It's serene, rustic and homely. If the mountains draw you to it every now and then, this is the place be. Ankit ji's warm hospitality will make you long to go back again and again. The stay becomes special with Tipsy and Coco, the pup-hosts who will never leave a dull moment for you.
We stayed there for a day and shorten our trip by one day as it was too cold for our 14months baby.The care taker Mukesh Panday is a pathetic person and very ill-mannered to be in hospitality domain. He is very money minded. Everything's price that we decided on phone at the time of reservation was increased while we reached the place. Because we used the hotel towel to wipe the vomit of my 14 months old, he charged us 400 rupees saying that he does not have a laundry at the premise he sends the towel in bulk to Haldwani for laundry. Can't imagine how someone can run a hotel without basic amenities like laundry. That too in times of corona. They must be just rinsing and giving it to guest. A BIG NO for this place. No wonder why we were the only guests in the resort. Apart from the view with is also available in several other resorts, it had nothing. Average food, fluctuating electricity, namesake wifi and a very bad care taker.…
Visit date - 10-01-2021, Person managing this place (Mukesh Pandey) is just pathetic and rude to the guests. Misbehaved with us and other guests too. food serving takes too much time, we had to skip lunch because we reached hotel at 2:00pm, staff told us that lunch can’t be served as it will take too much time to prepare, they served pakodas and tea though. They don’t have any room for driver, customers have to pay 800 (stay + food) per night for driver. One has to order food 3-4 hrs in advance, staff goes to market and arrange things as per order. Another thing they don’t have power back up, if you are planning to stay there with your family (with kids and all), better you plan better. Power fluctuation happens frequently.
Location of this lodge is okay....don't assume that its a resort....just a home stay type basic hotel. Poor bedding, bathrooms without proper water/hot water supply. We were in first floor.....all windows were kind of locked....claustrophobic rooms Good for only those who want a budget hotel with almost no facility. We had a real bad experience here as hotel staff were partying all the night in some rooms making it difficult for us to sleep in the night till 4 AM So, not recommend for families.....you can go for stag party here....drink all night and no one would disturb you We had to cancel our second day onwards booking here and we then shifted to other property.
I had a very bad experience with 2–3 overpriced and poor quality resorts/hotels in Mukteshwar before I came here. White Heaven was a treat. You can see the sunset and sunrise both from the common balcony/verandah, which is great, and the place itself is well-maintained and clean, and very pretty with a scenic and cosy appeal, with a camp fire. I loved the garden and the common seating area near the kitchen. The food is excellent and tasty, including the tea. The amenities in the room are also quite good. While there is still some scope for a little more improvement, the best part about the place was also that the owners (Ankit and Mukesh) and the staff, including the cook (Vishal), are very friendly and sweet and go out of their way to make you comfortable and make sure you get whatever you need/want. They have some really cute and peaceful dogs and cats on the premises too, which is nice. I would definitely like to go back sometime. Phone network is also good here, unlike most places, where Jio was not catching on at all, and I could make no direct/local phone calls until I came here. Advantages are also that Nainital is only 2 hours away from here, and the value for money at White Heaven is very good in comparison to most places around this side. I paid ₹2000/- per night including all meals and Wi Fi, which was a good deal, and I believe it would be less for more people in a double/triple room too. Some improvements: Please get a power backup and an automatic inverter. Though the lights went off very briefly while I was there, it would help if there is an emergency situation sometime, given how Mukteshwar is prone to that. Wi Fi and dongle speed was a bit slow and needs to be improved. Facilities in the room should include some hooks in the bathroom to dry clothes and towels. The wood was rusting in the cupboard, and that should be replaced as it can make termites fester. A washing machine and dryer would be useful too at the resort, and so would some laundry/press services. Menu is great but can have some more variety, which I understand will take some time, given the difficulties with getting ingredients around the lockdowns. Thank you for the hospitality, and I will definitely visit again!…
White Heaven Resort is a must must must visit if you love raw nature and Secluded environment. The staff is well trained to take good care. Even the pets (Tipsy and Puchhi) are soo friendly that you instantly feel home. The food was always fresh and delicious. It was a pure bliss. Definitely worth recommending and visiting again. Thanks for hosting us at White Heaven.
We had a thrilling experience here! The place is so amazing, right from the mountain view, rooms, food, everything is so perfect! We stayed for about 15days here, and trust me day by day i always used to get impressed with the kind of service and facilities which they provide! We are planning to visit again in May 2021, excited! Thankyou white heaven resort!
A beautiful stay at this resort. What a wonderful location,rhe views were amazing. Loved the ambience and the vibes were unreal. The staff were nuce, humble and decent. They were friendly and the service was first class no doubt about that. Overall 5/5 experience.
So this is a truly pet friendly place with almost no restrictions on the pet. Our german shepherd roamed freely all over the place. That being said, this place is slightly away from the main road, however they have space for parking within the premises. The owners are young and energetic and are more than willing to help you out in everything be it food, places to visit, changing tyres etc. The hotel/stay is located within a fruit orchard and the entire aura is beautiful. You sit and eat in the orchard, sufficient privacy for everyone, multiple arrangements for bonfire so that your group can have seperate/private bonfire at nominal costs. We were offered a big room with a double bed and an additional single bed. The room was cozy. And had geyser but no TV. Anyways the views were so beautiful that no one will need TV. The place also has a functional kitchen where snacks are available round the clock while for lunch dinner you have to place the order a few hours beforehand as these guys have to run to the market to get raw materials. So we stayed here for only one day and loved the entire experience. Never has any place treated our dog with so much love as these guys have. …
My Friends And Me Stayed In This Resort 3 Day Before..We Had A Wonderful Stay During Our 2 Nights We Enjoyed The Delicious Food Prompt Service Very Neat And Clean Room Beautyful Sroundings And We Wish Them All The Very Best For Future.Highly Recommend Resort.