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118/2 Tran Hung Dao Street Ward 7, Duong Dong, Phu Quoc Island 920000 Vietnam
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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
Traveller (452)
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Panoramas (51)
Room & Suite (175)

About

#41 of 102 hotels in Duong Dong
Location
Cleanliness
Service
Value
Arcadia Phu Quoc Resort has a private 100-metre sandy beach with free towels, umbrellas and sun loungers. Located in Duong Dong Town, Vietnam, this tropical resort is just 10 minutes" drive from Phu Quoc Airport. WiFi access is free throughout the property. Enjoying views of the sea or garden, all rooms and bungalows are equipped with a flat-screen TV, personal safe and minibar. Bungalows have thatched roofs and floor-to-ceiling windows, as well as bathrobes. En suite bathrooms come with a shower. Arcadia Phu Quoc Resort is a 5-minute drive from the local night market and 10 km from Phu Quoc National Park. Rach Gia and Ha Tien Port are a 2-hour, 30-minute ferry ride away. Arcadia Phu Quoc Resort is accessible from Phu Quoc airport, which is a 50-minute domestic flight from Ho Chi Minh city and a 2 hour, 10-minute domestic flight from Hanoi. Snorkelling, beach volleyball or sandcastle building can be enjoyed at the beach.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Free breakfast
Beach
Diving
BBQ facilities
Baggage storage
24-hour front desk
Secured parking
Wifi
Paid wifi
Bar / lounge
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Snorkelling
Dry cleaning
Laundry service
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Room features
Air conditioning
Private beach
Desk
Housekeeping
Coffee / tea maker
Minibar
Flatscreen TV
Bath / shower
Private balcony
Safe
Seating area
Telephone
Bottled water
Refrigerator
Complimentary toiletries
Hair dryer
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Room types
Ocean view
Non-smoking rooms
Suites
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Ocean View
Languages Spoken
English, Vietnamese

