We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
4/2/2018 5/2/2018
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    Neptune Palm Beach Boutique Resort & Spa

    | PO Box 696, Galu Beach, Kenya
    Save
    Lowest prices for your stay
    4/2/2018 5/2/2018
    Are these your travel dates?
    TripAdvisor uses this information to find you the lowest prices for your stay.
     4 people are viewing this hotel
    US$ 358
    US$ 337
    SAVE US$ 21
    US$ 347
    US$ 358
    Traveller (608)
    Pool & Beach (150)
    Room & Suite (117)
    Overview
    • Excellent58%
    • Very good32%
    • Average7%
    • Poor2%
    • Terrible1%
    Travellers talk about
    “animation team” (19 reviews)
    “neptune palm” (10 reviews)
    “beach boys” (36 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Multilingual Staff
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Private Balcony
    4.5 Star Hotel
    All hotel details
    {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
    Rooms
    4 Feb5 Feb
    |
    1 room, 2 adults, 0 children
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    Show Available Rooms
    Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 7 partner sites to see rooms from US$ 334.
    We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Galu Beach hotels with availability
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    {"BOOKING_FEATURES": ["IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","VISA_SPONSORSHIP_WEB","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","CHILDREN_SEARCH","ATTRACTIONS_REMOVE_PAYMENT_ADDRESS_FIELDS","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","STORED_CARDS","IB_PRICE_WINS_COPY","IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_EXIT_INTERRUPTER","IB_SHOW_AMENITIES_AS_ICONS","META_AIR","IB_INLINE_ROOM_GRID","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKING_FORM_FAVICON","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "2fd1c628dd14428e8fbbfa4a2ac579c7", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":777248,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[],"additionalContentIds":[],"pollCount":0,"checkin":{"day":4,"month":2,"year":2018},"checkout":{"day":5,"month":2,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":-1,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"2fd1c628dd14428e8fbbfa4a2ac579c7","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":358,"lowestMetaPrice":334,"additionalPartner":false,"highestMetaPriceDisplay":358,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":true,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":358,"lowestMetaPrice":334,"highestMetaPriceDisplay":358,"hotelName":"Neptune Palm Beach Boutique Resort & Spa","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjJmZDFjNjI4ZGQxNDQyOGU4ZmJiZmE0YTJhYzU3OWM3IiwiQUlLIjoiNDA1NzZjMzNmMDdjNDA5Yjg0YTRlNmM0ZDgwOWRlNDUifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"isPriceDrawerEnabled":false,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": false, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": -1, "checkIn": "04/02/2018", "checkOut": "05/02/2018", "lowestPrice": "US$ 334", "hasDates": true, "hacComplete": true, "contentIdMappings": {"76504077":"Hotwire","79043602":"OrbitzEWS","54282457":"TravelocityEWS","79536107":"CheapTicketsEWS","51477162":"BookingCom","109255068":"HotelsCom2IB"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_hr_inline_room_grid_hsx", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_hsx","template":"ibex_room_grid_hsx__widget","moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_hsx","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_hsx__sub_header"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_hsx","template":"ibex_room_grid_row_hsx__widget","moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_hsx","js":{},"dust":{"amenities":"ibex_room_grid_row_hsx__amenities","condition_col":"ibex_room_grid_row_hsx__condition_col","price_text":"ibex_room_grid_row_hsx__price_text","reservation_col":"ibex_room_grid_row_hsx__reservation_col"}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
    Write a Review
    JPMiles / Payback Arrow
    50
    JPMiles / Payback Arrow
    Reviews (279)
    There are newer reviews for Neptune Palm Beach Boutique Resort & Spa
    See the most recent reviews
    Traveller rating
    Traveller type
    Time of year
    Language

    71 - 75 of 168 reviews

    Reviewed 9 January 2014

    We were at Neptunes Palm Beach Resort and Spa for 7 days. Our stay was decent with minor complains. The staff were very friendly staff ( Rachel, Maurice, Omar, Ruby, Mary and Chef Uttam), decent food however they could have included more variety. The breakfast...More

    Thank Az_Man30
    Response from Neptune-Hotels, General Manager at Neptune Palm Beach Boutique Resort & SpaResponded 16 January 2014

    Dear Guest, Thank you for choosing to stay with us during the December Festive period. We are grateful you took time to post us a review on TripAdvisor. This feedback is important to us as it enables us know the overall guest experience, our strengths...More

    Reviewed 5 January 2014

    My family and I stayed for 8 nights from 26th December to 3rd January at the Neptune Palm Beach Resort. The booking was professionally and smoothly coordinated by Mercy Kinyingi of the Nairobi Office. The positive side: The resort is beautiful, the beach is fabulous....More

    3  Thank Adelheid Marie B
    Response from Neptune-Hotels, Guest Relations Manager at Neptune Palm Beach Boutique Resort & SpaResponded 18 January 2014

    Thank you for spending your holiday in our Resort.We also thank you for your feed back on our resort and we would like to assure you that all issues you raised will be looked upon and correct measures will be taken. We have already taken...More

    Reviewed 4 January 2014

    We were there during New year. very busy season . The positive points of this hotel are the variety and quality of meals. Hats off to chef Uttam for not making us miss home food . Great pool , excellent for the kids. Negative points...More

    1  Thank Tehz
    Response from SENTIDO-Neptune, General Manager at Neptune Palm Beach Boutique Resort & SpaResponded 11 January 2014

    Dear Tehz, Thank you for choosing to stay with us at our Neptune Palm Beach Boutique Resort & Spa Hotel during New Year. We appreciate your finding time to post a review on your experience. We are happy you enjoyed our cuisine. We apologize for...More

    Reviewed 31 December 2013

    We spent christmas there with family and cousins. We had three children with us. They were very busy as it was season and they were fully booked. But no problem with service or food. The chef always asked us personally if we needed anything besides...More

    3  Thank kenyamum
    Response from SENTIDO-Neptune, General Manager at Neptune Palm Beach Boutique Resort & SpaResponded 11 January 2014

    Dear Kenya Mum, Thank you for choosing to spend your Christmas Holidays at our Neptune Palm Beach Boutique Resort and Spa. We are glad you and your family enjoyed your stay with us and you have reviewed us positively with good scores. Thank you very...More

    Reviewed 26 December 2013 via mobile

    Quiet relaxing place to be. The tall makuti roofing standing tall and majestic. The sands on the beach lovely. Would recommend it to honeymooners. You will fall in love with the swahili dinner set on the lawns with beautiful ambiance and music.More

    Thank Kahora D
    Response from SENTIDO-Neptune, General Manager at Neptune Palm Beach Boutique Resort & SpaResponded 11 January 2014

    Dear Sir, Thank you for your visit and taking time to post us a feedback. We are happy to know that you enjoyed every bit of your holiday and posting us a good score. Our aim is to ensure we leave lasting good memories and...More

    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Beachfront
    • Free Parking
    • Bar/Lounge
    • Room Service
    • Spa
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Hotel Amenities
    • Free Parking
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Multilingual Staff
    • Children Activities (Kid / Family Friendly)
    • Room Service
    • Breakfast included
    • Business Centre with Internet Access
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Outdoor pool
    • Spa
    • Tennis Court
    Details
    • Price range
    • US$ 189 - US$ 356 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Suites
    • Number of rooms
    • 60
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Travelocity, Hotels.com, Orbitz, Booking.com, Agoda and Priceline so you can book your Neptune Palm Beach Boutique Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Kenya >
    • Coast Province >
    • Galu Beach
    • Also Known As
    • Sentido Neptune Palm Beach Hotel Ukunda ,
    • Neptune Palm Beach Hotel ,
    • Neptune Palm Beach Ukunda
    Add Photo Photos
    Traveller (608)
    Pool & Beach (150)
    Room & Suite (117)
    Dining (44)
    Hotel & Grounds (321)
    Bathroom (11)
    Family and Play Areas (5)
    Nearby
    Nearby HotelsSee all 5 hotels in Galu Beach
    Neptune Village Beach Resort & Spa
    250 reviews
    .04 km away
    Lantana Galu Beach
    127 reviews
    .17 km away
    Neptune Paradise Beach Resort & Spa
    423 reviews
    .27 km away
    Kusini Beach Cottages
    28 reviews
    .32 km away
    Nearby Restaurants
    Nomad Restaurant
    464 reviews
    4.30 km away
    Ali Barbour's Cave Restaurant
    1,056 reviews
    5.91 km away
    Sails Beach Bar & Restaurant
    292 reviews
    1.25 km away
    Kokkos Cafe Bistro
    189 reviews
    6.35 km away
    Nearby Attractions
    Kaya Kinondo Sacred Forest
    69 reviews
    3.67 km away
    Marco Polo Safaris
    276 reviews
    .37 km away
    African Bush & Beach Adventures - Day tours
    56 reviews
    6.82 km away
    Umbrella & Simo Kenya Tours and Safaris
    23 reviews
    7.82 km away
    Ask a question
    Questions & Answers
    Agula2114
    15 January 2018|
    AnswerShow all 2 answers
    Response from smistry | Reviewed this property |
    Boutique is the best one as you can also use / access the other ones too . You can go to any of the restaurants If you choose the other ones you cannot use or eat in the Boutique hotel restaurant . It does make a... More
    2
    Votes
    peterpW3279PK
    20 October 2017|
    AnswerShow all 2 answers
    Response from smistry | Reviewed this property |
    Yes you get them when you go the pool side 👍👍
    0
    Votes
    ConcreteEquipSeller
    4 November 2014|
    Answer
    Response from Amelle B | Reviewed this property |
    Hello, Unfortunately, I can not help you. We avonbs landed in Nairobi where our safari guide picked us up. For the return from Mombasa it was also he who accompanied us to the airport.
    0
    Votes
    Google Translation
    Room Tips
    "All rooms are quiet"
    Read review
    "All the rooms are lovely- but nearer the pool makes coming and going more convenient."
    Read review
    "all rooms are the same size, so 701 to 708 are closest to pool and dining hall."
    Read review
    "the double rooms are fabulous n having a balcony is worth it."
    Read review
    Is This Your TripAdvisor Listing?
    Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing