We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Shells Resort and Spa Phu Quoc

Save
Traveller (935)
Room & Suite (307)
Pool & Beach (130)
Overview
  • Excellent40%
  • Very good35%
  • Average13%
  • Poor7%
  • Terrible5%
Travellers talk about
“pool bar”(42 reviews)
“star prices”(4 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4 Star Hotel
All hotel details
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"divClasses":"prw_rup prw_ibex_photo_carousel","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Rooms
29 Jul30 Jul
|
1 room, 2 adults, 0 children
Standard Room
Getting you more information on this room More
Free Cancellation
Book now, pay at stay!
Select
Show Available Rooms
Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 9 partner sites to see rooms from US$ 97.
We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Duong Dong hotels with availability
{"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "845ef3bb5fa04e55abfaab9aca861da1", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":6578824,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[58777947],"additionalContentIds":[],"pollCount":0,"checkin":{"day":29,"month":7,"year":2018},"checkout":{"day":30,"month":7,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":120,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"845ef3bb5fa04e55abfaab9aca861da1","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":132,"lowestMetaPrice":97,"additionalPartner":false,"highestMetaPriceDisplay":132,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":null,"highestMetaPrice":132,"lowestMetaPrice":97,"highestMetaPriceDisplay":132,"hotelName":"The Shells Resort and Spa Phu Quoc","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":true,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6Ijg0NWVmM2JiNWZhMDRlNTVhYmZhYWI5YWNhODYxZGExIiwiQUlLIjoiZGYxNDE1ZjUzNDcwNGZmYmFlMWVmMTM2NWQ1OTZlNjQifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isPriceDrawerEnabled":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": 1, "checkIn": "29/07/2018", "checkOut": "30/07/2018", "lowestPrice": "US$ 97", "hasDates": true, "hacComplete": true, "contentIdMappings": {"58777947":"BookingCom"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": false, "divClasses": "ppr_rup ppr_priv_resp_hr_room_grid", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_responsive","template":"ibex_room_grid_responsive__widget","moduleList":["handlers","tracking"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"divClasses":"prw_rup prw_ibex_room_grid_responsive","dust":{"sub_header":"ibex_room_grid_responsive__sub_header"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","moduleList":["handler"],"js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"divClasses":"prw_rup prw_ibex_mismatch_message","dust":{}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_responsive","template":"ibex_room_grid_row_responsive__widget","moduleList":[],"js":{},"divClasses":"prw_rup prw_ibex_room_grid_row_responsive","dust":{"amenities":"ibex_room_grid_row_responsive__amenities","occupancy":"ibex_room_grid_row_responsive__occupancy","condition_col":"ibex_room_grid_row_responsive__condition_col","price_text":"ibex_room_grid_row_responsive__price_text","reservation_col":"ibex_room_grid_row_responsive__reservation_col"}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
Reviews (539)
Filter reviews
346 results
Traveller rating
128
122
50
24
22
Traveller type
Time of year
LanguageEnglish
More languages
128
122
50
24
22
Show reviews that mention
All reviewspool barstar pricesfree cocktail hourprivate beachphu quocrooms are hugetaxi into townfamily suitemain buildingpool sidecoffee machinefront desk managerfree kayakslanguage barrierbeautiful hotelflight detailsrooms are amazing
FilterEnglish
Updating list...
1 - 5 of 346 reviews
Reviewed 2 days ago

This resort locates on a nice private secluded beach which was about 10 min to Duong Dong town. The villa room where we stayed was really spacious with its separate toilet and shower. The villa has its own private veranda so guest can sit outside...More

Thank Nathantran
Reviewed 4 days ago via mobile

When we arrive at The hotel, we had ordered The suite and it was prepaid. When we could not find our credit card we used to pay with at first they did not want to let us in because they did not believe that we...More

Thank CFK90
Response from GM_TheShells, Người quản lý at The Shells Resort and Spa Phu QuocResponded 4 days ago

Dear CFK90 Thank you very much for your review and for informing us about the difficulties you encountered during your stay at The shells resort. We are happy to read that you appreciated our room designed was big and nice with a large balcony. About...More

Reviewed 1 week ago

The ressort has nice villas, swimming pools and infrastracture. But for swimming you should avoid the beach - even if they clean regularly it is not very safe and you an see a lot of garabage around. The staff is very kind an polite. We...More

Thank Tzvetan M
Response from GM_TheShells, Người quản lý at The Shells Resort and Spa Phu QuocResponded 1 week ago

Dear Tzvetan M We would like to extend our deep appreciation for sharing your experience during your stay at The Shells Resort & Spa Phu Quoc. We are more than pleased to learn that your experience met your expectation, a pleasant place to relax. It...More

Reviewed 2 weeks ago via mobile

I enjoyed my stay. The resort and it's facilities are lovely. I booked the garden view villa and was offered free massages everyday. The spa is very large and offers a wide array of services. I would recommend the Vietnamese massage if you stay at...More

Thank Malo H
Response from GM_TheShells, Người quản lý at The Shells Resort and Spa Phu QuocResponded 1 week ago

Dear Malo H We would like to thank you very much indeed for your support The Shells Resort & Spa, to taking the time to share your valuable feedback on Trip Advisor. We are very delighted to receive your positive comments that the facilities are...More

Reviewed 3 weeks ago

We did have chance to stay at The Shells Resort from 22 to 24 June 2018, 2 adults and 1 baby below 2 years old. We did have a skeptical view at first, since there are bunch of resorts in Phu Quoc now, and lots...More

1  Thank Vũ N
Response from GM_TheShells, Người quản lý at The Shells Resort and Spa Phu QuocResponded 3 weeks ago

Dear Vu N, We would like to thank you very much indeed for your support The Shells Resort & Spa, to taking the time to share your valuable feedback on Trip Advisor. We are very delighted to receive your positive comments that great location, nice...More

View more reviews
About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Pool
Beachfront
Room Service
Free Parking
Restaurant
Bar/Lounge
Spa
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Shuttle Bus Service
Room Service
Free Parking
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Bar/Lounge
Spa
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$ 104 - US$ 234 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Luxury Hotel in Duong Dong
#7 Top resorts Hotel in Duong Dong
#8 On the Beach Hotel in Duong Dong
#9 Spa Hotel in Duong Dong
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 104 - US$ 234 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Luxury Hotel in Duong Dong
#7 Top resorts Hotel in Duong Dong
#8 On the Beach Hotel in Duong Dong
#9 Spa Hotel in Duong Dong
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (935)
Room & Suite (307)
Pool & Beach (130)
Dining (83)
Amenities (23)
Family and Play Areas (3)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
Fiona J
2 April 2018|
AnswerShow all 4 answers
Response from i3abyluv1 | Reviewed this property |
Chipchip laundry 25VND per Kg. Address below Đạo Đông, Đông, Trần Hưng Đạo, TT. Dương Đông, Phú Quốc, tỉnh Kiên Giang, Vietnam
1
Vote
Rach1987290887
20 February 2018|
AnswerShow all 4 answers
Response from Metronaut | Reviewed this property |
Snorkelling, definitely not. Wind surfing, I am not sure. Didn't see anyone surfing but that could just be because 'nobody was doing it'.
1
Vote