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Neptune Palm Beach Boutique Resort & Spa

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Diani Beach, Galu Beach 80100 Kenya
Lowest prices for your stay
US$ 380
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Free cancellation until 17/08/21
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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
Traveller (971)
Pool & Beach (264)
Room & Suite (159)

About

#2 of 5 hotels in Galu Beach
Location
Cleanliness
Service
Value
Travellers' Choice
This hotel is ideal for a relaxing sun&beach holiday or starting point for your adventurous wildlife&sea safaris. Bungalows of four rooms each in a tropical garden with ever flourishing trees and playing monkeys. Bar, pool bar, restaurant. Show cooking is our specialty: tell the cook how you want your meat baked or what ingredients you want in your spaghetti sauce. A daily program of sport, tournaments & shows with our animation team. Kids have their own pool and club.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Free breakfast
Beach
Tennis court
Babysitting
Children Activities (Kid / Family Friendly)
Wifi
Outdoor pool
Bar / lounge
Restaurant
Breakfast buffet
Swimup bar
Poolside bar
Entertainment staff
Evening entertainment
Kids club
Airport transportation
Business Centre with Internet Access
Meeting rooms
Spa
Foot massage
Full body massage
Massage
Concierge
Currency exchange
Sun loungers / beach chairs
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Private balcony
Room service
Safe
Flatscreen TV
Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Charming
Family Resort
445Reviews58Q+A50Room tips
Traveller rating
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Popular mentions
Naina wrote a review 21 Feb
Nairobi, Kenya15 contributions4 helpful votes
As a Boutique Hotel, our expectations were little high in terms of ambiance. Were disappointed with the main restaurant decor, furniture, etc. Food was nice and the staff were friendly. Location of the resort is nice. It is on Galu beach where the sand is very smooth and white. Going down the steps to the beach, there is no rail on either side of the wall to hold onto and one can fall if not careful. Also there is no ramp for a wheelchair person which needs to be looked into by the Management of the Resort. There are 3 adjoining resort next to each other. Neptune Paradise, Neptune Village and Neptune Palm Boutique. I would recommend either Neptune Paradise or Village to stay as it is more lively. The Gardens were well kept Overall the stay was very nice
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Date of stay: February 2021
Value
Rooms
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Room Tip: blocks in front are the best or worth booking
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Abeda H wrote a review Jan 2021
Nairobi, Kenya153 contributions32 helpful votes
It’s a mediocre hotel . Commercial and like all big hotels . Indifferent to your needs . Service leaves a lot to be desired . Food is mediocre . Only redeeming feature is the beautiful beach. The rooms have a damp and musty smell . And the monkeys are an absolute nuisance . They are everywhere. Go for the smaller boutique hotels which specialise in one on one service and offer more privacy .
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Date of stay: January 2021Trip type: Travelled with friends
1 Helpful vote
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Response from Neptune Sales, Sales at Neptune Palm Beach Boutique Resort & Spa
Responded 3 weeks ago
Dear valuable Guest, Sunny greetings from Neptune Hotels. Thank you for your open feedback. As a part of the leisure hotel industry, we are dependent on our customers' opinions. We are grateful for their interest and for their sharing suggestions for improvement with us. Many thanks for letting us know your experiences. We have forwarded your correspondence to the relevant departments. We look very much forward to welcome you again in one of our Beach Resorts or Safari Lodges. Yours faithfully, The Neptune Team
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Rupali S wrote a review Oct 2020
Mombasa, Kenya1 contribution1 helpful vote
What a holiday we had! The service from front desk all the way to the catering staff and room attendants was brilliant! The hotel had a large variety of meal options, and they catered well for veg and non-veg, as well as child-friendly food like burgers, chips and pasta. In addition to breakfast (hot waffles and pancakes, sausages, pastries, salads, eggs, cereals, fruit and Kenyan specialities), lunch and dinner (large variety that changed daily, with a pasta station), they also had la carte restaurants and a snack bar serving hot dogs, chips, toasted sandwiches and pastries! You would not go hungry here! The rooms were spacious (we had a king and single bed plus plenty of room for the kids to play), clean and located close to the amenities. With access to 3 swimming pools, we were spoilt for choice. We also went out onto the beach each day. Huge stretches of fine, white sand on my favourite Galu beach. On the last day, the hotel organised a glass bottom boat trip out to the reef where we got to see lots of fish! Great for snorkelling! As for the current situation, I was pleased to see staff wearing their masks and sanitisation stations around the hotel. The food was also served by the staff, but in a buffet style so you could pick and choose what you wanted. This trip was such a great one for me and my family, so much so that we're looking to go again before the end of the year! Definitely my hotel of choice in the south coast.
