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Neptune Village Beach Resort & Spa

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Neptune Village Beach Resort & Spa
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173 Reviews from our TripAdvisor Community

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There are newer reviews for Neptune Village Beach Resort & Spa
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Showing 82: English reviews
Salisbury UK
Level Contributor
38 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 1 December 2013

We stayed here for one week in Nov 2013 as we wanted to compare it with Neptune Beach resort, Bamburi, north Mombasa.Overall it gave value for money but I am of the opinion that the extra cost for the Bamburi hotel was worth it. What I did like about the Village Resort was the extensive beach front which enabled one... More 

Thank Edwin S
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 16 November 2013

It was already my second time in Neptune Sentido and I was again amazed about this resort. Nice and clean rooms, very friendly staff, good food and a nice view are all ingredients to enjoy a pleasant stay. I was here the second time with 80 clients and all of them were very enthousiastic. Hope to get back there more... More 

1 Thank Steven C
London, United Kingdom
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 24 October 2013

My husband and I stayed here for 9 nights in October 2012 - We thought that the hotel overall was lovely. The rooms were clean, the only problem we had was with a few bugs getting under the door at night, but nothing that a towel couldn't fix - we were on the ground floor so I would imagine that... More 

Thank Carly B
Mombasa, Coast, Kenya
Level Contributor
99 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed 22 October 2013

Drove to Diani from Mombasa with the family for the weekend.Diani is approx 50 km south of Mombasa Island.The road is tarmac throughtout Mombasa To the Hotel.Guest check in was swift with a welcome drink and warm reception.Porters were around to assist in carrying luggage.We checked in on an all inclusive arrangement.Food quality and variety was good considering the low... More 

Thank Munir T
York, United Kingdom
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 2 October 2013

We were visiting Kenya for my son's wedding; on the beach at a nearby hotel. We picked this hotel as the majority of the reviews were good and above. We found that it more than lived up to its reputation. From the start staff were all friendly, helpful and always greeted us with a ' jambo jambo' (hello,hello). The rooms... More 

Thank Woodychops
Lerberget, Sweden
1 review
Reviewed 24 September 2013

It states in the holiday brochure that this is a 4 star hotel , we averaged this as just a 3 star. Staff very friendly and helpful, Food not too bad!!! Rooms were clean, but showers ran salty water and couldnt brush teeth with the tap water!!! No hairdryers in the room our travel agents Thomas cook Signature said that... More 

Review collected in partnership with this hotel

Thank 763maggie
Westward Ho, United Kingdom
Level Contributor
66 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 11 September 2013

No complaints about this hotel except that it was a tad far from the hotel, crossing the river was all a bit of a nightmare, the actual resort though is fantastic, the staff go out their way to make you happy and will always be trying to help you out. The rooms were lovely, the restaurants and bars were all... More 

Thank MrTaylor-SBL
Madrid, Spain
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 6 September 2013

We finished our honeymoon in Kenya at this resort and it was really great!!!The staff, the food, the rooms, the swimming-pool, etc was better than expected...BUT...the only, but important bad thing I had to say is about reception service: be careful when paying the bill!!! We made the booking through their official web and they send us the official booking... More 

Review collected in partnership with this hotel

Thank Elena G
Moscow, Russia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 26 August 2013

First impression about the hotel was good, because it is well-located on the ocean beach and the architecture of bungalows on the territory is cute. The territory itself is quite big. We came there to a honeymoon trip and the hotel has decorated the door to our room with flowers. But then I have discovered a list of disadvantages that... More 

1 Thank Nikita E
Stowmarket, United Kingdom
Level Contributor
54 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 19 August 2013 via mobile

Firstly, the hotel was clean and tidy, the staff were polite and helpful, the food in the restaurant was OK. This was a three day extension to our safari holiday, and obviously anything would be a downer after that. The grounds to the hotel were well maintained, but the local residents some breed of monkey were always at hand to... More 

1 Thank ke S

308 photos of this hotel

Traveller photos: See what travellers like you saw

All Traveller Photos (282)
Room/Suite (16)
Bathroom (3)
Pool/Beach Area (58)
Hotel & Grounds (57)
View from Room (4)
Dining (18)
Family/Play Areas (4)
Other (122)

Management photos: Courtesy of the property manager

All Management Photos (26)
Pool/Beach Area (5)
Hotel & Grounds (15)
Room/Suite (3)
Dining (3)
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  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Beachfront
  • Room Service
  • Free Parking
  • Spa
  • Free Breakfast
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Room Service
  • Free Parking
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
Ideally situated at the beautiful Diani beach. It is here that you can experience African hospitality up close and at its best. Perfect match between resort and nature thanks to makuti roofs on rooms, restaurants and bars and the very large tropical garden. One of the widest beach front hotels of Mombasa. Enjoy the All Inclusive concept. Ca. 40 km south from Mombasa, ca. 45 km from Moi International airport and only ca. 8 km away from the nearby Ukunda Airstrip. ... more   less 

Additional Information about Neptune Village Beach Resort & Spa

Address: Diani Beach Road, Galu-Kinondo Beach, Galu Beach 80400, Kenya
Region: Kenya > Coast Province > Galu Beach
Price Range: ₹ 9,597 - ₹ 31,991 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Neptune Village Beach Resort & Spa 4*
Number of rooms: 165
Reservation Options:
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Hotel Style:
#5 On the Beach Hotel in Galu Beach
#5 Luxury Hotel in Galu Beach
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Questions & Answers

Here's what travellers have asked, with answers from Neptune Village Beach Resort & Spa staff and other travellers.
1 question
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Questions? Get answers from Neptune Village Beach Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for up stairs room to get ocean view”
 of 5 bubbles 81ashokb, 20 Nov 2016 | Read review
“All the rooms overlook the gardens and it's quiet- we were only in the room to sleep as the pool and bar area were too nice to leave!”
 of 5 bubbles , 23 Oct 2016 | Read review
“Rooms 221/2 & 217/8 - interconnecting pool / sea view”
 of 5 bubbles 975shailab, 15 Jan 2016 | Read review
“Rooms facing the pool are nice, but even the garden facing rooms are nice, looking onto beautiful trees”
 of 5 bubbles msafirimbili, 12 Jan 2016 | Read review
“The rooms near to the pool are good in terms of happening otherwise all rooms are good.”
 of 5 bubbles Gouri2015, 30 May 2015 | Read review
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