We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
  • Excellent56%
  • Very good28%
  • Average14%
  • Poor0%
  • Terrible2%
23 May 2018
“Nice place to stay”
12 Aug 2017
“An OK basic hotel, priced too high for what it offers”
Free Wifi
Air Conditioning
Family Rooms
Room Service
2 Star accommodation
All hotel details
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel"},"scriptFlags":null}
Reviews (35)
Filter reviews
12 results
Traveller rating
Traveller type
Time of year
More languages
See what travellers are saying:
Updating list...
1 - 5 of 12 reviews
Reviewed 23 May 2018

Simple, comfortable and cozy, perfect to rest a night and go early for a tour. Lovely chocolate scented amenities. Good breakfast. Limited parking, but there's plenty room in the street. Very friendly and helpful people. The only downside were the mosquitoes inside the bedroom.

Thank ykrbr
Reviewed 12 August 2017

- We booked a double bed and got barely 1.5, it was truly small. - Part of the time there wasn't hot water running. - The air condition was quite weak. - It could definitely be cleaner. - The hosts know no English whatsoever.. Which...More

Thank gurmanov
Reviewed 19 June 2017

I loved Mercy Inn, in Rio Lagartos. The staff went above and beyond to make me feel comfortable! They loaned me an extension cord, allowed me to use their refrigerator, and set me up with an awesome tour guide. The room was clean and spacious,...More

Thank Moira H
Reviewed 26 May 2017

My wife and I stayed here and were very pleased. The title of this review says it all. If you want to go do the usual boat tour (flamingos, mud bath, etc,), ask the owner to hook you up with her nephew, Abraham. Great guy...More

Thank ngsngsg4
Reviewed 30 December 2016 via mobile

We tried to make a reservation on Hotels.com for 2 rooms at Posada Mercy hotel but the online payment was not working. So we called the hotel to let them know the situation and spoke with Janet. Janet took our information and confirmed that we...More

1  Thank Anamika S
View more reviews
Top amenities
Free High Speed Internet (WiFi)
Room amenities
Air Conditioning
Price range
US$ 33 - US$ 48 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Family Rooms
Number of rooms
Reservation Options
TripAdvisor is proud to partner with Expedia, Booking.com, Orbitz, Travelocity, Hotels.com, Priceline and Agoda so you can book your Mercy Inns reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Mexico > Yucatan Peninsula > Yucatan > Rio Lagartos
Questions & Answers
Get quick answers from Mercy Inns staff and past guests.
Note: your question will be posted publicly on the Questions & Answers page.
Posting guidelines
Room Tips
"Ask for a room with a REAL double bed"
Read review
"Ask for a room with a view of Rio Lagartos."
Read review
"Hotel in a small (3000 population) fishing village. Rio Lagartos (a lagoon, not a river...crocodiles, not..."
Read review
"1st floor rooms with ocean view"
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing