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Mercure Koh Samui Beach Resort

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Mercure Koh Samui Beach Resort
Mercure Koh Samui Beach Resort
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316 Reviews from our TripAdvisor Community

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There are newer reviews for Mercure Koh Samui Beach Resort
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Showing 222: English reviews
Manchester, United Kingdom
Reviewed 24 September 2015 via mobile

Stayed a couple nights With family. Room ok. The whole place abit grubby. (Could do with a lick of paint),but generally not too bad. pool was great-very clean and the breakfast was very good. staff were friendly and cheerful. However if I was going to fault the shuttle wasn't frequent enough. You had to book 2 hours in advance. Should...

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Helpful?
1Thank tomtom09
Nathakan T, General Manager at Mercure Koh Samui Beach Resort, responded to this review

Dear Valued Guest, Thank you for spending your valuable time reviewing our beach resort on Tripadvisor. It's been a pleasure to hear that you were enjoying our Swimming Pool, Breakfast and a hospitality of our staff. I do apologize that some area in the hotel wasn't look bright and shinning due to the touch up required as you mention. Our...

Rockhampton, Australia
Reviewed 24 September 2015

Nice Hotel right on the beach. Perfect for a relaxing holiday. Pool area was lovely and that's where we spent most of our time. Reasonable buffet breakfast. Drinks/cocktails were well priced with daily cocktail specials.

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1Thank TFagg
Nathakan T, General Manager at Mercure Koh Samui Beach Resort, responded to this review

Dear Valued Guests, Thank you for spending your time reviewing our beach resort on tripadvisor. It's been a pleasure to know that you were enjoying your stay at Fenix Beach Resort Samui. Enjoying our swimming pool area, breakfast and our drinks list. We hope to have a chance to welcome you again in the future.

Wellington, New Zealand
Reviewed 22 September 2015

We stayed at the Fenix as we were attending a wedding at Rocky's Resort just 5 minutes along the road. Rocky's was a bit out of our price range so Fenix seemed a good alternative and close enough to walk to Rocky's. Overall, the place was good, if a little overpriced, at least in terms of what I paid via...

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2Thank Stevo3161981
Nathakan T, General Manager at Mercure Koh Samui Beach Resort, responded to this review

Dear Valued Guest, Thank you for spending your time reviewing our beach resort on tripadvisor. Your review is appreciated. Thank you for telling us what you do like about us here, also which area we need to improve. Your review is useful, it's help driving us to a higher standard.

Reviewed 18 September 2015 via mobile

Our stay started well with a room upgrade and it stated in course to be a really lovely experience. Staff were friendly, polite and helpful, especially those working around the pool. We had massages next to beach which were on offer in hotel and enjoyed an obscene amount of tasty cocktails and bar snacks! Pool is also nice and clean,...

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Helpful?
Thank J-blez
Nathakan T, General Manager at Mercure Koh Samui Beach Resort, responded to this review

Dear Valued Guest, First of all, I would like to say thank you for choosing to stay with us. It's been a pleasure to know that you were having a wonderful time and experience at Fenix Beach Resort Samui enjoying our hotel facilities and services. We apologize for the wifi low quality you had during your stay which due to...

Reviewed 17 September 2015 via mobile

I stayed here for 5 days with a friend whilst travelling around Thailand & it was everything we expected & more. The views from our room were spectacular, as was the room itself (the bed was massive & so comfy) the pool & the bar were easily accessible & we never had to fight for a place to sunbathe, swim,...

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Thank eeasthope-1603
Nathakan T, General Manager at Mercure Koh Samui Beach Resort, responded to this review

Dear Valued Guest, thank you so much for spending your valuable time reviewing our beach resort on Tripadvisor. It's been a pleasure to know that you were having a wonderful and relaxing time at Fenix Beach Resort enjoying our hotel and room facilities including view and location. We hope to welcome you again in the future.

treharris
Reviewed 16 September 2015

I stayed in one of the villas everything you need room a little on the small side. Breakfast very good chef will cook you eggs of your choice, staff very friendly, very close to the beach, however the beach little dirty beech further down lovely. Restaurants very close and excellent. Food ordered for room not the best. Too many stairs...

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Thank gresham08
Nathakan T, General Manager at Mercure Koh Samui Beach Resort, responded to this review

Dear Valued Guest, thank you for spending your valuable time reviewing our beach resort on Tripadvisor. It's been a pleasure to know that you were having a wonderful time at Fenix Beach Resort Samui and joining our resort location and breakfast especially our Chef and his egg station. We hope to welcome you again in the future.

Reviewed 7 September 2015 via mobile

Amazing,such friendly staff and management,Housekeeping made the most fantastic swans with towels and surrounded by flowers for my girlfriend's arrival,highly recommend this peace of heaven in paradise. Views to die for. Many thanks.x

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Thank Gary R
Nathakan T, General Manager at Mercure Koh Samui Beach Resort, responded to this review

Dear Gary, thank you for spending your valuable time reviewing our beach resort on Tripadvisor. It's been a pleasure to know that you were having a wonderful holiday at Fenix Beach Resort Samui enjoying our hotel facilities, view and service. We are looking forward to welcome you again in the future.

