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Crowne Plaza Milan - Malpensa Airport

771 reviews
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Traveller (173)
Room & Suite (261)
Dining (69)
Overview
  • Excellent19%
  • Very good43%
  • Average25%
  • Poor8%
  • Terrible5%
Travellers talk about
“malpensa airport”(68 reviews)
“shuttle bus”(32 reviews)
“decent hotel”(7 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Non-Smoking Hotel
Restaurant
Airport Transportation
Room Service
4.0 Star Hotel
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Rooms
5 Mar6 Mar
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1 room, 2 adults, 0 children
Standard Room
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Reviews (771)Write a Review
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There are newer reviews for Crowne Plaza Milan - Malpensa Airport
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All reviewsmalpensa airportshuttle busdecent hotelbooked this hotelearly morningpastanice roomsfree of chargenear airportan overnight stayquiet areaflightmilanscheduledeparturetransfermxp
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11 - 15 of 437 reviews
Reviewed 20 September 2017

The location was perfect for an overnight stay between flights. We caught the shuttle from the airport to the hotel and we were warmly welcomed and swiftly checked in and freshened up in our clean and tidy good sized room. Off to the restaurant for...More

1  Thank Gordon T
Response from Soledad d, Manager at Crowne Plaza Milan - Malpensa AirportResponded 21 September 2017

Dear Gordon, Thank you very much for your feedback about your stay at Crowne Plaza Malpensa. We're so pleased that you spent a nice time with us. Only thank to your opinion we can learn to provide an improved service to our Guests. We really...More

Reviewed 19 September 2017 via mobile

Stay elsewhere, this is not a cheap airport hotel. *reception staff friendly enough *Non-smoking room stank of cigarette smoke. *Water in the shower even when set to 50 was barely warm. *Air conditioning did not work at all, apparently no other rooms available to change,...More

1  Thank GenevieveMorris86
Response from Soledad d, Manager at Crowne Plaza Milan - Malpensa AirportResponded 21 September 2017

Dear Genevieve Morris86, Thank you for let us know your feedback about your stay at Crowne Plaza Malpensa. Reading it, I do understand you wanted to change your room, but it's true that lately (even if I don't know exactly when you stayed by us)...More

Reviewed 14 September 2017 via mobile

Spent there 3 nights during business trip and it was a good choice. The hotel is in quiet area, rooms are nice and the food in the restaurant is really tasty. If you need to get to the hotel from the airport, use Uber (~€10)...More

Thank Adam Z
Response from Soledad d, Manager at Crowne Plaza Milan - Malpensa AirportResponded 18 September 2017

Dear Adam Z, Thank you very much for your kind opinion about our Hotel. Your feedback is very important for us, 'cause it helps us to improve our quality of service. We hope sincerely you'll give us the opportunity to serve you again in the...More

Reviewed 23 August 2017

Hotel was ok, average, nice stuff, although they didnt take none of our cards (normal visa) , it wasnt nice. parking next to hotel, due to some road construction, hard to acess Restaurant was average- waitress refused to order pizza because it s frozen- just...More

Thank Liva D
Response from Soledad d, Manager at Crowne Plaza Milan - Malpensa AirportResponded 24 August 2017

Dear Liva D, Thank you for having let us know your opinion about our Hotel. Your feedback is very important to us. It helps us to improve our service. Please feel free to contact me to soledad@crowneplazamalpensa.com if you desire to give me more details...More

Reviewed 15 July 2017 via mobile

Good hotel for a short stay or while flying in or out of MXP. Outside looks a little run down but inside was clean and well mentioned even if a little dated. Restaurant on site was fair for a quick snack. Staff was friendly and...More

Thank Charlie D
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About
Amenities
Top amenities
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free Parking
Bar/Lounge
Free High Speed Internet ( WiFi )
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$ 89 - US$ 137 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 89 - US$ 137 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (173)
Room & Suite (261)
Dining (69)
Amenities (42)
Family and Play Areas (1)
Questions & Answers
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alastair2016Cumbria
27 March 2017|
AnswerShow all 6 answers
Response from Soledad d | Property representative |
Dear alastair2, thank you for your message futher to I kindly inform you that from our Crowne Plaza Milan Malpensa Airport is not possible to see the airport/runway but from the upper floor of our Holiday Inn Express Milan... More
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Higham1
9 January 2017|
AnswerShow all 6 answers
Response from WSG707 | Reviewed this property |
Breakfast is usually very early but depending on your flight it may be advisable to have breakfast at the airport.
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charlie f
10 October 2016|
AnswerShow all 2 answers
Response from KjunCelt | Reviewed this property |
Its a long way from downtown Milan - and no trains or buses near the hotel. You would have to get to the airport, then catch the hotel shuttle from the airport to the hotel. The charge for the shuttle is 4 Euro per person... More
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Room Tips
"Room numbers are odd - 300's are on the ground floor!!"
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"The best room in this hotel is one viewed from another hotel."
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"Refuse to be checked in here by an airline who have cancelled your flight."
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"Views are industrial both sides so not important to specify particular side or floor."
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