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Neptune Village Beach Resort & Spa

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Diani Beach Road, Galu Beach 80400 Kenya
Lowest prices for your stay
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US$ 361
US$ 277
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SAVE US$ 84
Free cancellation until 17/08/21
eDreamsUS$ 346
Booking.comUS$ 346
Prestigia.comUS$ 361
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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
Traveller (864)
Pool & Beach (198)
Room & Suite (79)

About

#4 of 5 hotels in Galu Beach
Location
Cleanliness
Service
Value
Travellers' Choice
Ideally situated at the beautiful Diani beach. It is here that you can experience African hospitality up close and at its best. Perfect match between resort and nature thanks to makuti roofs on rooms, restaurants and bars and the very large tropical garden. One of the widest beach front hotels of Mombasa. Enjoy the All Inclusive concept. Ca. 40 km south from Mombasa, ca. 45 km from Moi International airport and only ca. 8 km away from the nearby Ukunda Airstrip.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Sauna
Free breakfast
Beach
Diving
Babysitting
Wifi
Outdoor pool
Restaurant
Swimup bar
Breakfast buffet
Poolside bar
Windsurfing
Billiards
Darts
Entertainment staff
Evening entertainment
Fishing
Table tennis
Nightclub / DJ
Children Activities (Kid / Family Friendly)
Kids club
Airport transportation
Banquet room
Meeting rooms
Spa
Foot massage
Full body massage
Massage
Baggage storage
Concierge
Currency exchange
Gift shop
Shared lounge / TV area
Dry cleaning
Laundry service
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Room features
Air conditioning
Housekeeping
Safe
Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Charming
519Reviews64Q+A28Room tips
Traveller rating
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Popular mentions
WAM wrote a review Jan 2021
2 contributions
Horrible experience at the village, checked in at the hotel @12 midday couldn't get a room till 3pm when we went to freshen up the electricity was faulty so couldn't shower or relax in the room since they had to call an electrician to fix it. It wasn't ready until 6 in the evening. Then in the morning when we woke to couldn't take a bath coz the water from the showers was coming out boiling hot reported the issue went for breakfast coming back to our room to pick up something the room was flooded, water coming from the roof top tanks. Terrible experience we had to change room .
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Date of stay: December 2020Trip type: Travelled with family
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Response from Neptune Sales, Sales at Neptune Village Beach Resort & Spa
Responded 4 weeks ago
Dear valuable Guest, Sunny greetings from Neptune Hotels. Thank you for your open feedback. As a part of the leisure hotel industry, we are dependent on our customers' opinions. We are grateful for their interest and for their sharing suggestions for improvement with us. Many thanks for letting us know your thoughts and concerns. We have forwarded your correspondence to the relevant departments. Yours faithfully, The Neptune Team
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dazzaref wrote a review Jan 2021
Nairobi, Kenya96 contributions46 helpful votes
+1
Neptune has always been one of my favourite hotels and as a group of friends we went their over Christmas for five nights. The rooms were well appointed, clean and the air con was a dream. The food was exceptional quality with different buffet varieties served by the staff so as to limit customer contact due to COVID19 regulations. For an all inclusive package the food was impressive considering some of the awful food served by other large diani all inclusive resorts. Well done chef! My two friends had never stayed here before and remarked several times on the professionalism and pleasantries from the staff, they do really enjoy their jobs. A big thanks to Jackson Kifoto for accommodating and looking after us as well as Davis and Justus the pool bar staff who provided exceptional service. Well done Neptune we will definately be back
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Date of stay: December 2020Trip type: Travelled with friends
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Response from Neptune Sales, Sales at Neptune Village Beach Resort & Spa
Responded 18 Jan 2021
Dear valuable Guest, Sunny greetings from Neptune Hotels. Thank you for your open feedback. As a part of the leisure hotel industry, we are dependent on our customers' opinions. Many thanks for letting us know your experiences. We look very much forward to welcome you again in one of our Beach Resorts or Safari Lodges. Yours faithfully, The Neptune Team
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stanley Njuguna wrote a review Nov 2020
2 contributions
had an owesome stay with our group Wazee Pumzika,since thursday last week ,the food was amazing and your friendly waiters like Ruth Akumu,carol Wambui and Mr kifoto who made sure we lacked nothing,neptune is nice place to stay any time
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Date of stay: November 2020
Rooms
Service
Sleep Quality
Room Tip: rooms at the upper area are more quiet