Ireland
Reviewed 28 August 2015

Beautiful hotel right on the beach, sand literally 5 seconds walk from the pool. The beach is not great but still gives a nice setting. Main Lamai beach is 10mins walk and its perfect. The gym room is beautiful and overlooking the pool, but needs a few weight machines! The in-house tourist counter is very helpful. Pool bar is brilliant...

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Thank Shane C
Nathakan T, General Manager at Mercure Koh Samui Beach Resort, responded to this review

Dear Value Guest, First, I would like to say thank you for spending your valuable time review our beach resort on Tripadvisor. It's been a pleasure to know that you were having a wonderful time at Fenix Beach Resort enjoying our hotel facilities, food, cooking class and services. We hope to welcome you again in the future.

Athens, Greece
Reviewed 10 August 2015

Nice hotel by the beach. When we went the pool was renovated so we couldn't swim in the pool only on the beach but that didn't annoy us as we had the Villa 1 room which is not near the pool but sees at the beach. So we hadn't noice from the works. It's a very nice hotel in a...

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Thank Βίβιαν Μ
Nathakan T, General Manager at Mercure Koh Samui Beach Resort, responded to this review

Dear Valued Guest, Thank you for spending your time reviewing our beach resort on Tripadvisor. It's been a pleasure to know that you were having a wonderful time at our beach resort. Our swimming pool is actually completed from the renovation since October 2014. Our new swimming pool have been serve since then and all guests are enjoy so much....

Canada
Reviewed 6 August 2015 via mobile

The room is similar to 3 1/2 star North American standard. Nice deep and clean pool. The beach isn't swimable even with water shoes. Variety at breakfast with both Eastern and Western cuisine options and fresh fruit. The hot dishes changed daily. We booked a couple of activities through the on site tour guide who was knowledgeable, and kind. Not...

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Thank Heidi S
Nathakan T, General Manager at Mercure Koh Samui Beach Resort, responded to this review

Dear Valued Guest, Firstly, I would like to say thank you for spending your time reviewing our beach resort on Tripadvisor. It's been a pleasure to know that you were enjoy our hotel Sea View room and service. I will definitely inform Oyl, Bird and other F&B team that you were appreciated their service. I hope to welcome you again...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Dry Cleaning
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
As you set your internal compass resolutely to the south of the island, you will find Mercure Koh Samui Beach Resort (former Fenix Beach Resort Samui), an exclusive retreat set on a privileged location on the beachfront of Lamai with a panoramic and breathtaking view of the Gulf of Thailand. It is an Eden where the air is fresh and crisp and the landscape overflowing with well manicured tropical gardens. This is a private beach resort that is not only enchanting but also breathtakingly beautiful. Blending seamlessly with nature's beauty, green is the dominant color of the landscape coupled with the simplicity of contemporary convenience. Personal with an extra dose of privacy, the rooms and villas exude warm natural hues while the variety of services and facilities will complete a fun-filled stay. Facilities include a generous swimming pool set against the backdrop of the turquoise seas, a restaurant and beach bar, an outdoor Thai massage sala, a meeting room, an indoor fitness room and complimentary shuttle trips to the centre of Lamai. A mixture of unique cultural experiences, undreamed visual images and exotic tropical recreation will all combine to form lasting vivid memories of a perfect vacation. ... more   less 

Additional Information about Mercure Koh Samui Beach Resort

Address: 26/1-3 Moo 3, Lamai Beach, Maret, Ko Samui 84310, Thailand (Formerly Fenix Beach Resort Samui)
Region: Thailand > Surat Thani Province > Ko Samui > Maret > Lamai Beach
Price Range: ₹ 3,757 - ₹ 9,326 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Koh Samui Beach Resort 4*
Number of rooms: 60
Reservation Options:
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Also Known As:
Mercure Samui Fenix Hotel Koh Samui
Mercure Koh Samui Beach Resort Ko Samui/Lamai Beach
Hotel Style:
#12 Luxury Hotel in Lamai Beach
#16 On the Beach Hotel in Lamai Beach
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Koh Samui Beach Resort staff and other travellers.
3 questions
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Questions? Get answers from Mercure Koh Samui Beach Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Sea view is definitely the way to go”
 of 5 bubbles vicpea, 7 May 2016 | Read review
“ask for a room on the main building premises overlooking the pool.”
 of 5 bubbles ganzm87, 21 Mar 2016 | Read review
“Beach Facing as well as Pool Facing”
  • Pool View from Room
  • View from Room
  • View from Room
  • Bedroom
  • View from Room - Pool View
 of 5 bubbles brillianar, 26 Oct 2015 | Read review
“Sea view is really nice”
  • sea view (really nice, especiallly in the evening)
 of 5 bubbles H2184WSstefanm, 20 Oct 2015 | Read review
“Superior Sea View room wasn't amazing, so I'd suggest the Villas would be best.”
 of 5 bubbles Stevo3161981, 22 Sep 2015 | Read review
5 of 5