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Neptune Palm Beach Boutique Resort & Spa

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Neptune Palm Beach Boutique Resort & Spa
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255 Reviews from our TripAdvisor Community

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There are newer reviews for Neptune Palm Beach Boutique Resort & Spa
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Showing 162: English reviews
Budapest, Hungary
Reviewed 16 October 2016

Everything was great. The food was tasty, also the drinks/cocktails, and the staff was exceptional. They were so kind at the bars, and also the animation team did a great job. We literally couldn't ask for more. The beach was maybe the best I have ever seen. You can do snorkel trips to the sandbank with the beach boys (I...

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Helpful?
Thank 904andr_sp
Neptune S, Director of Sales at Neptune Palm Beach Boutique Resort & Spa, responded to this review

Dear valuable Guest, Sunny greetings from Neptune Hotels. Thank you for your open feedback. As a part of the leisure hotel industry, we are dependent on our customers' opinions. We are grateful for their interest and for their sharing suggestions for improvement with us. Many thanks for letting us know your experiences. We have forwarded your correspondence to the relevant...

Reviewed 14 October 2016

spent with friends of days in Neptune palm beach hotel, we had great time in this hotel, the food was wonderful,nice service, beach is clean and nice we stayed there august 2016.we will go back this hotel very soon

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Thank gaber singh r
Neptune S, Director of Sales at Neptune Palm Beach Boutique Resort & Spa, responded to this review

Dear valuable Guest, Sunny greetings from Neptune Hotels. Thank you for your open feedback. As a part of the leisure hotel industry, we are dependent on our customers' opinions. We are grateful for their interest and for their sharing suggestions for improvement with us. Many thanks for letting us know your experiences. We have forwarded your correspondence to the relevant...

San Francisco, California, United States
Reviewed 10 October 2016

We were the first guests back to the hotel after a fire shut down the hotel for a month. We stayed here right after they renovated the hotel. This hotel is part of the 3 all-inclusive hotels that are right next to each other. We did not get to enjoy the other hotels much due to the fire (Our hotel...

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Thank Shiru W
Neptune S, Director of Sales at Neptune Palm Beach Boutique Resort & Spa, responded to this review

Dear valuable Guest, Sunny greetings from Neptune Hotels. Thank you for your open feedback and nice comments. As a part of the leisure hotel industry, we are dependent on our customers' opinions. We are grateful for their interest and for their sharing suggestions for improvement with us. Many thanks for letting us know your experiences. We have forwarded your correspondence...

newtownards
Reviewed 5 October 2016 via mobile

Spent a couple of days here while passing through Diani and what a great time we had. The food was wonderful and the staff were super helpful and friendly. Just watch out for the bar staff though, they like to pour very large drinks when they know your new :)

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Thank joncarson
Neptune S, Director of Sales at Neptune Palm Beach Boutique Resort & Spa, responded to this review

Dear valuable Guest, Sunny greetings from Neptune Hotels. Thank you for your open feedback and nice comments :) As a part of the leisure hotel industry, we are dependent on our customers' opinions. We are grateful for their interest and for their sharing suggestions for improvement with us. Many thanks for letting us know your thoughts and concerns. We have...

Mtwapa, Kenya
Reviewed 18 August 2016

As Kenyan residents we have been to the South Coast on many occasions. While we had Family visiting from Europe in July/August 2016, we took them to the marvelous beaches in Diani and decided to try the Neptune Palm Beach for our 3 night stay. We were a group of 4 adults and 3 kids and stayed there from August...

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1Thank c6767t
Neptune S, Director of Sales at Neptune Palm Beach Boutique Resort & Spa, responded to this review

Dear valuable Guest, Sunny greetings from Neptune Hotels. Thank you for your open feedback. As a part of the leisure hotel industry, we are dependent on our customers' opinions. We are grateful for their interest and for their sharing suggestions for improvement with us. Many thanks for letting us know your experiences. We have forwarded your correspondence to the relevant...

Helsinki, Finland
Reviewed 18 July 2016

Arrival. We had booked our room to Neptune Paradise and didn't really know that Neptune Paradise, Neptune Village and Neptune Palm Beach are essentially a cluster of three distinctive hotels on the Galu beach. Due to low season only the Palm Beach was open and we were accommodated there. I was initially a bit confused by this change as I...

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2Thank Henrik R
Neptune S, Director of Sales at Neptune Palm Beach Boutique Resort & Spa, responded to this review

Dear valuable Guest, Sunny greetings from Neptune Hotels. Thank you for your open feedback. As a part of the leisure hotel industry, we are dependent on our customers' opinions. We are grateful for their interest and for their sharing suggestions for improvement with us. Many thanks for letting us know your experiences. We have forwarded your correspondence to the relevant...

Nairobi, Kenya
Reviewed 11 July 2016

The entire hotel is boutique, tranquil, well maintained, fantastic staff, generally good buffet food but excellent Indian specials upstairs, spacious, adequate number of sun loungers, good pool, wonderful beach to walk on for miles in both directions! One of our most favorite locations for a few days getaway from it all!

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1Thank Robert K
Neptune S, Director of Sales at Neptune Palm Beach Boutique Resort & Spa, responded to this review

Dear valuable Guest, Sunny greetings from Neptune Hotels. Thank you for your open feedback. As a part of the leisure hotel industry, we are dependent on our customers' opinions. We are grateful for their interest and for their sharing suggestions for improvement with us. Many thanks for letting us know your experiences. We have forwarded your correspondence to the relevant...

Nairobi, Nairobi, Kenya
Reviewed 10 June 2016

Stayed at Neptune for two nights (4th and 5th June 2016). My family and I had been there before for a longer period. I like this hotel and a few others in South Coast because you rarely meet the "funny" visitors I have seen before in other resorts. Hotel is very beautiful, with lush grounds and nice looking "huts". Booking...

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Thank Adelheid Marie B
Neptune S, Director of Sales at Neptune Palm Beach Boutique Resort & Spa, responded to this review

Dear valuable Guest, Sunny greetings from Neptune Hotels. Thank you for your open feedback. As a part of the leisure hotel industry, we are dependent on our customers' opinions. We are grateful for their interest and for their sharing suggestions for improvement with us. Many thanks for letting us know your thoughts and concerns. We have forwarded your correspondence to...

Harrow
Reviewed 6 June 2016 via mobile

We were a group of 9 that visited Neptune Palm very recently. 6 adults and 3 kids. Positives: - A great hotel with nice rooms, huge swimming pool and a bar lounge that rests high up in the middle of the swimming pool was quite nicely done. - Some of the staff namely Ali (F&B manager), Caroline, Rachel and Gerrard...

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Thank KevShah01
Neptune S, Director of Sales at Neptune Palm Beach Boutique Resort & Spa, responded to this review

Dear valuable Guest, Sunny greetings from Neptune Hotels. Thank you for your open feedback. As a part of the leisure hotel industry, we are dependent on our customers' opinions. We are grateful for their interest and for their sharing suggestions for improvement with us. Many thanks for letting us know your thoughts and concerns. We have forwarded your correspondence to...

Nairobi, Nairobi, Kenya
Reviewed 13 May 2016 via mobile

I had a great time here. Good food, great staff, great room, great facilities. It was such a pleasant stay and i will definitely be coming back. The weather wasn't great at the time but there were so many activities to engage in and the tranquility of my stay was epic.

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Thank Elenor M
Neptune S, Director of Sales at Neptune Palm Beach Boutique Resort & Spa, responded to this review

Dear Sir, Dear Madam, Sunny greetings from Neptune Hotels. Thank you for your open feedback. As a part of the leisure hotel industry, we are dependent on our customers' opinions. We are grateful for their interest and for their sharing suggestions for improvement with us. Many thanks for letting us know your thoughts and concerns. We have forwarded your correspondence...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Beachfront
  • Free Parking
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Tennis Court
Room types
  • Family Rooms
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Room Service
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
Official Description (provided by the hotel)
This hotel is ideal for a relaxing sun&beach holiday or starting point for your adventurous wildlife&sea safaris. Bungalows of four rooms each in a tropical garden with ever flourishing trees and playing monkeys. Bar, pool bar, restaurant. Show cooking is our specialty: tell the cook how you want your meat baked or what ingredients you want in your spaghetti sauce. A daily program of sport, tournaments & shows with our animation team. Kids have their own pool and club. ... more   less 

Additional Information about Neptune Palm Beach Boutique Resort & Spa

Address: | PO Box 696, Galu Beach, Kenya (Formerly SENTIDO Neptune Palm Beach Resort)
Region: Kenya > Coast Province > Galu Beach
Price Range: ₹ 8,692 - ₹ 21,939 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Neptune Palm Beach Boutique Resort & Spa 4.5*
Number of rooms: 60
Reservation Options:
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Also Known As:
Sentido Neptune Palm Beach Hotel Ukunda
Neptune Palm Beach Hotel
Neptune Palm Beach Ukunda
Hotel Style:
#2 Luxury Hotel in Galu Beach
#2 On the Beach Hotel in Galu Beach
#2 Family Hotel in Galu Beach
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Questions & Answers

Here's what travellers have asked, with answers from Neptune Palm Beach Boutique Resort & Spa staff and other travellers.
9 questions
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Questions? Get answers from Neptune Palm Beach Boutique Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All the rooms are lovely- but nearer the pool makes coming and going more convenient.”
, 25 Apr 2017 | Read review
“all rooms are the same size, so 701 to 708 are closest to pool and dining hall.”
  • View of Chalet at Palm.
  • Comfortable bedding, very firm mattress.
AJWanderers, 20 Mar 2017 | Read review
“the double rooms are fabulous n having a balcony is worth it.”
NYCTravelers2014, 9 Jan 2017 | Read review
“Sea view room on the lower floor”
krisdarbar, 13 Nov 2016 | Read review
“702,704 closest to the beach”
904andr_sp, 16 Oct 2016 | Read review
5 of 5