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27/12/2017 28/12/2017
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    Neptune Palm Beach Boutique Resort & Spa

    | PO Box 696, Galu Beach, Kenya
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    27/12/2017 28/12/2017
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    US$ 486
    US$ 453
    SAVE US$ 33
    US$ 486
    Traveller (585)
    Pool & Beach (149)
    Room & Suite (109)
    Overview
    • Excellent59%
    • Very good32%
    • Average7%
    • Poor1%
    • Terrible1%
    Travellers talk about
    “animation team” (19 reviews)
    “neptune palm” (10 reviews)
    “beach boys” (36 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Multilingual Staff
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Private Balcony
    4.5 Star Hotel
    All hotel details
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    Rooms
    27 Dec28 Dec
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
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    Reviews (271)
    Traveller rating
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    1 - 5 of 165 reviews

    Reviewed 18 July 2017 via mobile

    We have just had a 6 night stay here at the hotel It was really pleasant the gardens and rooms were done nicely . Maybe a little updating would be beneficial . The setting is lovely . Monkeys are quite entertaining to watch but there...More

    Thank smistry
    Response from NEPTUNE H, Director of Sales at Neptune Palm Beach Boutique Resort & SpaResponded 24 July 2017

    Dear valuable Guest, Sunny greetings from Neptune Hotels. Thank you for your open feedback. As a part of the leisure hotel industry, we are dependent on our customers' opinions. We are grateful for their interest and for their sharing suggestions for improvement with us. Many...More

    Reviewed 9 July 2017

    Probably would have given this 5 stars but we didn't get our beach front room on the first night and had to wait until the following day. The staff were really lovely though and the bedrooms are great and were very clean. The pool was...More

    Thank Lindsay H
    Response from NEPTUNE H, Director of Sales at Neptune Palm Beach Boutique Resort & SpaResponded 10 July 2017

    Dear valuable Guest, Sunny greetings from Neptune Hotels. Thank you for your open feedback. As a part of the leisure hotel industry, we are dependent on our customers' opinions. We are grateful for their interest and for their sharing suggestions for improvement with us. Many...More

    Reviewed 1 May 2017

    We made our reservation to stay at Neptune months in advance for our family of four, and upon arrival, the room was not ready. There was no single bed for our 3 year old, or crib for our baby. We tried to call the front...More

    2  Thank 595ladylou
    Response from NEPTUNE H, Director of Sales at Neptune Palm Beach Boutique Resort & SpaResponded 5 May 2017

    Dear valuable Guest, Sunny greetings from Neptune Hotels. Thank you for your open feedback but surprised to see that you are re-posting your comments as this is not really constructive. Kindly find the same reply to your feedback as posted before. We will report your...More

    Reviewed 25 April 2017

    This was my second stay at Neptune Palm- it is definitely my favourite of the three hotels. This time, I came with two friends from the UK and they were suitably impressed with the tranquility of the location and the stunning view from the garden...More

    Thank Tracey R
    Response from NEPTUNE H, Director of Sales at Neptune Palm Beach Boutique Resort & SpaResponded 26 April 2017

    Dear valuable Guest, Sunny greetings from Neptune Hotels. Thank you for your open feedback. As a part of the leisure hotel industry, we are dependent on our customers' opinions. We are grateful for their interest and for their sharing suggestions for improvement with us. Many...More

    Reviewed 23 April 2017

    I stayed for three nights from April 8th this year. I had a great stay from the first greetings with lovely juice, to the beautiful room with a pool side view, to the friendly and helpful staff. It was a great place to stay and...More

    Thank Marina C
    Response from NEPTUNE H, Director of Sales at Neptune Palm Beach Boutique Resort & SpaResponded 25 April 2017

    Dear valuable Guest, Sunny greetings from Neptune Hotels. Thank you for your open feedback. As a part of the leisure hotel industry, we are dependent on our customers' opinions. We are grateful for their interest and for their sharing suggestions for improvement with us. Many...More

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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Beachfront
    • Free Parking
    • Bar/Lounge
    • Room Service
    • Spa
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Hotel Amenities
    • Free Parking
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Multilingual Staff
    • Children Activities (Kid / Family Friendly)
    • Room Service
    • Breakfast included
    • Business Centre with Internet Access
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Outdoor pool
    • Spa
    • Tennis Court
    Details
    • Price range
    • US$ 167 - US$ 442 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Suites
    • Number of rooms
    • 60
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Orbitz, Hotwire, Travelocity, Priceline, Hotels.com, Booking.com and Agoda so you can book your Neptune Palm Beach Boutique Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Kenya >
    • Coast Province >
    • Galu Beach
    • Also Known As
    • Sentido Neptune Palm Beach Hotel Ukunda ,
    • Neptune Palm Beach Hotel ,
    • Neptune Palm Beach Ukunda
    Add Photo Photos
    Traveller (585)
    Pool & Beach (149)
    Room & Suite (109)
    Dining (43)
    Hotel & Grounds (309)
    Bathroom (10)
    Family and Play Areas (5)
    Nearby
    Nearby HotelsSee all 5 hotels in Galu Beach
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    4.15 km away
     
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    126 reviews
    .17 km away
     
    Pinewood Beach Resort & Spa
    694 reviews
    1.63 km away
     
    Nearby Restaurants
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    Nearby Attractions
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    Marco Polo Safaris
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    Ask a question
    Questions & Answers
    peterpW3279PK
    20 October 2017|
    AnswerShow all 2 answers
    Response from smistry | Reviewed this property |
    Yes you get them when you go the pool side 👍👍
    0
    Votes
    ConcreteEquipSeller
    4 November 2014|
    Answer
    Response from Amelle B | Reviewed this property |
    Hello, Unfortunately, I can not help you. We avonbs landed in Nairobi where our safari guide picked us up. For the return from Mombasa it was also he who accompanied us to the airport.
    0
    Votes
    Google Translation
    Room Tips
    "All the rooms are lovely- but nearer the pool makes coming and going more convenient."
    Read review
    "all rooms are the same size, so 701 to 708 are closest to pool and dining hall."
    Read review
    "the double rooms are fabulous n having a balcony is worth it."
    Read review
    "Sea view room on the lower floor"
    Read review
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