• Spread over 200 acres of lush green hill side. • Surrounded by over 50,000 acres of reserved forest. • Situated at 8000 ft above sea level. • Most lush green area of Himalayas. • Seven of the world’s highest mountain peaks are visible from khabrar, Ramgarh . • Cozy and cool climate throughout the year with temp. From 0 to 23 degree Celsius. • Snowfall every year during December to February.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Business
Trendy
Location
Bhowali-Ramgarh-Mukteshwar Rd, Mukteshwar 263138 India
Experienced the chirping of birds after long time. The mountain view was just fabolus. Fooodie people can find it more interesting as the resort is having thier own bakery with delicious food items like pastery and cakes cookies etc.
All in all superb experience. Thanks swiss villa team for such a wonderful stay.
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Date of stay: May 2018Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from poojarana, General Manager at The Swiss Village Resort
Responded 13 May 2019
Dear Guest, Greetings from The Swiss Village Mukteshwar !! Thank you so much for your feedback received by us further to your stay at The Swiss Village Mukteshwar !! I have shared your positive sentiments with all my colleagues at the hotel and the entire team looks forward to your next visit to our hotel. Please do let me know if I can be of any assistance at any time. With best regards, Deepak Bhatt DGM The Swiss Village Mukteshwar
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This was my second visit to this place with my office colleagues. We were 12 people in total. We stayed in tents. I would recommend this place to those who are nature lovers. Go there if you love mountains, forest, scenic beauty, birds, animals and peace. It is paradise for nature lovers. We made many friends who were visiting from Israel and Australia.
Imagine the sound of wind thumping your tent wall and we friends sitting in moon lit night and looking at the Himalaya from our tents.
I love their food and especially the club house where we played almost for hours. We also went on trekking and spotted several animals. The property is big and if you have a passion for life then you can explore many things.
Don't go there if you don't love open spaces and or want a lot of crowd or if you are looking for closed rooms etc.
Lots of beautiful places are nearby where you can visit.. Mukteswar temple, Bhimtal etc. I salute to the man who imagined creating this kind of beautiful property in such a difficult terrain.
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Date of stay: April 2018
Value
Service
Sleep Quality
Trip type: Travelled with friends
Room Tip:Best view from tents
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from poojarana, General Manager at The Swiss Village Resort
Responded 13 May 2019
Dear Guest, Greetings from The Swiss Village Mukteshwar !! Thank you so much for your feedback received by us further to your stay at The Swiss Village Mukteshwar !! I have shared your positive sentiments with all my colleagues at the hotel and the entire team looks forward to your next visit to our hotel. Please do let me know if I can be of any assistance at any time. With best regards, Deepak Bhatt DGM The Swiss Village Mukteshwar
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Visited with family for the 2nd October long weekend. The property is absolutely amazing & we had a great time there. I would recommend it to anyone who wants to get away from the busy city life and just relax. Unlike most hill stations which have started feeling commercialised, this general area actually delivers what you look for when you go up to the hills with its virgin beauty and peace !
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Date of stay: October 2017Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from poojarana, Director of Sales at The Swiss Village Resort
Responded 19 Jan 2018
Dear Guest, I appreciate your positive feedback about our Resort. I am so glad to hear that you enjoyed your stay with us! Call us if there is anything we can help you with for your future travel. Best Regards, The Swiss Village
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Very terrible experience with no facility, rooms not clean looks they were not opened since long, no facility at all, very expensive, two menu card were kept at your room one with lower price and other with higher price when you pay your bills they will charge with higher amount, be careful if you visit over there. If you want to visit mukteswar it is better to book you hotel at mukteswar only this hotel is 15 km away from mukteswar. Overall very bad experience hotels rooms are 3 km above from main road. No facility at all.
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Date of stay: February 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The Swiss Village is the worst possible accommodation you can opt for in Mukteshwar. The website has completely deceiving pictures of the resort. What they show on the website is from a building under construction and there is only one of this type. And the management of this place has the audacity to provide a stay in a 'work-in-progress' construction site building with broken/freshly cemented stairs and the approach to this building (where accommodation is offered) has gravel at the entry. Can you believe this? On top of this, this resort is completely misplaced in its pricing. Rs. 15000 for a night on double occupancy is what they are charging for a room which is not been worth Rs. 4000/5000 per night. I was traveling with my family and when we refused to stay in a place like this, we were put in a cottage which had leaking floors, broken locks, damp walls and floor, dirty and stinking kitchen, wet floor mats and its countless. Overall, this was not maintained at all. The bathrooms had leaking pipes and towels that were of cheap quality where if you wipe a wet face, it left white feathers on your skin. The rooms are designed so badly that one side of the bed is blocked by the almirah. The entire setup is so off, it is difficult to explain. What they call a sit out, is a cemented dry balcony with not even a plant. I can go on but it is even more painful to relive the experience I had. The point is this is no place to go even for free.
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Date of stay: June 2017
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from poojarana, General Manager at The Swiss Village Resort
Responded 13 May 2019
Dear Guest, Greetings from The Swiss Village Mukteshwar !! At the outset, we would like to thank you for your feedback. It is only your valuable comments and suggestions that help us in our continuous endeavour to make improvements. We have noted your concerns in your feedback which clearly reflects your dissatisfaction. We sincerely apologize for the inconvenience caused to you. I have taken up the issue very seriously with the concerned teams and corrective measures are being taken to prevent recurrence of the same in the future. We at The Swiss Village continuously strive for excellence in our product and service delivery. Your feedback will go a long way in helping us get better. Look forward to welcoming you back to The Swiss Village Mukteshwar !! Best Regards, Deepak Bhatt DGM
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I stayed two nights with my family, We don’t like the property very much coz. They turn off the outside lights at 7.30 so it’s all dark outside ur room. So that you can’t think to go outside it’s so scary. Staff is no so good, not friendly.
No telephone working to talk to reception or house keeping. He provided the mobile number that is very unpractical. Sometimes network drops. we called him next day, he replied, Sir I m on off today you note down on another number.
Rooms are not very good. Desi types of rooms and not at all worth it. Can get better hotel or resort in less price also. The executive rooms are horrible. dirty, smelly pantry cabinets. windows and doors have loose latch, no proper Main door Locks. Spotted Bed-sheets. Toilet fittings were too old style, dirty.
We won’t come here to stay with them again. Bowling is paid not free.
We didn’t get a feel that I m in the Swiss village , as we saw lot of ads on roads. Nothing like that. Pantry Items were so old, looks like all Antiques, chk pic
Reilly sad to Say again about Toilets. so dirty. When we said to them seriously, he SAID WE WILL SHIFT YOU IN BEAUTIFUL COTTAGE, WHEN WE STEPPED IN, WE FOUND A SCORPIO IN LOWER BEDROOM, BAAP RE.. IT WAS SO SCARY. THATS HOW WE LOST THE TASTE TO ENJOY MY WEEKEND IN SWISS VILLAGE WITH SUCH A BAD MOOD.
RESTAURANT AND ROOMS ARE VERY FAR, NOT EASE FOR DIFFERENTLY ABLED PEOPLE.
TV's were not working we asked 5 times, he said sir we updated, he didnt.
Food was very Delicious,
Restaurant. Games and fun zone is beautiful no doubt.. Bowling is paid.and on higher side. 500/- per head, if two playing in same game, 1000/-
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Date of stay: April 2018
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
Room Tip:Dont stay in Swiss village.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from poojarana, General Manager at The Swiss Village Resort
Responded 13 May 2019
Dear Guest, Greetings from The Swiss Village Mukteshwar !! At the outset, we would like to thank you for your feedback. It is only your valuable comments and suggestions that help us in our continuous endeavour to make improvements. We have noted your concerns in your feedback which clearly reflects your dissatisfaction. We sincerely apologize for the inconvenience caused to you. I have taken up the issue very seriously with the concerned teams and corrective measures are being taken to prevent recurrence of the same in the future. We at The Swiss Village continuously strive for excellence in our product and service delivery. Your feedback will go a long way in helping us get better. Look forward to welcoming you back to The Swiss Village Mukteshwar !! Best Regards, Deepak Bhatt DGM
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Pathetic service and no proper amenities in the room and even Resort staff are not friendly and cooperative and even they don't provide room service in the room. The distance between room and restaurant is nearly 2.5 km so overall this resort in not recommended from my side.
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Date of stay: June 2018
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from HarishRanga, General Manager at The Swiss Village Resort
Responded 16 Jul 2018
Dear Mr. Sushant Greeting from The Swiss Village Resort Mukteshwar ...!! Thank you very much for writing and candid review . Sincerely accept your review and submit that in general the experience you had at our resort surely not our standards. Let me tell you The swiss Village Resort become the most sought after resort for leisure and service in great Himalaya with in the year of it start just because of hospitality and service we are offering . I would be thankful if could share your detail of stay with us because the kind of service you experience and mentioned not found in our service record. Yes we admit that this is the Biggest ever Resort in district Kumaon Nainital but we are serving and doing best effort (Professionally) to deliver service to our every esteemed customer. I sincerely feeling regret and sad to know that kind of experience you have had and assuring you the issues you mentioned will be addressed at the earliest. Warm Regards
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I have sent two smallish groups to this resort. On both occasions there were issues. The first time, there was water in the tents and accommodation had to be changed to cottages. This was informed to us by the voters. Not the resort.The second time round a family of 12 were refused lunch after checking in on the afternoon- early evening. Only after a row was lunch served. The GM, Harish, when we tried to solve the problem, was shockingly crude and extremely aggressive. We were told to not to send guests there and that he's a 400crore property GM, with no time for agents sending him business working on small time commission!!. It's sad that such an uncouth man can even be close to the service industry. The only respite was Pooja Rana who managed to inform me our guests were ok. Never ever again will any group be recommended this place from us. Disgusting attitude by an extremely arrogant GM who doesn't seem too know anything at all about what is happening in his resort or have any basic sense of propriety.
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Date of stay: June 2018Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from HarishRanga, General Manager at The Swiss Village Resort
Responded 27 Jun 2018
Dear Monica & Mr. Puneet , Mice Guild I sincerely thank you and appreciate your candid review/feedback. It gives me immense pleasure to inform you that your guest Mr. Arora and Col. Bajwa very much enjoyed our Hospitality and service despite the fact that they were knowing very well, they are in beautiful nature resort and the rain , thunder may give slight disturbance , They had been offered best of courtesy , hospitality and service and moved with memorable experience of staying in “ The Swiss Village Resort” . Your guest was very comfortable proved & supported by their written and oral golden suggestions for their next visit and these golden suggestions will be definitely taken care because “The Swiss Village Resort” believe in utter most hospitality and service to its esteemed guest. Dear Mr. Puneet Chawala & Ms. Monica , in respect of your suggestion of standard office working, I sincerely respect your association and support to “The Swiss Village Resort” and look forward the continuing in future with same zest & zeal, provided kindly take care of “privilege” granted to you by our top management in respect of you . Request you be professional, honor commitment, respect resorts management through itinerary with the belief and trust in your associate of hospitality, hotels because your bread also through hospitality business. By the way from the experience sharing with you, clients do not own you nor do you own them? You are always welcome and very close to my heart for sure .
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We were 3 families and we stayed in this hotel for 2 days. We had initially booked apartments and tents (one night each) but after looking at the condition of the apartments (too cramped with accessibility issues) and tents (because of the rain, water was seeping inside the tents), we decided to go ahead with the cottages. And I would say the staff was courteous enough to show us all the places and let us decide where we wanted to stay. The cottages looked okay(average) except for the washrooms which looked very old requiring maintenance. Now the problem started after we moved in. The sheets were dirty so we had to get them changed. The intercom in one of the rooms was not working and despite logging complaint, it did not work till the last day. There was leakage in the taps in the bathrooms and floor was getting flooded with water. Both the days, most of the times hot water wasn’t there and last day water stopped coming in the bathrooms. Most of us could not take bath that day. There were so many basic issues, that most of our time went into getting them fixed. Staff was pretty decent and helpful but with so many issues cropping up due to poor maintenance they were struggling to address. The property is huge and our rooms were around 3 km from reception. In a hilly area driving down to that place every time was a big pain.
The view from the rooms was awesome and one could enjoy and see the Himalayas sitting in the bed. Their club and reception area is well maintained but rooms/cottages need some real attention. When you are paying 10K per night kind of charges, you expect basic hygiene and things to be in place. We were very disappointed as most part of our vacation went out in getting things fixed and we stayed in a mess.
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Date of stay: June 2018
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from HarishRanga, General Manager at The Swiss Village Resort
Responded 17 Jun 2018
Dear Madam Greetings & good wishes from “The Swiss Village Resort” Mukteshwar. We sincerely thank you for giving us an opportunity to serve you. We appreciate and feel obliged reviewing us on Trip Advisor. Because of esteemed guest like you “The Swiss Village Resort” reached on milestone in world of hospitality and become most prefer destination within the 1 ST YEAR OF ITS OPENING. I assure you that the discomfort you expressed is not our standard working and we are providing best available services with unmatched hospitality. You booked your stay in International tent and Exe. Apartment with in most sought after nature resort, in a lap of Great Himalayas. Where you have been offered well furnished one BHK executive apartment with such a wonderful space of 550 sqr ft. with a drawing room, kitchenette and Bed room with King size bed, very well connected 20ft concert road as per booking. I believe the moment you expressed your unhappiness, we upgraded you to our acre best cottage with new immediate linen exchange on your wish. That day if you remember this place had thunder storm with heavy shower that is sure to have wetness around international tents, it was not seepage. I really regret one telephone was not working properly due to same weather disturbance but substitute mobile service extension, adequately mention and available with 24x7 help number was working .Water supply too was restored in expressway. I am really sorry for the disappointments you mentioned. I assure you that we will take an appropriate action with the management on your suggestions of bathing area to improve. I sincerely thank and apologize for the inconvenient you have had with us. Warm Regards General Manager
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Admist the natural beauty of the Kumaon region , The Swiss Village Resort is one of the most luxurious and beautiful resort to stay in and experience the best of their hospitality and services.The resort has marvellous cottages which are fully furnished and comfortable , it also has its own in- house bakery,club house,kids zone,game archade , open as well as in-house restaurant with lavish buffett menu's . The food here was delicious and the hospitality couldn't have ben better.I enjoyed the stay a lott and hope to visit this commendable place in the lap of mother nature very soon again.
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Date of stay: September 2017Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from poojarana, Director of Sales at The Swiss Village Resort
Responded 20 Jan 2018
Dear Guest, Thank you for your review and for selecting our Resort. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our Resort. Call us if there is anything we can help you with for your future travel, we would be happy to serve you. Best Regards, The Swiss Village
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There are more places to choose from in the Mukteshwar area.
LOCATION
IndiaUttarakhandNainital DistrictMukteshwar
NUMBER OF ROOMS
22
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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