We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
1/10/2017 2/10/2017
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    Serena Beach Resort & Spa

    P.O. Box 90352, Shanzu, Mombasa 80100, Kenya
    Save
    Lowest prices for your stay
    1/10/2017 2/10/2017
    US$ 351
    US$ 304
    US$ 351
    US$ 304
    US$ 351
    US$ 304
    Traveller (468)
    Pool & Beach (115)
    Room & Suite (78)
    Sarova Whitesands Beach Resort & Spa
    1,346 reviews
    #1 of 14 hotels in Bamburi
     
    Voyager Beach Resort
    3,008 reviews
    #2 of 60 hotels in Mombasa
     
    Severin Sea Lodge
    552 reviews
    #2 of 14 hotels in Bamburi
     
    PrideInn Paradise Beach Resort
    450 reviews
    #1 of 7 hotels in Shanzu
     
    Overview
    • Excellent61%
    • Very good27%
    • Average8%
    • Poor3%
    • Terrible1%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Business Centre
    Dry Cleaning
    Tennis Court
    Babysitting
    Private Balcony
    4.5 Star Hotel
    All hotel details
    {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"template":"ibex_photo_carousel__widget","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
    Sarova Whitesands Beach Resort & Spa
    1,346 reviews
    #1 of 14 hotels in Bamburi
     
    Voyager Beach Resort
    3,008 reviews
    #2 of 60 hotels in Mombasa
     
    Severin Sea Lodge
    552 reviews
    #2 of 14 hotels in Bamburi
     
    PrideInn Paradise Beach Resort
    450 reviews
    #1 of 7 hotels in Shanzu
     
    Rooms
    1 Oct2 Oct
    |
    1 room, 2 adults, 0 children
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    Show Available Rooms
    Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 8 partner sites to see rooms from US$ 304.
    We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Shanzu hotels with availability
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    {"BOOKING_FEATURES": ["IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","VISA_SPONSORSHIP_WEB","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","CHILDREN_SEARCH","IB_DW_INLINE_PASSWORD","ATTRACTIONS_REMOVE_PAYMENT_ADDRESS_FIELDS","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","STORED_CARDS","IB_PRICE_WINS_COPY","IB_DW_PROMPT_KNOWN_EMAIL","IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_EXIT_INTERRUPTER","IB_SHOW_AMENITIES_AS_ICONS","META_AIR","IB_INLINE_ROOM_GRID","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKING_FORM_FAVICON","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "45b85e8bd4aa43f5908c2b7dc907949c", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":304428,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[32714808],"additionalContentIds":[],"pollCount":0,"checkin":{"day":1,"month":10,"year":2017},"checkout":{"day":2,"month":10,"year":2017},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":304,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":null,"impressionKey":"45b85e8bd4aa43f5908c2b7dc907949c","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":351,"lowestMetaPrice":304,"additionalPartner":false,"highestMetaPriceDisplay":351,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":351,"lowestMetaPrice":304,"highestMetaPriceDisplay":351,"hotelName":"Serena Beach Resort & Spa","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjQ1Yjg1ZThiZDRhYTQzZjU5MDhjMmI3ZGM5MDc5NDljIiwiQUlLIjoiY2E4NjhlY2MyNjVkNDU1MjkzOWM5ZTdiMjI4YTg0YTQifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isPriceDrawerEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": -1, "checkIn": "01/10/2017", "checkOut": "02/10/2017", "lowestPrice": "US$ 304", "hasDates": true, "hacComplete": true, "contentIdMappings": {"68913851":"CancelonIB","53932049":"TravelocityEWS","32714808":"Expedia","42967220":"BookingCom","109272168":"HotelsCom2IB","119259814":"TravelClickIB50"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_hr_inline_room_grid_hsx", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_hsx","moduleList":["handlers","tracking"],"template":"ibex_room_grid_hsx__widget","divClasses":"prw_rup prw_ibex_room_grid_hsx","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_hsx__sub_header"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","moduleList":["handler"],"template":"ibex_mismatch_message__widget","divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_hsx","moduleList":[],"template":"ibex_room_grid_row_hsx__widget","divClasses":"prw_rup prw_ibex_room_grid_row_hsx","js":{},"dust":{"amenities":"ibex_room_grid_row_hsx__amenities","condition_col":"ibex_room_grid_row_hsx__condition_col","price_text":"ibex_room_grid_row_hsx__price_text","reservation_col":"ibex_room_grid_row_hsx__reservation_col"}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
    Write a Review
    Turn Your Opinions into Points!
    Turn your opinions into JPMiles
    Turn your opinions into PAYBACK Points
    *You can enroll in only one programme at a time to earn rewards for reviews.
    JPMiles / Payback Arrow
    50
    JPMiles / Payback Arrow
    Reviews (582)
    Traveller rating
    Traveller type
    Time of year
    Language
    • More languages

    1 - 5 of 526 reviews

    Reviewed 1 week ago

    Third stay at Serena and its always a relaxing and memorable experience with family. Very clean air conditioned rooms with Swahili décor. Provide turn-down service with mosquito net setup for peaceful sleep. Room offers a safe with key pad access. Best part is the grassy...More

    Thank moses n
    Response from SerenaHotels, Deputy General Manager at Serena Beach Resort & SpaResponded 4 days ago

    Dear Moses, Thank you very much for the review. We are delighted that product and service offer at Serena Beach Resort & Spa was memorable. We hope that it will not be long before we can be of service to you again. Best Wishes Herman...More

    Reviewed 4 weeks ago

    We stayed here for four nights after our safari. It was very relaxing, the hotel is set out to look like a moorish village. The pathways wind between small blocks of two or three rooms. We had a family room, which was actually two separate...More

    Thank 99sue2015
    Response from SerenaHotels, Food & Beverage Manager at Serena Beach Resort & SpaResponded 3 weeks ago

    Thank you very much for the feedback. We are glad that you had a good experience while here. We do hope that you shall host you and your friends in not too long a distance. Once again thank you for your feedback. Kind regards Herman...More

    Reviewed 4 weeks ago

    Serena Hotel is a fantastic spot in North Coast with its swahili look, great rooms and white beaches. Food is fantastic and the staff very friendly and professional. It has a diving centre for those who fancy that. Highly recommended to all kind of tourists.More

    Thank MergingMundosSafaris
    Response from SerenaHotels, Food & Beverage Manager at Serena Beach Resort & SpaResponded 3 weeks ago

    Thank you very for your positive feedback on our products and service, this has surely improved the moral of our staff. We hope to be of service to you and your friends in not too long a distance away. Kind regards, Herman Mwasaghua Food &...More

    Reviewed 10 August 2017

    This is the second time i have stayed there and it is by far the best hotel in Mombasa with lovely staff, beautiful grounds, lovely rooms and a lovely beach. The restaurant food is excellent and the Spa services were wonderful. All of my family...More

    Thank Dipak_Mistry
    Response from SerenaHotels, Food & Beverage Manager at Serena Beach Resort & SpaResponded 4 weeks ago

    Dear Mistry Thank you for the feedback above and we take your feedback very serious and any points you raise are our opportunity to improve our food and service delivery. We do look forward to receiving you back soon. Best regards Herman Mwasaghua Food &...More

    Reviewed 10 August 2017

    fantastic property with the full Swahili look. the food is amazing with an excellent variety and the beach is almost private as the other hotels around it are not operational all the time. the location is not far from Mombasa town. About 45 minutes away.

    Thank FBirdi
    Response from SerenaHotels, Food & Beverage Manager at Serena Beach Resort & SpaResponded 3 weeks ago

    Thank you FBirdi, Your feedback and appreciation of the Swahili architectural design of the Resort is much appreciated. We look forward to your next visit. Thank you, Herman Mwasaghua Food & Beverage Manager

    Sarova Whitesands Beach Resort & Spa
    1,346 reviews
    #1 of 14 hotels in Bamburi
     
    Voyager Beach Resort
    3,008 reviews
    #2 of 60 hotels in Mombasa
     
    Severin Sea Lodge
    552 reviews
    #2 of 14 hotels in Bamburi
     
    PrideInn Paradise Beach Resort
    450 reviews
    #1 of 7 hotels in Shanzu
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Free Parking
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Beachfront
    • Free High Speed Internet ( WiFi )
    • Spa
    • Breakfast included
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Business Centre with Internet Access
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Breakfast included
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Spa
    • Outdoor pool
    • Tennis Court
    Details
    • Price range
    • US$ 193 - US$ 431 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 166
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Booking.com, Expedia, Travelocity, Orbitz, Priceline, Cancelon, TripOnline SA, Agoda and HotelQuickly so you can book your Serena Beach Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Kenya >
    • Coast Province >
    • Mombasa >
    • Shanzu
    • Also Known As
    • Serena Beach Hotel Shanzu ,
    • Serena Beach Hotel And Spa ,
    • Hotel Serena Beach ,
    • Serena Beach Resort & Spa Shanzu, Kenya, Africa
    Add Photo Photos
    Traveller (468)
    Pool & Beach (115)
    Room & Suite (78)
    Dining (31)
    Hotel & Grounds (246)
    Family and Play Areas (4)
    Bathroom (3)
    Business Centre & Event Rooms (1)
    Nearby
    Neptune Beach Resort
    327 reviews
    1.97 km away
     
    PrideInn Paradise Beach Resort
    450 reviews
    .24 km away
     
    The Plaza Beach Hotel
    80 reviews
    1.92 km away
     
    Kenya Bay Beach Hotel
    356 reviews
    2.38 km away
     
    Nearby Restaurants
    Imani Dhow Restaurant
    24 reviews
    2.13 km away
    Cafesserie Mombasa
    355 reviews
    6.25 km away
    Jumba Ruins Monsoons
    161 reviews
    3.95 km away
    Yul's Restaurant
    491 reviews
    2.54 km away
    Nearby Attractions
    Tropical Diving Kenya
    12 reviews
    2.56 km away
    Haller Park
    870 reviews
    5.87 km away
    Eastern Vacations Tours Limited
    8 reviews
    5.83 km away
    JTS LTD
    228 reviews
    1.44 km away
    Ask a question
    Questions & Answers
    Abdulkhaliq Ahm... B
    23 December 2016|
    AnswerShow all 4 answers
    Response from Rashi A | Reviewed this property |
    We liked our room a lot. We got connected room with kids on ground level and it was sea facing. Kids could just run out in slippers or without. It is a beautiful resort!
    0
    Votes
    cherotich m
    16 November 2016|
    Answer
    Response from Ajei2000 | Reviewed this property |
    I don't work in Serena. You may need to contact Serena directly.
    0
    Votes
    christiberlin
    6 April 2016|
    AnswerShow all 5 answers
    Response from Abhay D | Reviewed this property |
    Not on the beach but in the garden overlooking the beach, the beach is barelynworth calling a beach it's a small strip
    1
    Vote
    Room Tips
    "Upstairs rooms have less issues with mosquitoes as there is a more breeze."
    Read review
    "Garden Room facing the sea was recommended however all the rooms were good. Ask for an upgrade if possible"
    Read review
    "ask for a sea view room"
    Read review
    "ask for a sea view"
    Read review
    Is This Your TripAdvisor Listing?
    Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing