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Grafton Beach Resort

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Grafton Beach Resort
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412 Reviews from our TripAdvisor Community

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Showing 398: English reviews
Toronto, Canada
Reviewed 26 September 2011

Grafton Beach Resort was quite a let down for our group. Check in is a chore and the reception desk employees work very slowly. Rooms are barely adequate. Old fashioned tvs, squeaky, rusty sliding doors, tiny cupboards and leaking a/cs along guest corridors. We actually had a maid's service cart blocking half the corridor on the way to our room...

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3Thank SSM80
Dortmund
Reviewed 20 September 2011

Grafton Beach Resort was a huge disappointment. I am trying to think of a highlights of our stay at this resort and cannot think of any but one. The view is breathtaking. Check-in took over 30 minutes for reasons unknown. Staff at the front desk were slow and sloppy. We were taken to our rooms and they were not too...

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6Thank atkinsc
Reviewed 4 September 2011

Such a lovely location... Beach front on one of the islands best beaches... In my opinion The best beach.....but what a disaster of a hotel! The structure is quite strong making the possibility of creating a "real resort" not far fetched! Our first rooms were awful... Stay away from 226 and 227 And any others in that wing. The sewage...

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10Thank Tummypleaser
Trinidad
Reviewed 30 August 2011

just came back from this hotel we didnt love it but it was OKAY. breakfast seemed to be the best meal for lunch we went to buccaners beach bar for burgers that was good dinner was the same meal every day the adult pool was nice,most of the kids in the hotel spent allll day there until they were told...

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2Thank Sydney Marie M
Washington DC
Reviewed 30 August 2011

Hotel is located on a secluded beach that isn't overrun by tourists. The hotel rooms are clean and comfortable - no frills though. Hotel restaurant is terribly overpriced - you're much better off eating at a nearby restaurant (you would have to catch a cab or rent a car). Overall, a good value for a relaxing time and not too...

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2Thank tav17
Trinidad
Reviewed 18 August 2011

My husband and I stayed at Grafton in July and had a really great time. The customer service was quite good and staff was polite and respectful. At first I was uncertain about the service at Grafton having read some other reviews, however I was satisfied with the treatment received. I must agree with other reviews however that state that...

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2Thank vacationfun28
managementrep81, Manager at Grafton Beach Resort, responded to this review

Thank you for your positive review and feedback. We appreciate your business, and we are committed to providing our guests with an enjoyable stay. Providing the best customer service is important to us so we are happy to hear that the customer service was good and the staff was polite and respectful. We hope you come again, and please let...

London, United Kingdom
Reviewed 18 August 2011

We only stayed 1 night due to plane problems after a wonderful 2 weeks in Grenada but were very unimpressed. The hotel looks tired and needs updating Staff don't seem to care and also not enough of them. In our room air con didn't work and jacuzzi bath broken. Very disappointing hotel. Food was bland and boring and I cant...

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4Thank dozadavey
Reigate, United Kingdom
Reviewed 16 August 2011

We also stayed here two nights because of the problem with the Virgin Atlantic flight on 11/13 August. Our room was functional and clean. The air conditioning was effective and quiet. The walls were paper thin, and so we were affected by noisy neighbours. The view of the beach and the sea was nice but spoiled a little by the...

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Thank Counting_Boy
London
Reviewed 15 August 2011

Was on holiday in Grenada but due to a plane mishap in Tobago was transferred here. Only stayed 1 night but that felt too long. Place was run down, staff didn;t seem happy, beach was a trek and sand was black. Popped to local shops and was locked out as 1 min late had to scale the back gate to...

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Thank JamesLau
managementrep81, Manager at Grafton Beach Resort, responded to this review

Thank you for your feedback. We are sorry to hear that you felt that the short walk to the beach was a “trek”. To clarify, you have to walk down stairs and cross a small street to get to the beach. The majority of beaches in Trinidad and Tobago feature dark gray volcanic sand. It is important that we provide...

Guildford, United Kingdom
Reviewed 13 August 2011

We are at this hotel at the moment having moved from the Turtle Beach by Rex. The service is a shambles we waited just under an hour to be served an ice cream in the end gave up. the staff look like you are asking them to crawl over broken glass to get you a drink. That is when they...

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2Thank tigger1963

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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Beachfront
  • Free Internet
  • Free Parking
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Public Wifi
  • Free Internet
  • Paid Internet
Services
  • Meeting Rooms
  • Laundry Service
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Conference Facilities

Additional Information about Grafton Beach Resort

Address: Stone Haven Bay | PO Box 25, Black Rock, Tobago
Region: Caribbean > Trinidad and Tobago > Tobago > Black Rock
Price Range: ₹ 6,924 - ₹ 20,908 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Grafton Beach Resort 3*
Number of rooms: 92
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Also Known As:
Grafton Beach Hotel Black Rock
Grafton Beach Resort All Inclusive
Grafton Beach Resort Tobago/Black Rock
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Questions & Answers

Here's what travellers have asked, with answers from Grafton Beach Resort staff and other travellers.
21 questions
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Questions? Get answers from Grafton Beach Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ocean view rooms give you a fantastic view to wake up to..”
 of 5 bubbles AlistairS796, 19 Nov 2016 | Read review
“top floor (3rd level) has the best ocean views”
 of 5 bubbles ernao620, 22 Aug 2016 | Read review
“any ocean view room ib great”
 of 5 bubbles 573iann, 12 Aug 2016 | Read review
“Close to reception”
 of 5 bubbles sirchrisw, 11 Jul 2016 | Read review
“Choose a room that is closer to the pool area, not so far to walk.”
 of 5 bubbles Xquizit, 20 Jun 2016 | Read review
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