Udaan Hotel Pine Crest

Udaan Hotel Pine Crest

Traveller (174)
Morning view of Kanchanajhunga from my room
Room & Suite (26)
Dining (12)
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About

5.0
#1 of 39 hotels in Pelling
4.9 of 5 bubbles
Location
4.8 of 5 bubbles
Cleanliness
4.9 of 5 bubbles
Service
4.9 of 5 bubbles
Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
A location away from the noise and crowd. Pine Crest Hotel, Pelling invites you to enjoy elegance in every moment. Some incredibly splendid and dramatic landscapes of Pelling have made many fall in love with its beauty, and enjoy the holidays with the mesmerizing view of the Kanchenjunga Mountains. Forests that are lush green with a backdrop of vapour like clouds that appear to rise from the depths of the valley just below our retreat give a home feel with every comfort.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Free breakfast
Kids stay free
Airport transportation
24-hour security
Concierge
24-hour front desk
Wifi
Bar / lounge
Restaurant
Breakfast buffet
Breakfast in the room
Taxi service
Shared lounge / TV area
Doorperson
Dry cleaning
Laundry service
Ironing service
Room features
Housekeeping
Room service
Seating area
Wardrobe / wardrobe
Bottled water
Private bathrooms
Kitchenette
Flatscreen TV
Room types
Mountain view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL STYLE
Quaint
Mid-range
Languages Spoken
English, Hindi, Nepali
5.0
5.0 of 5 bubbles605 reviews
Reviews summary
This summary was created by AI, based on recent reviews.
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Nestled in a picturesque setting with captivating views of Mt. Kanchenjunga, Udaan Hotel Pine Crest is celebrated for its welcoming atmosphere and well-appointed, spacious rooms. Guests are consistently impressed by the hotel's cleanliness and the attentive service provided by the staff. While the stunning vistas and overall value are praised, some visitors have mentioned additional charges for heaters as a drawback. Despite a few concerns about room temperature, the hotel's serene ambiance and modern amenities make it a popular choice for travelers seeking comfort and beauty.
Location
Picturesque
Atmosphere
Welcoming
Rooms
Comfortable
Value
Economical
Cleanliness
Immaculate
Service
Attentive
Amenities
Satisfactory

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Detailed Reviews
aakanksha nemani wrote a review Oct 2022
+1
5.0 of 5 bubbles
Let me start with the first day ..my check in process was very smooth I didn't had to wait with the kids to get the room. The room was very neat and clean as we entered. The senior housekeeping staff Mr Nikku Mukhia helped us with getting the room cleaned all days with the kids being around and playing all the time. Mr Shubham Das washed our car very nicely on the last day as we came on a road trip.
The kitchen staff served us delicious and variety of food on all 3 days.. We had almost every cuisine and snacks possible. My children loved the non spicy food provided to them which was customized totally. I would highly recommend all to have Paneer Tikka and Veg Manchurian gravy with noddle .Mr Prashant Rai (CDP) ,Mr Furba Tamang had gone out of the way to keep my children enjoy their meals all the time. Mr Dinesh Chetri was also very kind and helpful.
For breakfast we had baked beans with bread which was outstanding and Poha ,cold coffee ,sabji puri everything was just yum.
The dinner whatever i say will be less with the taste of food provided..it was just perfect with the aroma ,taste,presentation,quatity everything...My all time favorite was paneer tikka , subz biryani was to die for, the kulcha was way to crispy and excellent to taste . Highly recommended.
Do try the tomato soups with bread croutons.

Mr Sharad Mukhia was also very friendly and good.

Now, the most important MS PRATIKSHA the manager , She took immense care of the smallest of things required in my journey and stay. She was always available to get the things resolved and guided us for the sightseeing also. She made my trip the most memorable one with her pleasing nature, making me feel at home . The icing on the cake was her friendly nature with my kids .
All the best to the whole team of Pine Crest .
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Date of stay: October 2022
5.0 of 5 bubblesValue
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Review Analyst Udaan, General Manager at Udaan Hotel Pine Crest
Responded 20 Oct 2022
Dear Guest, I am completely astonished by your gorgeous feedback on TripAdvisor. I am also extremely happy that your stay at our Udaan Hotels & Resort was excellent and we succeed to made your stay memorable. I would also like to express my appreciation for your precious time that you invested to leave such amazing words about your stay and our hotel. The entire team appreciates it a lot and hopes to welcome you back soon. It is very gratifying to know that we have achieved our main objective; your complete satisfaction. We are delighted to know that you enjoyed all our services, and we appreciate your recognition of the attention received. We strive to make each stay pleasant and comfortable as possible by offering the hospitality that characterizes us. Regards Udaan Hotels & Resort! Darjeeling - Gangtok - Pelling - Kalimpong - Siliguri.
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Rajesh pai wrote a review Mar 2023
5.0 of 5 bubbles
One of the best hotel stays we’ve experienced. Rooms are very comfortable with an exceptional view of the Kanchenjunga mountains when the atmosphere is clear. They have a great meal preparation (especially for vegetarian meals) and their buffet does not compromise on quality like most hotel buffets do. As for the staff and service, it has been a delight given how polite and warm everyone was, they were pretty much pampering us. We would definitely revisit again.
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Date of stay: March 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Review Analyst Udaan, Other at Udaan Hotel Pine Crest
Responded 6 Mar 2023
Dear Guest, Thank you for staying at the Udaan and for taking time out to share your feedback. We are delighted to know that you loved the room and the picturesque view, and that our service exceeded your expectations. All our team members put in their best efforts to ensure each guest has a memorable stay. We thank you immensely for recommending our hotel and we hope to see you again soon. Regards Udaan Hotels & Resort! Darjeeling - Gangtok - Pelling - Kalimpong - Siliguri.
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A lot to digest? Read an AI-generated summary of recent traveller reviews.
Harsh Vaidya wrote a review Feb 2024
+1
5.0 of 5 bubbles
Great hospitality, location is good and the food is tasty. Thanks to the hospitality and service provided by Pankaj, Sewan, Pratiksha
Samil, Sarjita and Elija. The rooms are spacious and the property is well maintained

Couple of negative feedbacks

1. Charging 300 per night for heater is something we didnt like. Heater is a must in hilly area where temperature drops to 6-7 degrees. Management must give it complimentary to all guests who require it

2. No activities in hotel, they should plan to have a games room or some activity area with a temperature controlled pool maybe. As there is no mall road or market nearby, there is nothing much to do post your sightseeing is over

Ps- If you are short of days, choose Lachung/Lachen vs Pelling if you are already going Darjeeling/Gangtok. Not much to miss in Pelling if you have done Mahabaleshwar/Coorg/Mussoorie. Similar valley view you get in Pelling with some fresh air
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Date of stay: February 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Udaan Pine Crest Hotel & Spa, manager at Udaan Hotel Pine Crest
Responded 15 Feb 2024
Dear Guest, Thank you so much for your kind words! We're thrilled that you enjoyed our hospitality, location, and tasty food. We will definitely pass on your appreciation to Pankaj, Sewan, Pratiksha, Samil, Sarjita, and Elija. We appreciate your feedback and understand your concern regarding the heater charge. We apologize for any inconvenience caused. We will review our policies and take your suggestion into consideration. Regarding activities, we understand that it would add value to your experience. We will definitely take your suggestion on board and explore options for introducing a games room or activity area in the future. Thank you for your recommendation as well. We value your insights and will take them into consideration for future travelers. Once again, thank you for choosing Udaan Hotels & Resorts. We look forward to welcoming you back soon! Regards Udaan Hotels & Resorts! Darjeeling - Gangtok - Pelling - Kalimpong - Siliguri - Lachung.
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Praveen wrote a review Nov 2022
3.0 of 5 bubbles
Great hotel with 100% pure veg restaurant facilities . However hotel should provide heater as well as extra blanket in the room without additional charges as these are the necessities in hill areas. Rest facilities are amazing and amazing view of Kanchenjunga from room.
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Date of stay: November 2022Trip type: Travelled as a couple
Room Tip: Should book the hotel
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Review Analyst Udaan, Other at Udaan Hotel Pine Crest
Responded 3 Dec 2022
Dear Guest, Thank you for taking the time to review your stay with us. Feedback like yours is valued by every team member here and it gives us the motivation to continue improving our services. We regret to hear that some aspects of your time were off-key. It is our goal to improve with every stay, and your candid feedback is both incredibly helpful and greatly appreciated. Do visit us again! Regards Udaan Hotels & Resort! Darjeeling - Gangtok - Pelling - Kalimpong - Siliguri.
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A C wrote a review Feb 2024
1.0 of 5 bubbles
They charge extra for providing room heaters we took the premium room which is big in size and even after paying for heater they give us a. Tiny heater which cannot warm the room leading us to falling sick in cold Feb weather.
They have worst customer service staff.
Never stay with this chain of hotels.
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Date of stay: February 2024
1.0 of 5 bubblesValue
1.0 of 5 bubblesLocation
1.0 of 5 bubblesService
Trip type: Travelled as a couple
Room Tip: Most helpful tip for future travelers is never book with udaan chain of hotels specifically pine...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Udaan Pine Crest Hotel & Spa, manager at Udaan Hotel Pine Crest
Responded 13 Feb 2024
Dear Guest, Thank you for sharing your feedback about your recent stay at Udaan Hotels & Resorts. We apologize for any inconvenience caused by the pricing of the room heaters. We understand the importance of a comfortable and warm stay, especially during cold weather. We'll make sure to address this issue with our team to ensure we offer better solutions in the future. We appreciate your input and hope to have the opportunity to provide you with a better experience in the future. Regards Udaan Hotels & Resorts! Darjeeling - Gangtok - Pelling - Kalimpong - Siliguri - Lachung.
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Dream34420594560 wrote a review Jul 2023
5.0 of 5 bubbles
It was amazing stay at the udaan pine Crest. The view from the premium room 101 that we stayed had very large windows with view of lush green mountains and kanchenjunga view. Food is amazing, fully veg and very tasty. Especially thanks to Mr Pankaj and Ms Sushila for hosting us at the grain restaurant and taking care of all our need. They were really amazing and nice with the kids.
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Date of stay: July 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Review Analyst Udaan, Other at Udaan Hotel Pine Crest
Responded 4 Jul 2023
Dear Guest, We're thrilled to hear that your stay at Udaan Pine Crest was amazing! It's wonderful that you enjoyed the view from your premium room, with its large windows providing a stunning view of the lush green mountains and Kanchenjunga. We're also delighted to know that you found the food amazing and tasty, and we take pride in offering a fully vegetarian dining experience. Thank you for acknowledging the exceptional service provided by Mr. Pankaj and Ms. Sushila at The Grain restaurant. They will be pleased to know that they made a positive impression on you and your family, especially with their attentiveness towards the kids. We appreciate your recommendation and look forward to welcoming you back for another memorable visit! Regards, Udaan Hotels & Resorts! Darjeeling - Gangtok - Pelling - Kalimpong - Siliguri.
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shrey s wrote a review Mar 2024
5.0 of 5 bubbles
A well guided easy room check in process by Sajita , We had choose premium room which was having a great mountain view . We had choose Jain food and it was awesome in taste . One should choose udaan properties as it is veg friendly and good for Jain's also.
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Date of stay: March 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Udaan Pine Crest Hotel & Spa, manager at Udaan Hotel Pine Crest
Responded 10 Mar 2024
Dear Guest, Thank you for your positive feedback! We are thrilled to hear that you had a well-organised stay at Udaan Hotels & Resorts. We are delighted to know that you enjoyed the premium room with a great mountain view and the delicious Jain food. Your recommendation for Jain travelers is greatly appreciated. We look forward to welcoming you back soon! Regards Udaan Hotels & Resorts! Darjeeling - Gangtok - Pelling - Kalimpong - Siliguri - Lachung.
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Savita wrote a review Oct 2022
4.0 of 5 bubbles
My parents and I stayed two nights at Udaan Pelling at the end of October and it was a wonderful time. The room was large and clean with a very comfortable bed. The staff was so sweet and courteous and helpful. A big thank you to Samil and Nikku for all their help and also the wait staff in the Grains restaurant (Sushila and Anusha) were so sweet. My only complaint was that there is no heater in the rooms and I was incredibly cold. They did bring extra blankets but that only helped when I was sleeping but I was very cold when just sitting in my room. My suggestion is that they provide room heaters or try to install heating. Other than that it was a wonderful stay!!!!!
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Date of stay: October 2022
4.0 of 5 bubblesRooms
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Review Analyst Udaan, General Manager at Udaan Hotel Pine Crest
Responded 4 Nov 2022
Dear Guest, Thank you so much for taking time to share your detailed review on your recent visit at Udaan Pine Crest. Your feedback is very encouraging and motivating for entire team. We at Udaan Hotels & Resort, always ensure that all our guests take home memorable experiences with them and I am happy that we were able to provide you the warm, efficient & discrete services. However we have taken a note of your concerns indicated and will surely look into it. We would be happy to welcome you back, and assure you of a pleasant stay again. Regards Udaan Hotels & Resort! Darjeeling - Gangtok - Pelling - Kalimpong - Siliguri.
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Shubham T wrote a review Jan 2023
5.0 of 5 bubbles
Thank you for planning our Wonderful stay in Pelling. We enjoyed the stay and seamless travel Itinerary that was planned by their team. Hotels was neat and clean.
We were looking for Pure Veg Restaurant and finding one in such locations were difficult but Uddan hotels were just what we needed. Their Food was of good quality and we enjoyed new menu and variations they brought.
Just one recommendations that we felt was needed in hotels in Pelling was the heating plates in rooms to keep room warm as the place is very cold
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Date of stay: December 2022
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Room Tip: You can directly call the Hotel and ask them to arrange Itinerary, they will arrange pickup and...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Review Analyst Udaan, Other at Udaan Hotel Pine Crest
Responded 11 Jan 2023
Dear Guest, Thank you for taking the time to review your stay with us. We are pleased to know how much you enjoyed your time and appreciated the service provided by our team members. Your compliments will surely be shared. Creating memories for all our Guests with unique experience is what we strive for and getting to know that we achieved that with you is very special. We are grateful for your kind remarks, and we look forward to seeing you again soon. Regards Udaan Hotels & Resort! Darjeeling - Gangtok - Pelling - Kalimpong - Siliguri.
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Venky wrote a review Dec 2023
+1
5.0 of 5 bubbles
Pelling Udaan is a fantastic location and nice rooms. We woke up to this gorgeous sunrise view of Kanchanjunga mountains, Amazing views from the room itself. The staff is very friendly and welcoming. They are also keen to give special dietary needs for vegetarians.

We appreciate and would like to mention Sajita & Sombdr at the front office who were courteous and friendly. Many thanks and appreciate!
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Date of stay: November 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled as a couple
Room Tip: Visit Pelling, Sikkim if you want have a closer look at KJ
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Udaan Pine Crest Hotel & Spa, manager at Udaan Hotel Pine Crest
Responded 6 Dec 2023
Dear Guest, Thank you for your wonderful feedback! We're so glad to hear that you had a fantastic experience at Pelling Udaan. It's great to know that you enjoyed the breathtaking sunrise view of Kanchanjunga mountains from your room. Our staff takes pride in providing excellent service and being attentive to special dietary needs, especially for vegetarians. We will definitely pass on your kind words to Sajita & Sombdr at the front office. Thank you again for choosing to stay with us, and we look forward to welcoming you back soon! Regards Udaan Hotels & Resorts! Darjeeling - Gangtok - Pelling - Kalimpong - Siliguri.
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Fearless64291983509 wrote a tip Jun 2024
1 contribution
5.0 of 5 bubbles
"Check in without any next thought"
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Paradise53045274786 wrote a tip Jun 2024
1 contribution
5.0 of 5 bubbles
"N/A"
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kiritpatel20 wrote a tip Jun 2024
1 contribution
3.0 of 5 bubbles
"Improve food quality and train restaurent staff like many star hotels we have visited in Sikkim "
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Tourist30810107751 wrote a tip Jun 2024
1 contribution
4.0 of 5 bubbles
"Room freshness should be provided "
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Coastal30800634742 wrote a tip Jun 2024
1 contribution
5.0 of 5 bubbles
"Excellent "
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Not the right property for you?
There are more places to choose from in the Pelling area.
PRICE RANGE
₹3,343 - ₹4,346 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Udaan Pine Crest Hotel & Spa
LOCATION
IndiaSikkimWest SikkimPelling
NUMBER OF ROOMS
33
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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UDAAN HOTEL PINE CREST (Pelling, Sikkim) - Hotel Reviews, Photos, Rate Comparison - Tripadvisor

Frequently Asked Questions about Udaan Hotel Pine Crest
Which popular attractions are close to Udaan Hotel Pine Crest ?
Nearby attractions include Pemayangtse Gompa (2.2 km), Rabdentse Ruins (2.7 km), and Kanchenjunga Falls (6.8 km).
What are some of the property amenities at Udaan Hotel Pine Crest ?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
Which room amenities are available at Udaan Hotel Pine Crest ?
Top room amenities include a kitchenette, a flat screen TV, and a view of the mountains.
What food & drink options are available at Udaan Hotel Pine Crest ?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Udaan Hotel Pine Crest ?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to Udaan Hotel Pine Crest ?
Conveniently located restaurants include Grains by Udaan Pine Crest, Pelling, Grains Pure Veg by Udaan Olive, Pelling, and Lotus Bakery.
Does Udaan Hotel Pine Crest have airport transportation?
Yes, Udaan Hotel Pine Crest offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Udaan Hotel Pine Crest located near the city centre?
Yes, it is 0.6 km away from the centre of Pelling.
Are any cleaning services offered at Udaan Hotel Pine Crest ?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Udaan Hotel Pine Crest ?
The staff speaks multiple languages, including English, Hindi, and Nepali.
Is Udaan Hotel Pine Crest accessible?
Yes, it offers wheelchair access. For specific enquiries, we recommend calling ahead to confirm.
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