Royal Victoria Hotel
Marina, St Leonards-on-Sea, Hastings TN38 0BD England
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What you can expect during your stay
- All linens sanitised in high-temperature wash
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitiser available to guests & staff
- Staff required to regularly wash hands
- Contactless check-in
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Updated 07/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 07/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#1 of 2 hotels in St Leonards-on-Sea
Location
Cleanliness
Service
Value
Situated in picturesque St Leonards-on-Sea directly opposite the promenade and beach, the Royal Victoria Hotel provides high standards of comfort and hospitality. Recently redecorated both on the exterior and also inside all of the guest bedrooms, this elegant Victorian hotel has tastefully furnished bedrooms and suites, the renowned Sea Terrace Restaurant & Piano Bar with views across the English Channel and along to Beachy Head, as well as conference & banqueting facilities. The roads around the hotel are free to park on. Dogs are welcome in our standard rooms for a small daily charge - please ask. Weddings, Birthdays, Anniversaries, Wakes, Work Parties - we can host functions of all kinds for groups both large and small. The Royal Victoria Hotel has a licence for both weddings and civil partnerships. The hotel also has two honeymoon suites and a range of Suites with Sea Views, perfect to pamper yourself .
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Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Bar / lounge
Beach
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Banquet room
Baggage storage
Street parking
Wifi
Restaurant
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Meeting rooms
Non-smoking hotel
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
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Room features
Blackout curtains
Desk
Housekeeping
Room service
Telephone
Coffee / tea maker
Flatscreen TV
Bath / shower
Iron
Wake-up service / alarm clock
Complimentary toiletries
Hair dryer
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Quiet
Languages Spoken
English, Greek, Italian, Lithuanian and 1 more
Location
Full view
73Somewhat walkable
Grade: 73 out of 100
35Restaurantswithin 0.5 km
10Attractionswithin 0.5 km
1161Reviews17Q+A100Room tips
Reviews
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- 74
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Excellent value hotel for the money suite I’ve booked was Clean wonderful Seaview Staff were so obliging and helpful in reception I paid for an early check-in and got it Very grand entrance to the hotel part of a bygone era I think With Lick of paint it could quite easily be a five star Breakfast is Good quality products used although I think the toaster was a bit clapped out
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Date of stay: June 2022Trip type: Travelled with friends
Room Tip: Pay the extra and get a suite with a Seaview worth every penny
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Helpful
Dirty pillows. Black hairs between pillow and pillowcase. The extra blankets just thrown on the wardrobe floor on top of what I assume were the protective storage bags. Tea stains on the kettle. Missing cup. Confetti and gems from the previous occupants. Black hair on the edge of the bath. Very dirty windows. Lots of old cobwebs. Extremely tired rooms and public areas. No beauty or elegance anywhere. The final straw was a black hair on my bacon at breakfast 🥺🤮🤢😭 Asked for a refund for the breakfasts at least which was met with a very embarrassed and apologetic answer .. they have no facilities to refund and I would have to email my complaint a d see what happens 😡.. which I will do. What a waste of a hotel with such history 😢
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Date of stay: June 2022Trip type: Travelled as a couple
1 Helpful vote
Helpful
+1
I stopped here for one night as I was visiting friends. Lovely welcome from staff who also helped me with arranging a taxi. Room was really big as you would expect from a Victorian building everything was clean and fresh with good quality cotton sheets nice and quiet for a good sleep and a banquet for breakfast. One tiny niggle was the check in time 3pm I had a long trip (3 hours) so by the time I arrived it was a quick turnaround then out the door. If check in was 1pm I would have had lunch at the restaurant then a few drinks at the bar I know there is a £15 charge if you want early check-in but I can't help feeling they are missing the point here that aside I had a lovely time shame it wasn't longer
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Date of stay: June 2022Trip type: Travelled solo
Room Tip: Parking is a problem
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Helpful
Conveniently situated virtually opposite the venue for a wedding anniversary party we were attending. The hotel is aging and the granduer of the past is becoming a little faded. The floorboards squeaked in the corridors and in our room, so could not creep quietly to the loo in the night. The staff in reception were pleasant and helpful, especially as we had to go back down to collect towels as there were none in our room on arrival. Our room was spacious and beds comfortable. We didn't use the bar or the restaurant so can't comment.
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Date of stay: June 2022
Location
Service
Sleep Quality
Helpful
My son and me were cycling from Herne Bay to Lands End. On day 2 we went from Folkestone to St Leonards. This place was old school in a good way. The reception was welcoming and I loved the room. They had a back room where we could lock the bikes. In some hotels these days you are hermetically sealed in. Here there was a little bay with sash windows. We kept them open and fell asleep to the sound of the sea!! Magic.
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Date of stay: May 2022
Value
Rooms
Service
Helpful
We spent three nights here, first visit to Hastings for more than forty years. Very comfortable room, loads of space. Imposing building on the seafront, with unique touches from the ornate marble staircase to the wonky bulbholder in the bedside light. So different from the sterile ruthlessly efficient motel chains everywhere else! Service from reception to restaurant was efficient, courteous and friendly. There was usually a parking space at the front (the hotel has little parking of its own) but there was plenty of on-street parking nearby. Would we go again? Certainly.
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Date of stay: May 2022
Rooms
Cleanliness
Service
Room Tip: Ask if you want a room with a sea view. Didn’t worry us as it was just across the road.
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Helpful
Steeped in history and the grandeur of the past still lingers. Staff at reception were welcoming and always had time to answer any questions. The hotel has character and is full of characters and the charming and witty Matthew is a delight and a great early morning conversationalist. We had a massive room and views to enjoy. Breakfast is plentiful and something for everyone and staff were attentive and also very welcoming and the chef is lovely. When I return to Hastings the Royal Victoria is where I'll stay. A big thank you to all staff at the Royal Victoria.
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Date of stay: May 2022Trip type: Travelled with friends
Helpful
As organiser of a weekend event for 90 people based at the Royal Victoria Hotel, St Leonards, I could not be happier. The hotel, rooms, service, food and value for money were all truly excellent and I have heard nothing but praise from the attendees. The staff went out of their way to make us welcome and went the extra mile in every department and I would fully recommend a stay at this really splendid hotel
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Date of stay: April 2022
Rooms
Cleanliness
Service
Helpful
Response from Rawdha Khalfaoui, Other at Royal Victoria Hotel
Responded 3 May 2022
Thank you very much for choosing our hotel and for the lovely feedback. It's been a pleasure hosting you and we are looking forward to seeing you again.
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+1
A traditional Victorian hotel with a sea view. Very grand. Greeted at reception by wonderful staff. Genuinely couldn’t do enough for you. The sea air gave us a wonderful deep sleep. A really lovely breakfast with one of the best views. Very good for the soul. Thanks to everyone.
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Date of stay: April 2022Trip type: Travelled with friends
Helpful
This hotel could be lovely if it received some tlc. Our room was dirty. The carpets were marked in places. Mould was evident on the bathroom ceiling and tiled areas. The wash hand basin dirty around the tapes. The window didn’t close properly. The road noise was unbearable at times. If the window closed properly it could have masked it. The communal areas could do with a good clean. The stairs and landing going through from the corridor outside room 204 were bad. Dead plants and leaves were all over the carpet. The other stairs leading down to reception were dusty between the treads. Dirty windows in the room. Food that we ordered was overpriced and lukewarm. The steaks were fat and grizzle the chips were drenched in oil and not drained properly. The breakfast was a joke. The breakfast food on the hot plate was unappetising dried up. Nothing was replenished during the time we were waiting to be seated or ate there. The buffet was poor. Parking for the hotel is a joke. The reception staff need to be made aware that their conversations can be heard from communal areas. I sat a couple of times waiting for my partner, to come down and heard conversations about guests from where I was sat. I feel that for what we paid for our stay it wasn’t worth it. The food really lets the hotel down. A good clean and some tlc would really benefit here I feel.…
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Date of stay: April 2022Trip type: Travelled as a couple
1 Helpful vote
Helpful
PRICE RANGE
$89 - $125 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western hastings, st. leonards-on-sea best western, hastings best western
LOCATION
United KingdomEnglandEast SussexHastingsSt Leonards-on-Sea
NUMBER OF ROOMS
52
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Claim Your Listing Frequently Asked Questions about Royal Victoria Hotel
Which popular attractions are close to Royal Victoria Hotel?
Nearby attractions include Lucy Bell Fine Art (0.4 km), Burton St Leonards (0.07 km), and Twisted Bunny Bar and Cocktails (0.2 km).
What are some of the property amenities at Royal Victoria Hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Royal Victoria Hotel?
Top room amenities include a flat screen TV, blackout curtains, and a desk.
What food & drink options are available at Royal Victoria Hotel?
Guests can enjoy an on-site restaurant, a lounge, and complimentary tea during their stay.
Is parking available at Royal Victoria Hotel?
Yes, paid public parking nearby and street parking are available to guests.
What are some restaurants close to Royal Victoria Hotel?
Conveniently located restaurants include Liban Coast, Teddy's Beach Diner, and La Bella Vista.
Is Royal Victoria Hotel located near the city centre?
Yes, it is 0.5 km away from the centre of St Leonards-on-Sea.
Are any cleaning services offered at Royal Victoria Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Royal Victoria Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Royal Victoria Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Royal Victoria Hotel?
The staff speaks multiple languages, including English, Italian, Polish, Greek, and Lithuanian.