We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Neptune Palm Beach Boutique Resort & Spa

| PO Box 696, Galu Beach, Kenya
Save
Lowest prices for your stay
26/11/2017 27/11/2017
Are these your travel dates?
TripAdvisor uses this information to find you the lowest prices for your stay.
US$ 314
US$ 315
US$ 315
Traveller (582)
Pool & Beach (149)
Room & Suite (109)
Jacaranda Indian Ocean Beach Resort
325 reviews
#16 of 29 hotels in Diani Beach
 
Baobab Beach Resort & Spa
1,568 reviews
#4 of 29 hotels in Diani Beach
 
The Sands at Nomad
453 reviews
#7 of 29 hotels in Diani Beach
 
The Sands At Chale Island
563 reviews
#3 of 29 hotels in Diani Beach
 
Lantana Galu Beach
126 reviews
#2 of 5 hotels in Galu Beach
 
Southern Palms Beach Resort
1,362 reviews
#8 of 29 hotels in Diani Beach
 
Waterlovers Beach Resort
432 reviews
#2 of 29 hotels in Diani Beach
 
Voyager Beach Resort
3,051 reviews
#2 of 60 hotels in Mombasa
 
Ocean Village Club
523 reviews
#5 of 29 hotels in Diani Beach
 
Neptune Paradise Beach Resort & Spa
409 reviews
#4 of 5 hotels in Galu Beach
 
Neptune Village Beach Resort & Spa
232 reviews
#5 of 5 hotels in Galu Beach
 
Papillon Lagoon Reef
619 reviews
#13 of 29 hotels in Diani Beach
 
Overview
  • Excellent59%
  • Very good32%
  • Average7%
  • Poor1%
  • Terrible1%
Travellers talk about
“animation team” (19 reviews)
“beach boys” (36 reviews)
“pasta” (11 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
Restaurant
Airport Transportation
Room Service
Suites
Poolside Bar
Multilingual Staff
Spa
Wheelchair Access
Business Centre
Dry Cleaning
Tennis Court
Private Balcony
4.5 Star Hotel
All hotel details
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"]},"scriptFlags":null}
Rooms
26 Nov27 Nov
|
1 room, 2 adults, 0 children
Standard Room

Getting you more information on this room

Free Cancellation
Select
Show Available Rooms
Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 7 partner sites to see rooms from US$ 314.
We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Galu Beach hotels with availability
Standard Room

Getting you more information on this room

Free Cancellation
Select
{"BOOKING_FEATURES": ["IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","VISA_SPONSORSHIP_WEB","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","CHILDREN_SEARCH","ATTRACTIONS_REMOVE_PAYMENT_ADDRESS_FIELDS","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","STORED_CARDS","IB_PRICE_WINS_COPY","IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_EXIT_INTERRUPTER","IB_SHOW_AMENITIES_AS_ICONS","META_AIR","IB_INLINE_ROOM_GRID","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKING_FORM_FAVICON","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "4fd09065ec784ef39574e967f7876dff", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":777248,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[51477162],"additionalContentIds":[],"pollCount":0,"checkin":{"day":26,"month":11,"year":2017},"checkout":{"day":27,"month":11,"year":2017},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":314,"entryCurrency":"USD","complete":false,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"4fd09065ec784ef39574e967f7876dff","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":315,"lowestMetaPrice":314,"additionalPartner":false,"highestMetaPriceDisplay":315,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":315,"lowestMetaPrice":314,"highestMetaPriceDisplay":315,"hotelName":"Neptune Palm Beach Boutique Resort & Spa","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjRmZDA5MDY1ZWM3ODRlZjM5NTc0ZTk2N2Y3ODc2ZGZmIiwiQUlLIjoiZWQ1ODQ1MjJlYmNjNGFlZjg2MTI4NWVjODVhZDczMzgifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"isPriceDrawerEnabled":false,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": -1, "checkIn": "26/11/2017", "checkOut": "27/11/2017", "lowestPrice": "US$ 314", "hasDates": true, "hacComplete": false, "contentIdMappings": {"76504077":"Hotwire","79043602":"OrbitzEWS","54282457":"TravelocityEWS","48938748":"Expedia","51477162":"BookingCom","109255068":"HotelsCom2IB"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_hr_inline_room_grid_hsx", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_hsx","template":"ibex_room_grid_hsx__widget","divClasses":"prw_rup prw_ibex_room_grid_hsx","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_hsx__sub_header"},"moduleList":["handlers","tracking"]},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{},"moduleList":["handler"]},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_hsx","template":"ibex_room_grid_row_hsx__widget","divClasses":"prw_rup prw_ibex_room_grid_row_hsx","js":{},"dust":{"amenities":"ibex_room_grid_row_hsx__amenities","condition_col":"ibex_room_grid_row_hsx__condition_col","price_text":"ibex_room_grid_row_hsx__price_text","reservation_col":"ibex_room_grid_row_hsx__reservation_col"},"moduleList":[]},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
50
JPMiles / Payback Arrow
Reviews (269)
Traveller rating
Traveller type
Time of year
Language

1 - 5 of 165 reviews

Reviewed 18 July 2017 via mobile

We have just had a 6 night stay here at the hotel It was really pleasant the gardens and rooms were done nicely . Maybe a little updating would be beneficial . The setting is lovely . Monkeys are quite entertaining to watch but there...More

Thank smistry
Response from NEPTUNE H, Director of Sales at Neptune Palm Beach Boutique Resort & SpaResponded 24 July 2017

Dear valuable Guest, Sunny greetings from Neptune Hotels. Thank you for your open feedback. As a part of the leisure hotel industry, we are dependent on our customers' opinions. We are grateful for their interest and for their sharing suggestions for improvement with us. Many...More

Reviewed 9 July 2017

Probably would have given this 5 stars but we didn't get our beach front room on the first night and had to wait until the following day. The staff were really lovely though and the bedrooms are great and were very clean. The pool was...More

Thank Lindsay H
Response from NEPTUNE H, Director of Sales at Neptune Palm Beach Boutique Resort & SpaResponded 10 July 2017

Dear valuable Guest, Sunny greetings from Neptune Hotels. Thank you for your open feedback. As a part of the leisure hotel industry, we are dependent on our customers' opinions. We are grateful for their interest and for their sharing suggestions for improvement with us. Many...More

Reviewed 1 May 2017

We made our reservation to stay at Neptune months in advance for our family of four, and upon arrival, the room was not ready. There was no single bed for our 3 year old, or crib for our baby. We tried to call the front...More

2  Thank 595ladylou
Response from NEPTUNE H, Director of Sales at Neptune Palm Beach Boutique Resort & SpaResponded 5 May 2017

Dear valuable Guest, Sunny greetings from Neptune Hotels. Thank you for your open feedback but surprised to see that you are re-posting your comments as this is not really constructive. Kindly find the same reply to your feedback as posted before. We will report your...More

Reviewed 25 April 2017

This was my second stay at Neptune Palm- it is definitely my favourite of the three hotels. This time, I came with two friends from the UK and they were suitably impressed with the tranquility of the location and the stunning view from the garden...More

Thank Tracey R
Response from NEPTUNE H, Director of Sales at Neptune Palm Beach Boutique Resort & SpaResponded 26 April 2017

Dear valuable Guest, Sunny greetings from Neptune Hotels. Thank you for your open feedback. As a part of the leisure hotel industry, we are dependent on our customers' opinions. We are grateful for their interest and for their sharing suggestions for improvement with us. Many...More

Reviewed 23 April 2017

I stayed for three nights from April 8th this year. I had a great stay from the first greetings with lovely juice, to the beautiful room with a pool side view, to the friendly and helpful staff. It was a great place to stay and...More

Thank Marina C
Response from NEPTUNE H, Director of Sales at Neptune Palm Beach Boutique Resort & SpaResponded 25 April 2017

Dear valuable Guest, Sunny greetings from Neptune Hotels. Thank you for your open feedback. As a part of the leisure hotel industry, we are dependent on our customers' opinions. We are grateful for their interest and for their sharing suggestions for improvement with us. Many...More

Jacaranda Indian Ocean Beach Resort
325 reviews
#16 of 29 hotels in Diani Beach
 
Baobab Beach Resort & Spa
1,568 reviews
#4 of 29 hotels in Diani Beach
 
The Sands at Nomad
453 reviews
#7 of 29 hotels in Diani Beach
 
The Sands At Chale Island
563 reviews
#3 of 29 hotels in Diani Beach
 
Lantana Galu Beach
126 reviews
#2 of 5 hotels in Galu Beach
 
Southern Palms Beach Resort
1,362 reviews
#8 of 29 hotels in Diani Beach
 
Waterlovers Beach Resort
432 reviews
#2 of 29 hotels in Diani Beach
 
Voyager Beach Resort
3,051 reviews
#2 of 60 hotels in Mombasa
 
Ocean Village Club
523 reviews
#5 of 29 hotels in Diani Beach
 
Neptune Paradise Beach Resort & Spa
409 reviews
#4 of 5 hotels in Galu Beach
 
Neptune Village Beach Resort & Spa
232 reviews
#5 of 5 hotels in Galu Beach
 
Papillon Lagoon Reef
619 reviews
#13 of 29 hotels in Diani Beach
 
About
Awards & Recognition
Certificate of Excellence
Amenities
  • Top amenities
  • Pool
  • Restaurant
  • Beachfront
  • Free Parking
  • Bar/Lounge
  • Room Service
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Hotel Amenities
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Room amenities
  • Air Conditioning
  • Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Outdoor pool
  • Spa
  • Tennis Court
Details
  • Price range
  • US$ 211 - US$ 456 (Based on Average Rates for a Standard Room)
  • Hotel class
  • Hotel Style
  • #2 Family Hotel in Galu Beach
  • #3 On the Beach Hotel in Galu Beach
  • #3 Luxury Hotel in Galu Beach
  • Room types
  • Non-Smoking Rooms ,
  • Family Rooms ,
  • Suites
  • Number of rooms
  • 60
  • Reservation Options
  • TripAdvisor is proud to partner with Hotels.com, Expedia, Priceline, Orbitz, Travelocity, Booking.com and Hotwire so you can book your Neptune Palm Beach Boutique Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
  • Location
  • Kenya >
  • Coast Province >
  • Galu Beach
  • Also Known As
  • Sentido Neptune Palm Beach Hotel Ukunda ,
  • Neptune Palm Beach Hotel ,
  • Neptune Palm Beach Ukunda
Add Photo Photos
Traveller (582)
Pool & Beach (149)
Room & Suite (109)
Dining (43)
Hotel & Grounds (306)
Bathroom (10)
Family and Play Areas (5)
Ask a question
Questions & Answers
peterpW3279PK
20 October 2017|
AnswerShow all 2 answers
Response from smistry | Reviewed this property |
Yes you get them when you go the pool side 👍👍
0
Votes
ConcreteEquipSeller
4 November 2014|
Answer
Response from Amelle B | Reviewed this property |
Hello, Unfortunately, I can not help you. We avonbs landed in Nairobi where our safari guide picked us up. For the return from Mombasa it was also he who accompanied us to the airport.
0
Votes
Google Translation
Room Tips
"All the rooms are lovely- but nearer the pool makes coming and going more convenient."
Read review
"all rooms are the same size, so 701 to 708 are closest to pool and dining hall."
Read review
"the double rooms are fabulous n having a balcony is worth it."
Read review
"Sea view room on the lower floor"
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing