotel”
 of 5 bubbles florinelsolomon, 25 Oct 2016 | Read review
“Go for quite they are well away from pool.”
 of 5 bubbles nickbA6808CS, 1 Oct 2016 | Read review
5 of 5
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