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Response from Neptune Sales, Sales at Neptune Village Beach Resort & Spa
Responded 29 Dec 2020
Dear valuable Guest, Sunny greetings from Neptune Hotels. Thank you for your open feedback. As a part of the leisure hotel industry, we are dependent on our customers' opinions. Many thanks for letting us know your experiences. We look very much forward to welcome you again in one of our Beach Resorts or Safari Lodges. Yours faithfully, The Neptune Team
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azaan wrote a review Mar 2020
14 contributions
Where do I start? This resort was the most incredible all inclusive resort that I have ever been too. I have been to many resorts in Cuba, Mexico, and the Bahamas and Neptune was by far the best one. The reason I say this is because the staff were absolutely phenomenal, the food was incredible and the live entertainment at night was always a good time. I have not even mentioned the view yet.. this resort is right on the best beach in the entire world. White sand beaches and clear blue ocean water just steps away from your bedroom. If you are looking for a resort in Diani, do not think twice about booking!
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Date of stay: January 2020
Value
Rooms
Service
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Response from Neptune S, Director of Sales at Neptune Village Beach Resort & Spa
Responded 22 Mar 2020
Dear valuable Guest, Sunny greetings from Neptune Hotels. Thank you for your open feedback. As a part of the leisure hotel industry, we are dependent on our customers' opinions. Many thanks for letting us know your experiences. We look very much forward to welcome you again in one of our Beach Resorts or Safari Lodges Kenya, Tanzania and Zanzibar. Yours faithfully, The Neptune Team
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Julia B wrote a review Feb 2020
Warsaw, Poland5 contributions
At the beginning we would like to thank mr Kalu for solving a problem we had during the Valentine’s Day dinner. He managed to deal with very difficult situation, holding his nerve and satisfying both sides. We are very satisfied with our visit. The beach was amazing and staff was very friendly. People who take care of the pool were very helpful, especially Ambraham, who did everything we asked him for and helped to solved any problem! We really enjoyed company of Brian, Junior and Hope from very well organized animation team. Every evening we had a chance to watch a show and during the day we could pick any activity we liked. Everyone can find something for themselves. Also the food at the restaurant was amazing and waiters were learning to speak polish language, just in case someone wouldn’t speak english. We travel a lot and this is definitely a place we would like to come back.
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Date of stay: February 2020Trip type: Travelled with family
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Response from Neptune S, Director of Sales at Neptune Village Beach Resort & Spa
Responded 17 Feb 2020
Dear valuable Guest, Sunny greetings from Neptune Hotels. Thank you for your open feedback. As a part of the leisure hotel industry, we are dependent on our customers' opinions. Many thanks for letting us know your experiences. We look very much forward to welcome you again in one of our Beach Resorts or Safari Lodges. Yours faithfully, The Neptune Team
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PRICE RANGE
US$ 207 - US$ 344 (Based on Average Rates for a Standard Room)
LOCATION
KenyaCoast ProvinceGalu Beach
NUMBER OF ROOMS
165
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Frequently Asked Questions about Neptune Village Beach Resort & Spa
Which popular attractions are close to Neptune Village Beach Resort & Spa?
Nearby attractions include Kaya Kinondo Sacred Forest (3.8 km), Diani Beach Art Gallery (7.7 km), and Tandori (6.5 km).
What are some of the property amenities at Neptune Village Beach Resort & Spa?
Some of the more popular amenities offered include a swimup bar, free wifi, and free breakfast.
What food & drink options are available at Neptune Village Beach Resort & Spa?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Neptune Village Beach Resort & Spa?
Yes, free parking is available to guests.
What are some restaurants close to Neptune Village Beach Resort & Spa?
Conveniently located restaurants include Sails Beach Bar & Restaurant, Tiki Bar, and Nomad Restaurant.
Are there opportunities to exercise at Neptune Village Beach Resort & Spa?
Yes, guests have access to a pool and a sauna during their stay.
Does Neptune Village Beach Resort & Spa have an airport shuttle?
Yes, Neptune Village Beach Resort & Spa offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is Neptune Village Beach Resort & Spa located near the city centre?
Yes, it is 0.3 km away from the centre of Galu Beach.
Are any cleaning services offered at Neptune Village Beach Resort & Spa?
Yes, dry cleaning and laundry service are offered to guests.
Does Neptune Village Beach Resort & Spa offer any business services?
Yes, guests have access to meeting rooms and a banquet room during their stay.
Does Neptune Village Beach Resort & Spa have any great views?
Yes, guests often enjoy the ocean view available here.