Location

Full view
74Somewhat walkable
Grade: 74 out of 100
36Restaurantswithin 0.5 km
3Attractionswithin 0.5 km
443Reviews13Q+A59Room tips
Traveller rating
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Most Recent
Sophiama wrote a review May 2022
3 contributions1 helpful vote
This place have a very nice beach just in front. But it's very dirty, inside the room and the garden, the beach full of trash and leafs, no maintanance. The restaurant is not opening in March 2022. In the room TV is broken, no HOT WATER at night time, and when we called the staff they says "wait until tomorrow". The staff is super "USEFULL", they are on the phone all the time and don't even carry luagege for guess or even say hi when we arrived. They are not friendly and bring the welcome atmostphere at all. FOR SURE WE WILL NOT COME BACK
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Date of stay: March 2022
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Benben_Nl wrote a review Dec 2020
Phu Quoc Island, Vietnam28 contributions2 helpful votes
+1
The room super dirty and lack of maintenance. dirt everywhere. Room is very smelly and small, i opened the windows since i got to the room. At first, i book dormitory but on Agoda, it is said 1 single bed, they did not mention a bunkbed at all, i have to paid for upgrade fee to get a single room. When I told the receptionist i want to cancel the stay, she does not show any gestures that want to help customer. She gave me the number of the manager as she is off on Sunday. I tried to call and texted but no one answer. This resort does not deserve for any star. Very pity that they got a beautiful beach and convenient location but the owner doesn’t care about the operation.
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Date of stay: December 2020Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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trevor g wrote a review Mar 2020
8 contributions9 helpful votes
We have been to Arcadia Resort three times in the past and were blown away by the customer service, ambiance and location. Sadly, everything has changed. No-one seems to care about the property, and it is becoming very run down and taken advantage of. Although a prime beach location, no-one from the resort cleaned the beach or grounds, set up the lounge chairs on the beach, or emptied the garbage. We asked several employees to empty the overflowing garbage and it wasn’t until two days later that someone did. The beach is strewn with broken chairs, random tables and loungers and looks and feels totally run down. Beach chairs are now rented out so the quaint location is now overcrowded and people show up all day and night to use the hotel’s lounge chairs. Breakfast was served for two hours only (7-9 am) and it was not appealing at all. Same food every day; you’re better off getting some fresh fruit and a smoothie up the road. This property has such potential and it’s so unfortunate that the new owners have not maintained the resort. We will not be returning and will no longer recommend this resort which is unfortunate as we really enjoyed it in the past.
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Date of stay: March 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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TimAlexanderEvans wrote a review Feb 2020
London, United Kingdom2 contributions
We had a very bad experience with this resort. Booking were done smoothly with booking.com but when arrived at the reception desk they could not find and did not even try to find a solution. We complained at the counter and requested to meet the Hotel Manager or for them to check with booking but they were not willing to help at all. They did not apologize. we had to move away and find another place when in high season was almost impossible and with a very low standards for our couple trip. This is grossly unprofessional for a place that seems to have high standards.
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Date of stay: August 2019
Value
Service
Room Tip: Do not stay at this place
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Shelto wrote a review Feb 2020
Norfolk, United Kingdom66 contributions72 helpful votes
The rooms are exceptional, spacious with great beds and views. Kept clean. But 1. Only one key allowed per room - makes it awkward if you want to do different things 2. Mediocre is probably the kindest thing I can say about the restaurant 3. It is really a tale of two receptionists- one was helpful, knowledgeable and friendly the other grumpy to an almost caricature level- Basil Fawlty in Vietnam
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Date of stay: February 2020Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Janice T wrote a review Jan 2020
8 contributions3 helpful votes
This resort is lovely, if a little basic. The location is good, right on the beach. The bungalows are set in well kept gardens but the bungalows themselves are a little bit tired. The curtains a little bit grubby, the corners or the bathroom could do with a good scrub. The restaurant has a basic menu, with no variation for non-meat eaters. The breakfast was ok, but again, no variation. So for some in my party, breakfast was toast and peanut butter (which we bought in the supermarket) every day. Overall, it is a good place . The staff were great. We were there for New Year, and they put on a lovely Gala dinner with entertainment. The beach was decorated with lights and the tables were set up on the sand. Maybe I’m being a bit picky, but a few tweaks and it would be perfect.
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Date of stay: December 2019Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Elisabeth D wrote a review Jan 2020
Bromma, Sweden22 contributions30 helpful votes
+1
We have stayed in Arcadia for two consecutive years. The location is fantastic just in the beach and the staff are kind But lack language skills, training and supervision. We both speak Vietnamese which helps but the lack of leadership need to be adressed.The breakfast is OK but the restaurant is awful - and thus empty except for breakfast. There are however many good and cheaper restaurants nearby. We love the place but after our last stay will chose something else. Families with small kids should avoid Arcadia as there are plenty of electrical cords hanging in the open. The place is unfortunately run down; big anthill behind the bed in one of our bungalows, large holes in the floor of our beach bungalow ( the biggest and most expensive) beach beds with nails stickning out but most importantly the place is not clean and filth is being left all over the place. Sad it used to be so nice. Sad since we have recommended it to many friends before. We tried for a week to get in touch with the owners to have a friendly conversation about Arcadia and the urgent need to get the place into shape but the so called manager refused.
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Date of stay: April 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
3 Helpful votes
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Pattyd wrote a review Dec 2019
1 contribution1 helpful vote
We are staying here now and are really enjoying the location, room and private beach. The staff have all been lovely (especially a man named Mr King? On the front desk)except the female manager (Ng or Ly??). She was incredibly rude and abrupt with my family today. She was sour and would not answer our enquiries and yelled at my family as she assumed that we were not guests and were therefore not allowed to access the beach through the resort. This resort would really benefit from new management as it is not good enough to pay this money and not even be met with a smile.there are many resorts here and having a nasty person on reception does not represent this resort fairly or make it competitive.
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Date of stay: December 2019Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Nimenager, Người quản lý at Arcadia Phu Quoc Resort
Responded 13 Dec 2019
Dear Value Guests Thanks you for your review. I am representfor Arcadia Resort would like to send our apologies for your inconvenience about the reviews. With the information of your review we would like to feedback the situation of our beach we try to keep the private our for in-house guests only but a lot of ourside guests come to our beach and take all the sun bed . That the reasons why our manager try to saw this problem because your family come to our from the main doors and ask the about the service . Best Regards Manager
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venus w wrote a review Nov 2019
Tamworth, United Kingdom788 contributions190 helpful votes
+1
Stayed here for 4 nights while travelling around Thailand and Vietnam. It's set on a beautiful beach. Our first room was a superior room but was small and dingy with no lights working. We upgraded to number 35 a huge bungalow with spacious bathroom with all mod cons including shower gell and hairdryer. Fridge and 2 large double beds. There's a restaurant on site, loads of free sunbeds and plenty of shops bars and restaurants nearby. Loved watching the sunset. Used John's tours to travel on a cable car to visit other places it was fantastic day out. I would definitely stay here again. The staff were so friendly and helpful.
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Date of stay: November 2019Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Athena wrote a review Oct 2019
Cali, Colombia2 contributions
We stayed here for our first two nights in Viet Nam. It’s localed in the Phu Quoc. At night the street outside in transformed into a place to sample the night life and street food. The resort bedroom are clean and spacious. There is a wide menu for breakfast. The staff are very helpful and friendly.
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Date of stay: October 2019Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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PRICE RANGE
$24 - $35 (Based on Average Rates for a Standard Room)
LOCATION
VietnamKien Giang ProvincePhu Quoc IslandDuong Dong
NUMBER OF ROOMS
50
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Frequently Asked Questions about Arcadia Phu Quoc Resort
Which popular attractions are close to Arcadia Phu Quoc Resort?
Nearby attractions include Coco Bar (0.3 km), Coi Nguon Museum (0.5 km), and Leaf Store (0.4 km).
What are some of the property amenities at Arcadia Phu Quoc Resort?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
Which room amenities are available at Arcadia Phu Quoc Resort?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Arcadia Phu Quoc Resort?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Arcadia Phu Quoc Resort?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to Arcadia Phu Quoc Resort?
Conveniently located restaurants include Phu Foc Courtyard Restaurant, The Pepper Tree Restaurant, and Ocsen Beach Bar & Club.
Are any cleaning services offered at Arcadia Phu Quoc Resort?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Arcadia Phu Quoc Resort?
The staff speaks multiple languages, including English and Vietnamese.
Does Arcadia Phu Quoc Resort have any great views?
Yes, guests often enjoy the ocean view available here.
Is Arcadia Phu Quoc Resort accessible?
Yes, it offers wheelchair access. For specific enquiries, we recommend calling ahead to confirm.