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Date of stay: October 2020
Value
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1 Helpful vote
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Response from Neptune Sales, Sales at Neptune Palm Beach Boutique Resort & Spa
Responded 19 Nov 2020
Dear valuable Guest, Sunny greetings from Neptune Hotels. Thank you for your open feedback. As a part of the leisure hotel industry, we are dependent on our customers' opinions. Many thanks for letting us know your experiences. We look very much forward to welcome you again in one of our Beach Resorts or Safari Lodges. Yours faithfully, The Neptune Team
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paul m wrote a review Oct 2020
Nairobi, Kenya7 contributions2 helpful votes
We had a really good experience here - deluxe clean rooms and all-inclusive services. Being beachfront, the breeze provided the best weather. We enjoyed ourselves in the big swimming pools and on the clean gardens. The staff (to mention a few: Lucy Macharia, Rashid, Suleiman, Fatuma, Kalu, Gerald the cocktail master) were very friendly and always at clients' service
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Date of stay: October 2020
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Response from Neptune Sales, Sales at Neptune Palm Beach Boutique Resort & Spa
Responded 19 Nov 2020
Dear valuable Guest, Sunny greetings from Neptune Hotels. Thank you for your open feedback. As a part of the leisure hotel industry, we are dependent on our customers' opinions. Many thanks for letting us know your experiences. We look very much forward to welcome you again in one of our Beach Resorts or Safari Lodges. Yours faithfully, The Neptune Team
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mohamed Ikraam wrote a review Oct 2020
Mombasa, Kenya1 contribution
Very serene place. Nice rooms. Amazing and friendly staff especially mary and lucy at the front office. Good customer service. Tasty food especially fish fillets Very clean swimming pools. Overall beautiful and stunning!
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Date of stay: October 2020Trip type: Travelled as a couple
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Response from Neptune Sales, Sales at Neptune Palm Beach Boutique Resort & Spa
Responded 19 Nov 2020
Dear valuable Guest, Sunny greetings from Neptune Hotels. Thank you for your open feedback. As a part of the leisure hotel industry, we are dependent on our customers' opinions. Many thanks for letting us know your experiences. We look very much forward to welcome you again in one of our Beach Resorts or Safari Lodges. Yours faithfully, The Neptune Team
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PRICE RANGE
US$ 262 - US$ 468 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sentido neptune palm beach hotel ukunda, neptune palm beach hotel, neptune palm beach ukunda
FORMERLY KNOWN AS
SENTIDO Neptune Palm Beach Resort
LOCATION
KenyaCoast ProvinceGalu Beach
NUMBER OF ROOMS
60
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Frequently Asked Questions about Neptune Palm Beach Boutique Resort & Spa
Which popular attractions are close to Neptune Palm Beach Boutique Resort & Spa?
Nearby attractions include Kaya Kinondo Sacred Forest (3.7 km), Diani Beach Art Gallery (7.8 km), and Tandori (6.6 km).
What are some of the property amenities at Neptune Palm Beach Boutique Resort & Spa?
Some of the more popular amenities offered include a swimup bar, free wifi, and free breakfast.
What food & drink options are available at Neptune Palm Beach Boutique Resort & Spa?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Neptune Palm Beach Boutique Resort & Spa?
Yes, free parking is available to guests.
What are some restaurants close to Neptune Palm Beach Boutique Resort & Spa?
Conveniently located restaurants include Sails Beach Bar & Restaurant, Tiki Bar, and Nomad Restaurant.
Are there opportunities to exercise at Neptune Palm Beach Boutique Resort & Spa?
Yes, guests have access to a pool during their stay.
Does Neptune Palm Beach Boutique Resort & Spa have an airport shuttle?
Yes, Neptune Palm Beach Boutique Resort & Spa offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is Neptune Palm Beach Boutique Resort & Spa located near the city centre?
Yes, it is 0.2 km away from the centre of Galu Beach.
Are any cleaning services offered at Neptune Palm Beach Boutique Resort & Spa?
Yes, dry cleaning and laundry service are offered to guests.
Does Neptune Palm Beach Boutique Resort & Spa offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Does Neptune Palm Beach Boutique Resort & Spa have any great views?
Yes, guests often enjoy the ocean view available here.