The service of the hotel is wonderful. Meals(breakfast and dinner) is incredible and of real Japanese style. Maruei even have a space with a binocular to view the Mt.Fuji. The lake can be fully viewed in our guestroom. I'm totally satisfied with this trip.
The staff are really friendly and their service is impeccable. The food is served on time too. Sashimi platter was really fresh. Meat was soft and tender. Best thing of all was that the view is amazing on the 6th floor at the rooftop. Worth a visit!
Stayed at Maruei for one night.. view was amazing, food was excellent and staff were very attentive. The scenic open air baths are also a great experience. Staying at Maruei definitely made our trip to Lake Kawaguchiko memorable.
This is our 1st time staying in a Japanese ryokan. Maruei has a great combo of hotel-level service plus Japanese traditional ryokan hospitality! We really enjoyed our stay here and thought we should break it down to two key parts; the good stuff and the expectations: Good…
This place is amazing! The moment we arrived to the hotel (they picked us up from the bus stop) we didn’t have to lift a finger. Check-in process was quick and easy since the front desk spoke English or had English signs. The front desk mentions they only speak English at the…
"I dont know whether any rooms have Fuji views, it would be worth asking"
"pick a non smoking room"
"In-room outdoor baths are not traditional onsen baths. The other bath facilities in the hotel are great and that's what we used."
"Wifi connection is not great"
"Get Japanese style one with tatami and futon."